Veritas NetBackup Appliance Reviews

Name: Veritas NetBackup Appliance
Brand: Veritas
Rating: 4.0 (53 reviews)

4.0 out of 5

53 reviews
91% willing to recommend

1,487 followers

What is Veritas NetBackup Appliance?

Veritas NetBackup Appliance is a comprehensive data protection solution that combines hardware and software into a single, integrated platform. It offers scalable storage capacity, high-performance backup and recovery, and advanced deduplication technology. With its intuitive user interface and centralized management, it simplifies data protection operations and reduces administrative overhead.

Get the Veritas NetBackup Appliance Buyer's Guide and find out what your peers are saying about Veritas NetBackup Appliance, Dell PowerProtect DD (Data Domain), Dell PowerProtect Data Manager and more!

Veritas NetBackup Appliance is the #6 ranked solution in top Deduplication Software and #15 ranked solution in best Backup and Recovery Software. PeerSpot users give Veritas NetBackup Appliance an average rating of 8.0 out of 10. Based on the analysis of the 53 most recent Veritas NetBackup Appliance reviews, the overall sentiment is positive, with a sentiment score of 6.6. (Among the lowest in the category). Veritas NetBackup Appliance is most commonly compared to Dell PowerProtect DD (Data Domain): Veritas NetBackup Appliance vs Dell PowerProtect DD (Data Domain). Veritas NetBackup Appliance is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

Veritas NetBackup Appliance

November 2024

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Helped 823,875 peers since 2012

Featured reviews

RifkanHasan

Group Assistant, General Manager of IT at CIC

Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth. We haven’t faced major challenges, just the initial capacity decisions. We got good reviews from other partners before installing it. We haven’t had much hands-on experience since it’s under warranty and we rely on 24/7 support from the service provider. We handle any errors by monitoring and notifying the provider as needed.

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Demetris Nicolaou

Manager, Computer Division at Hellenic Technical Enterprises Ltd

I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they rely on distributors like us. Getting support isn't easy; for priority one cases, a response takes around five or six days. Unfortunately, the provided answers often don't offer solutions to our problems. When dealing with technical issues, the process involves continuous discussions. Veritas instructs us to perform certain actions, we comply, and then a different person takes over the next day. The issue is that you never get to speak to the same person familiar with the problem. Engineers change daily, leading to a prolonged resolution time.

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Jayson Martin

Head IT Data Storage at a insurance company with 5,001-10,000 employees

From a depreciation point of view, the appliance has about two years left. We've got to write that out. Otherwise, replacing it will be even more expensive. We have combined Veritas NetBackup Appliance with the NetBackup Insights tool for reporting. We get a lot of value in terms of pairing the two products together. NetBackup Insights also allows us to report on other storage entities. Ransomware detection and anomaly detection in terms of malware are running through AI features. We are in the process of using 10.1 to enable that in our environment. It's not yet enabled, but the features are there. I would recommend the solution to other users. If pricing was not a problem, Veritas NetBackup Appliance is one of the better enterprise products in my opinion. Overall, I rate the solution an eight out of ten.

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Veritas NetBackup Appliance mindshare

Product category:

As of December 2024, the mindshare of Veritas NetBackup Appliance in the Deduplication Software category stands at 4.3%, down from 5.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Deduplication Software

PeerAnalyst reports

Type	Title	Date
Category	Deduplication Software	Dec 18, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 18, 2024	Download
Comparison	Veritas NetBackup Appliance vs Dell PowerProtect DD (Data Domain)	Dec 18, 2024	Download
Comparison	Veritas NetBackup Appliance vs HPE StoreOnce	Dec 18, 2024	Download
Comparison	Veritas NetBackup Appliance vs Dell Avamar	Dec 18, 2024	Download

Title	Rating	Mindshare	Recommending
Dell PowerProtect DD (Data Domain)	4.3	29.3%	88%	74 interviews Add to research
Dell PowerProtect Data Manager	3.9	14.6%	90%	11 interviews Add to research

Valuable Features

Veritas NetBackup Appliance is valued for its backup speed, VMware integration, and ease of use. Users appreciate the platform's ability to handle diverse environments, including mixed operating systems and storage. The architecture, deduplication, backup speed, and scalability are highlights. It offers simple management with features like Granular Recovery Technology, policy-based backups, and cloud-based solutions. Data protection is enhanced with its robust, stable infrastructure and support for enterprise applications, providing excellent reporting and security features.

"The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications."
"The solution offers high-secured appliances and supports enterprise-class encryption algorithms."
"NetBackup is easy to use and user-friendly."

