Try our new research platform with insights from 80,000+ expert users

Trellix Endpoint Security vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Trellix Endpoint Security delivers substantial ROI and cost savings, exceeding 300%, by efficiently preventing security breaches and reducing expenses.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
7.6
Trellix Endpoint Security support is praised for expertise but inconsistent service and slow response times need improvement.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
I would rate their customer service nine out of ten.
The response time is a notable issue.
Some engineers are knowledgeable.
 

Scalability Issues

Sentiment score
7.6
Trellix Endpoint Security is highly scalable, easily integrating across environments for diverse needs, especially excelling in cloud setups.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
Trellix Endpoint Security is scalable.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
 

Stability Issues

Sentiment score
8.5
Trellix Endpoint Security is stable and reliable, with improved versions addressing issues and users rating it highly.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
 

Room For Improvement

Trellix Endpoint Security struggles with performance, detection speed, administration complexity, and compatibility, needing better automation and scalability.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
The product does not seem to be cloud-native.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Trellix Endpoint Security offers flexible pricing, valued for bundled deals, despite higher costs and per-user licensing concerns.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Trellix Endpoint Security excels in centralized management, offering robust, adaptive cybersecurity with seamless integration and user-friendly remote control features.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
The product does not seem to be cloud-native and there are issues with automating it.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
101
Ranking in other categories
Extended Detection and Response (XDR) (13th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trellix Endpoint Security is 3.0%, down from 3.9% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
848,989 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
42%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

inHouseIT, Seagate Technology
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Trellix Endpoint Security vs. Trend Micro Smart Protection and other solutions. Updated: April 2025.
848,989 professionals have used our research since 2012.