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Datadog vs Sentry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Datadog enhances debugging efficiency, reduces downtime, and optimizes performance, though early ROI quantification can be challenging.
Sentiment score
3.9
Sentry quickly resolves errors, boosts productivity, reduces downtime, improves user experience, and allows focus on new features.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
 

Customer Service

Sentiment score
6.8
Datadog's customer service is responsive and knowledgeable, offering efficient support, though regional wait times can vary.
Sentiment score
4.0
Sentry's comprehensive documentation and community support reduce reliance on customer service, with support rated 3.5 out of 5.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
We have not contacted their technical support because everything is easy to set up under Sentry.
 

Scalability Issues

Sentiment score
7.6
Datadog is highly scalable, integrates well with cloud services, but costs can rise with full data indexing.
Sentiment score
7.5
Sentry is praised for its robust scalability, handling large-scale operations efficiently, even with high user volumes and complex environments.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
It has been easy to use and configure across multiple systems, each having several environments.
 

Stability Issues

Sentiment score
8.0
Datadog is reliable and stable, offering consistent monitoring with minimal downtime despite occasional minor issues.
Sentiment score
7.5
Users praise Sentry's stability, citing few downtimes and robust features contingent on user skills, with high ratings.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
These incidents are related to log service, indexes, and metric capturing issues.
 

Room For Improvement

Users suggest improving Datadog's performance, interface, pricing transparency, documentation, integration, real-time visibility, error traceability, support, and customization.
Users seek Sentry improvements in integrations, analytics, customization, interface, debugging, personalization, mapping, documentation, and cloud capabilities.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
In future updates, I would like to see AI features included in Datadog for monitoring AI spend and usage to make the product more versatile and appealing for the customer.
The AI aspect would be great where we would not need to go and look at different transactions or different modules of Datadog, as AI can actually provide the data to us on Datadog UI.
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
 

Setup Cost

Datadog offers flexible pricing with reasonable costs, though complexity and fluctuating bills require careful monitoring and enterprise negotiation.
Sentry offers flexible, cost-effective pricing with easy plan transitions and customizable options for enterprise users.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
 

Valuable Features

Datadog excels with its intuitive interface, real-time monitoring, extensive integrations, customizable dashboards, and seamless system operations.
Sentry provides robust error management, performance monitoring, and seamless integration with platforms, enhancing developer collaboration and application efficiency.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
At this time, I focus on finding and fixing bugs.
Sentry provides real-time error tracking which is invaluable for identifying and resolving issues quickly.
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
203
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (3rd), Log Management (4th), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
Sentry
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Debugging (1st)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 7.4%, down from 10.4% compared to the previous year. The mindshare of Sentry is 5.8%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Datadog7.4%
Sentry5.8%
Other86.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Prakash Pandey - PeerSpot reviewer
Has improved monitoring accuracy and enabled faster issue resolution through detailed alerting and transaction visibility
The best feature that Datadog offers is infrastructure monitoring, where it can look at the CPU utilization, different process utilization, all the processes which are running, and alert us in advance if things are going beyond normal threshold. I think everything about the features of Datadog is amazing. Datadog provides details up to the transactions. We can look at the transaction log too for the application, which is really helpful. Datadog has impacted our organization positively since we were previously using AppDynamics and then we switched to Datadog. It has improved a lot in our alerting and monitoring in the infrastructure space and application space. We can monitor business transactions and take proactive action. It is really great to take actions on the issues before an end user reports it, which is a great advantage for us.
Somayeh Ghanavati Nasab - PeerSpot reviewer
Efficient tool to identify and resolve project errors
I use Sentry to send project errors and find bugs in the project. I work on fixing the bugs, even though some come from external integrations I only work with part of Sentry. I know about the simple usage, not very deep, though. At this time, I focus on finding and fixing bugs. In the future, I…
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
17%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise93
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is your experience regarding pricing and costs for Sentry?
Do you know anything about the pricing aspect, the licensing costs, setup cost of Sentry product?
What needs improvement with Sentry?
What would you like to see improved or enhanced in Sentry in the future? Are there any specific features that you would like to see included in the next releases of Sentry?
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Dropbox, Airbnb, Stripe, Uber
Find out what your peers are saying about Datadog vs. Sentry and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.