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Trend Micro Smart Protection pros and cons

Vendor: Trend Micro
4.0 out of 5
296 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Smart Protection excels in endpoint security and offers valuable integration with other solutions.
The scalability and stability provide reliable protection without performance slowdowns.
It features advanced malware protection, sandboxing, and AI-driven tools for proactive threat detection.
It is recognized for effective ransomware and device control with comprehensive functionalities like DLP and compliance.
Easy deployment and integration with third-party products enhance centralized security management.

CONS

Trend Micro Smart Protection lacks pre-detection, an improvement that is needed.
There is a need for better documentation, as current resources are lacking.
Technical support quality has declined, especially in Sri Lanka.
Deployment with the latest Microsoft patches is lengthy and difficult.
Monitoring capabilities need enhancement to better prevent threats.
 

Trend Micro Smart Protection Pros review quotes

AA
Nov 7, 2020
As a Japanese company, it doesn't have any restrictions on usage in our country.
Nadeem Syed - PeerSpot reviewer
Mar 28, 2020
The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions.
reviewer1274418 - PeerSpot reviewer
Feb 20, 2020
The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.
Learn what your peers think about Trend Micro Smart Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
reviewer1300941 - PeerSpot reviewer
Jul 7, 2023
Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka.
reviewer1072692 - PeerSpot reviewer
Nov 21, 2019
We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.
SA
Dec 27, 2023
The solution has multiple modules within a single agent deployment.
ManelAlvarez - PeerSpot reviewer
Oct 11, 2023
Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers.
MM
Jul 30, 2021
The most valuable features are the behavior monitoring, behavior analysis, and web reputation service.
Nadeem Syed - PeerSpot reviewer
May 31, 2024
Integrates easily with almost every third-party product
EO
Jul 17, 2022
The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development.
 

Trend Micro Smart Protection Cons review quotes

AA
Nov 7, 2020
We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL.
Nadeem Syed - PeerSpot reviewer
Mar 28, 2020
This product is not very simple and in fact, kind of hard for some people to understand.
reviewer1274418 - PeerSpot reviewer
Feb 20, 2020
The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.
Learn what your peers think about Trend Micro Smart Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
reviewer1300941 - PeerSpot reviewer
Jul 7, 2023
The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined.
reviewer1072692 - PeerSpot reviewer
Nov 21, 2019
The solution should improve its mobile management solution.
SA
Dec 27, 2023
Some functionalities within the DLP can be improved.
ManelAlvarez - PeerSpot reviewer
Oct 11, 2023
It could be faster in responding to new threats like ransomware.
MM
Jul 30, 2021
The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.
Nadeem Syed - PeerSpot reviewer
May 31, 2024
The dashboard or console of Trend Micro Smart Protection should be easier to comprehend
EO
Jul 17, 2022
Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve.