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Kaspersky Endpoint Security for Business vs Trend Micro Smart Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XDR offers cost-effective malware prevention, compliance, reduced operational costs, improved performance, and comprehensive threat identification.
Sentiment score
5.9
Kaspersky Endpoint Security offers cost-effective protection, easy setup, reduced admin needs, and aids in quick recovery from incidents.
Sentiment score
3.5
Trend Micro Smart Protection offers positive ROI, emphasizing prevention, good returns, and brand protection over time, despite initial skepticism.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
 

Customer Service

Sentiment score
6.9
Cortex XDR's customer service receives mixed reviews, with experiences varying based on support plans and regional partner involvement.
Sentiment score
6.7
Kaspersky's customer service is praised, but technical support receives mixed reviews; paid options and external vendors offer varied effectiveness.
Sentiment score
6.1
Trend Micro Smart Protection's customer service varies, with delays in some regions, especially for higher-tier issues.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The technical support from Kaspersky was very responsive.
Security Solutions Architect at Systems Engineering of Egypt
I would rate technical support from Kaspersky a nine out of ten.
Group CIO at Thal Industries Corporation Ltd
The agent is very light, and it doesn't cause any issues on the machine.
Solutions Architect at a tech services company with 51-200 employees
I would rate their technical support a nine out of ten as it helps with every query.
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, adaptable cloud-based security, supporting diverse workloads and smooth deployment across numerous endpoints and environments.
Sentiment score
7.1
Kaspersky Endpoint Security is scalable and adaptable, with challenges in network configurations and large-scale updates for bigger deployments.
Sentiment score
7.6
Trend Micro Smart Protection is scalable and adaptable across various sectors, though large expansions may require planning.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
Security Solutions Architect at Systems Engineering of Egypt
Both scalability and stability of Kaspersky Endpoint Security for Business are solid.
Group CIO at Thal Industries Corporation Ltd
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable, reliable under heavy loads, with few bugs and continuous performance improvements.
Sentiment score
7.7
Kaspersky Endpoint Security is stable and reliable, with resource demands occasionally causing performance issues, yet generally satisfied users.
Sentiment score
7.7
Trend Micro Smart Protection is stable and reliable, with high scores and minor compatibility issues reported by some users.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
There have been performance issues during scanning, causing the PC to respond slowly.
Security Solutions Architect at Systems Engineering of Egypt
 

Room For Improvement

Cortex XDR needs UI simplification, improved integration, better reporting, and training, while users face high costs and configuration challenges.
Kaspersky Endpoint Security users seek improvements in device control, performance, integration, user interface, and pricing adjustments.
Trend Micro Smart Protection requires enhancements in integration, AI capabilities, usability, documentation, support, system compatibility, deployment, and security.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
Security Solutions Architect at Systems Engineering of Egypt
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern.
Group CIO at Thal Industries Corporation Ltd
Kaspersky Endpoint Security for Business does not have encryption tools.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
We've experienced compatibility issues with Windows endpoint protection.
Security Architect at Kyndryl
Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS.
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
 

Setup Cost

Cortex XDR is seen as an expensive yet flexible solution with scalable pricing varying from $20 to $90 per user.
Kaspersky Endpoint Security's pricing is competitive and cost-effective, with discounts for volume, though some extras may increase costs.
Trend Micro Smart Protection is seen as reasonably priced despite costs varying from 100 Euros to $15,000 annually.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
Security Solutions Architect at Systems Engineering of Egypt
However, their pricing is comparable to CrowdStrike.
Security Architect at Kyndryl
 

Valuable Features

Cortex XDR enhances threat detection and response with AI, seamless integration, and efficient threat intelligence for improved risk management.
Kaspersky Endpoint Security offers comprehensive, scalable protection with real-time updates, high detection rates, and seamless integration across platforms.
Trend Micro Smart Protection offers AI-driven endpoint security, seamless integration, ransomware protection, and light resource usage enhancing system efficiency.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures.
Security Solutions Architect at Systems Engineering of Egypt
The best features in Kaspersky Endpoint Security for Business are the file threat protection, web threat protection, mail threat protection, network threat protection, firewall, behavior detection, and exploit prevention.
Group CIO at Thal Industries Corporation Ltd
The unified endpoint management and the capabilities that are added to the antivirus and anti-malware are what differentiate this solution from others.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
Security Architect at Kyndryl
The most valuable features and functionalities in Deep Discovery are that it is used for monitoring malicious traffic, and it operates down to the firewall and inspects any malicious traffic.
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Kaspersky Endpoint Security...
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Endpoint Compliance (2nd), Endpoint Detection and Response (EDR) (17th), Extended Detection and Response (XDR) (12th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of Kaspersky Endpoint Security for Business is 2.5%, down from 3.7% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
Kaspersky Endpoint Security for Business2.5%
Trend Micro Smart Protection0.9%
Other93.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
SR
Group CIO at Thal Industries Corporation Ltd
Have maintained strong endpoint protection through behavioral analysis and daily monitoring
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern. I think they could add it in the future; however, antivirus cannot provide a proper DLP solution, but they can offer a mix of DLP, similar to Trend Micro Apex One, which provides some sort of DLP file management. Nonetheless, we need a proper DLP solution such as Forcepoint or Symantec, whichever suits us. We'll be conducting performance evaluation in the next quarter while working on other projects. More value means a better GUI, user interface, and comprehensive reporting capabilities. In Sophos, we receive a daily system-generated report about what is happening, plus an alert system. The reporting system in Trend Micro is also excellent; I receive an email every day at 10:00 AM with a report for the last 24 hours.
reviewer2759025 - PeerSpot reviewer
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
Deep traffic inspection has strengthened threat detection and provides smooth zero day protection
I have been dealing with Deep Discovery that inspects incoming and outgoing traffic, and it is used for packet filtering. The most valuable features and functionalities in Deep Discovery are that it is used for monitoring malicious traffic, and it operates down to the firewall and inspects any malicious traffic. I have used Deep Discovery's sandbox analysis feature. The sandboxing feature helps our threat detection efforts as it internally inspects the malicious data and holds it in the sandbox, and after the analysis, the file is quarantined. I evaluate Deep Discovery's real-time visibility on network traffic as a better solution for inspecting traffic. In incident response, Deep Discovery captures zero-day threats easily and provides the best visibility on the console. I assess the effectiveness of Trend Micro's real-time analysis in my defense strategy as good, as it does not disturb any work and operates very smoothly in the background without any utilization.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
7%
Performing Arts
11%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise27
Large Enterprise33
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise17
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Kaspersky Endpoint Security?
Kaspersky Endpoint Security for Business does not have encryption tools. It uses the Windows BitLocker tool, which is...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS, so currently we are using the ser...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Kaspersky Work Space Security, Kaspersky Endpoint Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ACMS, Arqiva, Pakistan International Airlines, RAO UES
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Kaspersky Endpoint Security for Business vs. Trend Micro Smart Protection and other solutions. Updated: February 2026.
882,813 professionals have used our research since 2012.