Netskope Next Gen Secure Web Gateway Reviews

Name: Netskope Next Gen Secure Web Gateway
Brand: Netskope
Rating: 4.4 (14 reviews)

4.4 out of 5

14 reviews
100% willing to recommend

What is Netskope Next Gen Secure Web Gateway?

Netskope Next Gen Secure Web Gateway is a comprehensive cloud-based security solution that provides advanced threat protection, data loss prevention, and web filtering capabilities. It offers real-time visibility and control over web traffic, enabling organizations to enforce policies and protect against web-based threats. The solution uses machine learning and behavioral analysis to detect and block advanced threats, including malware, phishing, and ransomware. It also provides granular control over web access, allowing organizations to block or allow specific websites and applications based on user, group, or location. With Netskope Next Gen Secure Web Gateway, organizations can ensure compliance with industry regulations and protect sensitive data from unauthorized access or exfiltration. The solution is easy to deploy and manage, with a user-friendly interface and centralized policy management.

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Netskope Next Gen Secure Web Gateway is the #14 ranked solution in top Web Security Gateways. PeerSpot users give Netskope Next Gen Secure Web Gateway an average rating of 8.8 out of 10. Netskope Next Gen Secure Web Gateway is most commonly compared to Cisco Umbrella: Netskope Next Gen Secure Web Gateway vs Cisco Umbrella. Netskope Next Gen Secure Web Gateway is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 12% of all views.

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Netskope Next Gen Secure Web Gateway

February 2025

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Featured reviews

Manish Dave

Head Of Information Security at Aarti Industries Limited

There is room for improvement in streamlining policies. If I compare it with other products, the groups and are a little different in Netgroup. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow. So initially, when doing a pilot, at that time, it takes a lot of time to streamline the policies. So that is one thing they can work on. It should be easy to edit and easy to deploy. The only thing is now, as part of the NexGen SWG, in the same IPU currently, the KATB and UBA portion is very limited. So maybe Netskope can extend it in future releases. That is point number one. Point number two, integration with any DLP solution should be very seamless, irrespective of the brand or make of the DLP. Netskope was also to come up with the endpoint DLP, which was expected in Q4 last year but which is still not out. So, that is the reason why we had to go with a separate DLP. If everything were available in one SKU, we would not have to search outside for the business solution. So maybe Netskope can work on all four mediums of DLP, which are the endpoint, the network, email, and the web. All four mediums should be covered as part of the DLP solution.

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Ernst (Eric) Goldman

Owner at Antares Joint Development

Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.

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Akshay-Singh

Associate Presales Lead at a tech services company with 201-500 employees

The same client delivers Next Generation Secure Web Gateway and Netskope Private Access. Endpoint DLP, web DLP, SMTP DLP, threat protection, SWG, and Netskope Private Access can be delivered with a single lightweight agent. People looking to use the product can deliver anything, but we must be smart enough to control the policies. I have seen customers not changing the policy for years. Our customers want to see whether a user’s access is legitimate. If it's legitimate, the customers want to know the users' permissions. Netskope has a scope of optimization and can deliver it, but the customer needs to be smart enough to follow the best practices. Netskope also provides a document for the best practices. It includes policies, how they should be, and the generic use cases that all organizations must have. By following the policies, 50% of the requirements get covered. The rest depends on each customer. Netskope provides flexibility too. Overall, I rate the product a ten out of ten.

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Netskope Next Gen Secure Web Gateway mindshare

As of February 2025, the mindshare of Netskope Next Gen Secure Web Gateway in the Secure Web Gateways (SWG) category stands at 2.2%, down from 2.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

PeerAnalyst reports

Type	Title	Date
Category	Secure Web Gateways (SWG)	Feb 24, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 24, 2025	Download
Comparison	Netskope Next Gen Secure Web Gateway vs Cisco Umbrella	Feb 24, 2025	Download
Comparison	Netskope Next Gen Secure Web Gateway vs Zscaler Internet Access	Feb 24, 2025	Download
Comparison	Netskope Next Gen Secure Web Gateway vs Prisma Access by Palo Alto Networks	Feb 24, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	18.6%	97%	111 interviews Add to research
Prisma Access by Palo Alto Networks	4.1	11.4%	92%	62 interviews Add to research

Valuable Features

Netskope Next Gen Secure Web Gateway offers a lot of advantages compared to other web security products. It doesn't require users to invest in additional appliances or subscription models. Its web filtering and DLP features are highly praised, as it protects against data leakage and provides security against malware and malicious websites.

The product is also user-friendly and more secure thanks to its URL filtering, CASB, and other security stacks like threat prevention. Its microservices and sandboxing features allow for prevention, encryption, and remote browser isolation.

"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"The solution offers good security functionality."
"We can connect cloud apps and monitor them."

Room for Improvement

While Netskope provides high-level information on threats, users feel that the solution could benefit from additional components for Zero Trust Network Access, including an SMTP proxy, DLT for cloud email, and an advanced cloud firewall. They also believe that the reporting feature needs improvement and would like to see better accuracy and Endpoint DLP included.

"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."

Pricing

Enterprise users report varied experiences with Netskope Next Gen Secure Web Gateway costs. The licensing fee is typically user-based, with some seeing it as competitive while others find it expensive compared to alternatives. Annual fees can range from $10,000 to $40,000 depending on user count and selected modules. Despite a perception of high costs, some view the total cost of ownership as lower, especially when considering the cost of physical appliances and included tech support.

"The product is cheap."
"The solution's overall cost is cheaper than regular web security solutions."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."

Popular Use Cases

Netskope Next Gen Secure Web Gateway is an internet filtering software that protects users from internet threats. Its primary use cases are web filtering, DLP for data leakage prevention, secure internal application access, and providing visibility and control for web traffic.

Service and Support

The customer service and support of Netskope Next Gen Secure Web Gateway is generally good, with technical support being particularly strong. There were some comments about slow response times, but overall the knowledge base of the customer service workers was deemed satisfactory.

Deployment

The initial setup for Netskope Next Gen Secure Web Gateway is generally considered to be straightforward and easy to implement. Deployment can take anywhere from a few seconds to 45 days, depending on the size of the user base and level of external assistance. The solution is SaaS-based, which contributes to a smooth setup process. Overall, the solution is easy to install and administer, and can be implemented quickly.

Scalability

Users find that Netskope Next Gen Secure Web Gateway is highly scalable and easy to scale.

Stability

Users have consistently reported that the stability of Netskope Next Gen Secure Web Gateway is excellent. The solution is reliable and has high availability, with some users even stating that it is better than other similar solutions on the market.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Netskope Next Gen Secure Web Gateway Buyer's Guide for additional reliable information.

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Top industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

12%

Insurance Company

Construction Company

Healthcare Company

Energy/Utilities Company

Educational Organization

Government

Comms Service Provider

Retailer

Logistics Company

University

Hospitality Company

Mining And Metals Company

Legal Firm

Wholesaler/Distributor

Aerospace/Defense Firm

Marketing Services Firm

Media Company

Non Profit

Pharma/Biotech Company

Transportation Company

Consumer Goods Company

Real Estate/Law Firm

Wellness & Fitness Company

Performing Arts

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Netskope Next Gen Secure Web Gateway customers

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.