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Symantec Endpoint Security vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
7.6
Number of Reviews
141
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security is 4.2%, down from 5.0% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

PedroSoares - PeerSpot reviewer
Nov 4, 2022
Helps us block ports, like TCP and UDP, and we don't need to use Active Directory GPOs to block anything
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools. For example, EDR gives me some applications with a version linked to a CVE or a MITRE attack. That's really interesting, But we don't know about other software that is installed and that means we need to install and use other software on the workstation to collect that information. If Symantec could do that, it would help managers improve their security, as they would know all the software installed on each device. Because Symantec is already installed on a workstation, it would not be difficult for the agent to collect information about the software installed. It wouldn't need to do anything other than collect and share the information. That would be a huge advantage for the administrator. The more information we have about a device, the more secure we can make it. For example, there are types of software that can open a port that an attacker can use. If we know that such software is installed, we could just act before something happens. If Symantec could collect that software information, it would be amazing.
ManelAlvarez - PeerSpot reviewer
Oct 11, 2023
Offers strong, all-around cybersecurity but is expensive
Installing Trend Micro Smart Protection is typically easy, but it can be tricky if you have another antivirus that must be removed first. A cloud solution is a better option as it simplifies the process by only requiring an endpoint connection to the console, ensuring safety and ease of deployment. Deploying Trend Micro Smart Protection usually takes just a few minutes. It involves preparing an SQL table, checking the environment for optimal performance, and ensuring no conflicting antivirus solutions exist. Once that is done, deploying it is as simple as running a script. We have a team of eight engineers who maintain the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use and keeps us secure."
"Can detect and prevent attacks that are exploring common software vulnerabilities."
"Threat protection has always worked well."
"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."
"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
"Scalability."
"We use the solution for our endpoint security."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"The antivirus signature is valuable."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The most valuable feature of the solution is its simplicity."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The solution is easy to use, flexible, and secure."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
 

Cons

"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"The solution's reporting could be improved."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good."
"It can maybe send notifications when there is an update and everything is successful."
"We had trouble with the advanced features, such as the firewall builder and all the network protection modules. We were having a lot of issues because it would sometimes block users or the printing, or it would create issues with the network access resources."
"The Centralized Management could be improved."
"It would be nice to have customized reports integrated on the main console with no additional DB server or BI server."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"The pricing of the solution can be improved."
"The solution should improve its mobile management solution."
"The solution's device control options are not too beneficial."
"It does not provide insights into what is being done."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
 

Pricing and Cost Advice

"We pay our licensing fees on a yearly basis, and everything is included in that price."
"Licensing is per user. Therefore, it makes it easy to do licensing."
"Its price is reasonable."
"The licensing terms can range from subscription-based to perpetual, to annual, to tri-annual."
"I rate the product's pricing a six out of ten."
"Symantec is expensive."
"It's not cheap."
"Its price should be reasonable."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"The price of Trend Micro Smart Protection is reasonable."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"The solution is a little bit expensive in comparison to other traditional tools."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"The product pricing for PCs is reasonable, but server security can be expensive."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
16%
Manufacturing Company
10%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
The product pricing for PCs is reasonable, but server security can be expensive.
What needs improvement with Trend Micro Smart Protection?
Smart Protection works well within our network, but we face limitations when PCs operate outside our network. Enhanced capability to detect and protect against various malicious programs would be b...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Symantec Endpoint Security vs. Trend Micro Smart Protection and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.