Sentry Reviews

Name: Sentry
Brand: Sentry
Rating: 4.3 (11 reviews)

4.3 out of 5

11 reviews
100% willing to recommend

What is Sentry?

Sentry is a tool for monitoring web and application performance, tracking errors, processing request times, and managing user data access.

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Sentry is the #1 ranked solution in top Debugging solutions and #7 ranked solution in APM tools. PeerSpot users give Sentry an average rating of 8.6 out of 10. Based on the analysis of the 11 most recent Sentry reviews, the overall sentiment is positive, with a sentiment score of 7.0. Sentry is most commonly compared to Dynatrace: Sentry vs Dynatrace. Sentry is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2024

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Featured reviews

Abdullah Baig

Software Dev at AF AB

Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.

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Immánuel Fodor

Chief Technology Officer at a tech services company with 51-200 employees

The initial setup from the UI perspective is not difficult. The default settings work well from the administrative perspective. For example, from the DevOps perspective, they need to set it up as an application on the server side. They found some challenges and part of Sentry is Kafka, an event message queue. Kafka and Zookeeper manage Kafka as the core part of Sentry, administering these parts and not filling up the hard drives with the event-tracing data. Hence, they are some challenges with it. From the UI perspective, I rate the initial setup process a ten out of ten. From a system administrator standpoint, I rate it a four out of ten.

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Sayyed Aadil

Hadoop Admin at Tata Consultancy

We are in banking, so we need a lot of protected data. Sentry allows us to restrict users from accessing certain data. It's deployed on-premises, and we have multiple servers. There are eight people in our team, and they all use Sentry. We have another team of six people who are also using it. We…

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Sentry mindshare

Product category:

As of November 2024, the mindshare of Sentry in the Application Performance Monitoring (APM) and Observability category stands at 6.4%, up from 4.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Sentry is valued for its integration with tools like Slack, GitLab, Jira, AWS Lambda, and its error management. Users appreciate the context and insight for errors, capturing application performance metrics, easy event grouping, and security features. Features like session replay, cause-stack information with Git integration, and real-time updates are also highlights. It helps detect silent failures and is user-friendly, easy to learn, with straightforward error reporting and an efficient dashboard.

"The product performs well."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry breaks everything down in real time."

Room for Improvement

Improvement areas for Sentry include automating issue creation in Jira or GitLab, lowering prices, enhancing integrations, offering customizable event metrics and alert policies, and improving user interface and documentation. Users also want better user metric tracking, more dashboard customization, clear admin settings, faster debugging, end-to-end tracing capabilities, and role registration features. Additionally, users seek the ability to restrict specific data columns and visualize users' geographic locations.

"It would be nice if the product provided a map showing the users’ geographic location."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."

ROI

Users found that Sentry significantly boosted productivity by identifying and addressing errors quickly, reducing troubleshooting time, and allowing teams to focus on feature development. Many noted decreased downtime and faster issue resolution, resulting in cost savings. Sentry’s ease of use and detailed insights provided better visibility into application performance, helping to maintain high-quality standards and reliability. Its integration capabilities streamlined workflows and improved collaboration among team members.

Pricing

Sentry free plan allows early-stage project setup and switching to paid plans once live. Many find the open-source version sufficient initially. Licensing can be expensive but worth it for the features. Options include self-hosting or paying through Cloudera. The product costs $26/month annually, with code coverage at $29/month. The Team plan is the baseline, with flexible customization based on data and error volume, including additional replays if needed.

"We can adjust the price a little bit based on our needs."
"We are currently paying through Cloudera for the Sentry service."
"I am currently using a self-hosted open version."

Popular Use Cases

Organizations use Sentry primarily for monitoring web applications, tracking errors, capturing application performance metrics, and providing developers access to live error logs. It is employed in both front-end and back-end applications to monitor performance, integrate with internal applications, track changes and bottlenecks, and restrict user access to sensitive data. Sentry is also used for managing alerts and improving application reliability.

Service and Support

Users find Sentry's documentation sufficient for their needs, often relying on it instead of contacting customer service. Community forums have been helpful. Some have not had any experience with Sentry's support, while others rate their technical support 3.5 out of 5. Additionally, they utilize third-party documentation online for technical queries.

Deployment

Installation of Sentry is easy for most, especially with the standard integration. The initial setup can be straightforward, though complexity varies. Smaller companies may need up to three months and CyberArk support for JumpStart server. The UI setup is user-friendly, but system administrators may face challenges. Some found deploying Sentry difficult, especially the open-source version requiring a self-hosted server. Using Sentry on the cloud is cost-effective, avoiding infrastructure management.

Scalability

Sentry is highly scalable, supporting development teams of varied sizes and millions of users without any significant issues. Teams with up to 25 developers and two thousand daily users manage their applications effectively, capturing vital metrics. Users consistently report positive experiences and find diverse approaches for scaling applications.

Stability

Sentry is perceived as stable by users, with many not experiencing any system errors or issues. Several users highlight its good uptime and stability, attributing this to effective handling by engineers. Most users are satisfied with its reliability and capabilities, though one noted a brief downtime and rated it seven out of ten for stability. Sentry's open-source nature and feedback acceptance are also appreciated features contributing to its perceived stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Application Performance Monitoring (APM) and Observability Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Retailer

Educational Organization

Media Company

Healthcare Company

Government

Hospitality Company

Construction Company

University

Real Estate/Law Firm

Energy/Utilities Company

Insurance Company

Non Profit

Wholesaler/Distributor

Legal Firm

Recreational Facilities/Services Company

Outsourcing Company

Performing Arts

Pharma/Biotech Company

Transportation Company

Venture Capital & Private Equity Firm

Engineering Company

Compare Sentry with alternative products

Learn more about Sentry

Developers integrate Sentry with web and application environments to capture front-end and back-end errors, utilize error logs, trace requests, and observe metrics without real-time production access. Sentry's use extends to monitoring internal applications, leveraging CyberArk PAM integration, deploying notifications, and detecting silent failures. Users benefit from detailed error and performance reports, contextual cause-stack information, and real-time breakdowns. There is room for improvement, as users desire refined integration and administrative settings, enhanced alert policies, and more customization in event metrics.

What are Sentry's most important features?

Integration with Slack, GitLab, Jira for smoother workflow
Detailed error and performance reports for clearer insights
AWS Lambda compatibility for cloud functions
Contextual cause-stack information helps pinpoint issues
Real-time breakdowns for immediate data
Session Replay for reviewing user sessions

What benefits should users look for in reviews when evaluating Sentry?

Efficient error tracking and monitoring improves application stability
Integration with major tools enhances team collaboration
User-friendly interfaces deliver a smooth learning curve
Security features provide peace of mind
ETL pipeline orchestration streamlines data handling

Sentry is implemented across industries ranging from tech startups to large enterprises. These organizations use Sentry to enhance application reliability, track performance, and secure user data within protected environments. Integration with CyberArk PAM ensures secure deployment. Organizations find Sentry useful for monitoring internal applications, efficiently processing request times, and tracing changes in production without direct access.