What is our primary use case?
We use the solution in situations where clients need broad security. We use it as a firewall, HA, and as a VPN.
How has it helped my organization?
The solution integrates well with the Sophos Firewall. We have the advantage of better security and blocking capabilities. It can be locked with a firewall even if there's no antivirus. If something is not running, it can still block and quarantine content.
What is most valuable?
There are a lot of great features.
There is very effective protection.
We can integrate it with other apps. We integrate it ourselves. The integration process is very easy.
The antivirus and endpoint security are good. It enhances protection.
It is not a heavy product. It's very light on the endpoints.
The solution is stable.
Technical support is good.
The setup is easy.
It offers good pricing.
What needs improvement?
There could be enhancements made to the DLP. It should have similar features that CrowdStrike or SentinelOne. They can protect the endpoint more effectively. Both of these solutions are better than Sophos; however, in our region, the pricing of Sophos is better.
For how long have I used the solution?
I've used the solution for five years.
What do I think about the stability of the solution?
The stability is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability eight out of ten.
What do I think about the scalability of the solution?
I don't have many large customers and therefore did not really test the scalability. That said, Sophos has the ability to place the solution in remote sites to provide more security to distant endpoints.
We do not implement the solution with big customers.
We have 13 customers using the solution.
How are customer service and support?
Sophos' support is good. We haven't had issues when dealing with them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I'm also familiar with CrowdStrike and SentinelOne, which are more expensive even though they have more useful features.
We had used SonicWall as well. However, the pricing was not ideal, and the support was not good. The appliance of SonicWall does not have too much processing power either. It did not meet our needs. Sophos has a smaller footprint. We can use a smaller Sophos appliance compared to SonicWall. This made it cheaper while offering more processing power.
How was the initial setup?
The deployment in a company of my size takes less than one day.
The management console is in the cloud, which makes it very easy to access.
There were approximately seven people involved in the deployment. They found it to be very simple and straightforward.
What about the implementation team?
My team handled the initial implementation. We did the setup in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty decent. It's a good price. I'd rate the solution eight out of ten.
We do not sell this solution at a regular frequency, and therefore I can't speak to the exact pricing.
Which other solutions did I evaluate?
We only really have three options in our region based on price constraints. We've tried SentinelOne or Palo Alto. However, the pricing makes it very difficult. Companies can't invest too much in devices such as these.
What other advice do I have?
We sell Sophos, among other solutions.
Sophos is a good solution. We have had very few issues. It's stable and offers good cost-benefit.
The firewall is very secure, and we like that the console is on the cloud. There are a lot of really good points when looking at Sophos.
I'd rate the solution nine out of ten.
*Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
