Symantec Proxy Reviews

Name: Symantec Proxy
Brand: Broadcom
Rating: 3.7 (20 reviews)

3.7 out of 5

20 reviews
78% willing to recommend

What is Symantec Proxy?

Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.

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Symantec Proxy is the #12 ranked solution in top Web Security Gateways. PeerSpot users give Symantec Proxy an average rating of 7.4 out of 10. Based on the analysis of the 20 most recent Symantec Proxy reviews, the overall sentiment is positive, with a sentiment score of 6.0. (Among the lowest in the category). Symantec Proxy is most commonly compared to Cisco Umbrella: Symantec Proxy vs Cisco Umbrella. Symantec Proxy is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 19% of all views.

Helped 816,660 peers since 2012

Featured reviews

Ganesh Khutwad

Software Engineer at Rich Products

The solution's databases are long, and their support is very fast. At times, certain areas are lacking in the policy manager. It would be great if we could directly control those URLs in the policy manager through the US. At the time of policy tracing, it is necessary to determine where the policies created by Blue Coat for the solution are being dropped. We should be able to get the exact results for this. Also, it would be great to have an online tool that could provide us with confidence during encryption and decryption processes without needing different tools. This tool could help us identify which problems to manipulate and where to allow manipulation. Such additions will be great for us.

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YefetDamari

Senior Architect at Migdal Insurance

I work as an architect, and we use it in our company. We use Symantec Proxy for our company, for web surfing and utilizing its native proxy capabilities Symantec Proxy have been most effective for threat detection and prevention. Symantec is a very robust solution. Also, it has many capabilities…

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Mel Stevenson

Security Consultant at DXC Technology

The initial setup is quite straightforward. I rate the ease of setup a nine out of ten. It took us a week to get the policy in place. It's a complicated policy that needs to be created from scratch. To deploy the solution, we do console setup, configure the interfaces and DNS routes, authenticate the domain, download the content solution databases, connect to Symantec Reporter, and configure the policy.

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Symantec Proxy mindshare

As of November 2024, the mindshare of Symantec Proxy in the Secure Web Gateways (SWG) category stands at 4.2%, down from 8.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Symantec Proxy is praised for its support and autoscaling capabilities, as well as its Symantec database which upgrades URL restriction and provides malware database integration. Users also appreciate its confidence in URL classification and manipulation, simple configuration, lack of limitations, and straightforward agent deployment. The Symantec antivirus suite and URL filtering database are highly valued, along with its stable and reliable scalability and granular control options. Overall, Symantec is considered a leader in the Proxy market and highly regarded for its features.

"The proxy is valuable due to its reputation and categorization features for sites, which assist in blocking malicious sites."
"This is a stable and robust solution with many features."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."

Room for Improvement

Symantec Proxy could benefit from improvements in traffic filtering and the addition of a reporting feature or dashboard integration with SIM. The policy manager could also use improvements, such as direct URL control and an online tool to aid in encryption and decryption processes. Marketing and licensing renewal also require attention. User authentication and easier deployment methodologies are also needed. The solution could benefit from better documentation, and support response time and case resolution could be improved. There is also concern about the product's high cost and the single point of failure with the ISG device.

"There are some challenges with reporting and accessing specific logs, particularly older logs or user activity over time."
"I would like to see more improvements in the cloud."
"The platform's pricing needs improvement."

Pricing

The licensing process needs improvement as it has different expiry and renewal dates. The cost of the solution is based on a three-year upfront contract and is rated six out of ten. Some users have found the cost to be too high for the features provided, while others have stated that there are no licensing fees required. It should be noted that licensing is handled by a separate department.

"The product is highly priced. There are no additional costs apart from the standard licenses."
"The tool is pretty expensive."
"The solution is very expensive."

Popular Use Cases

Symantec Proxy is used for a variety of purposes, including integration with Active Directory for privilege-based access control and managing bandwidth, preventing unauthorized access to confidential information, blocking unwanted and malicious websites, and providing URL filtering and antivirus scanning. It is deployed on both cloud and on-premise solutions and is used for outbound traffic filtering. Some users have experienced issues with authentication and cumbersome solutions, leading them to switch to other options. Overall, Symantec Proxy is used to secure users and restrict them within company policies.

Service and Support

The technical support for Symantec Proxy is a mixed bag. Some reviewers reported slow response times and difficulty finding solutions to their issues. Other also mentioned that the engineers were not well qualified or trained, and that support could be more efficient in resolving cases. Overall, while some reviewers had positive experiences, there were enough negative reviews to suggest that the quality of support may be inconsistent.

Deployment

Setting up Symantec Proxy can vary in difficulty depending on the user's experience and the cloud services being used. Some find it uncomplicated and user-friendly, while others find it complex and time-consuming. Paying a fee and following certain policies and guidelines is required. The initial setup of Symantec Proxy can be challenging, but with proper planning and support, it can be manageable.

Scalability

Symantec Proxy is a scalable solution that can accommodate a varying number of users. It has been successfully used by organizations with 100, 500, and even 10,000 users. Some users have experienced limitations and areas of improvement, but overall it is a good product line. Adjustments to bandwidth and scalability may be necessary as traffic is shifted from on-site to the office.

Stability

Overall, the reviews suggest that the stability of Symantec Proxy solution is generally good, reliable, and without bugs or glitches. However, there were some reports of latency issues and hardware failures that could be improved.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Symantec Proxy Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

15%

Manufacturing Company

13%

Government

Retailer

Educational Organization

Energy/Utilities Company

Healthcare Company

Insurance Company

Transportation Company

University

Non Profit

Real Estate/Law Firm

Comms Service Provider

Construction Company

Legal Firm

Outsourcing Company

Wholesaler/Distributor

Aerospace/Defense Firm

Hospitality Company

Pharma/Biotech Company

Logistics Company

Media Company

Consumer Goods Company

Recruiting/Hr Firm

Marketing Services Firm

Translation And Localization Position

Compare Symantec Proxy with alternative products

Learn more about Symantec Proxy

Symantec Proxy Benefits:

Easy to use
Comprehensive security features
Ability to block malicious websites and applications
Efficient management of network traffic
Scalable and compatible with various operating systems and devices
Highly rated customer support and technical assistance

Symantec Proxy Features:

Web Filtering: Symantec Proxy offers web filtering capabilities to control and manage web access based on predefined categories or custom policies.
Malware Protection: The solution incorporates malware detection and prevention mechanisms to identify and block web-based threats, such as malware, viruses, and phishing attacks.
URL Filtering: Symantec Proxy uses URL filtering to categorize and assess the reputation of web domains and URLs in real-time.
SSL/TLS Inspection: The proxy solution supports SSL/TLS decryption and inspection to examine encrypted web traffic for potential threats or policy violations.
Data Loss Prevention (DLP): Symantec Proxy may include data loss prevention capabilities to prevent the unauthorized exfiltration of sensitive data through web channels.
User Authentication and Access Control: The solution supports user authentication and access control mechanisms to enforce user-based policies and provide secure internet access.
Reporting and Analytics: Symantec Proxy provides reporting and analytics capabilities to monitor web usage, user activities, security events, and compliance violations.

Reviews from Real Users

Below are some reviews and helpful feedback written by Symantec Proxy users.

PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."

PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."

Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."

Symantec Proxy was previously known as Blue Coat Encrypted Traffic Management, ProxySG Appliance .