Sophos EPP Suite Reviews

Name: Sophos EPP Suite
Brand: Sophos
Rating: 4 (57 reviews)

4.1 out of 5

57 reviews
89% willing to recommend

1,128 followers

What is Sophos EPP Suite?

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Get the Sophos EPP Suite Buyer's Guide and find out what your peers are saying about Sophos EPP Suite, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!

Sophos EPP Suite is the #26 ranked solution in endpoint security software. PeerSpot users give Sophos EPP Suite an average rating of 8.2 out of 10. Based on the analysis of the 57 most recent Sophos EPP Suite reviews, the overall sentiment is positive, with a sentiment score of 7.1. (Among the lowest in the category). Sophos EPP Suite is most commonly compared to CrowdStrike Falcon: Sophos EPP Suite vs CrowdStrike Falcon. Sophos EPP Suite is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Helped 814,763 peers since 2012

Featured reviews

Sherwin De Claro

Sr. Manager - Infosec at PAGCOR

The primary use case of this solution is to protect our endpoints, computers, laptops, and mobile devices The solution has increased user productivity by not having encountered any downtime. The most valuable feature is endpoint detection and response. Maintaining the solution is not difficult…

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Nisar Ahmed Bellary

Senior Executive Talent Acquisition at Accion Labs

I use Sophos EPP Suite for Sophos Connect Version 2.2.90 The most valuable feature of the solution is that it works fine. The product is not secured and doesn't offer a fast connection. From an improvement perspective, the product should be made more secure and should be able to provide a faster…

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Gerard Wolters

ICT manager at Oosterhof Holman

It is a cloud solution. Sophos has its own cloud environment. We log in to the Sophos environment and manage configurations and log-ins. I don't know where it is hosted. It has an agent on the endpoints. We need to install the agents. It is done remotely from Sophos or by Microsoft Intune. We have a connection to Intune. It took us a few minutes to deploy the agents. There’s not much work for us when we roll out new devices. We do a bit of maintenance. Maintenance is done automatically by Sophos. We only have to ensure that the adjustments are right on the dashboard within the Sophos environment.

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Sophos EPP Suite mindshare

As of November 2024, the mindshare of Sophos EPP Suite in the Endpoint Protection Platform (EPP) category stands at 0.5%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Oct 16, 2024

Valuable Features

Sophos EPP Suite offers robust antivirus features, centralized management, synchronized security, ease of deployment, and advanced ransomware protection. Users appreciate its simple interface, strong detection capabilities, effective zero-day threat protection, AI and EDR features, parental controls, and intuitive dashboard. Integration with other Sophos components enhances protection, and its lightweight design ensures seamless operation. Endpoint detection and response, web filtering, and scalability are highly valued by organizations seeking comprehensive security and control.

"The central management console is valuable, as it consolidates everything into one place, allowing users to access logs and events without visiting multiple websites or consoles."
"The AI and EDR features are the most effective for threat detection and security."
"It's a pretty good product. It's on level with other products in the market."

Room for Improvement

Sophos EPP Suite faces challenges with resource usage, pricing, and support response times. Users want improvements in integration, migration processes, and antivirus detection with fewer false positives. They request easier management dashboards, better notification configurations, enhanced device control, and updated malware engines. Additional concerns include deployment complexity, compatibility issues, and the need for more logging features. Enhancements in encryption capabilities and stability alongside improved VPN and port forwarding processes are also desired by users.

"Pricing is a consideration for us; for the Indian market, it is slightly expensive."
"The resource usage of the agent should be less intensive on the CPU and RAM."
"I would like to see more integration with different platforms."

ROI

Sophos EPP Suite delivers a strong ROI within 12-16 months due to its comprehensive protection and enhanced user productivity. Organizations benefit from its integration capabilities and performance, which ensures effective data protection against threats. The financial value derives from user productivity improvements rather than direct cost savings. Customer satisfaction and effective response times, especially with a security operation center, contribute to its ROI, making it a favorable choice for companies seeking robust security measures.

Pricing

Sophos EPP Suite pricing is often described as reasonable and cost-effective. Many organizations benefit from three-year licenses due to the "three for two" offer, resulting in significant discounts. Sophos is generally cheaper than similar solutions like Trend Micro, Fortinet, and Panda Antivirus. Some users mention that additional features like EEPROM Protection increase costs. The pricing may vary depending on features, and annual subscriptions often yield better value. Overall, it is viewed as affordable for enterprise needs.

"From my perspective, it is not the most expensive, it is aligned with the market."
"Pricing and licensing are good and affordable."
"Sophos EPP Suite is a competitive and affordable solution."

Popular Use Cases

Sophos EPP Suite is primarily used for antivirus protection, endpoint security, and web filtering. It offers encryption, firewall capabilities, VPN threat management, and protects against malware, ransomware, and zero-day attacks. Users employ it for asset management, device control, application monitoring, mobile management, and Data Loss Prevention (DLP). It's utilized across businesses and universities for securing IT assets, blocking intrusions, and managing network traffic to ensure comprehensive endpoint security.

Service and Support

Sophos EPP Suite customer service and support are seen as responsive, professional, and quick in resolving issues. Some users find their assistance lacking, citing delays and communication challenges. While many appreciate their improved support over the years, others suggest a need for better understanding and quicker responses. The support team's knowledge varies, with some praising their intelligence and helpfulness, while others rely on external resources due to limited expertise. Service accessibility varies across regions.

Deployment

Sophos EPP Suite's initial setup is typically straightforward, requiring minimal time and effort. Most users find the installation straightforward, with many completing deployment within minutes to a few days, depending on the scale and environment. While smaller deployments are quick, larger enterprises suggest some planning and potential expertise. Familiarity with the tool can expedite the process, and online training is recommended for complex environments to address any compatibility issues.

Scalability

Sophos EPP Suite demonstrates high scalability, accommodating small to large user bases with ease. Many users find it flexible and easy to manage, facilitated by its cloud deployment. Some note limitations, particularly with integration of third-party solutions. Several users cite the importance of appropriate licensing to support scaling needs. The platform is praised for its adaptability across varied business sizes, with multiple ratings reflecting positive assessments on its scalability performance.

Stability

Users find Sophos EPP Suite generally stable, experiencing rare downtime or crashes. Stability ratings range mostly from 7 to 10 out of 10, indicating strong reliability. Some encounter issues related to operating system compatibility or resource usage, with minor reports of occasional glitches and lag. Most claim satisfaction with stability, although a few mention desire for alternative options due to stability concerns. Sophos EPP Suite is considered stable but resource-intensive by some users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sophos EPP Suite Buyer's Guide for additional reliable information.