TitanHQ WebTitan Reviews

Name: TitanHQ WebTitan
Brand: TitanHQ
Rating: 4.6 (18 reviews)

Vendor: TitanHQ

4.6 out of 5

18 reviews
94% willing to recommend

108 followers

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What is TitanHQ WebTitan?

TitanHQ WebTitan is a secure web gateway (SWG) tool that helps businesses control the web content that can be accessed by its employees. The solution provides complete protection from online threats such as viruses, malware, ransomware, phishing, and comprehensive content filtering. To block malicious sites, WebTitan uses a crowd-sourced approach and obtains a constant stream of URLs for analysis. In contrast to many other DNS-based systems, which only work at the domain level, WebTitan works at the path level and is capable of blocking individual web pages rather than entire domains. With the solution, you have granular control over the types of sites that can be visited by employees, and a wide range of malicious sites are also blocked, preventing malware and ransomware infections, data theft, data exfiltration, and fraud.

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TitanHQ WebTitan is the #2 ranked solution in top Web Content Filtering solutions, #7 ranked solution in top Internet Security solutions, #8 ranked solution in top Domain Name System (DNS) Security solutions, and #26 ranked solution in top Web Security Gateways. PeerSpot users give TitanHQ WebTitan an average rating of 9.2 out of 10. TitanHQ WebTitan is most commonly compared to Cisco Umbrella: TitanHQ WebTitan vs Cisco Umbrella. TitanHQ WebTitan is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Helped 832,138 peers since 2012

Featured reviews

Michael Mok

Head of Infrastructure at Anglo-Eastern Ship Management Ltd

WebTitan enables us to effortlessly filter out the content that we do not want, including specific websites or domains. Covering offsite workers used to be less important, but employees are increasingly working from home, so it's helpful that WebTitan covers all our employees regardless of where they are. Our licensing model covers all our users. We've seen some reduction in attacks since implementing WebTitan, and I think this will significantly improve once we automate our blocklist. It accounts for about a quarter of our larger security arsenal, but we have other tools to protect against malware, phishing, viruses, etc. It has also saved some money on web filtering. It's a much more economical solution compared to Cisco Umbrella. And while it doesn't improve the end-user experience per se, it increases our IT team's effectiveness at preventing users from accessing harmful content. At the end of the day, WebTitan is there to restrict users from navigating to malicious websites. Obviously, users would prefer to go where they want, but WebTitan helps us protect them from malicious websites and phishing links. So in that sense, it's been great.

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Rocky Pham

IT Systems Administrator at State Attorneys Office 13th Circuit

Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware. Once I get the reports, I have to review them. Then, I go into WebTitan to search for that computer to see exactly what URL went through. After that, I will reach out to the workstation. This still requires somebody to keep an eye on what is going on. It is pretty easy to understand and use the customization options provided by WebTitan. Everything is straightforward and pretty easy for me.

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Michael Goodfriend

President at PJM Digital Design

Although the interface is easy to use, it takes some getting used to. The main issue that I have with the product is related to the DNS proxy. The fact that all of our clients are pointed to the DNS proxy for DNS has caused us some problems. The serious one was that there was a Microsoft update that was released and when we updated the server that the DNS proxy resides on, it stopped the Hyper-V service from starting. That brought down the entire business, which was not good for us. Due to issues like this, the DNS proxy is my least favorite part of this solution. On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold. The same thing happens with the blacklist but it happens more often with the whitelist. It doesn't happen all of the time, or very often, but it happens.

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TitanHQ WebTitan mindshare

Product category:

As of February 2025, the mindshare of TitanHQ WebTitan in the Secure Web Gateways (SWG) category stands at 1.4%, down from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

PeerAnalyst reports

Type	Title	Date
Category	Secure Web Gateways (SWG)	Feb 1, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 1, 2025	Download
Comparison	TitanHQ WebTitan vs Cisco Umbrella	Feb 1, 2025	Download
Comparison	TitanHQ WebTitan vs Zscaler Internet Access	Feb 1, 2025	Download
Comparison	TitanHQ WebTitan vs Prisma Access by Palo Alto Networks	Feb 1, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	18.6%	97%	111 interviews Add to research
Zscaler Internet Access	4.1	15.9%	98%	52 interviews Add to research

Valuable Features

Valuable features of TitanHQ WebTitan include easy deployment and administration, granular web filtering, HTTPS traffic filtering, Active Directory integration, and user-friendly customization. It offers comprehensive reporting, malware protection, and remote management capabilities. Users appreciate its scalability and functionality without requiring additional software installation. It efficiently controls content access for remote workers. Additionally, its integration with APIs enhances security automation and user-specific policy creation, making it adaptable for different languages and platforms.

"I would rate TitanHQ WebTitan as seven out of ten."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"

Room for Improvement

TitanHQ WebTitan encounters issues with real-time login bugs, ineffective antivirus, cumbersome customization, and outdated interfaces. Users find DNS proxy problematic and require better Azure Active Directory integration. Whitelisting can be inconsistent, and authentication protocols present challenges. The platform's internet site categorization lacks granularity, while changes in policy take too long to take effect. Improving initial deployment, communication, and intuitive features is necessary. Windows 7 compatibility issues and platform stability are also concerns.

"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."

