What is our primary use case?
We're an automotive company. Polarion ALM captures our customers' requirements and validates against those requirements. We have our environment within our mother company, so only our people can see our data. I think it's called a project environment, but we have multiple projects. We work on the customer requirements and translate them into products designed here in our headquarters. Those are produced in factories across the globe.
Only the engineers and the test engineers in the headquarters will have access to Polarion. However, it is within the system of our mother company, so they have an automotive and medical project. We'll be in the automotive project, but we still coordinate with the guy managing the system. We want to make sure we're the only ones who can see our data. That is also a requirement of our audit.
How has it helped my organization?
Polarion ALM helps us better structure our customer requirements, and we can also validate the specs of our products against those. If anything changes on our side, we see the impact, and we can see the effect If a customer changes requirements.
What needs improvement?
We use PTC Windchill, and Polarion ALM doesn't have native integration, so we had to purchase the connector to integrate it with Polarion ALM. We still haven't implemented it.
For how long have I used the solution?
We just started using Polarion ALM.
What do I think about the stability of the solution?
I think Polarion ALM is stable. I don't have too much experience, but I trust Siemens products. I've worked with it in training, and it looked highly stable.
What do I think about the scalability of the solution?
I don't think it will be difficult to expand Polarion ALM to more users.
How are customer service and support?
Our parent company has a group of IT guys in the United States working with support in India. They have the expertise to manage the system, but they also get consulting services from Siemens on certain topics when they need help. Our in-house support is doing all the technical support, like upgrades and providing access.
Which solution did I use previously and why did I switch?
Before Polarion ALM, we used Excel.
How was the initial setup?
Our mother company has deployed Polarion ALM extensively. They have this ASPICE method, but we don't need to follow that for our products. We did a basic setup to start with. We might change it later, but it's okay for now. From a strategy perspective, we started with a small team. The plan was to set something up, evaluate what we did and build on that.
We worked with a small core team of six people to decide how it would work and what we wanted to do. We'll start with a pilot team for the first customer with 14 people when we launch.
What about the implementation team?
We initially did everything together with Siemens and prepared some things in a sandbox with the team. Afterward, we started configuring some stuff and selected what we wanted then moved to a test environment. We will move to a production environment in the next few weeks.
What was our ROI?
Polarion ALM helps us deliver what our customers expect.
What's my experience with pricing, setup cost, and licensing?
Polarion is average for the market. It's about the same as Integrity, but the price wasn't our primary concern. It was more about functionality. Our parent company already had a contract with Siemens, so we use the licenses through them. We get a cross charge, but I'm not sure how it adds up.
Which other solutions did I evaluate?
We were also looking at PTC Integrity, which was a good solution, but our mother company was already using Polarion, so it made more sense to go that route.
We've been working on this project for two years. There were a lot of political discussions going on in the company. In the end, we decided to go for Polarion, but the business people all needed to be involved. They were busy, so they decided to postpone. Now we're back at it again.
We need integration with Windchill, and if our mother company didn't use Polarion, we would've gone with PTC Integrity because it is from the same vendor. We did a functional comparison between the two systems, and there wasn't much difference. They're both good systems, but we opted for Polarion with a Windchill connector.
What other advice do I have?
I rate Polarion ALM nine out of 10.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.