OpenText UFT One Reviews

Name: OpenText UFT One
Brand: OpenText
Rating: 4.0 (93 reviews)

Vendor: OpenText

4.0 out of 5

93 reviews
88% willing to recommend

4,822 followers

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What is OpenText UFT One?

Our AI-powered functional testing tool accelerates test automation. It works across desktop, web, mobile, mainframe, composite, and packaged enterprise-grade applications.Read white paper

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OpenText UFT One is the #2 ranked solution in top Functional Testing Tools, #2 ranked solution in top Mobile App Testing Tools, #2 ranked solution in top Regression Testing Tools, #2 ranked solution in top Test Automation Tools, and #4 ranked solution in top API Testing Tools. PeerSpot users give OpenText UFT One an average rating of 8.0 out of 10. Based on the analysis of the 93 most recent OpenText UFT One reviews, the overall sentiment is positive, with a sentiment score of 7.3. OpenText UFT One is most commonly compared to Tricentis Tosca: OpenText UFT One vs Tricentis Tosca. OpenText UFT One is popular among the large enterprise segment, accounting for 75% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 19% of all views.

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Featured reviews

Don Ingerson

QA Automation Engineer at Global Fortune 500 Company

With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.

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SwathyBhavani

Delivery manager at Tata Consultancy

I believe there are a few problem statements, but the one that comes to mind first is that execution on SAP systems is time-consuming. It takes time. We spend a lot of time executing the scripts. For us, for example, the execution is time-consuming, in SAP, I have a regression suite for SAP, it would be close to 300 business scenarios, where every scenario, will have a minimum of 20 to 30 pieces. I'm referring to a business scenario, not a test scenario or a test suit. I would have 300 business scenarios, but I just want to click a button and have it execute in an external common feed result. That kind of comfort that I have never felt here. Every script we have to run, as well as any manual intervention. Someone has to be present. We have a lot of challenges ahead of us. The second issue is test data management, which is a little cumbersome for this tool, and the third is that Microsoft only works with certain SAP modules. It performs well, but it doesn't work as well on the web GUI as it does on Tosca, Selenium HQ, or Worksoft. Micro Focus, in my opinion, lacks more SAP versions. Another issue is anywhere SAP has this overnight batch scripting that needs to stay where I have to run certain parts of the script for today, then wait until tomorrow for the batch jobs to run, and then execute the same script from where it left off. Those kinds of scenarios are extremely difficult to replicate in UFT. I am not sure if they have a vision of how they want to position the leads in the market, because if you look at Tosca, Tosca is one of the automation tools that have a strategy, and it recently updated its strategy with SAP. They are positioning them as a type of continuous testing automation tool. And if you notice Worksoft, particularly the one tool for your enterprise application, your Worksoft is positioning. I am not sure if Micro Focus UFT has a solid strategy in place. They must differentiate themselves so that people recognize Micro Focus UFT for that reason. Because when we first started 10 years ago, I thought QTP would be the tool for SAP automation, but I no longer believe that. There are so many competitors in the same landscape. They must understand their UFT position in the market and position themselves accordingly. It is relatively easy for people to go to UFT when necessary. Even if the client, prefers Worksoft or Tosca, quick list automation tools. I am not sure if Micro Focus UFT has done anything differently over the years to keep their market share, or if they even agree on a strategy.

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Vinod-Parmar

Manager, Technical Services Owner at Insignia

My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years. My company did not face any issues with the testing capabilities of the product, but we need to consider rationalizing the technology and toolsets present in our organization. There were some challenges with the product, but there were people in our company who were not from the development team to take care of the part that involved scripting. With the product, most of the automation part was taken care of by the testing team in our company. There weren't many differences in our company due to the issues in the solution because of how our company had outsourced certain work for which we were paying anyway.

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OpenText UFT One mindshare

Product category:

As of November 2024, the mindshare of OpenText UFT One in the Functional Testing Tools category stands at 9.5%, down from 9.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Functional Testing Tools

Key learnings from peers

Last updated Nov 9, 2024

Valuable Features

OpenText UFT One's most appreciated capabilities include broad compatibility with multiple platforms and technologies, efficient object identification, support for advanced automation frameworks, and ease of use for recording and scripting. Users value its integration with various tools, flexibility in automation customization, ability to perform both GUI and API testing, and test execution speed. Its AI-driven features simplify test creation, enhancing its appeal as a versatile testing tool for diverse applications.

