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Sophos EPP Suite vs Symantec Endpoint Security comparison

Sophos and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. Sophos is ranked #27 with an average rating of 8.3, while Broadcom is ranked #12 with an average rating of 7.7. Sophos holds a 0.6% mindshare in EPP, compared to Broadcom’s 4.1% mindshare. Additionally, 89% of Sophos users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.
Sophos EPP Suite
Read 58 Sophos EPP Suite reviews
  • 1,288 Views
  • 1,160 Comparison Views
89% willing to recommend
Symantec Endpoint Security
Read 142 Symantec Endpoint Security reviews
  • 12,215 Views
  • 10,516 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Sophos EPP Suite are popular endpoint protection solutions. Symantec has the upper hand in support and pricing, while Sophos stands out due to its comprehensive features.

Features: Symantec is known for its malware detection, response capabilities, and overall pricing. Sophos is recognized for its advanced threat protection, ease of integration with other security tools, and comprehensive feature set.

Room for Improvement: Symantec could enhance its system resource usage, improve reporting features, and refine its initial configuration. Sophos users suggest enhancing application control, providing more frequent updates, and refining system performance.

Ease of Deployment and Customer Service: Symantec deployment is straightforward but with occasional initial configuration difficulties. Symantec's customer service is highly rated. Sophos deployment is simple with excellent documentation, but customer feedback is mixed.

Pricing and ROI: Symantec is considered affordable with a good ROI. Sophos is more expensive yet users feel its comprehensive protection justifies the cost, offering substantial ROI.

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To learn more, read our detailed Sophos EPP Suite vs. Symantec Endpoint Security Report (Updated: January 2025).
Buyer's Guide
Sophos EPP Suite vs. Symantec Endpoint Security
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Sophos EPP Suite enhances productivity and security, offering ROI within 12-16 months through integration, encryption, and effective response times.
Sentiment score
7.3
Symantec Endpoint Security provides cost-effective protection, reducing downtime and boosting reputation with high detection rates and automated processes.
 

Customer Service

Sentiment score
7.6
Sophos EPP Suite support is mixed; some praise responsiveness and expertise, others cite delays and lack of communication.
Sentiment score
7.9
Symantec Endpoint Security's customer service is praised but has varied feedback, citing slower response since Broadcom's takeover.
The Sophos people here in South Africa are very helpful.
For more quotes and insights, download the Sophos EPP Suite report
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
For more quotes and insights, download the Symantec Endpoint Security report
 

Scalability Issues

Sentiment score
8.5
Sophos EPP Suite offers excellent scalability with seamless expansion, especially for cloud deployments, but integrates mainly with Sophos products.
Sentiment score
7.9
Symantec Endpoint Security is highly scalable and adaptable for diverse industries, though smaller deployments may face complexity.
 

Stability Issues

Sentiment score
8.5
Sophos EPP Suite is rated highly for stability, with minor issues like resource consumption and occasional system lags.
Sentiment score
8.7
Symantec Endpoint Security is generally stable and reliable, despite occasional update issues and concerns post-Broadcom acquisition.
 

Room For Improvement

Sophos EPP Suite needs improvements in migration ease, resource usage, support efficiency, console usability, performance, and integration.
Symantec Endpoint Security needs better detection, lower resource use, simpler management, improved support, and competitive pricing for broader adoption.
The enterprise integration is very poor, requiring a lot of manual work.
For more quotes and insights, download the Sophos EPP Suite report
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
For more quotes and insights, download the Symantec Endpoint Security report
JS
SM
MohammadAlshatreet - PeerSpot reviewer
 

Setup Cost

Sophos EPP Suite offers competitive pricing with three-year discounts, often cheaper than others, especially with annual payment options.
Symantec Endpoint Security is priced reasonably but higher, with value appreciated; discounts and licensing structures affect overall costs.
No quotes available
For more quotes and insights, download the Sophos EPP Suite report
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
For more quotes and insights, download the Symantec Endpoint Security report
 

Valuable Features

Sophos EPP Suite offers strong virus protection, seamless integration, centralized management, ransomware rollback, and advanced threat detection with AI.
Symantec Endpoint Security provides comprehensive threat protection and easy management, supporting multiple platforms with real-time updates and scalability.
With the reseller management, I can manage multiple clients without having to log in to each client.
For more quotes and insights, download the Sophos EPP Suite report
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
For more quotes and insights, download the Symantec Endpoint Security report
JS
SM
MohammadAlshatreet - PeerSpot reviewer
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
58
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 0.6%, up from 0.5% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.1%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Kiarash Heydari - PeerSpot reviewer
Integrates well, useful client auditing, and beneficial reporting
If you use an appliance, it can be challenging to scale. However, we can use solutions, such as Software-Defined Networking (SDN) for cloud-based services or private cloud-based services with Kubernetes and Calico. Additionally, we can use a firewall for managing traffic on the internet or LAN and internal networks. We can integrate Sophos EPP Suite with enterprise solutions, such as Cisco ACI for managing role policies, among other things. We have around 400 to 500 users who are clients for our service on our internal network. Additionally, in our IDC we have thousands of clients who receive services from us.
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Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
10%
Educational Organization
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
See all answers
What is your experience regarding pricing and costs for Sophos EPP Suite?
For the Indian market, we feel it is slightly expensive.
See all answers
What needs improvement with Sophos EPP Suite?
Pricing is a consideration for us; for the Indian market, it is slightly expensive.
See all answers
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
 

Comparisons

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Compared 3% of the time
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Compared 20% of the time
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Compared 18% of the time
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Compared 8% of the time
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Compared 6% of the time
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Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security
Compared 5% of the time
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Product Reports

Buyer's Guide
Sophos EPP Suite
December 2024
Sophos EPP Suite reportDownload Sophos EPP Suite product report
Buyer's Guide
Symantec Endpoint Security
December 2024
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
 

Also Known As

EPP Suite
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Learn More

Sophos
Broadcom
 

Overview

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

 

Sample Customers

EK Services
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Buyer's Guide
Sophos EPP Suite vs. Symantec Endpoint Security
January 2025
Free Report: Sophos EPP Suite vs. Symantec Endpoint Security
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