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Fortinet FortiGate SWG vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (11th)
Fortinet FortiGate SWG
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
No ranking in other categories
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
30th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 1.9%, up from 1.8% compared to the previous year. The mindshare of Fortinet FortiGate SWG is 6.9%, down from 7.1% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
David Carlson - PeerSpot reviewer
Non-IT people could plug it in, connect it to the fiber, and get it running without IT help.
FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great. Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. That was fantastic. Fortinet also offers a single pane of glass that we can use to manage our routers with gateways, so that's convenient. We're running a VPN to our remote location, and the performance is good. We're changing all our VPN connectors on our laptops from Cisco's Anywhere to Fortinet's VPN because the performance is just so much better.
Malik Khan - PeerSpot reviewer
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was a very easy product to install. It can be deployed very fast."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Its initial setup was straightforward."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"I would rate the scalability of this product a nine out of ten because it is highly scalable. We have not had problems with customers in terms of scalability."
"The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product."
"The pricing on offer is excellent."
"The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering."
"It has a valuable SD-WAN feature and provides good performance."
"The performance is very good and the solution is simple to manage."
"The most valuable features of Fortinet FortiGate SWG are IPS and scanning."
"I am content with its user interface and functionalities."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"It offers an easy initial setup."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"I find the product to be very straightforward."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"The most valuable feature is the endpoint security."
"The most valuable features are the website blocking capability and SSL interception."
 

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The reporting feature needs improvement."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The dashboards for local use could be better."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"They should consider making some improvements regarding the pricing."
"Fortinet FortiGate SWG can be expensive for some customers."
"FortiGate's reporting features could provide a better picture of what is happening in the box."
"Fortinet FortiGate SWG's SSL offloading features need improvement."
"Fortinet FortiGate SWG could improve the price, it is expensive."
"It is essential to leverage its capabilities more professionally to achieve an even higher level of security."
"The solution is expensive."
"Fortinet FortiGate SWG can't be used on its own, and you have to get FortiAnalyzer."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The interface could be made more user-friendly."
"The reports could be better."
"The platform’s data center is not capable of managing most of the traffic."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"AI-driven security could be helpful, yet how effective it will be remains unclear."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"The product is expensive compared to one of its competitors."
"There is a need to pay for a license for the product."
"I rate the product's pricing a seven out of ten. The additional cost depends on the extra feature requirements."
"I rate the product's pricing a seven out of ten. Its one-year license cost is competitive with three and five-year licenses offered by other products."
"FortiGate SWG is a cost-effective solution well-suited for organisations of all sizes."
"When comparing the price of Fortinet FortiGate SWG to other solutions it is expensive. The price could be better."
"The product is expensive."
"The price is relatively expensive compared to other solutions which are providing similar features."
"There is an additional charge for advanced security features."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Government
10%
Comms Service Provider
7%
Financial Services Firm
7%
Financial Services Firm
18%
Computer Software Company
17%
Manufacturing Company
11%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Fortinet FortiGate SWG?
The interface and other reports are all user-friendly.
What is your experience regarding pricing and costs for Fortinet FortiGate SWG?
The product pricing is moderate and competitive to Palo Alto. I rate the product’s pricing a six out of ten, where on...
What needs improvement with Fortinet FortiGate SWG?
Fortinet FortiGate SWG can't be used on its own, and you have to get FortiAnalyzer.
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What needs improvement with Symantec Secure Web Gateway?
The platform’s data center is not capable of managing most of the traffic.
 

Also Known As

iBoss Cloud Platform
FortiGate SWG, FortiGate Secure Web Gateway
Symantec Complete Website Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Salt Lake County, Catholic College Bendigo, Azienda Unita Sanitaria
Information Not Available
Find out what your peers are saying about Fortinet FortiGate SWG vs. Symantec Secure Web Gateway and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.