Oracle Integration Cloud Service Reviews

Name: Oracle Integration Cloud Service
Brand: Oracle
Rating: 3.9 (37 reviews)

Vendor: Oracle

3.9 out of 5

37 reviews
88% willing to recommend

1,115 followers

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What is Oracle Integration Cloud Service?

Oracle Integration Cloud Service is a cloud-based integration tool that seamlessly integrates on-premise applications with Oracle Cloud (SaaS) or other cloud apps (for example, Workday, Salesforce, etc.) to other cloud apps. Oracle’s solution combines all the capabilities of application integration, process automation, visual application building, and integration analytics into a single unified cloud service. The solution offers real-time and batch-based integration, structured and unstructured processes, case management, stream analytics, and integration insight. All of these capabilities together allow users to service all their end-to-end integration needs in one cohesive platform.

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Oracle Integration Cloud Service is the #4 ranked solution in top Integration Platform as a Service providers. PeerSpot users give Oracle Integration Cloud Service an average rating of 7.8 out of 10. Oracle Integration Cloud Service is most commonly compared to MuleSoft Anypoint Platform: Oracle Integration Cloud Service vs MuleSoft Anypoint Platform. Oracle Integration Cloud Service is popular among the midsize enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 41% of all views.

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Oracle Integration Cloud Service

March 2025

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Featured Oracle Integration Cloud Service reviews

Divya Prakash

Technical Architect at Hexaware Technologies Limited

Dealing with the large file sizes has occasionally been a challenge, though we have found workarounds. But dealing with large file sizes could be easy in integrations. I have also come across schema files where headers, footers, and bodies are there, but it's not a valid schema. None of the MSCAs are defined properly. In such cases, we have to think of multiple workarounds, such as splitting or merging. But this is a standard requirement for organizations, so custom solutions should be provided. There are cases when the systems don't expect additional MSCAs, or they expect headers, footers, or tags with different values. But this is not a proper XML. So if we are dealing with XML conversions, mapping, and integrations, we have to do some custom work. These are solutions that Oracle can provide.

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Arun Andavar Nagarajan

Technical Manager at PricewaterhouseCoopers

In terms of improvement, debugging and error handling, Oracle can be much more user-friendly on this, because clients must provide a much more error handling framework, which is a monitoring framework, that is much better. The current one has some level of monitoring, but then there are retrying mechanisms, automatically retrying mechanisms and error recovery mechanisms. Those things need to be greatly improved; they have something, but it is very basic. The error retrying mechanism could be improved. If an error occurs, it can be retried automatically, it would be helpful. Resilience can be enhanced. The migration flow has to improve. They have some kind of agent connecting with the on-premise systems. We need to simplify the process of connecting with non-cloud applications. If you have to connect to some servers from this cloud to non-cloud, that is a bit of a hassle. They now have something called an agent for those, but they can simplify it, and the error frameworks can be implemented much more effectively.

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Rishabh Singhal

Business and Technology Delivery Associate Manager at Accenture

This is entirely web-based development. We lack an IDE for developing integrations. Back in the days of OSB and BEPL, we had to go into the code and not just drag and drop. We used to go into XML and modify it. We could, for example, edit some XSLT or XQuery documentation, but this is mostly a drag-and-drop. A person cannot directly enter the code or examine and modify so many variables. As a result, one had to rely solely on the drag and drop feature. Oracle has implemented a few modifications. For example, you can now manually edit the XSLT by going into the code, but there are many things you cannot change. You cannot move from one location to another. UI-based controls still have room to improve, but migration can be made simple. If we are migrating integrations from one environment to another, such as development to testing, if it is a one-click migration, which is possible in some cases, that would have been good. As of now, we simply export the IIR and import it into the new environment. Migration and the User Interface could be improved. Make it more similar to the on-premises features. For example, if you can edit the code directly rather than just dragging and dropping, or if you can edit the examples by going into the background, and one-click migration, I'd like to see included in the next release.

