Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.
Symantec Proxy is praised for its support and autoscaling capabilities, as well as its Symantec database which upgrades URL restriction and provides malware database integration. Users also appreciate its confidence in URL classification and manipulation, simple configuration, lack of limitations, and straightforward agent deployment. The Symantec antivirus suite and URL filtering database are highly valued, along with its stable and reliable scalability and granular control options. Overall, Symantec is considered a leader in the Proxy market and highly regarded for its features.
Symantec Proxy could benefit from improvements in traffic filtering and the addition of a reporting feature or dashboard integration with SIM. The policy manager could also use improvements, such as direct URL control and an online tool to aid in encryption and decryption processes. Marketing and licensing renewal also require attention. User authentication and easier deployment methodologies are also needed. The solution could benefit from better documentation, and support response time and case resolution could be improved. There is also concern about the product's high cost and the single point of failure with the ISG device.
The licensing process needs improvement as it has different expiry and renewal dates. The cost of the solution is based on a three-year upfront contract and is rated six out of ten. Some users have found the cost to be too high for the features provided, while others have stated that there are no licensing fees required. It should be noted that licensing is handled by a separate department.
Symantec Proxy is used for a variety of purposes, including integration with Active Directory for privilege-based access control and managing bandwidth, preventing unauthorized access to confidential information, blocking unwanted and malicious websites, and providing URL filtering and antivirus scanning. It is deployed on both cloud and on-premise solutions and is used for outbound traffic filtering. Some users have experienced issues with authentication and cumbersome solutions, leading them to switch to other options. Overall, Symantec Proxy is used to secure users and restrict them within company policies.
The technical support for Symantec Proxy is a mixed bag. Some reviewers reported slow response times and difficulty finding solutions to their issues. Other also mentioned that the engineers were not well qualified or trained, and that support could be more efficient in resolving cases. Overall, while some reviewers had positive experiences, there were enough negative reviews to suggest that the quality of support may be inconsistent.
Setting up Symantec Proxy can vary in difficulty depending on the user's experience and the cloud services being used. Some find it uncomplicated and user-friendly, while others find it complex and time-consuming. Paying a fee and following certain policies and guidelines is required. The initial setup of Symantec Proxy can be challenging, but with proper planning and support, it can be manageable.
Symantec Proxy is a scalable solution that can accommodate a varying number of users. It has been successfully used by organizations with 100, 500, and even 10,000 users. Some users have experienced limitations and areas of improvement, but overall it is a good product line. Adjustments to bandwidth and scalability may be necessary as traffic is shifted from on-site to the office.
Overall, the reviews suggest that the stability of Symantec Proxy solution is generally good, reliable, and without bugs or glitches. However, there were some reports of latency issues and hardware failures that could be improved.
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Reviews from Real Users
Below are some reviews and helpful feedback written by Symantec Proxy users.
PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."
Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."
Symantec Proxy was previously known as Blue Coat Encrypted Traffic Management, ProxySG Appliance .
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