TitanHQ WebTitan Reviews

Name: TitanHQ WebTitan
Brand: TitanHQ
Rating: 4.6 (18 reviews)

Vendor: TitanHQ

4.6 out of 5

18 reviews
94% willing to recommend

105 followers

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What is TitanHQ WebTitan?

TitanHQ WebTitan is a secure web gateway (SWG) tool that helps businesses control the web content that can be accessed by its employees. The solution provides complete protection from online threats such as viruses, malware, ransomware, phishing, and comprehensive content filtering. To block malicious sites, WebTitan uses a crowd-sourced approach and obtains a constant stream of URLs for analysis. In contrast to many other DNS-based systems, which only work at the domain level, WebTitan works at the path level and is capable of blocking individual web pages rather than entire domains. With the solution, you have granular control over the types of sites that can be visited by employees, and a wide range of malicious sites are also blocked, preventing malware and ransomware infections, data theft, data exfiltration, and fraud.

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TitanHQ WebTitan is the #2 ranked solution in top Web Content Filtering solutions, #7 ranked solution in top Internet Security solutions, #8 ranked solution in top Domain Name System (DNS) Security solutions, and #25 ranked solution in top Web Security Gateways. PeerSpot users give TitanHQ WebTitan an average rating of 9.2 out of 10. TitanHQ WebTitan is most commonly compared to Cisco Umbrella: TitanHQ WebTitan vs Cisco Umbrella. TitanHQ WebTitan is popular among the small business segment, accounting for 41% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.

Helped 849,190 peers since 2012

Featured TitanHQ WebTitan reviews

Pusa Alexandru-Catalin

Managing Partner at Cabinet Avocat Pusa Alexandru Catalin

TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

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Michael Mok

Head of Infrastructure at Anglo-Eastern Ship Management Ltd

WebTitan enables us to effortlessly filter out the content that we do not want, including specific websites or domains. Covering offsite workers used to be less important, but employees are increasingly working from home, so it's helpful that WebTitan covers all our employees regardless of where they are. Our licensing model covers all our users. We've seen some reduction in attacks since implementing WebTitan, and I think this will significantly improve once we automate our blocklist. It accounts for about a quarter of our larger security arsenal, but we have other tools to protect against malware, phishing, viruses, etc. It has also saved some money on web filtering. It's a much more economical solution compared to Cisco Umbrella. And while it doesn't improve the end-user experience per se, it increases our IT team's effectiveness at preventing users from accessing harmful content. At the end of the day, WebTitan is there to restrict users from navigating to malicious websites. Obviously, users would prefer to go where they want, but WebTitan helps us protect them from malicious websites and phishing links. So in that sense, it's been great.

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Michael Goodfriend

President at PJM Digital Design

Although the interface is easy to use, it takes some getting used to. The main issue that I have with the product is related to the DNS proxy. The fact that all of our clients are pointed to the DNS proxy for DNS has caused us some problems. The serious one was that there was a Microsoft update that was released and when we updated the server that the DNS proxy resides on, it stopped the Hyper-V service from starting. That brought down the entire business, which was not good for us. Due to issues like this, the DNS proxy is my least favorite part of this solution. On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold. The same thing happens with the blacklist but it happens more often with the whitelist. It doesn't happen all of the time, or very often, but it happens.

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TitanHQ WebTitan mindshare

Product category:

As of April 2025, the mindshare of TitanHQ WebTitan in the Secure Web Gateways (SWG) category stands at 1.3%, down from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

PeerResearch reports based on TitanHQ WebTitan reviews

Type	Title	Date
Category	Secure Web Gateways (SWG)	Apr 25, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 25, 2025	Download
Comparison	TitanHQ WebTitan vs Cisco Umbrella	Apr 25, 2025	Download
Comparison	TitanHQ WebTitan vs Zscaler Internet Access	Apr 25, 2025	Download
Comparison	TitanHQ WebTitan vs Prisma Access by Palo Alto Networks	Apr 25, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	18.4%	97%	113 interviews Add to research
Zscaler Internet Access	4.1	15.6%	98%	52 interviews Add to research

Valuable Features

TitanHQ WebTitan is valued for its easy setup and administration, robust web filtering, HTTPS traffic filtering, and Active Directory integration. Users appreciate the tool's customization options, remote access capabilities, and comprehensive reporting. It effectively blocks unwanted sites while allowing user-specific policies. The intuitive interface and lack of required agents on workstations further simplify its use. WebTitan also offers significant protection against malware, ransomware, and phishing, making it an essential tool for organizations.

"I would rate TitanHQ WebTitan as seven out of ten."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"

Room for Improvement

TitanHQ WebTitan experiences occasional bugs in real-time login and DNS proxy issues. Anti-virus capabilities and internet site categorization need improvements. Delayed policy updates and cumbersome customization are concerns. Windows 7 compatibility poses challenges. Some users find the interface outdated and crave better Azure AD integration. Live chat support and better communication regarding features could enhance user experience. More granular categorization and enhanced search filter features are desired for improved user control.

"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."

