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Trellix Endpoint Security vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.0
Number of Reviews
97
Ranking in other categories
Extended Detection and Response (XDR) (12th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Trellix Endpoint Security is 3.5%, down from 3.7% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

AhmedEl-Tayeb - PeerSpot reviewer
Dec 23, 2022
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
ManelAlvarez - PeerSpot reviewer
Oct 11, 2023
Offers strong, all-around cybersecurity but is expensive
Installing Trend Micro Smart Protection is typically easy, but it can be tricky if you have another antivirus that must be removed first. A cloud solution is a better option as it simplifies the process by only requiring an endpoint connection to the console, ensuring safety and ease of deployment. Deploying Trend Micro Smart Protection usually takes just a few minutes. It involves preparing an SQL table, checking the environment for optimal performance, and ensuring no conflicting antivirus solutions exist. Once that is done, deploying it is as simple as running a script. We have a team of eight engineers who maintain the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security."
"It's easy to use."
"The product is easy to use."
"There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec."
"The solution is reliable."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"The solution integrates well with other Trend Micro products."
"The most valuable features are the DLP and anti-virus functionality."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The configuration is easy."
"The tool offers centralized security management. The tool's deployment is flexible."
"We do get notifications, which are helpful."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
 

Cons

"There is room to improve with scalability."
"McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"The DAC (Dynamic Application Containment) component of this product needs improvement."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"The solution could use better updates and fewer bugs."
"Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing."
"We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The web filtering could be improved."
"The solution's device control options are not too beneficial."
"The solution could be more stable and secure."
"The pricing of the solution can be improved."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"It could be faster in responding to new threats like ransomware."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
 

Pricing and Cost Advice

"The product is expensive."
"Its price is very high. It is higher than its competitors, and it should be less."
"We pay for the license on an annual basis."
"Since the maintenance is done by our own team, the price of the subscription should really be cheaper."
"The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license."
"The pricing is great and licensing fees are billed on a yearly basis."
"McAfee's prices are flexible and can be quite competitive, although there are other solutions that are even more so."
"Trellix Endpoint Security is an inexpensive platform."
"The tool's licensing costs are yearly."
"This solution provides good value for the price."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"The price of the solution should be less expensive."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"In terms of pricing, in comparison to products like Kaspersky, Trend Micro's price might appear higher. However, this elevated cost can be rationalized due to the extensive features and detection engines that Trend Micro provides. The price may be a challenge for countries with economic conditions like Sri Lanka. If there was reasonable pricing for Sri Lanka, it would be a plus point."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"The cost seems competitive."
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Top Industries

By visitors reading reviews
Educational Organization
40%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
Computer Software Company
16%
Manufacturing Company
10%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very ...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
The product pricing for PCs is reasonable, but server security can be expensive.
What needs improvement with Trend Micro Smart Protection?
Smart Protection works well within our network, but we face limitations when PCs operate outside our network. Enhanced capability to detect and protect against various malicious programs would be b...
 

Also Known As

McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

inHouseIT, Seagate Technology
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Trellix Endpoint Security vs. Trend Micro Smart Protection and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.