N-able N-central Reviews

Name: N-able N-central
Brand: N-able
Rating: 4.4 (8 reviews)

4.4 out of 5

8 reviews
100% willing to recommend

218 followers

What is N-able N-central?

N-able N-central is a comprehensive tool for monitoring networks, managing assets, automation, remote access, patch management, and ensuring system security. It is predominantly used by managed services providers to manage systems, servers, routers, and firewalls.

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N-able N-central is the #5 ranked solution in top Remote Monitoring and Management Software. PeerSpot users give N-able N-central an average rating of 8.8 out of 10. N-able N-central is most commonly compared to NinjaOne: N-able N-central vs NinjaOne. N-able N-central is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.

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Remote Monitoring and Management (RMM)

February 2025

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Featured reviews

Jallad Ahmad

Senior Manager, Cloud at a media company with 10,001+ employees

Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version. They need support for their employees on the device itself. We use N-central to get access to the device, and we…

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Yazan Albaw

Customer Success Director at We Cybers

N-able N-central offers a range of robust features. Its asset tracking capability is powerful, enabling you to monitor hardware and software across devices on your network. The remote control function is seamless, providing secure access to servers and routers. It integrates well with ticketing systems and tools like CrowdStrike and N-able EDR, delivering comprehensive network monitoring and security. The automation feature is particularly useful, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as managing disk space issues automatically.

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

We had several run-level platforms, including Continuum, but the only other one I've run is Nagios. That was custom-built for Unix devices. Our previous RMMs weren't scalable like N-central. We ran into problems we created for ourselves, not knowing enough about what we were doing in the beginning. Ultimately, we found that we had gotten to a place that we couldn't come back from, and it was easier to change RMMs rather than trying to fix what we had.

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N-able N-central mindshare

As of February 2025, the mindshare of N-able N-central in the Remote Monitoring and Management (RMM) category stands at 12.6%, up from 9.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Key learnings from peers

Last updated Feb 16, 2025

Valuable Features

N-able N-central provides numerous features: remote connectivity, reporting, patch management, comprehensive network monitoring, and security. Users appreciate its intuitive GUI, robust asset tracking, seamless remote control, and automation capabilities. Integration with tools like CrowdStrike and N-able EDR, efficient deployment, ease of use, and efficient management are highlighted. Its support and investment in enhancements keep it beneficial. Integration with ticket systems like ServiceNow is also noted, enhancing management and ticketing automation.

"N-able N-central is very scalable."
"N-able N-central is an easy tool to implement with customers."
"The most valuable features of N-central are its ease of deployment and ease of use."

Room for Improvement

N-able N-central could improve remote access and integration with other applications. Users find the help desk support lacking despite improvements. Custom monitoring services could be enhanced and expanded, particularly for mobile device management on Android. AI features could advance device maintenance recommendations. The platform should adopt Redfish for service monitoring, addressing issues with outdated protocols like SNMP, to prevent misconfigurations and false alerts in server hardware monitoring.

"At this moment, we encounter stability issues with N-able N-central from time to time."
"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."
"Involving AI in the platform could improve it further."

ROI

Users found N-able N-central effective in reducing downtime and improving operational efficiency. Many cited increased client satisfaction and better service delivery. Cost savings were recognized through automation and streamlined processes. Return on investment was frequently described as significant due to improved resource allocation and reduced manual intervention. Enhanced monitoring capabilities and ease of use were consistently mentioned as key factors in achieving positive financial outcomes with N-able N-central.

Pricing

Enterprise users describe N-able N-central's pricing as reasonable and competitive. They find the pricing and licensing average, rating it around six out of ten. Some express it as affordable with functional pricing tiers suitable for most, giving it a three out of ten. Though it's not considered cheap by all, it remains far from the most expensive alternatives, with some rating it closer to eight out of ten.

"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."

