Trend Micro ServerProtect Reviews

Name: Trend Micro ServerProtect
Brand: Trend Micro
Rating: 3.9 (14 reviews)

3.9 out of 5

14 reviews
84% willing to recommend

What is Trend Micro ServerProtect?

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

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Trend Micro ServerProtect is the #47 ranked solution in endpoint security software. PeerSpot users give Trend Micro ServerProtect an average rating of 7.8 out of 10. Based on the analysis of the 14 most recent Trend Micro ServerProtect reviews, the overall sentiment is positive, with a sentiment score of 7.8. Trend Micro ServerProtect is most commonly compared to CrowdStrike Falcon: Trend Micro ServerProtect vs CrowdStrike Falcon. Trend Micro ServerProtect is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Trend Micro ServerProtect

October 2024

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Helped 816,406 peers since 2012

Featured reviews

Syed Azimuddin

Senior Specialist - Security Solutions at Mannai

Our company does the initial setup and the deployment process for all of our clients. The process is pretty straightforward and we have quite a lot of experience. The deployment time depends on the number of servers. Usually, it will take from between two to five days to complete a deployment if it is for about one-hundred servers or one-hundred VM's. The number of days and amount of time depends on the number of features that you want to configure and the downtime that can be achieved to complete the work. It depends on a lot of factors; there is no fixed number of days. But it is just a difference in the amount of time spent. More complicated installations are still straightforward and it is not really more complicated to do, it is just more time-consuming. We usually have only one technician involved in the deployment process. It also takes one person from the customer's side as well. So really you can say two people or a maximum of three people, approximately to complete the process. We are also doing maintenance after deployment for our clients. That will usually only require one person for the maintenance of one project.

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Nagesh-Ng

Solutions Designer and IT Architect at Starmark

I am satisfied with the malware detection capabilities of the solution. At our company, using the product we haven't found any incidents or threats that couldn't be easily resolved. Most of the customers of Trend Micro ServerProtect in our organization belong to the Healthcare industry. I have witnessed smooth integrations with Trend Micro ServerProtect. I haven't yet noticed any AI capabilities in the product. I would recommend others to adopt Trend Micro ServerProtect as it can be easily installed and managed. The product assists in administration. The solution is a perfect fit for the SMB segment. I would rate Trend Micro ServerProtect an eight out of ten.

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Ligor Medina

Technology Solutions Manager at KdmConsulting

I use the solution for endpoint security on my PC. The most valuable features are the anti-malware and antivirus capabilities. The solution is also very easy to use. The endpoint protection could always be stronger. I've used Trend Micro for two years now. The solution is stable. The tool…

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Trend Micro ServerProtect mindshare

As of November 2024, the mindshare of Trend Micro ServerProtect in the Endpoint Protection Platform (EPP) category stands at 0.7%, down from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Virtual batching, anti-malware with behavioral analysis, cloud-based management, Data Loss Prevention, ease of use, virtualization installation on hosts, virtual patching, antivirus capabilities, centralized administration, real-time insights, efficient agent deployment and monitoring activities are the most valuable features of Trend Micro ServerProtect. The performance and reasonable pricing also provide significant value.

"The solution allows centralized administration"
"The initial setup is very straightforward."
"It helps us quickly address potential issues and provides us with valuable insights."

Room for Improvement

Trend Micro ServerProtect needs an easier management console, intuitiveness for policy setup, enhanced dashboard, integration with machine learning and sandbox features, vulnerability management, SMS notifications, better threat identification, and stronger endpoint protection. Pricing could be lower. Users desire more integration with different platforms, more stability and security, streamlined OS protection processes, improved notification options, and features to block devices, IPs, or URLs.

"The solution should provide features to block devices, specific IPs or URLs"
"Notifications are not very good with Trend Micro."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."

ROI

Users found that Trend Micro ServerProtect significantly reduced malware incidents and minimized downtime. It led to cost savings in IT resources due to its efficiency and robustness. Administrators praised its easy deployment and seamless integration, reporting heightened system performance and lower maintenance costs. Enhanced security features were highlighted as reducing potential data breaches, leading to fewer financial losses. The software's efficient threat detection was noted to offer substantial economic benefits.

Pricing

The pricing for Trend Micro ServerProtect is described as fairly cheap compared to other solutions and is considered to be in the middle range. There are no additional costs or expenses beyond the standard licensing fees, and the licensing is based on endpoints and number of years. Some users are on an annual subscription while others have MSP options.

"The product is available at a reasonable price"
"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."
"This product has an annual subscription, but also offers MSP options."

Popular Use Cases

Their primary use case for Trend Micro ServerProtect includes endpoint protection, server security, and infrastructure improvement. Users deploy it to secure endpoints, servers, emails, OneDrive, SharePoint, and virtual machines. They leverage its capabilities for antivirus, intrusion prevention, data loss prevention, ransomware defense, and virtual patching. Both on-prem and cloud environments benefit, catering to various security needs such as malware protection and application control, enhancing performance and security across small to medium-sized networks.

Service and Support

Technical support for Trend Micro ServerProtect is generally rated well. Users report fast and helpful responses, with some noting high satisfaction. However, a few have experienced delays and difficulties raising tickets. Some suggest improvements in addressing and escalating issues. Overall satisfaction varies, with ratings ranging from four to seven out of ten, but most consider the support team good and adequate.

Deployment

The initial setup of Trend Micro ServerProtect is described as straightforward. Deployment time varies from a few minutes to five days depending on server count and features. Larger installations, though time-consuming, remain simple. Typically, one to three technicians complete the process, with Trend Micro ServerProtect being rated highly for ease of setup. Some note a learning curve due to new technology. Automated tools can expedite the deployment for numerous devices.

Scalability

Scalability of Trend Micro ServerProtect is generally well-regarded. Many find it scales effectively, handling diverse enterprise environments, including government entities. Users commonly rate scalability as eight out of ten, with no significant challenges noted. It accommodates varying user bases from small and medium-sized enterprises to larger organizations. Although some have yet to test scalability, additional licenses are readily accessible and used 24/7 by numerous users.

Stability

Trend Micro ServerProtect is consistently stable with no significant issues reported. It is well tested under various conditions and environments. Users initially had concerns about system slowdowns, which resolved after a few months. Some minor configuration problems required technical support. Users rate its stability highly, frequently valuing it at eight out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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