RSA Authentication Manager Reviews

Vendor: RSA

4.2 out of 5

12 reviews
100% willing to recommend

1,000 followers

What is RSA Authentication Manager?

RSA Authentication Manager is the platform behind RSA SecurID that allows for centralized management of the RSA SecurID environment including authentication methods, users, applications, and agents across multiple physical sites. It verifies authentication requests and centrally administers authentication policies for organizations' end users.

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RSA Authentication Manager is the #13 ranked solution in top Authentication Systems. PeerSpot users give RSA Authentication Manager an average rating of 8.4 out of 10. Based on the analysis of the 12 most recent RSA Authentication Manager reviews, the overall sentiment is positive, with a sentiment score of 8.2. (Among the highest in the category). RSA Authentication Manager is most commonly compared to Microsoft Entra ID: RSA Authentication Manager vs Microsoft Entra ID. RSA Authentication Manager is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Buyer's Guide

Authentication Systems

November 2024

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Featured reviews

Justine Sabordo

Solutions Architect at shellsoft

RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications. It is well-suited for enterprises seeking extensive protection across various environments. The hardware token feature stands out as particularly effective. It is straightforward and user-friendly, making it ideal for non-technical users, including older individuals who may need to become more familiar with complex technologies. The risk-based authentication feature adapts and learns from various parameters or attributes, allowing for a more refined authentication policy. It helps maintain a secure environment by tailoring authentication measures based on user location or device. I rate it an eight out of ten.

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Akinwale Sekiteri

Managing Partner at Teksphere Global Services Limited

I highly recommend it because when you compare RSA with other products, it has consistently stood out. In the past, one area where people encountered challenges was in terms of price flexibility, but it significantly improved. You can now negotiate, discuss terms, and work with it to achieve a pricing arrangement that suits your needs, and if they recognize you as a loyal customer, they are more than willing to accommodate your requirements and reach mutually agreeable terms. Overall, I would rate it around nine out of ten when considering factors like durability, data performance, scalability, integration, and security, and excels in these areas.

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Uwe Schomäcker

VP Business Development at SDVG

We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…

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RSA Authentication Manager mindshare

As of November 2024, the mindshare of RSA Authentication Manager in the Authentication Systems category stands at 2.4%, up from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Authentication Systems

Key learnings from peers

Last updated Nov 8, 2024

Valuable Features

RSA Authentication Manager excels in secure token creation and transport, effective two-factor authentication, and varying mechanisms like hard and soft tokens. It supports decentralized administration, auditing, and logging. Users appreciate its flexibility with self-service deployment, easy setup, and integration across infrastructures. Its provisions, mapping, and troubleshooting features are notable. SecurID and single sign-on are highly valued, along with seamless integration with Microsoft products, ensuring robust security in both on-premises and cloud-based environments.

"RSA Authentication Manager is the best available solution."
"The single sign-on feature is the most important."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."

Room for Improvement

RSA Authentication Manager requires enhancements in pricing and reporting features. Email delivery of reporting and address labels for tokens needs improvement. Users find the user interface lacking intuitiveness and seek better integration with cloud systems. The cloud-based two-factor authentication process poses challenges, especially on mobile devices. RSA struggles with support in Asia-Pacific, notably requiring on-site assistance in Singapore. Expanding marketing in Africa, improving mobile authentication, and enhancing cloud environment protection are also needed.

"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"The product's capabilities to protect cloud environments need improvement."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."

ROI

Organizations find it challenging to estimate ROI from RSA Authentication Manager since security investments are preventative. Confidence is high in its performance. The ROI is typically less than one year with hardware tokens. It is even quicker with software tokens and risk-based authentication. Cost savings discussions fall outside the scope of security management, hence are not emphasized.

Pricing

RSA Authentication Manager pricing can be complex, including hardware, software, licensing, and support costs. Discounts are often available through resellers, making prices competitive. Users rate pricing at eight out of ten, finding it cost-effective given its quality and features. Pricing ranges from two to four dollars per user, with negotiation options available. Larger companies typically benefit from frame contracts, which provide more favorable terms, ensuring value for the investment.

"The solution is costly."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."

Popular Use Cases

Organizations primarily use RSA Authentication Manager for securing VPN connections, enhancing authentication for custom applications, and integrating with various systems like Fortinet and Cisco VPNs. It supports two-factor authentication via APIs and is essential for protecting legacy systems with outdated protocols. The tool is also utilized for web and internal applications, serving thousands of clients, and ensuring secure access across multiple platforms including EF GST for global file transfers. Token identification is a key feature.

Service and Support

Customer service for RSA Authentication Manager is praised for its effectiveness, often handled directly by clients or partners like KPN. Technical support receives mixed feedback; while some rate it highly for responsiveness and problem-solving, others note room for improvement in response times. Many appreciate RSA's commitment to case resolution and information transparency. RSA's support is frequently compared to other industry leaders, like Cisco, highlighting quick issue escalation to senior staff for complex problems.

Deployment

Many describe RSA Authentication Manager's initial setup as straightforward, often comparing it to plug & play. They found the setup user-friendly when following manuals and documentation, usually completing installation in a few hours. However, some mention complexity, especially with certain folders, necessitating external consultants. The process typically involves software uploads, network configuration, and hybrid deployment, generally taking two to three days if no major issues arise. Integration documentation reportedly aids in simplifying the deployment process.

Scalability

RSA Authentication Manager is regarded as highly scalable by many, supporting millions globally. Users report smooth upgrades, though some note complexities requiring careful planning. While typically rated positively for scalability, select users have encountered challenges scaling for large nationwide user groups. The platform's scalability is generally rated highly, emphasizing its potential for enterprise use with extensive user bases across various clients. Recurrent feedback highlights its impressive scalability abilities.

Stability

RSA Authentication Manager is consistently described as stable and reliable, offering robust server capabilities and dependable two-factor authentication. Users frequently highlight its impressive stability, with some rating it nine out of ten. Many report continuous 24/7 uptime spanning over two decades without encountering issues. Stability and integrity are praised widely, indicating strong performance in maintaining operational continuity. The feedback suggests a consistent ability to deliver reliable service without problems.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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