Popular Use Cases

Organizations primarily use N-able N-central for system and network monitoring, remote management, and automation. They utilize it to manage and track assets, perform patch management, and support various IT functions. Its capabilities extend to handling backups, antivirus solutions, and infrastructure management. Many companies rely on it to ensure system stability and security while addressing alerts and security threats, spending significant time on monitoring activities for managed services provider needs.

Service and Support

N-able N-central's customer service and support are praised for quick response and extensive interaction with developers. Users commend the self-service and advanced support options, along with additional training services. However, some users face challenges with post-upgrade issues, as support lacks ownership, leading to delays. Recent improvements are noted, yet technical support quality varies, rated as six out of ten by some users, impacting their ability to perform regular tasks efficiently.

Deployment

Users found N-able N-central's initial setup generally easy, though complexity varies by environment. Its flexibility allows cloud or on-premises deployments, with the cloud option noted as more convenient. Some users set it up prior to current teams, reflecting diverse experiences. Ratings for ease varied, with some giving a perfect score, while others rated it slightly lower due to its intricate nature similar to an erector set.

Scalability

N-able N-central demonstrates impressive scalability, handling implementations from small to extensive device counts with ease. Users appreciate its ability to expand device management without constant vendor contact. While on-premise hardware setups may challenge rapid growth, these organizations address gradual scale requirements effectively. Cloud-hosted options are noted for potentially enhancing scalability further by managing hardware concerns. Numerous users rate its scalability highly for efficiently managing their extensive operations and user bases.

Stability

N-able N-central boasts a high level of stability. Users frequently note its consistent performance, with one instance of downtime reported annually for around thirty minutes. Stability is often rated between seven and eight out of ten. Some users experience occasional stability issues such as session logouts due to memory leaks or process problems. Generally, it remains steady and dependable for daily usage.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

23%

Manufacturing Company

Comms Service Provider

Construction Company

Government

Financial Services Firm

University

Retailer

Non Profit

Real Estate/Law Firm

Legal Firm

Wholesaler/Distributor

Educational Organization

Healthcare Company

Media Company

Consumer Goods Company

Energy/Utilities Company

Insurance Company

Performing Arts

Outsourcing Company

Venture Capital & Private Equity Firm

Hospitality Company

Agriculture

Pharma/Biotech Company

Leisure / Travel Company

Non Tech Company

Recreational Facilities/Services Company

Transportation Company

Compare N-able N-central with alternative products

Learn more about N-able N-central

N-able N-central provides robust remote management and monitoring functionalities. It offers a user-friendly GUI and strong asset tracking capabilities. Integration with ticketing systems, CrowdStrike, and N-able EDR enhances monitoring and security. Automation features allow scheduling tasks, responding to system triggers, and automating problem resolution. Users appreciate ongoing enhancements and transparency about its roadmap.

What are the key features of N-able N-central?

Remote Connectivity: Provides smooth remote control for troubleshooting and support.
Reporting Suite: Offers comprehensive reporting tools for network insights.
Patch Management: Efficiently manages system updates to maintain security.
Intuitive GUI: User-friendly interface backed by solid support.
Asset Tracking: Powerful tracking of all managed devices.
Integration: Supports ticketing systems and security tools like CrowdStrike and N-able EDR.
Automation: Schedules tasks and automates problem resolution.

What benefits and ROI should users look for in the reviews?

Enhanced Efficiency: Automation and integration streamline workflows.
Improved Security: Robust monitoring and security features protect networks.
Cost Savings: Comprehensive tool reduces the need for multiple solutions.
Ease of Use: Intuitive interface and strong support simplify management.
Scalability: Grows with business needs, managing a large number of devices.

N-able N-central is widely implemented across various industries, providing essential network management and security functionalities. It is particularly useful for managed services providers in sectors such as healthcare, finance, and education, where robust monitoring, remote access, and asset management are critical for operational efficiency.

N-able N-central was previously known as SolarWinds N-central, SolarWinds MSP N-central.