ROI

Users generally reported a positive ROI from TitanHQ WebTitan. It effectively reroutes users from harmful sites, saves on breach-related costs, and reduces malware attack traffic by 30%. Many noted increased productivity and significant cost savings in web filtering and maintenance. It consistently enhances service quality and reliability for businesses. While some find it difficult to quantify exact ROI, they experience fewer security incidents and viewing it as a beneficial investment.

Pricing

Enterprise users find TitanHQ WebTitan pricing reasonable and cost-effective compared to alternatives, noting it's not prohibitive for larger companies. The service offers flexible licensing options, including annual subscriptions, with no hidden add-ons. Users appreciate its stability in pricing over the years and its value for money, even as some functionality overlaps with existing firewall features. While lower-cost or free solutions exist, WebTitan's reliable support makes it a worthwhile investment.

"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."

Popular Use Cases

Organizations primarily use TitanHQ WebTitan for content filtering, web access restriction, and security enhancement. They deploy it to filter harmful URLs, stop cyberattacks, and comply with regulatory requirements for internet use. TitanHQ WebTitan assists in managing DNS requests, blocks inappropriate content, and sets user access restrictions. It effectively supports security protocols by adding another layer of protection and continues to safeguard off-premises devices, ensuring safe browsing on public and private networks.

Service and Support

TitanHQ WebTitan's customer service and support are highly responsive, with users noting quick resolutions and effective communication. Remote access is utilized efficiently, providing timely assistance. While occasional time zone delays occur, the upgraded ticket system has improved issue handling. Users appreciate the helpful, knowledgeable staff, rating them highly for onboarding and day-to-day problem-solving. Some concerns exist around the support process, but trust and relationship remain strong, especially with local offices in Ireland.

Deployment

TitanHQ WebTitan's initial setup is generally straightforward. It often involves working with virtual machines and DNS configurations, requiring minimal system maintenance. Users highlight positive experiences with its ease of implementation, remote assistance from TitanHQ, and a lack of agents required on individual workstations. While some organizations experienced minor complexities, most found the setup process quick and manageable, emphasizing the importance of having internal knowledge and correct configurations for efficient deployment.

Scalability

TitanHQ WebTitan is highly scalable, effectively supporting varying user counts and infrastructural expansions. Users report successful on-premises and cloud deployment, with the latter offering more scalability. Resource allocation may be necessary for larger organizations, but users generally experience seamless performance increases. Companies note adaptability to both small and substantial growth without significant issues. Licenses per PC may require adjustment as user numbers rise. Organizations with diverse devices and sites report satisfactory scaling experiences.

Stability

TitanHQ WebTitan demonstrates exceptional stability with minimal outages. Users report experiencing no significant slowdowns or freezes, even with limited user counts. Issues, when present, are rare and quickly resolved. Many describe it as highly dependable, with some encountering only minor glitches that corrected themselves. The need for oversight diminishes after installation, with reliable performance and seamless functionality. Frequent uptime and satisfaction are consistently highlighted among those utilizing TitanHQ WebTitan.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our TitanHQ WebTitan Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Educational Organization

Real Estate/Law Firm

Government

Financial Services Firm

Healthcare Company

Retailer

Comms Service Provider

Insurance Company

University

Energy/Utilities Company

Construction Company

Wholesaler/Distributor

Media Company

Marketing Services Firm

Legal Firm

Hospitality Company

Agriculture

Recreational Facilities/Services Company

Consumer Goods Company

Logistics Company

Pharma/Biotech Company

Non Profit

Mining And Metals Company

Transportation Company

Compare TitanHQ WebTitan with alternative products

Learn more about TitanHQ WebTitan

TitanHQ WebTitan Features

TitanHQ WebTitan has many valuable key features. Some of the most useful ones include:

URL filtering
Web fFiltering
Content filtering
DNS proxy
Cloud keys
Policy features
Intelligent content categorization
Reporting
Flexible deployment
User identification
Advanced threat intelligence
Full path detection
Scalable support
Monitoring via API

TitanHQ WebTitan Benefits

There are many benefits to implementing TitanHQ WebTitan. Some of the biggest advantages the solution offers include:

Low maintenance: WebTitan can be set up in five minutes to stop your users from accessing inappropriate content online.

Reduce IT overheads: The solution allows you to reduce IT overheads because it is a cloud-based solution that does not require any software installation.

Remote access: WebTitan enables you to control multiple locations from a central console which can be remotely accessed.

BYOD (Bring Your Own Device) protection: With TitanHQ WebTitan, you can filter multiple devices on and off site.

Easy policy creation: Using TitanHQ WebTitan’s user-friendly dashboard, administrators can create multiple policies and decide which policies apply to each user or group of users. This flexibility enables administrators to block malware, viruses, and inappropriate content while allowing certain sites for particular users.

Reviews from Real Users

TitanHQ WebTitan is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly and has good web and filtering tools.

Stanley W., Owner/Manager at Shannon Farms, says, “All around, user-friendliness stands out. It has been easy to understand and use the customization options provided by WebTitan.”

Michael G., President at PJM Digital Design, writes, "The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."

PeerSpot user Michael M., Head of Infrastructure at Anglo-Eastern Ship Management Ltd, says, “We like having the ability to use the API to make calls into WebTitan. The DNS proxy is also valuable.”

Rocky P., IT Systems Administrator at State Attorney's Office 13th Circuit, states, "Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."

TitanHQ WebTitan was previously known as WebTitan, WebTitan Web Filter.