We performed a comparison between Microsoft Defender for Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The stability is very good."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The integration with all variations of Microsoft Defender, for Endpoint, 365, and Cloud is valuable."
"The solution's threat protection is mostly AI and machine-learning based. That is the most important feature of the product. It also offers centralized management so I can remotely manage devices."
"This is not an inventory solution, but it helps you take count of how many workstations you have, as well as what software is installed on each of them."
"It's absolutely free to use."
"We had certain compliance and usage issues. For example, our company wanted to go with CIS, but we didn't have a proper way of measuring whether the endpoints have the right standards in place or whether they were compliant with CIS. Microsoft Defender was like a one-stop for most things because it gave us the vulnerability and patching scores so that our vulnerability management teams can focus on covering up the vulnerabilities and the patching team can check the vulnerable versions and deploy the right versions."
"The folders and files protection are its most valuable features. These have been valuable because of the increase in ransomware attacks. With these two features, I can ensure that no changes have been made to our system or endpoint folders and files without the user being aware."
"The biggest benefit to Windows Defender is that it is built-in to the operating system by Microsoft."
"The endpoint detection of threats is valuable. The initial detection of things like ransomware and viruses and being able to shut down machines immediately and stop a threat is valuable. We can stop a threat at a source versus allow it to propagate it across the network."
"The solution has multiple modules within a single agent deployment."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The administration through the cloud is valuable."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"We do get notifications, which are helpful."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The tool offers centralized security management. The tool's deployment is flexible."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR can be improved by providing more detailed reporting."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Detections could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"It takes about two business days for initial support, which is too slow in urgent situations."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The pricing could be a bit better."
"Microsoft Defender for Endpoint can improve by making the reporting faster. It takes some time to reflect back to the administration portal of what has been updated. For example, out of 100 Computers, approximately 90 computers received updates, but when you check the administration portal over one or two days, you will only see 75, even though 90 were updated."
"I'm not too sure of its current capabilities, but I'm pretty sure they are doing a good job on Windows and Mac. However, I'm not sure whether they covered Linux. If I remember correctly, Microsoft Defender didn't have anything proper on Linux back then, but if they have improved it from that aspect, it would already be ticking all the boxes."
"There could be an increase in security for the solution."
"The system can always be simplified and have a better integration check. More detailed reports would be good. When it does the integrated check, it just shows if the system is okay but I want to know what happened."
"The solution needs to improve its ransomware. It's not so good. It could also use some general performance optimization for the computers the solution operates on, to ensure it does not slow down the devices."
"Sometimes the software doesn't work the way we expect it to, and in those cases, we can't communicate with a device because it may be infected."
"It should support non-Windows products better. Microsoft is now one of the leading vendors in the security area. So, they should be product-independent."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"The solution should improve its mobile management solution."
"There is room for improvement to make it better for customers."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"This product is not very simple and in fact, kind of hard for some people to understand."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Microsoft Intune, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Cortex XDR by Palo Alto Networks. See our Microsoft Defender for Endpoint vs. Trend Micro Smart Protection report.
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