Service and Support
Customer service and support for Oracle Cloud Object Storage receive mixed feedback. Some users experience excellent support with a customer-friendly team, rating it ten out of ten, while others face delays and inadequate expertise. Although many have positive experiences with sufficient assistance and a premium subscription ensuring high-level support, some encounter slow response times taking three to four hours for issue resolution, which causes concern about the support's effectiveness.
Deployment
Oracle Cloud Object Storage's initial setup is straightforward and can be completed in 15-20 minutes. Users find it easy to implement and maintain, with some rating the difficulty at nine out of ten. Both private and public cloud deployments are used alongside other cloud services like Microsoft Azure. Companies typically have technical teams, including infrastructure specialists, analysts, and developers, to manage and deploy the storage efficiently.
Scalability
Oracle Cloud Object Storage is praised for its scalability. Companies find it easy to manage and scale using the command line or GUI. Access can be controlled efficiently, preventing data overexposure. Users appreciate its reliability and consistent performance, especially for extensive daily tasks like backups. Many rate its scalability highly, encountering no significant issues, and find it suitable for their extensive usage needs.
Stability
Oracle Cloud Object Storage demonstrates high stability. Users report no significant issues and note its reliability and consistent availability. High satisfaction is expressed, with some rating it eight out of ten for stability. Configurations in a single region are particularly stable, while the addition of a secondary region enhances performance. Users generally find the tool problem-free, appreciating its dependable operations. No instances of unavailability are recalled, indicating a robust and well-functioning system.