Sophos EPP Suite provides excellent virus definitions, strong central management, and seamless integration with other Sophos components. Its ease of use, lightweight design, and powerful threat detection, including ransomware mitigation, stand out. Users appreciate the synchronized security features, effective remote protection, and efficient AI and EDR capabilities for threat recognition. The suite’s simple deployment, scalability, and attractive pricing further enhance its appeal for organizations seeking comprehensive endpoint protection.
- "The Sophos people here in South Africa are very helpful."
- "With the reseller management, I can manage multiple clients without having to log in to each client."
- "The central management console is valuable, as it consolidates everything into one place, allowing users to access logs and events without visiting multiple websites or consoles."
Sophos EPP Suite users highlight several improvement areas, including its complex migration process, costly pricing, and challenges in detecting third-party antivirus. Sophos demands significant system resources and gives excessive notifications. Its setup and deployment processes are cumbersome and require better user-friendliness. Users request enhanced logging features, improved technical support, and clearer antivirus update feedback. Better integration with third-party tools and increased compatibility with macOS and Linux are also desired alongside pricing adjustments.
- "The automation side of the setup is a pain. I have to run the installers manually."
- "The automation side of the setup is a pain."
- "Pricing is a consideration for us; for the Indian market, it is slightly expensive."
