Redwood Software is a prominent player in the enterprise automation space, known for its robust and scalable solutions. It caters to a wide range of industries, offering tools for IT and business process automation. Redwood Software users on PeerSpot often highlights the flexibility and robustness of the solutions. Many users commend the platform for its ability to automate complex and time-consuming processes, which has led to significant time and cost savings. Additionally, the strong customer support and continuous updates are frequently mentioned, indicating a commitment to evolving with customer needs and technological advancements.
The valuable features of Redwood Software Workload Automation Edition are:
1. Mobile notification and alert system: Users can easily check notifications and alerts on their mobile phones without needing to access the system directly. This improves convenience and allows for efficient monitoring of job statuses.
2. Strong server security and load balancing: Redwood Automation provides robust server security and load balancing capabilities, ensuring the smooth operation of job processes and minimizing any potential disruptions.
3. Monitoring and alerting features: The software offers comprehensive monitoring and alerting capabilities, allowing users to quickly identify and resolve issues before they escalate. This helps improve reliability, reduce downtime, and optimize operations.
4. Scheduling and automation: Redwood enables the scheduling and automation of jobs across multiple platforms, including SAP and non-SAP systems. It allows for the organization, control, and monitoring of all jobs and activities, resulting in improved efficiency and resource utilization.
Redwood Software has areas for improvement, including suggested enhancements include the addition of new features such as a health dashboard and time frames for more convenient scheduling of jobs.
It needs integration with ServiceNow for raising tickets/incidents was also requested.
Users mentioned that the documentation could be more user-friendly and provide simpler explanations. They also suggested making the application integration and connectivity setup simpler.
Improvements to the user interface, instructions, and user training were mentioned to make the software more user-friendly and intuitive. Users expressed the need for more customization options and a wider variety of automation tasks. Some users suggested having a graphical user interface for the dashboard and better compatibility with other platforms.
The product has proven to be beneficial for businesses, resulting in a satisfied client and a live system. The ROI is highly rated and is attributed to the time-saving features and job-tracking capabilities. The ROI is also observed through faster job scheduling and alerts.
Users have found that Redwood offers lower setup costs and pricing compared to competitors like Control-M and UC4. They appreciate that the software delivers good functionality at a reasonable price point.
While the setup cost may be slightly expensive, users believe that the product is worth it, especially considering the great user framework. Redwood is regarded as a low-cost scheduling application and is recommended for its perfect pricing.
Users find it cost-effective and appreciate the ease of the license renewal process. It is worth noting that the pricing model of Redwood surprised some users, as it is based on the number of job executions rather than the traditional pricing based on connection to agents.
Redwood Software - Workload Automation Edition is used to automate and streamline business processes and IT workflows. It is used to create jobs and schedules, automate batch jobs for data processing, backups, and transfers, and manage tasks, workflows, and applications across multiple systems and platforms.
Redwood provides easy access to job management and control, as well as an automatic alert generation for long-running and failed jobs. It is also used for application integration, file transfers, and cloud automation.
The customer service and support of Redwood Software is highly praised for its excellent delivery of services and helpfulness. While there is an acknowledgment that there is room for improvement, overall the support is considered good.
The initial setup for Redwood Software Workload Automation Edition varied among users. Some found it straightforward and easy to understand, while others found it complex and time-consuming. The use of a cloud-based application reduced the need for patching and simplified the upgrade process, resulting in minimal downtime. The SaaS solution also handled connectivity and vulnerability requirements externally, reducing the need for internal management.
Redwood is highly scalable and useful. Users have found it to be a valuable tool for scheduling and monitoring jobs, especially those related to SAP modules. It allows for easy tracking of job status and provides functions to address any encountered errors. The solution has been successfully deployed across various applications and data centers, accommodating a high volume of jobs.
Redwood is highly stable and reliable. It consistently delivers jobs and meets client requirements without any issues. The system components, such as the queue, server, alerting, and configuration, all function effectively.
Users find the tool easy to use and believe it has the potential to become one of the top automation tools in the future. The stability of the tool is remarkable, and it greatly assists in scheduling jobs seamlessly in a production environment. Although there have been some performance-related challenges, particularly with database performance due to high volume, there have been no problems with job execution or bandwidth performance.
Redwood Software offers a holistic suite of automation tools, covering areas such as finance automation, IT process automation, and robotic process automation (RPA). This comprehensive approach ensures that various aspects of business operations can be automated, leading to increased efficiency and reduced manual intervention. Redwood Software is a cloud-native platform, which offers scalability, flexibility, and reduced infrastructure costs.
Redwood Software users shares that its user interfaces is intuitive and this is reducing the learning curve and enabling users across different departments to leverage automation tools effectively. The platform offers sophisticated scheduling and workflow capabilities, allowing for the automation of complex processes.
Redwood Software excels in its ability to integrate seamlessly with a wide range of systems and applications. This integration is key for enterprises that operate in diverse IT environments, ensuring that automation can be implemented across different platforms and applications without compatibility issues. Another important factor for enterprises, is focus on compliance and security, Redwood Software incorporates robust security measures and compliance protocols.
Redwood RunMyJobs was previously known as Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs.
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