N-able N-central Reviews

Name: N-able N-central
Brand: N-able
Rating: 5 (6 reviews)

4.5 out of 5

6 reviews
100% willing to recommend

217 followers

What is N-able N-central?

N-able N-central is a comprehensive tool for monitoring networks, managing assets, automation, remote access, patch management, and ensuring system security. It is predominantly used by managed services providers to manage systems, servers, routers, and firewalls.

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N-able N-central is the #5 ranked solution in top Remote Monitoring and Management Software. PeerSpot users give N-able N-central an average rating of 9.0 out of 10. N-able N-central is most commonly compared to ManageEngine Endpoint Central: N-able N-central vs ManageEngine Endpoint Central. N-able N-central is popular among the small business segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.

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Remote Monitoring and Management (RMM)

October 2024

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Featured reviews

Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

N-central is an RMM we use to manage networks for clients I like the remote connectivity, reporting suite, and patch management module. The integration with other applications could be better. I have been using N-central for the last 14 years. N-central is a highly stable platform. I've…

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Dimitri V G

Team Manager Fiber & Backhaul Solutions Center & South at a comms service provider with 501-1,000 employees

We use it for many purposes. Because it also has some backup solutions and some antivirus solutions. The monitoring is well; for managed services providers, we use it. We also use it for our asset management and for our service desk tickets. But our primary use case is for monitoring. N-able…

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Yazan Albaw

Customer Success Director at We Cybers

N-able N-central is a versatile tool used for monitoring and managing systems, servers, and infrastructure like routers and firewalls. It supports automation, patch management, remote management, asset tracking, and overall system management. Customers primarily rely on it to monitor and manage…

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N-able N-central mindshare

As of November 2024, the mindshare of N-able N-central in the Remote Monitoring and Management (RMM) category stands at 12.8%, up from 9.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Key learnings from peers

Last updated Aug 21, 2024

Valuable Features

N-able N-central is valued for its extensive options, intuitive GUI, and robust remote connectivity. It boasts a powerful asset tracking capability, seamless remote control, strong integration with various tools, and effective automation features. Users appreciate the reporting suite, patch management module, and transparent roadmap. The support service and continuous enhancements further contribute to its effectiveness.

"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"The solution's service is good."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."

Room for Improvement

N-able N-central needs improvement in remote access, integration with other applications, and development of custom monitoring services. There are also issues with mobile device management for Android devices and the ongoing help desk support.

"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"The solution's overall integration should be improved."
"There is room for improvement in the development of custom monitoring services."

ROI

Users found N-able N-central effective in reducing downtime and improving operational efficiency. Many cited increased client satisfaction and better service delivery. Cost savings were recognized through automation and streamlined processes. Return on investment was frequently described as significant due to improved resource allocation and reduced manual intervention. Enhanced monitoring capabilities and ease of use were consistently mentioned as key factors in achieving positive financial outcomes with N-able N-central.

Pricing

N-able N-central offers flexible pricing options that cater to various business needs. Users indicate that the cost structure includes per-device and per-user licensing, with additional fees for advanced features. The pricing appeals to enterprises looking for scalable and comprehensive remote monitoring and management solutions.

"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."

Popular Use Cases

N-able N-central is primarily used for remote management monitoring, asset tracking, automation, patch management, backup, and antivirus tasks. It serves managed services providers for monitoring systems, managing networks, handling service desk tickets, and maintaining system security and stability. Users employ N-able N-central for various purposes including managing infrastructure like routers and firewalls.

Service and Support

N-able N-central offers quick and effective technical assistance, with a fantastic support team that responds promptly to requests. Partners working with developers extensively have reported excellent experiences. Many have noticed significant improvements over the past year, maintaining a high level of customer service and support.

Deployment

The initial setup experience with N-able N-central varies. Some find it easy, others note that difficulty depends on the environment. It's seen as complex, compared to an erector set rather than Lincoln logs. Difficulty ratings range from seven to ten out of ten. Setup depends on whether it's on-prem or cloud, with cloud being preferred for ease and maintenance. N-able N-central's flexible deployment options include both on-premises and cloud.

Scalability

N-able N-central is frequently described as highly scalable, capable of handling an increasing number of devices efficiently. Users have implemented it for a large range of devices, indicating high adaptability. They appreciate its ability to easily add many devices without needing support from N-able. It's used extensively within organizations, benefiting a significant number of end users.

Stability

N-able N-central exhibits excellent stability, with users experiencing minimal downtimes. They rate its stability highly, often at eight out of ten, and frequently use it hourly without issues. Most report only a single service interruption lasting up to thirty minutes annually, praising its reliability and robustness.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Remote Monitoring and Management (RMM) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

23%

Manufacturing Company

Construction Company

Government

Real Estate/Law Firm

Retailer

Financial Services Firm

Comms Service Provider

Educational Organization

University

Non Profit

Consumer Goods Company

Legal Firm

Wholesaler/Distributor

Energy/Utilities Company

Media Company

Healthcare Company

Insurance Company

Outsourcing Company

Pharma/Biotech Company

Venture Capital & Private Equity Firm

Performing Arts

Agriculture

Hospitality Company

Leisure / Travel Company

Logistics Company

Transportation Company

Compare N-able N-central with alternative products

Learn more about N-able N-central

N-able N-central provides robust remote management and monitoring functionalities. It offers a user-friendly GUI and strong asset tracking capabilities. Integration with ticketing systems, CrowdStrike, and N-able EDR enhances monitoring and security. Automation features allow scheduling tasks, responding to system triggers, and automating problem resolution. Users appreciate ongoing enhancements and transparency about its roadmap.

What are the key features of N-able N-central?

Remote Connectivity: Provides smooth remote control for troubleshooting and support.
Reporting Suite: Offers comprehensive reporting tools for network insights.
Patch Management: Efficiently manages system updates to maintain security.
Intuitive GUI: User-friendly interface backed by solid support.
Asset Tracking: Powerful tracking of all managed devices.
Integration: Supports ticketing systems and security tools like CrowdStrike and N-able EDR.
Automation: Schedules tasks and automates problem resolution.

What benefits and ROI should users look for in the reviews?

Enhanced Efficiency: Automation and integration streamline workflows.
Improved Security: Robust monitoring and security features protect networks.
Cost Savings: Comprehensive tool reduces the need for multiple solutions.
Ease of Use: Intuitive interface and strong support simplify management.
Scalability: Grows with business needs, managing a large number of devices.

N-able N-central is widely implemented across various industries, providing essential network management and security functionalities. It is particularly useful for managed services providers in sectors such as healthcare, finance, and education, where robust monitoring, remote access, and asset management are critical for operational efficiency.

N-able N-central was previously known as SolarWinds N-central, SolarWinds MSP N-central.