Prisma Cloud by Palo Alto Networks Reviews

Name: Prisma Cloud by Palo Alto Networks
Brand: Palo Alto Networks
Rating: 4.2 (106 reviews)

Vendor: Palo Alto Networks

4.2 out of 5

106 reviews
98% willing to recommend

1,451 followers

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What is Prisma Cloud by Palo Alto Networks?

Prisma Cloud by Palo Alto Networks is a cloud security solution used for cloud security posture management, cloud workload protection, container security, and code security. It provides visibility, monitoring, and alerting for security issues in multi-cloud environments.

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Prisma Cloud by Palo Alto Networks is the #1 ranked solution in Container Security Solutions, #1 ranked solution in Cloud Workload Protection Platforms, #1 ranked solution in top Cloud-Native Application Protection Platforms (CNAPP) solutions, #1 ranked solution in top Data Security Posture Management (DSPM) solutions, #2 ranked solution in top Cloud Security Posture Management (CSPM) solutions, and #5 ranked solution in top Web Application Firewalls. PeerSpot users give Prisma Cloud by Palo Alto Networks an average rating of 8.4 out of 10. Based on the analysis of the 106 most recent Prisma Cloud by Palo Alto Networks reviews, the overall sentiment is positive, with a sentiment score of 7.4. (The highest in the category). Prisma Cloud by Palo Alto Networks is most commonly compared to Cloudflare: Prisma Cloud by Palo Alto Networks vs Cloudflare. Prisma Cloud by Palo Alto Networks is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 17% of all views.

Buyer's Guide

Prisma Cloud by Palo Alto Networks

November 2024

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Featured reviews

Mohammad Qaw

Senior Security Consultant at helpag

Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.

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VISHWJEET GAIKWAD

Cloud Security Delivery Associate Manager at Accenture

With the query language, we can analyze logs and find out which IPs are malicious. It also provides a graphical representation. It provides the overall visibility and how the traffic is flowing. We can see where the malicious IP is and whether it is an insider threat or an outsider threat. We also have the reports tab. We can easily capture reports for the last month and the type of vulnerabilities and alerts we are having. From the compliance and governance perspective, we can create custom policies or custom compliance and governance rules as per various industries or compliance standards, such as HIPAA, PCI DSS, and NIST. From the compliance and governance perspective, we can track the cloud environment. It is a good feature.

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Aditya Sarkar

Cloud Security architect at Accenture

Prisma Cloud is currently the market leader in runtime protection, enhanced by its ownership of Syslog and seamless integration. Its exceptional container security capabilities and an unmatched ability to address the MITRE ATT&CK framework distinguish it from other tools. This full suite of features positions Prisma Cloud as the optimal solution for our needs. Prisma Cloud offers robust runtime scanning capabilities, which is beneficial for security teams. However, deploying additional security tools within existing infrastructure can be challenging due to resource consumption, potentially leading to application performance issues. Prisma Cloud's advantage lies in its minimal resource usage as it runs from ports, making it easier to convince stakeholders to implement runtime security measures and ensure ongoing application protection in production environments.

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Prisma Cloud by Palo Alto Networks mindshare

Product category:

As of November 2024, the mindshare of Prisma Cloud by Palo Alto Networks in the Cloud Security Posture Management (CSPM) category stands at 19.7%, down from 21.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Security Posture Management (CSPM)

Key learnings from peers

Last updated Oct 8, 2024

Valuable Features

Prisma Cloud by Palo Alto Networks excels in multi-cloud security, compliance, and automated forensics. Users value its runtime mechanism, configuration monitoring, and integration with CI/CD pipelines. Its dynamic workload identity creation, cloud workload protection, and vulnerability scanning are standout features. Known for comprehensive visibility, asset management, and effective alerting, it supports DevOps processes and offers superior integration with AWS, Azure, Google Cloud environments, ensuring robust cloud-native stack protection.

"The CWP module, runtime protection, and WAAS API are valuable."
"The thing that I like the most is that when it comes to runtime events, whenever we see an event, we are able to look through the logs. It is pretty easy to look back through everything that took place."
"The UI is very good. We get all the things within a single UI."

Room for Improvement

Prisma Cloud by Palo Alto Networks needs more comprehensive documentation, improved user interface, and enhanced automation. Its pricing is high, causing integration issues for some users. The platform lacks flexibility in customization, reporting, and training resources. There are challenges with API security and feature parity across versions. Users also experience difficulties with role-based access, compliance integration, and managing alerts efficiently. The addition of more granular permissions and improved customer support is necessary for better user experience.

"One of the requests is that Prisma Defender for the ECS solution is only supported for Linux. It does not support Windows."
"Having auto Defender upgrades so that we do not have to upgrade Defender manually would be helpful."
"It does not provide runtime security or protection for Windows Server. It is currently lacking in terms of Windows environment."

ROI

Prisma Cloud by Palo Alto Networks provides significant value by enhancing security postures and reducing vulnerabilities. Users report improved productivity and quicker threat detection. Automation features save time and resources, leading to cost reductions despite initial expenses. While it is challenging to quantify ROI, many find value in risk reduction and operational improvements. Enhanced compliance and governance abilities are acknowledged, and overall satisfaction is evident despite the high costs associated with implementation.