ROI

TitanHQ WebTitan offers a significant return on investment by rerouting inappropriate browsing, increasing productivity, and reducing costs associated with web filtering and malware attack traffic by up to 30%. Despite being an additional cost, it is economical and enhances service quality. Users observe increased productivity and reduced security risks, making it a valuable part of their defense strategy. While some find it hard to quantify ROI, others recognize its immediate value.

Pricing

Enterprise users reported TitanHQ WebTitan as competitively priced, often finding it more affordable compared to alternatives, with prices maintained over the years. Licenses are available for up to three years, and there's an annual subscription model with minimal setup costs using existing hardware. Users appreciated the straightforward billing, though some noted potential overlap with existing firewall functionalities. While the cost could be lower, they found the value justified, preferring WebTitan over more expensive options.

"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."

Popular Use Cases

TitanHQ WebTitan is primarily used for web content filtering and cybersecurity. Users implement website access restrictions, prevent cyberattacks, and enhance productivity by blocking certain categories like streaming or inappropriate content. It offers DNS filtering, cloud-based solutions, and configurations for both onsite and remote environments. Libraries use it for compliance and child protection. Many organizations replace traditional proxy setups to safeguard infrastructure and provide flexible deployment options, including protection for remote or off-premises devices.

Service and Support

TitanHQ WebTitan's customer support is highly responsive and effective, helping users resolve issues promptly. Users appreciate the quick resolution of technical problems, though some mention minor delays due to time zone differences. The support team is praised for their helpfulness and ability to connect remotely for troubleshooting. While some users suggest improvements in the support process, such as better ticketing systems, many rate the support as excellent, with high satisfaction regarding communication and problem-solving.

Deployment

Users find TitanHQ WebTitan's initial setup straightforward, often completing it in a few hours. It's largely automated, with minimal maintenance needed post-installation. The setup process can vary, from simple DNS changes taking under an hour to more extended deployments involving configurations for larger networks. While some needed minor assistance, many appreciated the ease and flexibility, valuing the ability to manage policies without installing agents on individual devices.

Scalability

TitanHQ WebTitan demonstrates scalability, accommodating both smaller and larger user bases effectively. Users report successful scaling, often requiring additional resources like memory or cloud services for optimal performance. Cloud deployment is noted to enhance scalability, eliminating physical constraints. Several users seamlessly increased their capacity without issues. It efficiently supports diverse devices and roles within organizations. Continuous usage, even with user growth, indicates its capability to meet expanding needs.

Stability

Users consistently note the strong stability of TitanHQ WebTitan, with minimal downtime or issues reported. Some experience occasional global outages or DNS problems, yet they're resolved swiftly, often before detection. Many appreciate its reliable performance without needing extensive oversight. Instances of disruption are rare and quickly self-correct. Users affirm TitanHQ WebTitan remains robust and effective, with smooth operation post-deployment, reporting only minor glitches that have negligible impact on overall performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our TitanHQ WebTitan Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

22%

Manufacturing Company

Educational Organization

Financial Services Firm

Comms Service Provider

Government

Healthcare Company

Real Estate/Law Firm

Retailer

Insurance Company

Wholesaler/Distributor

Construction Company

Media Company

University

Marketing Services Firm

Energy/Utilities Company

Legal Firm

Hospitality Company

Agriculture

Pharma/Biotech Company

Consumer Goods Company

Non Profit

Mining And Metals Company

Recreational Facilities/Services Company

Transportation Company

Logistics Company

Compare TitanHQ WebTitan with alternative products

Learn more about TitanHQ WebTitan

TitanHQ WebTitan Features

TitanHQ WebTitan has many valuable key features. Some of the most useful ones include:

URL filtering
Web fFiltering
Content filtering
DNS proxy
Cloud keys
Policy features
Intelligent content categorization
Reporting
Flexible deployment
User identification
Advanced threat intelligence
Full path detection
Scalable support
Monitoring via API

TitanHQ WebTitan Benefits

There are many benefits to implementing TitanHQ WebTitan. Some of the biggest advantages the solution offers include:

Low maintenance: WebTitan can be set up in five minutes to stop your users from accessing inappropriate content online.

Reduce IT overheads: The solution allows you to reduce IT overheads because it is a cloud-based solution that does not require any software installation.

Remote access: WebTitan enables you to control multiple locations from a central console which can be remotely accessed.

BYOD (Bring Your Own Device) protection: With TitanHQ WebTitan, you can filter multiple devices on and off site.

Easy policy creation: Using TitanHQ WebTitan’s user-friendly dashboard, administrators can create multiple policies and decide which policies apply to each user or group of users. This flexibility enables administrators to block malware, viruses, and inappropriate content while allowing certain sites for particular users.

Reviews from Real Users

TitanHQ WebTitan is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly and has good web and filtering tools.

Stanley W., Owner/Manager at Shannon Farms, says, “All around, user-friendliness stands out. It has been easy to understand and use the customization options provided by WebTitan.”

Michael G., President at PJM Digital Design, writes, "The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."

PeerSpot user Michael M., Head of Infrastructure at Anglo-Eastern Ship Management Ltd, says, “We like having the ability to use the API to make calls into WebTitan. The DNS proxy is also valuable.”

Rocky P., IT Systems Administrator at State Attorney's Office 13th Circuit, states, "Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."

TitanHQ WebTitan was previously known as WebTitan, WebTitan Web Filter.