BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry and Trend Micro are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #20 with an average rating of 8.4, while Trend Micro is ranked #45 with an average rating of 8.0. BlackBerry holds a 1.2% mindshare in EPP, compared to Trend Micro’s 0.7% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 84% of Trend Micro users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,661 Views
2,774 Comparison Views

85% willing to recommend

Trend Micro ServerProtect

Read 14 Trend Micro ServerProtect reviews

2,620 Views
1,559 Comparison Views

84% willing to recommend

BlackBerry Cylance Cybersec...

Trend Micro ServerProtect

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Executive SummaryUpdated on Jan 12, 2025

BlackBerry Cylance Cybersecurity and Trend Micro ServerProtect compete in the cybersecurity market. BlackBerry Cylance has the upper hand in AI-driven threat detection and light system impact, while Trend Micro ServerProtect is more valued for cloud management and robust integration capabilities.

Features: BlackBerry Cylance offers AI-driven threat detection, lightweight operations with minimal system impact, and features like CylanceOPTICS for comprehensive endpoint protection. Trend Micro ServerProtect provides virtual patching, centralized cloud management, and protection that covers virtual machines without installing agents on each node.

Room for Improvement: BlackBerry Cylance needs enhancements in its user interface, reduction in false positives, and improvements in its alerting system. Trend Micro ServerProtect could benefit from better platform integration, expanded EDR visibility, and improvements in management for complex setups.

Ease of Deployment and Customer Service: BlackBerry Cylance offers flexible deployment options across public and private clouds but faces inconsistent technical support experiences. Trend Micro ServerProtect provides hybrid deployment flexibility and receives higher praise for its consistent support quality and ease of setup.

Pricing and ROI: BlackBerry Cylance is perceived as more expensive compared to competitors like Kaspersky, while Trend Micro ServerProtect offers a flexible pricing model, scalable according to needs. BlackBerry provides cost-effectiveness in endpoint protection, and Trend Micro's variable pricing allows customization with both solutions offering strong ROI through enhanced security and reduced labor costs.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect Report (Updated: March 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

March 2025

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Helped 841,431 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

45th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Syed Azimuddin

Senior Specialist - Security Solutions at Mannai

Realtime intelligent end-to-end detection and protection from malware in a highly versatile product

From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the best features of the solution is that it's easy to deploy."

"The solution’s AI is its most valuable feature."

"I rate the tool a ten out of ten when it comes to the ease of use or management part."

"The solution is stable."

"The solution is easy to deploy."

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."

"It provides good insight into the programs, applications, or websites that may need attention."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

More BlackBerry Cylance Cybersecurity pros

"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."

"It helps us quickly address potential issues and provides us with valuable insights."

"Able to quarantine any malware."

"It can be managed from the cloud."

"The initial setup is very straightforward."

"Virtual Batching and the intelligent anti-malware components are valuable security tools."

"The most valuable feature is Data Loss Prevention (DLP)."

"The solution allows centralized administration"

More Trend Micro ServerProtect pros

Cons

"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."

"CylancePROTECT's dashboard could be more user-friendly."

"The solution’s user interface could be improved."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."

"It is hard to manage."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"The solution’s technical support could be improved."

More BlackBerry Cylance Cybersecurity cons

"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."

"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."

"Lacking analytics and a machine learning technique."

"The solution should provide features to block devices, specific IPs or URLs"

"Trend Micro is a little bit complicated when it comes to setting up special policies."

"The cost is very high and it should be lower to be more competitive."

"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."

"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"CylancePROTECT is an affordable solution."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"This cost of the license is approximately $5 USD monthly per user."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"The monthly fee is $55 USD per user."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

"This product has an annual subscription, but also offers MSP options."

"The product is available at a reasonable price"

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

"Pricewise, this product is okay."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Government

Financial Services Firm

Computer Software Company

13%

Government

11%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Trend Micro ServerProtect?

The initial setup is very straightforward.

See all answers

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.

See all answers

What needs improvement with Trend Micro ServerProtect?

The solution should provide features to block devices, specific IPs or URLs.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 21% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Kaspersky Endpoint Security for Business vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs Trend Micro ServerProtect

Compared 25% of the time

HP Wolf Security vs Trend Micro ServerProtect

Compared 20% of the time

Cortex XDR by Palo Alto Networks vs Trend Micro ServerProtect

Compared 17% of the time

SentinelOne Singularity Complete vs Trend Micro ServerProtect

Compared 14% of the time

Kaspersky Endpoint Detection and Response Optimum vs Trend Micro ServerProtect

Compared 7% of the time

More Trend Micro ServerProtect Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

March 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Trend Micro ServerProtect

February 2025

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Trend Micro

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

March 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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