We performed a comparison between Intercept X Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"The stability is very good."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"What I have found the most valuable about Sophos Intercept X is the ease of use with management administration and the solution's ability to stop exploits and ransomware."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"The solution is scalable."
"The most valuable feature is the behavioral, non-signature-based threat detection."
"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"The antivirus signature is valuable."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"Trend Micro is easy to use and it has good security features."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The AI is excellent."
"We do get notifications, which are helpful."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The dashboard isn't easy to access and manage."
"I haven't seen the use of AI in the solution."
"The solution is not user-friendly."
"Cannot be used on mobile devices with a secure connection."
"They don't have the full stack of offerings as compared to the other competitive products that we see."
"Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources."
"The product’s DDoS and AI features must be improved."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"If Sophos Intercept allows users to restrict website access based on specific needs, such as streaming new videos for business purposes, we would prefer to use that."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature."
"The solution's device control options are not too beneficial."
"The pricing of the solution can be improved."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"The web filtering could be improved."
"The solution’s technical support is not very good and could be improved."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"There are no data loss prevention features."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 40 reviews. Intercept X Endpoint is rated 8.4, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Intercept X Endpoint vs. Trend Micro Smart Protection report.
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