WSO2 API Manager Reviews

Name: WSO2 API Manager
Brand: WSO2
Rating: 4 (39 reviews)

Vendor: WSO2

3.9 out of 5

39 reviews
94% willing to recommend

327 followers

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What is WSO2 API Manager?

WSO2 API Manager is a comprehensive platform that allows organizations to design, publish, and manage APIs.

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WSO2 API Manager is the #9 ranked solution in top API Management solutions. PeerSpot users give WSO2 API Manager an average rating of 7.8 out of 10. WSO2 API Manager is most commonly compared to Microsoft Azure API Management: WSO2 API Manager vs Microsoft Azure API Management. WSO2 API Manager is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Helped 813,418 peers since 2012

Featured reviews

VishalSingh14

IT Engineer at Reliance Industries Ltd

I have used WSO2 Store and WSO2 API Manager at the architecture level. I worked on two versions, namely WSO2 API Manager 2.6.0 and 5.7.0. I have also worked with WSO2 Identity Server versions 5.7 and 5.11. There are certain things that Apigee handles better than WSO2 API Manager. The user interface of WSO2 API Manager is much easier than that of Apigee. The scope of flexibility was much greater in Apigee. In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool. On the other hand, we had the scope of customization in Apigee.

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Xolisa_Vuza

Co-Founder and Chief Technology Officer at Asante Digital Group

The product's initial setup phase is straightforward. When I used it, there were two options for installing it, and both were quite straightforward. The tool itself is quite simple. There are two options that we have to install the tool, one of which is a managed service. Basically, you just go to the cloud and configure it because you have to configure it to your requirements. You can either go on AWS or an on-premises version, but even then, it is a simple process to handle since it is an open-source company. You are able to download the product and follow the instructions, which are well-documented and quite easy to follow.

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Eric-Winston

Senior Manager at Wavenet International Pvt Ltd

It is for Reselling and Integration in our solutions to be sold to customers This has improved us a software company, where we have integrated the solution to many of our customers, We use the vanilla version of the WSO2 API Manager and integrate additional features ourselves. The basic features…

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WSO2 API Manager mindshare

As of October 2024, the mindshare of WSO2 API Manager in the API Management category stands at 4.7%, up from 4.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

API Management

Key learnings from peers

Valuable Features

The most valuable features of WSO2 API Manager are its comprehensive API management capabilities, seamless integration with various systems and platforms, robust security measures, user-friendly interface, and efficient developer portal.

Users appreciate the platform's ability to handle complex API management tasks, such as versioning, documentation, and analytics.

The seamless integration with different systems and platforms allows for easy connectivity and interoperability.

The robust security measures ensure the protection of APIs and sensitive data.

The user-friendly interface simplifies the management and monitoring of APIs, making it accessible even for non-technical users.

Lastly, the efficient developer portal facilitates collaboration and enhances the overall developer experience.

"WSO2 API Manager provides strong internal API security, including token-based authentication and HTTPS support for various formats like REST. However, the newer API security features that are emerging are not available yet. They might be in development, but for now, internal API security is well-covered."
"We could easily deploy APIs on WSO2 API Manager, and CORS configuration was easy to manage."
"It is a scalable solution because it can be scaled horizontally and vertically."

Room for Improvement

There are areas that require enhancement in the WSO2 API Manager. Users have highlighted the need for improved documentation and more comprehensive tutorials to facilitate easier understanding and implementation. Additionally, users have expressed the desire for a more intuitive user interface with enhanced navigation and customization options.

Some users have also mentioned the need for better performance and stability, particularly when handling high volumes of API traffic.

"WSO2 API Manager could improve by adding external API security features, which is one area where there is room for enhancement. Internally, API security is strong, and all other necessary features are already available. It has a solid marketplace, supports both Docker and standalone setups, and offers great enterprise integration. The developer portal has greatly improved the user experience, making it simple and user-friendly wherever we’ve implemented it. Overall, it’s not as complicated as other API gateways."
"In WSO2 API Manager, we had little flexibility and were restricted to a specific software or tool."
"The pricing models offered by WSO2 API Manager could be more flexible and should offer different options so that more people can access them."

ROI

The ROI from WSO2 API Manager was positive and beneficial to users. They reported that it helped them streamline their API management processes, resulting in increased efficiency and cost savings. They also mentioned that it improved their overall API performance and scalability, leading to enhanced customer satisfaction and business growth.

Pricing

The pricing of WSO2 API Manager is considered reasonable and competitive.

Users appreciate the flexibility in choosing different licensing options that suit their needs.

The setup cost is straightforward and hassle-free.

"The challenge is the increasing pricing, which has led some customers to consider alternatives, like using Spring Boot solutions instead. The rising costs, especially as cores and usage increase, have been a concern, prompting some to migrate to other products."
"As far as I'm aware, the costs are not minimal but satisfactory."
"WSO2 API Manager is an open-source solution."

Popular Use Cases

The primary use case of WSO2 API Manager is to effectively manage and control APIs within an organization.

It enables seamless integration and communication between different systems and applications, facilitating efficient API development and deployment.

Users appreciate its robust security features, scalability, and ability to handle high volumes of API traffic.

Additionally, WSO2 API Manager offers comprehensive analytics and monitoring capabilities, allowing users to gain valuable insights into API performance and usage.

Service and Support

Users have praised the prompt and helpful assistance provided by the team. They appreciate the knowledgeable and friendly staff who are always available to address their queries and concerns.

The support team is commended for their efficiency in resolving issues and providing guidance throughout the process.

Deployment

Some users reported spending three months on deployment and an additional week on setup, while others mentioned needing a week for both deployment and setup.

Scalability

WSO2 API Manager is highly flexible and adaptable to different needs. Users have praised its ability to handle large volumes of traffic and support a wide range of APIs. They have also mentioned that it is easy to scale up or down based on demand, making it suitable for businesses of all sizes.

Stability

WSO2 API Manager is considered reliable and dependable. Users have expressed satisfaction with its stability and have not reported any issues or concerns regarding its performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our WSO2 API Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

15%

Government

Manufacturing Company

Retailer

University

Comms Service Provider

Educational Organization

Healthcare Company

Insurance Company

Energy/Utilities Company

Real Estate/Law Firm

Media Company

Legal Firm

Wholesaler/Distributor

Construction Company

Non Profit

Hospitality Company

Transportation Company

Outsourcing Company

Logistics Company

Recreational Facilities/Services Company

Consumer Goods Company

Pharma/Biotech Company

Aerospace/Defense Firm

Compare WSO2 API Manager with alternative products

Learn more about WSO2 API Manager

It provides a centralized interface for API governance, security, and analytics.

With features like API monetization and developer portal, it enables businesses to drive innovation and create new revenue streams.

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WSO2 API Manager customers

1. eBay 2. StubHub 3. Cisco 4. Verizon 5. T-Mobile 6. Vodafone 7. Orange 8. BT Group 9. Telstra 10. Deutsche Telekom 11. Swisscom 12. AT&T 13. Sprint 14. Telefonica 15. O2 16. British Airways 17. Lufthansa 18. Emirates 19. Qatar Airways 20. Etihad Airways 21. Air France 22. KLM 23. American Express 24. Visa 25. Mastercard 26. PayPal 27. Western Union 28. Citibank 29. HSBC 30. Barclays 31. Santander 32. Goldman Sachs