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Trend Micro ServerProtect vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
44th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro ServerProtect is 0.7%, down from 0.8% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Syed Azimuddin - PeerSpot reviewer
Realtime intelligent end-to-end detection and protection from malware in a highly versatile product
From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Performance is very good."
"The solution allows centralized administration"
"Able to quarantine any malware."
"Technical support was perfect."
"It can be managed from the cloud."
"The most valuable feature is Data Loss Prevention (DLP)."
"The initial setup is very straightforward."
"The most valuable features are the anti-malware and antivirus capabilities."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The administration through the cloud is valuable."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The configuration is easy."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
 

Cons

"Could include additional features such as an intrusion prevention system."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"The solution should provide features to block devices, specific IPs or URLs"
"The cost is very high and it should be lower to be more competitive."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"Notifications are not very good with Trend Micro."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Lacking analytics and a machine learning technique."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"It could be faster in responding to new threats like ransomware."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"Some functionalities within the DLP can be improved."
"The pricing of the solution can be improved."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
 

Pricing and Cost Advice

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."
"The product is available at a reasonable price"
"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."
"Pricewise, this product is okay."
"This product has an annual subscription, but also offers MSP options."
"This solution provides good value for the price."
"In terms of pricing, in comparison to products like Kaspersky, Trend Micro's price might appear higher. However, this elevated cost can be rationalized due to the extensive features and detection engines that Trend Micro provides. The price may be a challenge for countries with economic conditions like Sri Lanka. If there was reasonable pricing for Sri Lanka, it would be a plus point."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"The product is not very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
16%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Trend Micro ServerProtect?
The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.
What needs improvement with Trend Micro ServerProtect?
The solution should provide features to block devices, specific IPs or URLs.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Siemens
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Trend Micro ServerProtect vs. Trend Micro Smart Protection and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.