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Microsoft Defender for Business vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Microsoft Defender for Business boosts ROI with increased productivity, cost savings, improved security, and enhanced business opportunities.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
The value I see in Microsoft Defender for Business is in its ability to track and respond to application usage and security threats through its CASB and automation features, which are cost-beneficial.
 

Customer Service

Sentiment score
5.4
Microsoft Defender for Business offers prompt support but lacks efficiency, with slower resolutions and mixed user satisfaction ratings.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
It is rated ten out of ten for its quality and assistance.
The onboarding support is exceptional, ensuring seamless integration and implementation.
Faster support is needed for endpoint security solutions.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Business is praised for scalability, with high ratings, despite configuration challenges across sectors like IT and government.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I find Microsoft Defender for Business to be good and reliable.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Business is stable and reliable, with minimal downtime and occasional bugs, maintaining user satisfaction.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
No customer complaints about its functionality or reliability.
Although it generally works, there are occasional issues and errors that sometimes require a complete system format to rectify.
Threat detection capabilities could be improved.
 

Room For Improvement

Microsoft Defender for Business needs enhancements in reporting, integration, support efficiency, and pricing, with user-friendliness and communication issues.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
There can be improvements in the user interface to make it more intuitive.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Microsoft Defender for Business offers cost-effective pricing within Office 365 Premium, valued for features and nonprofit discounts, despite some competitors.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
Single-year pricing remains good.
The pricing is quite affordable at the enterprise level with no extra expenses noted.
The package with Business Premium is good for what you get for the price.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Microsoft Defender for Business provides scalable, cost-effective security with AI-powered threat detection, easy integration, and user-friendly features.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
Its vulnerability management is regarded as one of the best in the industry.
The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Microsoft Security Suite (15th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Advanced threat protection secures diverse workloads with cost-effective deployment
If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB. A default storage of 5 GB for logs should be included with Defender. There are limitations in whitelisting folders and files, and the whitelisting feature for Defender threat protection was deprecated. A straightforward feature for this should be added.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
7%
Retailer
6%
Manufacturing Company
6%
Computer Software Company
16%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The pricing is very expensive and not for low-budget organizations. The full suite is quite pricey.
What needs improvement with Microsoft Defender for Business?
Pricing could be lowered as it is expensive and not suitable for low-budget organizations. The full suite is on the pricier side. Additionally, the completion of the integration within Microsoft Se...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Microsoft Defender for Business vs. Trend Micro Smart Protection and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.