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Trellix Endpoint Security vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
98
Ranking in other categories
Extended Detection and Response (XDR) (12th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trellix Endpoint Security is 3.3%, down from 3.9% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Anyone can use it, the protection is good, and they have all of the features."
"The primary reason the solution is good is because of its ease-of-use."
"The most valuable feature is the centralized console where everything can be controlled by the administration."
"We really like the dashboard from Trellix and we've found that it's pretty informative."
"Dynamic Application Containment."
"It's quite easy to install agents."
"We receive good protection with this solution."
"The solution provides a data view of the Alpha systems with Trellix installs and makes small changes to the central management console. Nothing on the endpoints themselves works, but it focuses more on the management side."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The most useful feature is endpoint security."
"The antivirus signature is valuable."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The solution integrates well with other Trend Micro products."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"The administration through the cloud is valuable."
"Integrates easily with almost every third-party product"
 

Cons

"The software download features could stand improvement."
"Support-wise they need to be better."
"The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
"We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications."
"It would be nice if the solution was a bit more stable."
"I've encountered minor challenges related to encryption."
"Some agents become old and then they don't communicate well any longer."
"Trying to move away from the signature model for antivirus and malware blocking is something that would be nice. Instead of having to update every day, which is signature-based, moving to more of a kernel or architecture-based model would probably be beneficial."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"There are no data loss prevention features."
"The threat response could be a bit better."
"The solution should improve its mobile management solution."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
 

Pricing and Cost Advice

"It's fairly priced compared to other products on the market."
"I rate Trellix Endpoint Security a nine out of ten for pricing."
"The pricing is great and licensing fees are billed on a yearly basis."
"It is not that expensive. There is no additional cost. We got the entire bundle together."
"Annual license fee is good"
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
"When comparing the solution to others it is a bit expensive. We are on a monthly license."
"Pricing is reasonable and runs at a cost per user per year."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"The cost seems competitive."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"A yearly price has to be paid. I rate the pricing an eight out of ten."
"The pricing is good compared to Symantec and McAfee."
"The solution is a little bit expensive in comparison to other traditional tools."
"This solution provides good value for the price."
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Top Industries

By visitors reading reviews
Educational Organization
42%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
Computer Software Company
17%
Manufacturing Company
11%
Government
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

inHouseIT, Seagate Technology
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Trellix Endpoint Security vs. Trend Micro Smart Protection and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.