We performed a comparison between CrowdStrike Falcon and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"The most valuable feature is the analysis, because of the beta structure."
"It is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The stability is very good."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"At this point what is most valuable is the interface, which is easy to navigate."
"The CS falcon agent is a lightweight agent compared with other agents of EDR products."
"The most valuable feature of CrowdStrike Falcon is its accuracy."
"I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"It helps us to identify the threats according to the behavior of any process that is running on any particular system. It helps immensely to identify any malicious behavior on any endpoints."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"The solution offers great stability."
"The solution has multiple modules within a single agent deployment."
"The configuration is easy."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"We do get notifications, which are helpful."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"Trend Micro is easy to use and it has good security features."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR can be improved by providing more detailed reporting."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The dashboard isn't easy to access and manage."
"I haven't seen the use of AI in the solution."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There is room for improvement in managing multiple customer IDs."
"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
"CrowdStrike Falcon needs to improve their host management system."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"The solution needs to have integration with on-premises security devices and security facilities. That means all the security products, including the perimeter firewall, the DMZ."
"It does take more time to scan than other solutions."
"We encounter occasional issues, such as when disabling network access for a host that uses CrowdStrike."
"The performance could be better."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"Some functionalities within the DLP can be improved."
"This product is not very simple and in fact, kind of hard for some people to understand."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"It is onsite. It does have its challenges in terms of scalability."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"The solution could be more stable and secure."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 107 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 40 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and Symantec Endpoint Security. See our CrowdStrike Falcon vs. Trend Micro Smart Protection report.
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