N-able N-central Reviews

Name: N-able N-central
Brand: N-able
Rating: 4.5 (7 reviews)

4.5 out of 5

7 reviews
100% willing to recommend

218 followers

What is N-able N-central?

N-able N-central is a comprehensive tool for monitoring networks, managing assets, automation, remote access, patch management, and ensuring system security. It is predominantly used by managed services providers to manage systems, servers, routers, and firewalls.

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N-able N-central is the #5 ranked solution in top Remote Monitoring and Management Software. PeerSpot users give N-able N-central an average rating of 9.0 out of 10. Based on the analysis of the 7 most recent N-able N-central reviews, the overall sentiment is positive, with a sentiment score of 6.6. (Among the lowest in the category). N-able N-central is most commonly compared to NinjaOne: N-able N-central vs NinjaOne. N-able N-central is popular among the small business segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 24% of all views.

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Remote Monitoring and Management (RMM)

November 2024

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Featured reviews

Jallad Ahmad

Senior Manager, Cloud at a media company with 10,001+ employees

Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version. They need support for their employees on the device itself. We use N-central to get access to the device, and we…

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Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

We had several run-level platforms, including Continuum, but the only other one I've run is Nagios. That was custom-built for Unix devices. Our previous RMMs weren't scalable like N-central. We ran into problems we created for ourselves, not knowing enough about what we were doing in the beginning. Ultimately, we found that we had gotten to a place that we couldn't come back from, and it was easier to change RMMs rather than trying to fix what we had.

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Dimitri V G

Team Manager Fiber & Backhaul Solutions Center & South at a comms service provider with 501-1,000 employees

There is room for improvement in the development of custom monitoring services. This is important because not all products are easy to monitor, and it can be difficult to determine which monitoring solution to use. For example, do you need to use SNMP? SNMP traps? Or can you get the information you need from the API? So, N-able N-central could be improved by making it easier to develop custom monitoring services for a wider range of products.

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N-able N-central mindshare

As of November 2024, the mindshare of N-able N-central in the Remote Monitoring and Management (RMM) category stands at 12.8%, up from 9.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

N-able N-central is valued for its extensive options, intuitive GUI, and robust remote connectivity. It boasts a powerful asset tracking capability, seamless remote control, strong integration with various tools, and effective automation features. Users appreciate the reporting suite, patch management module, and transparent roadmap. The support service and continuous enhancements further contribute to its effectiveness.

"The most valuable features of N-central are its ease of deployment and ease of use."
"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"The solution's service is good."

Room for Improvement

N-able N-central needs improvement in remote access, integration with other applications, and development of custom monitoring services. There are also issues with mobile device management for Android devices and the ongoing help desk support.

"Involving AI in the platform could improve it further."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"The solution's overall integration should be improved."

ROI

Users found N-able N-central effective in reducing downtime and improving operational efficiency. Many cited increased client satisfaction and better service delivery. Cost savings were recognized through automation and streamlined processes. Return on investment was frequently described as significant due to improved resource allocation and reduced manual intervention. Enhanced monitoring capabilities and ease of use were consistently mentioned as key factors in achieving positive financial outcomes with N-able N-central.

Pricing

N-able N-central offers flexible pricing options that cater to various business needs. Users indicate that the cost structure includes per-device and per-user licensing, with additional fees for advanced features. The pricing appeals to enterprises looking for scalable and comprehensive remote monitoring and management solutions.

"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."

Popular Use Cases

N-able N-central is primarily used for remote management monitoring, asset tracking, automation, patch management, backup, and antivirus tasks. It serves managed services providers for monitoring systems, managing networks, handling service desk tickets, and maintaining system security and stability. Users employ N-able N-central for various purposes including managing infrastructure like routers and firewalls.

Service and Support

N-able N-central offers quick and effective technical assistance, with a fantastic support team that responds promptly to requests. Partners working with developers extensively have reported excellent experiences. Many have noticed significant improvements over the past year, maintaining a high level of customer service and support.

Deployment

The initial setup experience with N-able N-central varies. Some find it easy, others note that difficulty depends on the environment. It's seen as complex, compared to an erector set rather than Lincoln logs. Difficulty ratings range from seven to ten out of ten. Setup depends on whether it's on-prem or cloud, with cloud being preferred for ease and maintenance. N-able N-central's flexible deployment options include both on-premises and cloud.

Scalability

N-able N-central is frequently described as highly scalable, capable of handling an increasing number of devices efficiently. Users have implemented it for a large range of devices, indicating high adaptability. They appreciate its ability to easily add many devices without needing support from N-able. It's used extensively within organizations, benefiting a significant number of end users.

Stability

N-able N-central exhibits excellent stability, with users experiencing minimal downtimes. They rate its stability highly, often at eight out of ten, and frequently use it hourly without issues. Most report only a single service interruption lasting up to thirty minutes annually, praising its reliability and robustness.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Remote Monitoring and Management (RMM) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

24%

Manufacturing Company

Construction Company

Government

Comms Service Provider

Retailer

Financial Services Firm

Real Estate/Law Firm

University

Educational Organization

Non Profit

Wholesaler/Distributor

Legal Firm

Media Company

Consumer Goods Company

Energy/Utilities Company

Healthcare Company

Insurance Company

Performing Arts

Outsourcing Company

Venture Capital & Private Equity Firm

Pharma/Biotech Company

Hospitality Company

Leisure / Travel Company

Agriculture

Logistics Company

Transportation Company

Non Tech Company

Compare N-able N-central with alternative products

Learn more about N-able N-central

N-able N-central provides robust remote management and monitoring functionalities. It offers a user-friendly GUI and strong asset tracking capabilities. Integration with ticketing systems, CrowdStrike, and N-able EDR enhances monitoring and security. Automation features allow scheduling tasks, responding to system triggers, and automating problem resolution. Users appreciate ongoing enhancements and transparency about its roadmap.

What are the key features of N-able N-central?

Remote Connectivity: Provides smooth remote control for troubleshooting and support.
Reporting Suite: Offers comprehensive reporting tools for network insights.
Patch Management: Efficiently manages system updates to maintain security.
Intuitive GUI: User-friendly interface backed by solid support.
Asset Tracking: Powerful tracking of all managed devices.
Integration: Supports ticketing systems and security tools like CrowdStrike and N-able EDR.
Automation: Schedules tasks and automates problem resolution.

What benefits and ROI should users look for in the reviews?

Enhanced Efficiency: Automation and integration streamline workflows.
Improved Security: Robust monitoring and security features protect networks.
Cost Savings: Comprehensive tool reduces the need for multiple solutions.
Ease of Use: Intuitive interface and strong support simplify management.
Scalability: Grows with business needs, managing a large number of devices.

N-able N-central is widely implemented across various industries, providing essential network management and security functionalities. It is particularly useful for managed services providers in sectors such as healthcare, finance, and education, where robust monitoring, remote access, and asset management are critical for operational efficiency.

N-able N-central was previously known as SolarWinds N-central, SolarWinds MSP N-central.