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Sophos EPP Suite pros and cons

Vendor: Sophos
4.1 out of 5
1,128 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Sophos EPP Suite is easy to deploy and manage, requiring minimal maintenance as updates are automatic.
It offers robust threat protection capabilities, including anti-malware, web filtering, and ransomware protection, enhancing security across various environments.
Sophos EPP Suite includes efficient real-time threat prevention and detection through features such as Intercept X, enhancing endpoint security.
Central management feature enables oversight of the entire security environment, simplifying administration tasks and improving response times.
It is known for its stability and scalability, ensuring reliable security infrastructure for businesses of different sizes.

CONS

Sophos EPP Suite faces issues with antivirus backlogs and notification configuration.
Deployment and central management, including logging and support services, need significant improvement.
The resource usage of Sophos EPP Suite is intensive on CPU and RAM, affecting older systems.
Compatibility issues arise with macOS and Linux, creating operational challenges.
Current pricing is considered high for some markets, influencing purchasing decisions.
 

Sophos EPP Suite Pros review quotes

reviewer1081449 - PeerSpot reviewer
Jun 6, 2023
The setup is very easy, which takes around twenty minutes to set up the cloud setup and the licensing portal.
MohammedMateen - PeerSpot reviewer
Jan 12, 2020
Sophos EPP Suite has the capability to stop infections from spreading around the internal network even after the problems have infiltrated it.
GT
Sep 8, 2022
What I like best about Sophos EPP Suite is that it's a good product. What's nice about it is that after I installed it on my computer, the tool detects and eliminates most of the problems, malware, and vulnerabilities. It works very well and is very efficient because it doesn't use up many resources from my computer. For me, Sophos EPP Suite is the best security and antivirus solution. In terms of its endpoint capabilities, I'm unable to comment on other Sophos security devices, but it seems Sophos EPP Suite has a next-generation firewall feature, though I didn't use it, and it may not be comparable to other next-generation firewalls. My current firewall is a next-generation firewall from Fortinet, and it's the best firewall for me in terms of cost and security, but for endpoint protection, I use Sophos EPP Suite, and it has the best security for my device. The tool is also good for organizations. It's the best tool.
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.
Kiarash Heydari - PeerSpot reviewer
Jan 26, 2023
The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface.
reviewer1265688 - PeerSpot reviewer
Jul 22, 2020
The solution's most valuable aspect, for us, is the DLP portion of the product.
JB
Sep 14, 2022
The web control and the application control are two good features.
reviewer2166660 - PeerSpot reviewer
Apr 26, 2023
It's very light on the endpoints.
Gerard Wolters - PeerSpot reviewer
Sep 2, 2019
So easy to deploy and use that you really don't even need their technical support.
it_user1260153 - PeerSpot reviewer
Jan 16, 2020
In terms of the Firewall, the EAP assist, the simple interface and the reporting features are quite good for clients. It's very easy to understand and to navigate the Dashboard.
ZE
Jan 17, 2022
It's easy to deploy.
 

Sophos EPP Suite Cons review quotes

reviewer1081449 - PeerSpot reviewer
Jun 6, 2023
The update part is a bit tricky in the solution...The support is not that good.
MohammedMateen - PeerSpot reviewer
Jan 12, 2020
Sophos does not currently inform users of potential compatability issues with Windows updates.
GT
Sep 8, 2022
One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer.
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.
Kiarash Heydari - PeerSpot reviewer
Jan 26, 2023
The solution could be improved in terms of the performance of the appliances. Sometimes the appliances in the market can be quite large. Additionally, in comparison to other appliances, such as FortiGate, Cisco Firepower, or ASA, it could be improved in terms of package processing or traffic handling.
reviewer1265688 - PeerSpot reviewer
Jul 22, 2020
The solution has a strange technical support process where you need to move through all of these tiers before you can get to someone who can help you. They should streamline the process and make it easier to speak to the correct level of support from the outset.
JB
Sep 14, 2022
From our enrollment perspective, I would say maybe it could be a little lighter in terms of agent usage so that there is less computer utilization.
reviewer2166660 - PeerSpot reviewer
Apr 26, 2023
There could be enhancements made to the DLP.
Gerard Wolters - PeerSpot reviewer
Sep 2, 2019
Configuring notifications is lagging a bit behind the curve as the product should be able to direct exactly where any notification type is sent.
it_user1260153 - PeerSpot reviewer
Jan 16, 2020
The support could be improved. The response times are slow.
ZE
Jan 17, 2022
It would be ideal if the price could be lowered a little bit.