BMC TrueSight Operations Management and Sentry are two competing products in the IT operations management market. BMC TrueSight Operations Management is noted for its comprehensive features, while Sentry stands out for its ease of deployment and lower setup costs.
What features are offered by BMC TrueSight Operations Management in comparison to Sentry?BMC TrueSight Operations Management offers advanced analytics, detailed monitoring capabilities, and automation features. These features make it a robust tool for complex IT environments. Sentry provides real-time error tracking, quick issue identification, and resolution capabilities. Both products offer valuable features, but BMC TrueSight is often preferred by users managing large-scale, intricate IT operations.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to Sentry?Users of BMC TrueSight Operations Management often mention the need for a more intuitive interface, enhanced integration with other tools, and a smoother user experience. Sentry users suggest improvements in the depth of monitoring, more robust alerting systems, and enhanced reporting capabilities.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to Sentry?Sentry is frequently praised for its straightforward deployment process and responsive customer service. BMC TrueSight Operations Management, while offering comprehensive support, is seen as more complex to deploy, which can be a barrier for some users. Thus, Sentry has the edge in terms of ease of deployment and user support.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to Sentry?BMC TrueSight Operations Management tends to have higher setup costs and requires a significant investment, but users report a good return on investment due to its extensive features. Sentry has lower setup costs and is seen as providing good value for the price, especially for smaller to mid-sized enterprises. While BMC TrueSight offers a strong ROI for larger operations, Sentry is viewed as more cost-effective.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Sentry is a tool for monitoring web and application performance, tracking errors, processing request times, and managing user data access.
Developers integrate Sentry with web and application environments to capture front-end and back-end errors, utilize error logs, trace requests, and observe metrics without real-time production access. Sentry's use extends to monitoring internal applications, leveraging CyberArk PAM integration, deploying notifications, and detecting silent failures. Users benefit from detailed error and performance reports, contextual cause-stack information, and real-time breakdowns. There is room for improvement, as users desire refined integration and administrative settings, enhanced alert policies, and more customization in event metrics.
What are Sentry's most important features?Sentry is implemented across industries ranging from tech startups to large enterprises. These organizations use Sentry to enhance application reliability, track performance, and secure user data within protected environments. Integration with CyberArk PAM ensures secure deployment. Organizations find Sentry useful for monitoring internal applications, efficiently processing request times, and tracing changes in production without direct access.
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