Trend Micro Smart Protection Reviews

Our primary use case for Trend Micro Smart Protection is endpoint protection.

The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities. 

Additionally, it integrates well with all our tools, including ServiceNow, for fault reporting. This integration enhances our security posture significantly.

The software itself is very light. It doesn't consume many resources on the clients. 

The solution is pretty straightforward.

The licensing is very good.

As a Japanese company, it doesn't have any restrictions on usage in our country.

We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL. 

In some cases, the version on the server-side, when you install it on the server, doesn't update when the updates are available. For example, if the virus definitions are getting updated every two days, even though you push the updates to the servers from the management console of Trend Micro, it doesn't update the servers successfully.

On the client-side, on the computers, desktops, and laptops, when you do the restart, the new virus definition appears. We are now working with technical support to find out a way to upgrade or use a patch or do some modifications to get the servers updated frequently. Even though we push twice a week from the management console to the servers, still those definitions are not getting updated. We have quite a number of servers - almost 90 server installations - therefore, it's very hard to restart them just to get the virus definition updated. That's one of our biggest problems at the moment with Trend Micro.

Of course, when you do restart the server, it fetches the updates from the management server but that's not the way you can perfect the server. It should be noted that servers sometimes will not get used for a month or two. That's a challenge for us, keeping them updated. On top of that, the current vulnerabilities that you have up there on the Windows clients and the number of attacks registered, have increased.

It would be ideal if the solution could offer more control of computers from the management console in terms of, maybe, dealing with file-sharing. You should be able to block computers from sharing when they are on an external network. That's one of the things I was hoping they could catch in the new version that was released in July, but we didn't get that option.

In Symantec, for example, you can block file-sharing on your clients so they cannot share any data with anybody in the network if they connect to an external network. It makes things much safer.

I use the solution in my company since it is a next-generation cloud that is useful for security infrastructure. It is used to protect our company's customers from security risks and certain websites.

The tool offers centralized security management. The tool's deployment is flexible. You can say that the tool offers a connected layer of security for complete protection. With a minimum impact, one can get maximum protection with Trend Micro Smart Protection.

This solution provides us with endpoint security which is essential for protecting endpoints. Vulnerability management through this application offers versatile usage in addressing multiple vulnerabilities.

Trend Micro Smart Protection has been incredibly helpful in enhancing security. While no product can offer 100% protection, it's effective in mitigating risks. Regarding incident response, it includes MDXDR, providing managed protection and response, along with XDR for threat detection and response. This proactive approach helps detect malicious activity within networks.

I like Trend Micro Smart Protection because it offers strong, all-around cybersecurity. It is better than many others out there. Plus, it helps with vulnerability and patch management, making it easier to provide top-notch services to our customers.

The tool detects trends in endpoint switches and includes other protection modules, such as behavioural protection. These can be integrated into identity research for investigating particular incidents.

What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools.

For example, a download might not be marked as malicious, but the tool will detect and flag it based on its behaviour if it tries to connect to a server. The tool has also improved our visibility. 

Trend Micro Smart Protection is used for security.

Trend Micro Smart Protection has helped our organization by keeping it safer from ongoing threats.

Our organization primarily uses the solution for formalities and as a brand protection antivirus. We plan to start to use it as end-point encryption and USB encryption, as well as to protect our emails.

The one PIN reporting is excellent on the solution. Our organization likes that very much. 

The reporting, in general, is very easy to understand and is much better than Surface. That particular solution has quite complex reporting that isn't easy to read.

Your workstation doesn't slow down, unlike when you use Symantec, for example.