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Cynet vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.1
Cynet provides highly rated 24/7 responsive support, with excellent SOC integration, though portal and feature support needs improvement.
Sentiment score
5.5
Trend Micro Smart Protection support is responsive and effective, though complex issues and standard support may have longer wait times.
Their SOC side support, when a threat is detected, is excellent.
 

Room For Improvement

Sentiment score
5.5
Cynet needs improvements in mobile support, reporting, integrations, incident visibility, and support infrastructure, especially in Asia.
Sentiment score
5.4
Trend Micro Smart Protection requires improvements in management tools, pricing, integration, deployment, analytics, compatibility, documentation, resource usage, and technical support.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
 

Scalability Issues

Sentiment score
8.5
Cynet offers scalable security solutions across industries, supporting diverse environments with ease of expansion and seamless onboarding.
Sentiment score
7.9
Trend Micro Smart Protection is praised for its high scalability, suiting small to large enterprises with stable performance.
Cynet is very scalable.
 

Setup Cost

Sentiment score
6.6
Cynet offers budget-friendly pricing with comprehensive security components, costing between $18,000 and $28,000 annually, plus per license fees.
No sentiment score available
I think the pricing of Cynet is fair and one of the better options in the market.
 

Stability Issues

Sentiment score
8.6
Cynet is highly reliable and stable, with consistent high ratings for efficiency and minimal resource usage compared to alternatives.
Sentiment score
8.5
Trend Micro Smart Protection is considered reliable with good performance, though compatibility with major vendors like Microsoft needs improvement.
 

Valuable Features

Sentiment score
8.4
Cynet offers user-friendly, scalable security with automated features, 24/7 support, and comprehensive ransomware and malware protection for all teams.
Sentiment score
8.1
Trend Micro Smart Protection offers comprehensive security and easy integration, featuring strong endpoint protection, AI capabilities, and ransomware defenses.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
37
Ranking in other categories
Security Information and Event Management (SIEM) (10th), User Entity Behavior Analytics (UEBA) (4th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (10th), Ransomware Protection (5th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.1%, up from 1.1% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ch342 - PeerSpot reviewer
Continuously improving and comes with automated response and SIEM/SOC
This is the third company I've worked with, and I've brought them in as a provider. For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.
ManelAlvarez - PeerSpot reviewer
Offers strong, all-around cybersecurity but is expensive
Installing Trend Micro Smart Protection is typically easy, but it can be tricky if you have another antivirus that must be removed first. A cloud solution is a better option as it simplifies the process by only requiring an endpoint connection to the console, ensuring safety and ease of deployment. Deploying Trend Micro Smart Protection usually takes just a few minutes. It involves preparing an SQL table, checking the environment for optimal performance, and ensuring no conflicting antivirus solutions exist. Once that is done, deploying it is as simple as running a script. We have a team of eight engineers who maintain the solution.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
7%
Computer Software Company
16%
Manufacturing Company
11%
Government
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I don't have specific information about integration capabilities or licensing costs.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
The product pricing for PCs is reasonable, but server security can be expensive.
What needs improvement with Trend Micro Smart Protection?
Smart Protection works well within our network, but we face limitations when PCs operate outside our network. Enhanced capability to detect and protect against various malicious programs would be b...
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Learn More

 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Cynet vs. Trend Micro Smart Protection and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.