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Fortinet FortiClient vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.9
Fortinet FortiClient support receives mixed reviews, praised for helpful service but criticized for delays and competence issues.
Sentiment score
7.3
Palo Alto Networks' Prisma Access support is knowledgeable and friendly, though users note occasional delays in response times.
Technical support can be logged on Fortinet's support portal.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Room For Improvement

No sentiment score available
Sentiment score
3.9
Fortinet FortiClient needs better management, UI, integration, VPN stability, pricing, reporting, AI features, support, and endpoint security.
Sentiment score
4.8
Prisma Access requires better third-party integration, support, interface, pricing, and compatibility, with enhanced machine learning and technical support.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
Fortinet FortiClient is scalable and adaptable for varying company sizes, with straightforward licensing and generally smooth implementation experiences.
Sentiment score
7.7
Prisma Access efficiently scales for varied users with easy licensing, supporting global enterprises and flexible growth without new hardware.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
To scale, one would need to upgrade or acquire more hardware.
 

Setup Cost

No sentiment score available
No sentiment score available
Fortinet FortiClient offers competitive pricing and value, with costs ranging from $1,500 to $3,000 for comprehensive features.
Sentiment score
5.5
Prisma Access offers comprehensive features and flexible licensing, considered costly but providing significant protection and technological benefits.
FortiClient is cost-effective since the client itself is free with the purchase of Fortinet.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Stability Issues

No sentiment score available
Sentiment score
7.7
Fortinet FortiClient is highly stable and reliable, with minor bugs and connectivity issues rarely reported and often resolved.
Sentiment score
8.0
Prisma Access is highly rated for stability and performance, despite minor configuration delays and occasional bugs.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Valuable Features

No sentiment score available
Sentiment score
7.2
Fortinet FortiClient provides affordable, user-friendly security with VPN, antivirus, and seamless FortiGate integration, ideal for endpoint management.
Sentiment score
8.5
Prisma Access offers robust security, zero-trust, seamless access, easy management, and app protection with DLP, WildFire, and Cortex integration.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

Netgate TNSR
Sponsored
Ranking in Enterprise Infrastructure VPN
44th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Routers (10th)
Fortinet FortiClient
Ranking in Enterprise Infrastructure VPN
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
91
Ranking in other categories
Endpoint Protection Platform (EPP) (17th), Endpoint Compliance (1st)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
61
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of November 2024, in the Enterprise Infrastructure VPN category, the mindshare of Netgate TNSR is 0.2%, up from 0.0% compared to the previous year. The mindshare of Fortinet FortiClient is 16.3%, up from 15.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer1642500 - PeerSpot reviewer
Good performance, stable, but price could be reduced
I am using Netgate TNSR for personal network security The solution has good performance. I have been using Netgate TNSR for approximately two years. The solution is stable. The scalability could improve. I have not needed to use technical support. The installation is very simple, all you…
Ayman Said - PeerSpot reviewer
Enhance secure remote access with feature-rich VPN and content filtering
We mainly use FortiClient as a VPN client. Additionally, we use it for anti-malware, anti-spam, and as a content filter. When a user is outside the company, we can use FortiClient as a content filter to control the sites the user can access FortiClient has improved our security posture by…
TejasJain - PeerSpot reviewer
Provides actionable insights, secures all applications, and has global coverage
It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work.
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816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
Educational Organization
41%
Computer Software Company
10%
Government
5%
Manufacturing Company
5%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Netgate TNSR?
It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled.
What is your experience regarding pricing and costs for Netgate TNSR?
The product is very cost-effective and has no requirement for additional licenses. The setup is not easy. Users need ...
What is your primary use case for Netgate TNSR?
THe solution is used as a primary gateway with two lease lines of 450 Mbps total. Around 200 users are under it. Ther...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and securit...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The licensing cost of Prisma Access is calculated per unique user, with each user being able to connect up to eight d...
 

Also Known As

TNSR
FortiClient
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

UCLA, COLUMBIA UNIVERSITY, shopify
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Fortinet FortiClient vs. Prisma Access by Palo Alto Networks and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.