Sophos EPP Suite Reviews

Name: Sophos EPP Suite
Brand: Sophos
Rating: 4 (55 reviews)

4.0 out of 5

55 reviews
88% willing to recommend

1,127 followers

What is Sophos EPP Suite?

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Get the Sophos EPP Suite Buyer's Guide and find out what your peers are saying about Sophos EPP Suite, Microsoft Defender for Endpoint, CrowdStrike Falcon and more!

Sophos EPP Suite is the #29 ranked solution in endpoint security software. PeerSpot users give Sophos EPP Suite an average rating of 8.0 out of 10. Sophos EPP Suite is most commonly compared to Microsoft Defender for Endpoint: Sophos EPP Suite vs Microsoft Defender for Endpoint. Sophos EPP Suite is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Helped 801,634 peers since 2012

Featured reviews

Sherwin De Claro

Sr. Manager - Infosec at PAGCOR

The primary use case of this solution is to protect our endpoints, computers, laptops, and mobile devices The solution has increased user productivity by not having encountered any downtime. The most valuable feature is endpoint detection and response. Maintaining the solution is not difficult…

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Nisar Ahmed Bellary

Senior Executive Talent Acquisition at Accion Labs

I use Sophos EPP Suite for Sophos Connect Version 2.2.90 The most valuable feature of the solution is that it works fine. The product is not secured and doesn't offer a fast connection. From an improvement perspective, the product should be made more secure and should be able to provide a faster…

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Gerard Wolters

ICT manager at Oosterhof Holman

It is a cloud solution. Sophos has its own cloud environment. We log in to the Sophos environment and manage configurations and log-ins. I don't know where it is hosted. It has an agent on the endpoints. We need to install the agents. It is done remotely from Sophos or by Microsoft Intune. We have a connection to Intune. It took us a few minutes to deploy the agents. There’s not much work for us when we roll out new devices. We do a bit of maintenance. Maintenance is done automatically by Sophos. We only have to ensure that the adjustments are right on the dashboard within the Sophos environment.

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Sophos EPP Suite mindshare

As of September 2024, the mindshare of Sophos EPP Suite in the Endpoint Protection Platform (EPP) category stands at 0.5%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Sep 9, 2024

Valuable Features

Sophos Intercept X, endpoint feature, and central management stand out. The suite offers synchronized security, silent virus scanning, disk scanning, and behavior checking to stop infections from spreading. Other valuable aspects include synchronized threat protection, machine learning, ransomware protection, live response, anti-malware, web filtering, DLP, AI capabilities, ease of use, cloud management, strong firewall integration, lightweight design, effective server protection, and a user-friendly dashboard. Sophos EPP Suite excels in stability, scalability, and detailed reporting.

"It's a pretty good product. It's on level with other products in the market."
"It is one of the good solutions that provides a single well-rounded protection for endpoints and internet security."
"Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced."

Room for Improvement

Sophos EPP Suite needs improvement in deployment and management, logging features, support response times, and granularity of controls. It lacks anti-spam, clear user reports, and optimized resource use. The suite struggles with false positives, VPN configurations, and integration with third-party tools. It also has issues with compatibility, performance, and user-friendliness, leading to concerns about overall stability. Enhanced features like file encryption and delegated admin privileges are also desired for a better user experience.

"I would like to see more integration with different platforms."
"The only drawback is that it requires a little more system configuration."
"With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed."

ROI

Users noted that Sophos EPP Suite significantly improved security and reduced potential threats. It provided efficient performance, better detection rates, and a user-friendly experience. Organizations experienced reduced downtime and lower cleanup costs, leading to increased productivity. A strong return on investment was mentioned due to its automation capabilities and time-saving features. Users were also impressed by its comprehensive protection and ease of deployment.

Pricing

The pricing for Sophos EPP Suite is generally considered reasonable and cost-effective. The licensing costs are yearly and vary depending on the features required. Some users mention that there are no additional costs associated with the product and others mention that technical support is included in the license.

"From my perspective, it is not the most expensive, it is aligned with the market."
"Pricing and licensing are good and affordable."
"Sophos EPP Suite is a competitive and affordable solution."

Popular Use Cases

Sophos EPP Suite is used for endpoint protection, antivirus, and web filtering. Companies deploy it on-premise and cloud to protect endpoints, laptops, and servers from malware, ransomware, and threats. Many also use it for device management, DLP, EDR, application control, mobile security, and as an asset management tool. Solution providers and universities use it to secure their IT environments and offer protection to their clients against cyber threats.

Service and Support

Sophos EPP Suite has mixed feedback on support. Many users find it responsive, timely, and professional, but there are complaints about unresolved incidents and slow response times. Some users rely on self-administration or local vendors due to difficulties reaching support. Improvements in communication and expertise are needed. While some users find support knowledgeable and helpful, others report unresponsiveness and lack of technical proficiency. Overall experience varies significantly.

Deployment

Sophos EPP Suite's initial setup can be simple and straightforward, though complexity varies by environment. Residential users find it easy, while corporate users benefit from training. Some experienced difficulties needing vendor assistance. Deployment times range from minutes to weeks, depending on scale and expertise. Maintenance typically requires minimal personnel. Challenges may arise with compatibility on older systems and specific network configurations, but cloud management and automated features simplify the process. Proper training and planning optimize setup and deployment efficiency.

Scalability

Sophos EPP Suite is noted for its scalability with users ranging from small offices to large firms. Many find it easy to expand, especially with cloud deployment, although some mention limited API integration. Scalability receives positive feedback with varying usage from a few users to several thousand. Sophos EPP Suite’s ability to support diverse user scenarios indicates it can adapt to growing demands and different business sizes.

Stability

Sophos EPP Suite is generally stable. Some users experience occasional stability issues, often attributed to operating system updates or high resource use. The majority find it reliable without major bugs, crashes, or freezes. Ratings vary, with many scoring stability between eight to ten out of ten. Some users report long-term stability, while a few express dissatisfaction, seeking alternative options. The suite's cloud deployment is noted for automatic updates, though some report slight lags during login and policy application.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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