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Prisma Access by Palo Alto Networks Reviews

4.1 out of 5
Badge Ranked 1
1,486 followers
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What is Prisma Access by Palo Alto Networks?

Featured Prisma Access by Palo Alto Networks reviews

Prisma Access by Palo Alto Networks mindshare

As of March 2025, the mindshare of Prisma Access by Palo Alto Networks in the Secure Access Service Edge (SASE) category stands at 17.5%, down from 19.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)

PeerAnalyst reports based on Prisma Access by Palo Alto Networks reviews

TypeTitleDate
CategorySecure Access Service Edge (SASE)Mar 8, 2025Download
ProductReviews, tips, and advice from real usersMar 8, 2025Download
ComparisonPrisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange PlatformMar 8, 2025Download
ComparisonPrisma Access by Palo Alto Networks vs Cisco UmbrellaMar 8, 2025Download
ComparisonPrisma Access by Palo Alto Networks vs Cato SASE Cloud PlatformMar 8, 2025Download
Suggested products
TitleRatingMindshareRecommending
Cisco Umbrella4.410.0%97%113 interviewsAdd to research
Zscaler Zero Trust Exchange Platform4.29.9%98%63 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
Healthcare Company
5%
Retailer
4%
Insurance Company
4%
Educational Organization
4%
Energy/Utilities Company
3%
University
3%
Comms Service Provider
3%
Construction Company
3%
Logistics Company
3%
Real Estate/Law Firm
3%
Non Profit
2%
Media Company
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Transportation Company
2%
Hospitality Company
1%
Pharma/Biotech Company
1%
Consumer Goods Company
1%
Outsourcing Company
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%
Recruiting/Hr Firm
1%
Performing Arts
1%
Engineering Company
1%

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Prisma Access by Palo Alto Networks customers

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Prisma Access by Palo Alto Networks reviews

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Partha Dash - PeerSpot user
Global Network Tech Lead at a tech vendor with 10,001+ employees
Verified user of Prisma Access by Palo Alto Networks
Dec 9, 2021
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work

Pros

"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

Cons

"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
ZJ
Senior DevOps Expert at Telenor
Verified user of Prisma Access by Palo Alto Networks
Dec 19, 2024
Product version discussed: latest version
Secure hybrid environments with robust cyber threat protection

Pros

"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM). "

Cons

"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
Find out what your peers are saying about Prisma Access by Palo Alto Networks. Updated February 2025
841,152 professionals have used our research since 2012.
MI
Associate Director at Cognizant
Verified user of Prisma Access by Palo Alto Networks
Oct 11, 2021
Product version discussed: PAN-OS 10.x
Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface

Pros

"Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

Cons

"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
PeerSpot user
Network Security Engineer at a manufacturing company with 10,001+ employees
Verified user of Prisma Access by Palo Alto Networks
Oct 30, 2022
We can apply policies for URLs wherever our employees are working

Pros

"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office. "

Cons

"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky. "
TejasJain - PeerSpot user
Sr. Cloud Security Architect at a computer software company with 10,001+ employees
Verified user of Prisma Access by Palo Alto Networks
Jan 6, 2022
Provides actionable insights, secures all applications, and has global coverage

Pros

"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."

Cons

"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work. "
AM
Cloud Architect at a computer software company with 10,001+ employees
Verified user of Prisma Access by Palo Alto Networks
Feb 24, 2023
I like the solution's usability and control because you can do many functions from a single dashboard

Pros

"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly. "

Cons

"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done. "
Nikolay Dimitrov - PeerSpot user
Cyber Security Engineer at Paysafe / IBM
Verified user of Prisma Access by Palo Alto Networks
Dec 18, 2022
Supports auto-scaling for mobile users and provides the ability to create custom threat signatures

Pros

"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."

Cons

"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution. "
PeerSpot user
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Verified user of Prisma Access by Palo Alto Networks
Nov 20, 2024
Enhancing remote work with cloud security and reduced latency

Pros

"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."

Cons

"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."