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CrowdStrike Falcon vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon enhances ROI by improving productivity, reducing costs, minimizing downtime, and effectively preventing cyber threats.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is praised for prompt support but needs improvement in personalized attention and communication depth.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon is cloud-based, highly scalable, supports numerous endpoints, and easily adapts to businesses, ensuring extensive protection scalability.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is stable and reliable, effectively managing endpoints with minimal issues, though minor update bugs may occur.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
 

Room For Improvement

Users highlight needs for better dashboard, integration, performance, reporting, threat detection, pricing, and support in CrowdStrike Falcon.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Enterprise buyers find CrowdStrike Falcon's robust security services offer great value despite slightly higher pricing compared to some alternatives.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
 

Valuable Features

CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat intelligence, minimal impact, AI-driven detection, and 24/7 monitoring.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
122
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of CrowdStrike Falcon is 11.1%, up from 8.7% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Manufacturing Company
11%
Government
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro Smart Protection and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.