I use the solution in my company for internet filtering and to manage internet traffic.
The valuable aspects associated with the product's ability to control our company's internet traffic, including web traffic or even any malicious traffic coming from our inside premises, will be blocked by Zscaler Cloud Firewall. If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall.
Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP.
I have been using Zscaler Cloud Firewall for three years.
It is a stable solution. Stability-wise, I rate the solution a seven out of ten.
Though Zscaler has been improving the product, I feel that there are still additional improvements required in the stability part.
It is a good scalable solution. Scalability-wise, I rate the solution a seven out of ten.
Around 3,000 people in my company use the product.
The product is used on a daily basis in my company.
The solution's technical support is okay but sometimes my company does not get a proper answer from them, though at times, some senior member from Zscaler's technical team is able to provide a proper resolution to the problems of users associated with the tool.
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy.
For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization.
For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.
The tool's ROI is okay because it can be managed through a centralized system worldwide through a single console worldwide. The tool shows you what happened in your organization. Our company has a SOAR team in Japan that monitors everything. If there are any vulnerabilities or attacks that happen, the tool will immediately inform and take action. The product is also useful for dealing with internet filtering. If there are any attacks or anything, then such things get filtered by Zscaler Cloud Firewall.
The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product. There is a need to make yearly payments towards the license in charges associated with the product. Payments are to be made to Zscaler to use the solution based on the user count.
It is not me who is located in India who decided to use Zscaler Cloud Firewall. My company's headquarter is in Japan where it was decided that our organization needs to use Zscaler Cloud Firewall, so that we get to use its centralized management capabilities all over the world.
I recommend the solution to those who plan to use it, especially since it provides centralized control with a single policy for roaming users, as well as users who use it on an on-premises version.
I rate the solution a seven out of ten.