Pricing

Enterprise buyers describe Prisma Cloud by Palo Alto Networks as an economically viable solution, though pricing can be perceived as premium due to its comprehensive security capabilities. The licensing model is based on workload consumption, offering flexibility and scalability, which some find confusing. Discounts and strategic pricing packages are available, often tailored to organizational needs. Users appreciate its ability to consolidate security functions, reducing reliance on multiple vendors, though the cost may be higher than some competitors.

"It is fairly priced. However, its price can be better so that small banks or small organizations can afford it and adopt it to secure their environment and data."
"The price for Prisma Cloud is reasonable."
"Its licensing cost depends on the type of license such as the business license or the enterprise license. The enterprise license is costlier than the business license, but we get more visibility and more modules. If you have a multi-cloud environment and subscribe to each cloud's native CSPM tool, it is costly. If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud. The cost of Prisma Cloud is less than the cost of subscribing to the CSPM tool of each cloud provider. This is where Prisma Cloud can save costs."

Popular Use Cases

Prisma Cloud by Palo Alto Networks is used primarily for cloud security posture management (CSPM) and container workload protection (CWPP). Organizations utilize it to ensure compliance by detecting misconfigurations, monitoring security across multi-cloud environments, and managing vulnerabilities. It helps manage runtime security for containers, cloud setup visibility, and integrates with CI/CD pipelines. Users include those in finance, telecoms, and systems integration, emphasizing compliance and real-time security management.

Service and Support

Prisma Cloud by Palo Alto Networks' customer service and support are generally perceived positively. Most users find their technical support helpful, responsive, knowledgeable, and proficient in handling issues. However, some report dissatisfaction due to slow response times and inconsistent expertise across regions. High-priority issues receive prompt attention, but lower-priority concerns occasionally experience delays. The support team is often praised for effective problem resolution, although it may require escalation at times, which some users find frustrating.

Deployment

Experiences with Prisma Cloud's initial setup vary. Some users describe it as straightforward, involving minimal time and effort, especially with SaaS environments. Setup can involve a few hours to several weeks, depending on deployment size and complexity. While some encountered challenges, particularly with large infrastructures or unique configurations, others successfully completed the process with team collaboration. Maintenance generally requires minimal resources, often handled by dedicated teams. User feedback highlights helpful documentation and support.

Scalability

Prisma Cloud by Palo Alto Networks is highly scalable. Users appreciate its adaptability to different environments like AWS and Kubernetes, noting effective scalability with cloud support and seamless integration. Issues are rare, but a few mention challenges with specific features. Users value automated deployment and ease of use across multiple regions. Some experience limitations tied to licensing, but overall find it suited for large-scale growth and complex environments.

Stability

Many users find Prisma Cloud by Palo Alto Networks highly stable, with few experiencing downtime. Most issues, if any, are swiftly resolved. As it's a SaaS tool, it leverages continuous API connectivity and reliable infrastructure. In some cases, minor glitches were reported, particularly related to setup or console loading, but these were isolated. Users rate its stability highly, often between seven and ten, suggesting confidence in its operational performance even in various environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Prisma Cloud by Palo Alto Networks Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

17%

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Government

Healthcare Company

Energy/Utilities Company

Retailer

Comms Service Provider

University

Logistics Company

Real Estate/Law Firm

Media Company

Construction Company

Legal Firm

Non Profit

Transportation Company

Wholesaler/Distributor

Outsourcing Company

Hospitality Company

Performing Arts

Recreational Facilities/Services Company

Pharma/Biotech Company

Consumer Goods Company

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Learn more about Prisma Cloud by Palo Alto Networks

The solution is user-friendly, easy to set up, and integrates with SIEM for generating alerts and reports. Its most valuable features include security features, monitoring capabilities, reporting, compliance monitoring, vulnerability dashboard, data security features, and multi-cloud capabilities. Prisma Cloud has helped organizations by providing comprehensive protection, automating workflows, simplifying troubleshooting, and improving collaboration between SecOps and DevOps.

Prisma Cloud Features

Prisma Cloud offers comprehensive security coverage in all areas of the cloud development lifecycle:

Code security: Protect configurations, scan code before it enters production, and integrate with other tools.
Security posture management: Monitor posture, identify and remove threats, and provide compliance across public clouds.
Workload protection: Secure hosts and containers across the application lifecycle.
Network security: Gain network visibility and enforce micro segmentation.
Identity security: Enforce permissions and secure identities across clouds.

Benefits of Prisma Cloud

Unified management: All users use the same dashboards built via shared onboarding, allowing cloud security to be addressed from a single agent framework.
High-speed onboarding: Multiple cloud accounts and users are onboarded within seconds, rapidly activating integrated security capabilities.
Multiple integration options: Prisma Cloud can integrate with widely used IDE, SCM, and CI/CD workflows early in development, enabling users to identify and fix vulnerabilities and compliance issues before they enter production. Prisma Cloud supports all major workflows, automation frameworks, and third-party tools.

Reviews from Real Users

Prisma Cloud stands out among its competitors for a number of reasons. Two major ones are its integration capabilities, as well as its visibility, which makes it very easy for users to get a full picture of the cloud environment.

Alex J., an information security manager at Cobalt.io, writes, “Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them.”

Luke L., a cloud security specialist for a financial services firm, writes, “You can also integrate with Amazon Managed Services. You can also get a snapshot in time, whether that's over a 24-hour period, seven days, or a month, to determine what the estate might look like at a certain point in time and generate reports from that for vulnerability management forums.”

Prisma Cloud by Palo Alto Networks was previously known as Palo Alto Networks Prisma Cloud, Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto.