We performed a comparison between Datadog and Sentry based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog offers useful features like dashboards, reporting, error reporting, log centralization, ease of use and setup, logs, and analysis, while Sentry excels in accuracy, integration with tools, error management, user-friendliness, and providing a rich context for error logs. Datadog requires improvements in usability, integration, SSL security, customization flexibility, documentation, and local support. Sentry could enhance issue automation, tracking capabilities, integration, pricing, and visual UX for administrators.
Service and Support: Datadog's customer service is highly praised for its availability and promptness, earning positive reviews. Sentry's customer service has limited feedback, but customers appreciate the helpfulness of the community support and documentation.
Ease of Deployment: Users generally find the initial setup for Datadog to be simple and uncomplicated, with some receiving help from service providers or technical support. However, a few users did find it complicated and needed to make further adjustments. Setting up Sentry initially is also easy and straightforward, offering various options. However, smaller companies may take up to three months for onboarding, and configuring a self-hosted server can be more difficult.
Pricing: The cost of setting up Datadog is subjective, with differing opinions among users. Some find it costly, while others find it reasonable. Users recommend trying the free plan before opting for a paid subscription. The pricing structure, particularly for log analytics and traffic-based expenses, can be perplexing. Sentry provides a free plan for initial projects and has affordable pricing for the paid version. Although some users find the license expensive, they believe it is worthwhile.
ROI: Users have reported different levels of ROI when using Datadog, with some highlighting the time saved and improved visibility into potential issues. Sentry has demonstrated favorable financial outcomes and advantages.
Comparison Results: Datadog is the preferred choice in comparison to Sentry. Users find Datadog easy to use and set up, appreciating its dashboards, reporting capabilities, error reporting, and log centralization. It is also praised for its user-friendliness for development teams and wide range of integrations. Datadog offers flexibility, observability, and additional features like AI and ML capabilities.
"They have a very good foundation in capturing metrics, logs, and traces. It's a very nice tool for that and it allows you to apply these monitoring tools in almost any technology."
"Dashboards and their versatility are among the most valuable features."
"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"We have found that we're able to get in and out of troubleshooting issues much more rapidly, which in turn, of course, enables us to spend more time on our products."
"We have way more observability than what we had before - on the application and the overall system."
"It has a high-level insight into the infrastructure model of the application and provides important detailed data on the host and metrics, which is the main concern of our customers."
"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"The monitoring functionality, in general, and tagging infrastructure are great."
"Its initial setup process is relatively straightforward."
"The product performs well."
"The stability is very good for Sentry and in general works well."
"Great for capturing application performance metrics and error logs."
"It's a great visibility tool for the developer team."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"Sentry breaks everything down in real time."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Datadog could always lower the price!"
"Deploying the agents is still very manual."
"Datadog isn't as mature as some of the established players like Dynatrace or Splunk. It's a new product, so they are constantly releasing new features, and I don't have much to complain about."
"It seems that admin cost control granularity is an afterthought."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"There is occasional UI slowness and bugs."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"Alerting timing should be improved to be more fine-tuned and exact."
"Lacks user metric tracking and the ability to create more dashboards."
"The price could be lowered."
"The settings for an administrator are complex."
"It would be nice if the product provided a map showing the users’ geographic location."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"I would like to have alert policies and alert conditions enhanced in the next release."
"The log centralization and analysis could be improved in Sentry."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. Datadog is rated 8.6, while Sentry is rated 8.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Wazuh, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, New Relic and Prometheus. See our Datadog vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.