BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry and Trend Micro are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #20 with an average rating of 8.4, while Trend Micro is ranked #45 with an average rating of 8.0. BlackBerry holds a 1.2% mindshare in EPP, compared to Trend Micro’s 0.7% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 84% of Trend Micro users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,661 Views
2,774 Comparison Views

85% willing to recommend

Trend Micro ServerProtect

Read 14 Trend Micro ServerProtect reviews

2,620 Views
1,559 Comparison Views

84% willing to recommend

BlackBerry Cylance Cybersec...

Trend Micro ServerProtect

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Executive SummaryUpdated on Jan 12, 2025

BlackBerry Cylance Cybersecurity and Trend Micro ServerProtect compete in the cybersecurity market. BlackBerry Cylance has the upper hand in AI-driven threat detection and light system impact, while Trend Micro ServerProtect is more valued for cloud management and robust integration capabilities.

Features: BlackBerry Cylance offers AI-driven threat detection, lightweight operations with minimal system impact, and features like CylanceOPTICS for comprehensive endpoint protection. Trend Micro ServerProtect provides virtual patching, centralized cloud management, and protection that covers virtual machines without installing agents on each node.

Room for Improvement: BlackBerry Cylance needs enhancements in its user interface, reduction in false positives, and improvements in its alerting system. Trend Micro ServerProtect could benefit from better platform integration, expanded EDR visibility, and improvements in management for complex setups.

Ease of Deployment and Customer Service: BlackBerry Cylance offers flexible deployment options across public and private clouds but faces inconsistent technical support experiences. Trend Micro ServerProtect provides hybrid deployment flexibility and receives higher praise for its consistent support quality and ease of setup.

Pricing and ROI: BlackBerry Cylance is perceived as more expensive compared to competitors like Kaspersky, while Trend Micro ServerProtect offers a flexible pricing model, scalable according to needs. BlackBerry provides cost-effectiveness in endpoint protection, and Trend Micro's variable pricing allows customization with both solutions offering strong ROI through enhanced security and reduced labor costs.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect Report (Updated: March 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

45th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.5% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Syed Azimuddin

Senior Specialist - Security Solutions at Mannai

Realtime intelligent end-to-end detection and protection from malware in a highly versatile product

From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"The deployment of updates is easy."

"It secures different entry points into the network."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

"Endpoints are protected in real-time without the need of a centralized server."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

More BlackBerry Cylance Cybersecurity pros

"Virtual Batching and the intelligent anti-malware components are valuable security tools."

"I use this solution for data blocking, software protection, and frame protection."

"The initial setup is very straightforward."

"The most valuable features are the anti-malware and antivirus capabilities."

"Technical support was perfect."

"Allows us to protect OneDrive and SharePoint, and emails too."

"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."

"Performance is very good."

More Trend Micro ServerProtect pros

Cons

"The solution should implement AI in the product."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."

"The solution needs better dashboards that are easier to use."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

More BlackBerry Cylance Cybersecurity cons

"The endpoint protection could always be stronger."

"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."

"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."

"Lacking analytics and a machine learning technique."

"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."

"Could include additional features such as an intrusion prevention system."

"Notifications are not very good with Trend Micro."

"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"It is expensive, but not unreasonable."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"The tool is not that expensive."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

"The monthly fee is $55 USD per user."

"This cost of the license is approximately $5 USD monthly per user."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

"Pricewise, this product is okay."

"This product has an annual subscription, but also offers MSP options."

"The product is available at a reasonable price"

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Government

Financial Services Firm

Computer Software Company

13%

Government

11%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Trend Micro ServerProtect?

The initial setup is very straightforward.

See all answers

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.

See all answers

What needs improvement with Trend Micro ServerProtect?

The solution should provide features to block devices, specific IPs or URLs.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 21% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Kaspersky Endpoint Security for Business vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs Trend Micro ServerProtect

Compared 25% of the time

HP Wolf Security vs Trend Micro ServerProtect

Compared 20% of the time

Cortex XDR by Palo Alto Networks vs Trend Micro ServerProtect

Compared 17% of the time

SentinelOne Singularity Complete vs Trend Micro ServerProtect

Compared 14% of the time

Kaspersky Endpoint Detection and Response Optimum vs Trend Micro ServerProtect

Compared 7% of the time

More Trend Micro ServerProtect Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

March 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Trend Micro ServerProtect

February 2025

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Trend Micro

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

March 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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