BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry and Trend Micro are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #18 with an average rating of 8.3, while Trend Micro is ranked #45 with an average rating of 8.0. BlackBerry holds a 1.3% mindshare in EPP, compared to Trend Micro’s 0.7% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 84% of Trend Micro users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

4,155 Views
3,119 Comparison Views

85% willing to recommend

Trend Micro ServerProtect

Read 14 Trend Micro ServerProtect reviews

2,862 Views
1,777 Comparison Views

84% willing to recommend

BlackBerry Cylance Cybersec...

Trend Micro ServerProtect

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Executive SummaryUpdated on Jan 12, 2025

BlackBerry Cylance Cybersecurity and Trend Micro ServerProtect compete in the cybersecurity market. BlackBerry Cylance has the upper hand in AI-driven threat detection and light system impact, while Trend Micro ServerProtect is more valued for cloud management and robust integration capabilities.

Features: BlackBerry Cylance offers AI-driven threat detection, lightweight operations with minimal system impact, and features like CylanceOPTICS for comprehensive endpoint protection. Trend Micro ServerProtect provides virtual patching, centralized cloud management, and protection that covers virtual machines without installing agents on each node.

Room for Improvement: BlackBerry Cylance needs enhancements in its user interface, reduction in false positives, and improvements in its alerting system. Trend Micro ServerProtect could benefit from better platform integration, expanded EDR visibility, and improvements in management for complex setups.

Ease of Deployment and Customer Service: BlackBerry Cylance offers flexible deployment options across public and private clouds but faces inconsistent technical support experiences. Trend Micro ServerProtect provides hybrid deployment flexibility and receives higher praise for its consistent support quality and ease of setup.

Pricing and ROI: BlackBerry Cylance is perceived as more expensive compared to competitors like Kaspersky, while Trend Micro ServerProtect offers a flexible pricing model, scalable according to needs. BlackBerry provides cost-effectiveness in endpoint protection, and Trend Micro's variable pricing allows customization with both solutions offering strong ROI through enhanced security and reduced labor costs.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect Report (Updated: January 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

18th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

45th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.5% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Hadar Eshel

Co-Founder and CEO at Cloudway

Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance

We integrate it into our comprehensive cybersecurity strategy, specifically for antivirus and antiviral purposes. CylancePROTECT provides comprehensive endpoint security, including EDR capabilities. Additionally, BlackBerry now offers XDR, similar to other companies like CrowdStrike and SentinelOne. The AI-driven threat detection of CylancePROTECT has significantly enhanced our organization's security posture. This company has pioneered an AI-based engine that doesn't rely on signatures, thus offering protection for every computer, server, and endpoint without requiring specific signatures for malware or other attacks. Cylance stands out for pioneering the delivery of a complete AI-driven antivirus engine that relies primarily, if not solely, on AI and machine learning for threat identification. Remarkably, it identifies over 99.7% of global threats.

Read full review

Syed Azimuddin

Senior Specialist - Security Solutions at Mannai

Realtime intelligent end-to-end detection and protection from malware in a highly versatile product

From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup of CylancePROTECT is very easy."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"It does a good job of protecting us."

"The deployment of updates is easy."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."

More BlackBerry Cylance Cybersecurity pros

"The most valuable feature is Data Loss Prevention (DLP)."

"Technical support was perfect."

"It can be managed from the cloud."

"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."

"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."

"I use this solution for data blocking, software protection, and frame protection."

"Allows us to protect OneDrive and SharePoint, and emails too."

"The solution allows centralized administration"

More Trend Micro ServerProtect pros

Cons

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."

"It is hard to manage."

"If they can add more features on top of their Persona feature that would be ideal."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."

"I would say one thing that they might need to bring in is protection for mobile devices."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"It should provide more details about the events that they have detected."

More BlackBerry Cylance Cybersecurity cons

"Lacking analytics and a machine learning technique."

"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."

"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."

"The solution should provide features to block devices, specific IPs or URLs"

"No built-in vulnerability scanner for management solutions."

"Notifications are not very good with Trend Micro."

"Could include additional features such as an intrusion prevention system."

"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"We would just add more if there are new users, but right now you just need one license for per user."

"The licensing part of the product is too expensive compared to other solutions in the market."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"The product cost is about $5, per user, per month."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"It's not so heavily priced; rather, it's average and decent."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"This product has an annual subscription, but also offers MSP options."

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

"Pricewise, this product is okay."

"The product is available at a reasonable price"

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

12%

Government

Financial Services Firm

Computer Software Company

13%

Government

12%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...

See all answers

What do you like most about Trend Micro ServerProtect?

The initial setup is very straightforward.

See all answers

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.

See all answers

What needs improvement with Trend Micro ServerProtect?

The solution should provide features to block devices, specific IPs or URLs.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 23% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 17% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Cortex XDR by Palo Alto Networks vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Kaspersky Endpoint Security for Business vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs Trend Micro ServerProtect

Compared 29% of the time

Cortex XDR by Palo Alto Networks vs Trend Micro ServerProtect

Compared 18% of the time

HP Wolf Security vs Trend Micro ServerProtect

Compared 17% of the time

SentinelOne Singularity Complete vs Trend Micro ServerProtect

Compared 11% of the time

Microsoft Defender for Endpoint vs Trend Micro ServerProtect

Compared 7% of the time

More Trend Micro ServerProtect Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

January 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Trend Micro ServerProtect

December 2024

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Learn More

BlackBerry

Trend Micro

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

January 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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