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Oracle Integration Cloud Service mindshare

As of April 2025, the mindshare of Oracle Integration Cloud Service in the Integration Platform as a Service (iPaaS) category stands at 8.3%, down from 10.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

PeerAnalyst reports based on Oracle Integration Cloud Service reviews

Type	Title	Date
Category	Integration Platform as a Service (iPaaS)	Apr 18, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 18, 2025	Download
Comparison	Oracle Integration Cloud Service vs Microsoft Azure Logic Apps	Apr 18, 2025	Download
Comparison	Oracle Integration Cloud Service vs MuleSoft Anypoint Platform	Apr 18, 2025	Download
Comparison	Oracle Integration Cloud Service vs SAP Cloud Platform	Apr 18, 2025	Download

Title	Rating	Mindshare	Recommending
MuleSoft Anypoint Platform	4.0	11.2%	92%	58 interviews Add to research
webMethods.io	4.0	8.4%	94%	92 interviews Add to research

Valuable Features

Oracle Integration Cloud Service is valued for its intuitive interface, extensive library of adapters, and seamless integration capabilities. Users appreciate the ease of use, drag-and-drop functionality, serverless setup, and customizable features. Its ability to connect with on-premise and cloud applications, coupled with rapid updates and robust error handling, enhances productivity. The tool's low-code platform, flexibility, and strong security options help companies efficiently orchestrate business processes without extensive coding expertise.

"Oracle Integration Cloud Service is easy to use."
"There are many functionalities. Fundamentally, it provides all the ready-to-use services for consumption between SaaS and other applications."
"In our customers' organizations, Oracle Integration Cloud Service mainly integrates their other applications with the Oracle Fusion stack. It's very handy in scenarios where they want to seamlessly maintain data flow between applications, with business tools and logic validations in place."

Room for Improvement

Oracle Integration Cloud Service could enhance error analysis and documentation. Expanding B2B integration and improving message size limits could benefit users. Enhancements in adapter functionality and debugging processes are necessary. The platform needs mature integration and automation features with improved dashboards. Improvements are required in AI usage, workflow capabilities, and file handling. The interface should be more intuitive, and real-time capabilities should handle larger data volumes. JSON support and pricing flexibility could also benefit users.

"The ease of configuration is something that could be improved. The mapping is a bit complex, so configuration is not very easy for a new user."
"Oracle needs to ensure that some of the most commonly used types of consumption or services are bundled—for every industry."
"The solution should improve its support."

ROI

Oracle Integration Cloud Service significantly enhances ROI by automating administration and maintenance, reducing the need for administrators. It lowers development time, transforming lengthy cycles into just a few months, thus ensuring substantial time and labor savings. Users consistently renew licenses, underlining its effectiveness in generating returns, especially in operational aspects. With autonomous features, around 40% of routine tasks occur automatically, leading to marked reductions in effort, ultimately resulting in high returns on investment.

Pricing

Oracle Integration Cloud Service pricing is flexible and varies based on customer needs, often influenced by existing Oracle product portfolios. Pricing models encompass per-message, fact-based, or incident-based options. While licensing and setup costs can appear high, competitors like MuleSoft or IBM often present steeper fees. Clients can negotiate discounts, particularly those already utilizing Oracle solutions. Some features are available free under specific use cases, contributing to competitive overall costs for enterprise-scale applications.

"Oracle uses a universal credit model for OCI. Clients commit to an annual budget and can choose which products to use and build during their contract period. Billing is based on consumption - you're only billed for the products you use."
"Pricing is not on the economic side since it is a tool for enterprise-sized companies."
"The price is cheaper than all other cloud integration providers."

Popular Use Cases

Oracle Integration Cloud Service is predominantly used for integrating on-premises systems with cloud solutions, focusing on enterprise integration with applications like SAP, Salesforce, and Oracle applications. Users employ it to enhance automation, manage data flows, and connect disparate systems such as ERP and e-commerce. It serves as a versatile platform for developing integration flows and supports seamless connectivity between various applications, offering numerous prebuilt adapters to accommodate diverse client needs.

Service and Support

Customer service is generally friendly and efficient, with little contact necessary due to the self-serve nature. Technical support is good but varied, with some users noting fast and effective responses, while others experience delays and inconsistencies. The community and documentation are growing, offering additional support resources. Some areas, such as incident management and support consistency, could improve. Despite occasional challenges, users acknowledge the dedicated service team's efforts to assist with issues.

