Symantec Secure Web Gateway Reviews

Name: Symantec Secure Web Gateway
Brand: Broadcom
Rating: 3.3 (10 reviews)

3.3 out of 5

10 reviews
57% willing to recommend

What is Symantec Secure Web Gateway?

Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

Get the Symantec Secure Web Gateway Buyer's Guide and find out what your peers are saying about Symantec Secure Web Gateway, Cisco Umbrella, Zscaler Internet Access and more!

Symantec Secure Web Gateway is the #30 ranked solution in top Web Security Gateways. PeerSpot users give Symantec Secure Web Gateway an average rating of 6.6 out of 10. Based on the analysis of the 10 most recent Symantec Secure Web Gateway reviews, the overall sentiment is , with a sentiment score of 5.8. (Among the lowest in the category). Symantec Secure Web Gateway is most commonly compared to Cisco Umbrella: Symantec Secure Web Gateway vs Cisco Umbrella. Symantec Secure Web Gateway is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

Symantec Secure Web Gateway

November 2024

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Featured reviews

Mohamed Elgindy

Pre-Sales Consultant | Cyber Security at Beta Information Technology

The reports could be better. For example, the report is installed on the VMware Virtual Appliance. It must support other things like HighBar RE, et cetera. The cost has risen and it is more expensive than it used to be. There is not any reporting on the central appliance. If a new developer can add basic reporting, and real-time monitoring, it would be ideal. There is no real-time monitor. It'll be a great enhancement if Symantec can add a real-time monitor to the appliance. Other competitors have a real-time monitor on them.

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Malik Khan

Sr.Technical Consultant at Meta Infotech

We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

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Donald Baldwin

Principal Enterprise Architect at Aurenav Sweden AB

One of the problems with using Symantec is that it's widely known and the people who are making malware have designed to circumvent it. You have to keep that in mind. The other thing that I find is a weakness is that it doesn't give you a statement so you don't have an ability to really test something to see if something's suspicious because if it is, it might have a payload that could disable Symantec and get through it. I'm always more concerned about that. This is one of the reasons we separate it from our Comodo. It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic.

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Symantec Secure Web Gateway mindshare

As of December 2024, the mindshare of Symantec Secure Web Gateway in the Secure Web Gateways (SWG) category stands at 1.1%, down from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

PeerAnalyst reports

Type	Title	Date
Category	Secure Web Gateways (SWG)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Symantec Secure Web Gateway vs Cisco Umbrella	Dec 22, 2024	Download
Comparison	Symantec Secure Web Gateway vs Zscaler Internet Access	Dec 22, 2024	Download
Comparison	Symantec Secure Web Gateway vs Prisma Access by Palo Alto Networks	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	N/A	97%	111 interviews Add to research
Zscaler Internet Access	4.1	15.5%	98%	51 interviews Add to research

Valuable Features

Symantec Secure Web Gateway has a range of useful features for customers, including caching, security appliances, and cloud services. The initial setup is also easy to do. However, since Broadcom's acquisition of the company, some features have become inconsistent and there are some complexities with online user interfaces and licensing management.

"It has a faster implementation process compared to other products."
"It is a stable solution."
"It offers an easy initial setup."

Room for Improvement

Users have found Symantec Secure Web Gateway to be problematic in terms of user-friendliness, license management, and website functionality. They are also dissatisfied with having to go through dealers instead of being able to pay directly. Additionally, the reports could be improved to support other things such as HighBar RE, have basic reporting and real-time monitoring capabilities. The cost has also increased, making it more expensive than it used to be.

"The platform’s data center is not capable of managing most of the traffic."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"The reports could be better."

Pricing

The cost and licensing of Symantec Secure Web Gateway are not explicitly mentioned, but according to one review, the new pricing model is deemed to be very expensive.

"Symantec Secure Web Gateway is less expensive than one of its competitors."
"There is an additional charge for advanced security features."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."

Popular Use Cases

Symantec Secure Web Gateway is utilized on both home and office computers for user protection. However, it is not implemented on servers, clouds, or secure development environments.

Service and Support

Symantec Secure Web Gateway's customer service and support are friendly and responsive, according to the IT team who deals with the technical support team. They receive quick responses after opening a ticket.

Deployment

The setup for Symantec Secure Web Gateway is straightforward and not overly complex. It can be easily pushed out and installed in-house. Some users have experienced difficulties with licensed recycling, but the overall process is not a problem. Users like the ability to use it on web browsers for safe URL tracking.

Scalability

Symantec Secure Web Gateway is reported to have the ability to scale. It can accommodate a large number of users and has the capability to scale according to the needs of the organization.