"Automation of tests is done very fast with UFT One."
"The object repository is one of the best in the market, allowing creation of a repository useful for all tests."
"The product's initial setup phase is easy and straightforward."

Room for Improvement

OpenText UFT One requires improvements in object identification, compatibility with modern browsers and languages, and stability. Users experience memory usage issues, slow execution, and complications in debugging and scripting. Integration with CI/CD pipelines and better IDE features are needed. The tool’s cost is considered high, and there is a demand for more robust AI features and reporting formats. Users also seek simpler usability for non-technical personas and a more extensive knowledge base for beginners.

"There could be improvements in report export features similar to SmartBear."
"Previously, the product was a script-based solution. Presently, the tool offers non-script, no-code, or low-code functionalities, making it an area where improvements are required."
"The solution needs better marketing, training, promotion, and visibility because it is not visible."

ROI

OpenText UFT One reportedly provides significant returns through increased efficiency by automating manual tasks, saving substantial time and resources, particularly in test execution. Users note its AI capabilities reduce test creation time by at least 60%, and it offers considerable maintenance cost savings. The tool's automation delivers intrinsic benefits as it frees time for more critical tasks while supporting both legacy and newer systems, making it highly advantageous for various organizations. Some report a ROI exceeding 300%.

Pricing

Enterprise buyers evaluating OpenText UFT One should consider its high licensing costs, which include seat and concurrent licenses. Seat licenses cost around $10,000 annually, while concurrent licenses are approximately $17,000. Though expensive, UFT’s robust automation capabilities and integration with ALM/Quality Center can lead to long-term savings compared to manual testing. Organizations can benefit from discounts, especially via SAP partnerships. The complex licensing model may require strategic planning to optimize costs for various use cases and team sizes.

"The tool's price is high."
"OpenText UFT One is a very expensive solution."
"We have ALM licensing, and the tool is free of cost."

Popular Use Cases

OpenText UFT One is utilized for functional, API, regression, end-to-end, and performance testing across various applications including web, desktop, and mobile environments. Users leverage it for automating test scenarios, managing regression test cases, and conducting data validation. It is applied in diverse industries, from energy to healthcare, to enhance testing efficiency, often using a record and playback method with parameterized data.

Service and Support

OpenText UFT One's customer service receives praise for knowledge and quick responses, often rated 8-9/10. Many user organizations find technical support helpful, though some report variability in response times and expertise. Partners often provide effective assistance, with dedicated engineers ensuring better issue resolution. While some note challenges with certain complex issues, others appreciate the support team's efforts in troubleshooting. Overall, users value the accessibility and assistance provided, although efficiency could be improved for intricate problems.

Deployment

OpenText UFT One's initial setup is generally straightforward, with many users finding it easy to install. Some face complexities related to object repositories or specific integrations. While a wizard aids in setup, technical knowledge can be beneficial. The installation process tends to include necessary prerequisites and updates automatically. Despite occasional challenges, particularly with add-ins and licensing, many find the setup to be efficient and intuitive, often completed within a few hours.

Scalability

Users find OpenText UFT One to be highly scalable, with flexibility depending on licensing and infrastructure. Many have positive experiences scaling deployments and integrating with third-party tools, although licensing costs can pose a challenge. Some face limitations with browser compatibility and execution speed, while others find it requires proper planning and framework design. Users appreciate its capacity to run tests across multiple platforms, but scalability may vary across different projects and use cases.

Stability

Opinions on OpenText UFT One's stability vary. Many users report stability, reliability, and minimal issues when system requirements are met. Others mention occasional crashes, hangs, or performance issues, especially with insufficient resources or outdated versions. The tool is stable overall, though new features like AI may introduce minor instability. Resource allocation, such as server setup and browser compatibility, affects stability levels, with some noting high stability scores and others suggesting average reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText UFT One Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

14%

Manufacturing Company

14%

Energy/Utilities Company

Government

Healthcare Company

Retailer

Insurance Company

Educational Organization

Construction Company

Real Estate/Law Firm

Transportation Company

Media Company

Comms Service Provider

University

Wholesaler/Distributor

Consumer Goods Company

Engineering Company

Legal Firm

Logistics Company

Non Profit

Hospitality Company

Outsourcing Company

Pharma/Biotech Company

Recreational Facilities/Services Company

Wellness & Fitness Company

Performing Arts

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Learn more about OpenText UFT One

OpenText UFT One was previously known as Micro Focus UFT One, UFT (QTP), Micro Focus UFT (QTP), QTP, Quick Test Pro, QuickTest Professional, HPE UFT (QTP).