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BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
44th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Syed Azimuddin - PeerSpot reviewer
Realtime intelligent end-to-end detection and protection from malware in a highly versatile product
From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has good RAM capacity for the power I need"
"It secures different entry points into the network."
"The solution’s AI is its most valuable feature."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The most valuable feature of CylancePROTECT is the support."
"It does a good job of protecting us."
"The Application Guard and ByteGuard are useful features."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Able to quarantine any malware."
"Allows us to protect OneDrive and SharePoint, and emails too."
"The initial setup is very straightforward."
"Performance is very good."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"The most valuable features are the anti-malware and antivirus capabilities."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
 

Cons

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The product must make the interface a little more user-friendly."
"The solution’s user interface could be improved."
"The price for this EPP platform is expensive and could be improved."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"They could improve on the false positives, reporting and whitelisting features."
"The solution should implement AI in the product."
"The cost is very high and it should be lower to be more competitive."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"The solution should provide features to block devices, specific IPs or URLs"
"Could include additional features such as an intrusion prevention system."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"The endpoint protection could always be stronger."
 

Pricing and Cost Advice

"We pay our license on a yearly basis and have just renewed for two years."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The licensing part of the product is too expensive compared to other solutions in the market."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The license price for this solution could be better. It's on the expensive side."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The tool is not that expensive."
"The product is available at a reasonable price"
"Pricewise, this product is okay."
"This product has an annual subscription, but also offers MSP options."
"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."
"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for Trend Micro ServerProtect?
The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.
What needs improvement with Trend Micro ServerProtect?
The solution should provide features to block devices, specific IPs or URLs.
 

Also Known As

Blackberry Protect
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Siemens
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.