Deployment

Initial setup of Oracle Integration Cloud Service is typically straightforward and simple. Users find installation easy, especially with manuals and guides provided. Configurations are quick to complete, generally taking minutes to a few days, depending on complexities and business needs. Teams highlight the importance of planning for effective deployment and potential complexities with larger integrations, but usually need minimal personnel for initial setup. Provisioning and configuration are aided by clear, supportive documentation.

Scalability

Oracle Integration Cloud Service scales well, with users able to add multiple instances and integrate various Oracle solutions efficiently. Users highlight the importance of scalability, supported by dynamic configuration options. Some encounter limitations with data volume and performance, but it generally suits medium to large enterprises. Certain technical design aspects can impact scalability, yet many find it adaptable for expanding usage. Cost considerations are noted when scaling.

Stability

Oracle Integration Cloud Service exhibits strong stability. While initial performance issues were present, recent improvements have addressed these concerns. Users express satisfaction and note a lack of bugs or glitches. Some mention regional data center dependencies and occasional runtime instability, but these are minor. Oracle is continuously enhancing infrastructure, contributing to high availability. Users appreciate its reliability and rate stability highly, frequently between seven and ten out of ten, remaining pleased with no major disruptions reported.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Oracle Integration Cloud Service Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

41%

Computer Software Company

Financial Services Firm

Manufacturing Company

Government

Healthcare Company

Retailer

Comms Service Provider

University

Energy/Utilities Company

Insurance Company

Real Estate/Law Firm

Construction Company

Media Company

Transportation Company

Wholesaler/Distributor

Non Profit

Hospitality Company

Consumer Goods Company

Logistics Company

Legal Firm

Engineering Company

Performing Arts

Outsourcing Company

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Learn more about Oracle Integration Cloud Service

Oracle Integration Cloud Service Features

Oracle Integration Cloud Service has many valuable key features. Some of the most useful ones include:

Visual application builder service
Integration insight
Process automation
Visual application design
SaaS and on-premises integration
Stream analytics
Easy setup

Oracle Integration Cloud Service Benefits

There are many benefits to implementing Oracle Integration Cloud Service. Some of the biggest advantages the solution offers include:

Powerful dashboards: The solution provides users with all the information they need via powerful dashboards that require no coding, configuration, or modification.

Agility: Oracle Integration Cloud Service brings agility to organizations with an easy, visual, low-code platform that simplifies day-to-day tasks by getting employees, customers, and partners the services they need to work anywhere, anytime, on any device.

Visual development environment: With the solution’s visual development environment, users can rapidly create and host engaging business applications.

Top-tier security: With Oracle Integration Cloud Service, users are protected with various forms of top-tier security, including physical protection, OS security, and virtualization layer security, as well as tenant isolation for devoting more resources towards a specific user or customer.

More than 50 native app adapters: Because the solution has more than 50 native app adapters, users can quickly connect to thousands of SaaS or on-premises applications seamlessly.

Reviews from Real Users

Oracle Integration Cloud Service is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good adapters, is user friendly, and produces a solid ROI.

Rishabh S., Business and Technology Delivery Associate Manager at Accenture, says, “It has good performance, easy integration, is user-friendly, and also has helpful technical support. The dashboard provided by Oracle Integration Cloud for monitoring and error handling is very intuitive. You do not need a third-party dashboard or logging framework when you initiate the integration. There are a lot of adapters, which is what I like the most.”

“The most valuable features of this solution are the SFTP adapters, file adapters, and risk adapters, that we use in everyday projects,” says PeerSpot user Arun N., Technical Manager at a financial services firm.

Kanhaiya C., Solution Architect at Tata Consultancy, explains, "Oracle Integration Cloud Service is a really good product and the ROI is very good with it. It lowers development time. A development cycle that may have taken a year without Oracle Integration Cloud Service can drop down to three or four months with it."

Oracle Integration Cloud Service was previously known as Oracle ICS.