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Cynet vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cynet delivers quick ROI, effective virus prevention, and automates oversight, rapidly stopping cyberattacks for various clients.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
 

Customer Service

Sentiment score
7.6
Cynet's 24/7 support is praised for responsiveness and knowledge, with some suggested improvements in ticket speed and regional expansion.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
Their SOC side support, when a threat is detected, is excellent.
Their technical support can be improved in terms of speed when opening a ticket.
I was very satisfied with their technical support.
 

Scalability Issues

Sentiment score
7.9
Cynet offers scalable, efficient endpoint management for diverse sectors, supporting cloud and on-premises installations, ensuring adaptability across industries.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
The solution is highly scalable.
Cynet is very scalable.
 

Stability Issues

Sentiment score
8.5
Cynet is preferred for its stability and simplicity, offering reliable performance with minimal issues, appealing to many users.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
 

Room For Improvement

Cynet needs improved mobile support, faster technical assistance, flexible reporting, better threat handling, and enhanced integrations and features.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Integration with local Active Directory, not only Azure AD, is a must.
Having a DLP feature would also add value.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Cynet offers affordable, flexible subscriptions with high ROI, cost-effective features, and competitive pricing compared to CrowdStrike and Sentinel One.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
I think the pricing of Cynet is fair and one of the better options in the market.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Cynet provides advanced threat detection, easy setup, and flexible pricing, appealing to small teams with low management effort.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
The SOAR function, deception, and forensics are very useful.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (4th), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (10th), Ransomware Protection (6th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.1%, down from 1.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price is competitive, so I cannot complain about it.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Cynet vs. Trend Micro Smart Protection and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.