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Microsoft Defender for Business vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Business boosts productivity, saves up to 30% on budgets, and expands sales through integrated Microsoft services.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
 

Customer Service

Sentiment score
5.6
Microsoft's customer service is often seen as helpful but challenging to contact, with varied ratings and slow response times.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
It is rated ten out of ten for its quality and assistance.
There are challenges with the knowledge and experience of the support staff.
It is generally rated a seven out of ten for support skills and response time.
 

Scalability Issues

Sentiment score
8.2
Microsoft Defender for Business is highly scalable and reliable, effectively serving diverse industries despite potential configuration delays.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I find Microsoft Defender for Business to be good and reliable.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender for Business offers reliable stability with minor issues, earning user ratings of eight to ten.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
No customer complaints about its functionality or reliability.
Threat detection capabilities could be improved.
 

Room For Improvement

Microsoft Defender for Business needs improvements in customization, integration, user interface, management, support, and multi-year contract pricing.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
There can be improvements in the user interface to make it more intuitive.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Microsoft Defender for Business offers comprehensive security with competitive pricing and integration benefits within Office 365 premium subscriptions.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
The package with Business Premium is good for what you get for the price.
I consider Microsoft Defender to be expensive, however, it offers considerable value for the features provided.
Single-year pricing remains good.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Microsoft Defender for Business provides seamless security integration with AI-driven threat detection, user-friendly setup, and extensive monitoring capabilities.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Its vulnerability management is regarded as one of the best in the industry.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Microsoft Security Suite (17th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.1% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Vincent Gagnon - PeerSpot reviewer
Better security with comprehensive features but has a high cost
I have a lot of clients and I use Microsoft Defender for Business when we have certain types of licenses. It comes with Microsoft Business Premium. However, it is not available for many of my clients due to the high license cost, which makes it difficult to sell. I have a couple of clients who use…
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Retailer
6%
Computer Software Company
17%
Manufacturing Company
11%
Government
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The package with Business Premium is good for what you get for the price. The standalone license's cost is a bit higher, and I would rate it as an eight out of ten for pricing.
What needs improvement with Microsoft Defender for Business?
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market. It is less quick than Microsoft Defender or other antivirus solutions.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Microsoft Defender for Business vs. Trend Micro Smart Protection and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.