Room for Improvement

Veritas NetBackup Appliance requires a more user-friendly interface and enhanced recovery and backup processes. Pricing concerns persist with calls for lower costs. Licensing clarity and enhanced integration with other systems are necessary. Improvements in scalability, cloud compatibility, and simplified installation are desirable. Better technical support and streamlined Oracle database restores would enhance user experience. Suggestions include increasing cloud integration, fortifying security, and simplifying management processes to better accommodate enterprise environments.

"I contacted their support once, and the process was slow, which discouraged further contact."
"One area needing improvement is to facilitate Oracle database restores using the GUI on the NetBackup Appliance."
"The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console."

ROI

Veritas NetBackup Appliance is not suitable for small environments due to its extensive features and cost. However, in large and complex enterprise environments, it has proven to provide a return on investment.

Pricing

Veritas NetBackup Appliance is often considered costly with licensing fees perceived as high, especially when compared to alternatives like IBM or HPE. The model offers flexibility with pricing options like perpetual licenses and subscriptions, often priced per capacity. While some find the cost justified by its features, others suggest that appliance support renewals are expensive. Feedback suggests the pricing is competitive in the market but not necessarily the most affordable option.

"The pricing for the solution's software maintenance and licensing is high."
"I rate the tool's pricing an eight out of ten."
"The product is expensive and comes with a yearly license."

Popular Use Cases

Veritas NetBackup Appliance is primarily utilized for backing up and recovering data in various environments such as data centers and server rooms, particularly in on-premises and private cloud settings. It is favored for protecting servers, databases, including Oracle, MySQL, and critical applications. Industries like manufacturing and banking use it for managing extensive infrastructures. Users appreciate its capability for both physical and virtual environments, supporting diverse operating systems like Linux, Windows, and Unix.

Service and Support

Users have mixed feelings about customer service and support for Veritas NetBackup Appliance. Some report responsiveness and satisfaction with higher-tier support, while others encounter slow responses, inadequate training, and a lack of consistent personnel handling their issues. Satisfactory feedback is prevalent when premium support levels are purchased, but Essential Support users often find response times and assistance sufficient. There are concerns about time-consuming escalations and the varying quality of service depending on location or contract type.

Deployment

Many found Veritas NetBackup Appliance's initial setup straightforward and easy, while some noted complexity depending on environment size and experience level. Experienced users found it less challenging, whereas newcomers struggled, often requiring professional assistance. Deployment times varied, from minutes to weeks, influenced by factors like integration of various systems and components. Maintenance typically involved a few personnel. A learning curve existed, but using a GUI could simplify the process.

Scalability

Veritas NetBackup Appliance is considered highly scalable by many users, although some mention needing significant resources to expand infrastructure. Its architecture supports large deployments across multiple data centers, integrated with various storage solutions. While some highlight ease of scaling, especially with appropriate hardware, others find costs and storage requirements challenging. Large enterprises benefit from its scalability, though smaller entities suggest alternatives may be better suited. User ratings vary, often between seven and ten out of ten.

Stability

Veritas NetBackup Appliance is generally considered stable and reliable by users, with many highlighting its robust performance. Some encountered minor issues, but these did not affect their confidence in its dependability. Satisfaction levels vary, with ratings commonly around eight to ten out of ten for stability. Comparisons to Veeam suggest mixed opinions, and a few users noted the need for improvement in recovery processes. Nonetheless, Veritas demonstrates consistent reliability and minimal system crashes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Veritas NetBackup Appliance Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Government

10%

Manufacturing Company

Energy/Utilities Company

Real Estate/Law Firm

University

Educational Organization

Construction Company

Comms Service Provider

Healthcare Company

Insurance Company

Retailer

Hospitality Company

Wholesaler/Distributor

Media Company

Non Profit

Legal Firm

Transportation Company

Outsourcing Company

Pharma/Biotech Company

Logistics Company

Aerospace/Defense Firm

Mining And Metals Company

Recreational Facilities/Services Company

Engineering Company

Compare Veritas NetBackup Appliance with alternative products

Learn more about Veritas NetBackup Appliance

The appliance supports a wide range of applications, databases, and operating systems, ensuring comprehensive protection for both physical and virtual environments. It also provides seamless integration with cloud storage, enabling organizations to leverage the benefits of hybrid cloud backup.

With its robust security features and built-in resiliency, the Veritas NetBackup Appliance ensures the integrity and availability of critical data, making it an ideal choice for businesses of all sizes.

Veritas NetBackup Appliance was previously known as NetBackup Appliance.