Netgate pfSense vs Zscaler Cloud Firewall comparison

Netgate and Zscaler are both solutions in the Firewalls category. Netgate is ranked #1 with an average rating of 8.7, while Zscaler is ranked #24 with an average rating of 8.6. Netgate holds a 14.4% mindshare in Firewalls, compared to Zscaler’s 0.4% mindshare. Additionally, 94% of Netgate users are willing to recommend the solution, compared to 92% of Zscaler users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Netgate pfSense and Zscaler Cloud Firewall are prominent firewall solutions. Zscaler Cloud Firewall has the upper hand due to its advanced features and scalability.

Features: Netgate pfSense offers a robust open-source platform, extensive package options, and deep configurability. Zscaler Cloud Firewall provides a cloud-native architecture, seamless integration, and comprehensive policy management. Zscaler's advanced feature set makes it superior for organizations with extensive cloud deployments.

Room for Improvement: Netgate pfSense needs enhanced documentation, better support for complex configurations, and an improved user interface. Zscaler Cloud Firewall should improve reporting capabilities, streamline its policy management interface, and enhance customer support responsiveness.

Ease of Deployment and Customer Service: Netgate pfSense is straightforward with on-premises deployment and supportive community. Zscaler Cloud Firewall offers quick cloud-based deployment but receives mixed feedback on support team responsiveness. Zscaler's customer service does not consistently meet expectations, unlike Netgate pfSense's more hands-on support.

Pricing and ROI: Netgate pfSense has low initial setup costs and favorable ROI for small to medium-sized businesses. Zscaler Cloud Firewall, while more expensive, delivers strong ROI due to its advanced features and efficiency in managing cloud environments. Zscaler's higher cost is justified by its comprehensive security capabilities.

To learn more, read our detailed Netgate pfSense vs. Zscaler Cloud Firewall Report (Updated: April 2025).

Buyer's Guide

Netgate pfSense vs. Zscaler Cloud Firewall

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiGate

Mindshare comparison

As of April 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.1%, up from 17.7% compared to the previous year. The mindshare of Netgate pfSense is 14.4%, down from 22.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Firewalls

Featured Reviews

EhabAli

Sr. Cybersecurity Solutions Architect at BMB

Efficient, user-friendly, and affordable

In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.

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Vincent Hamm

CIO and President at Aim High! Inc.

I appreciate the depth of what the solution can do and the simplicity of the initial setup

We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.

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Bhaskar Rao

Network manager admin at Yamaha

Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues

The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The features I find most useful in Fortinet FortiGate are its simplicity of utilization, which is very important, and its provision of interfaces to see the alerts and other things."

"The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."

"Secure, user-friendly, stable, and scalable network security solution. Installation is straightforward."

"Fortinet FortiGate is a security device. It can optimize security on the networks of a company. It actually protects the company from attacks from outside. With FortiGate, you can categorize the users. You can create a group of users that can access all of the websites for their work. You can limit other users' access."

"Security management tool that's easy to integrate and easy to work with. No issues found with its stability and scalability."

"The reporting and monitoring are very good."

"The interface is very good."

"Fortinet FortiGate has a threat detection capacity compared to other vendors."

More Fortinet FortiGate pros

"The Tailscale integration is very helpful. The DHCP and DNS server functionalities, as well as the package manager, are also good."

"It has a very nice web interface, and it is very simple to use. The way policies are working is also good."

"We've found the stability to be very good overall."

"PfSense is fairly simple to configure and has a good administration interface."

"The solution's most valuable feature is that I really like the third-party add-ons, as they give the firewall a ton of flexibility and extra functionalities...The product's initial setup phase was extremely straightforward."

"The interface and the integrated services are very useful."

"I'm the expert when it comes to Linux systems, however, with the pfSense, due to the web interface, the rest of the staff can actually make changes to it as required without me worrying about whether they've opened up ports incorrectly or not. The ease of use for non-expert staff is very good."

"The visibility in pfSense helps optimize performance."

More Netgate pfSense pros

"The initial setup is straightforward."

"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."

"The technical support from Zscaler was excellent."

"Includes advanced tech protection."

"Zscaler provides effective protection against various cyber threats ensuring a safe environment"

"The scalability is okay. We have around 2200 people using this solution."

"If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall."

"Since it is really customizable, I can use it and avoid enabling access to the full network."

More Zscaler Cloud Firewall pros

Cons

"Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box."

"The cloud features and integration could be improved."

"The solution could be more evenly structured."

"Lacks training for new features."

"The customization could be improved. Cisco, for example, is much better at this. They need to work to be at least as good as they are."

"Regarding challenges, customers initially faced issues like internet dropping, but after firmware upgrades, everything worked well."

"In terms of what could be improved, the SD-WAN is quite difficult, because if you install the new box, 15 is okay, but if you change from an old configuration, if there is already configuration and a policy when you change to SD-WAN, you must change the whole policy that you see in the interface."

"The scalability could be better."

More Fortinet FortiGate cons

"The documentation doesn't align with what I'm seeing on the console."

"If we had, for example, ten pfSense routers deployed, it would be nice to have one console where you could see all ten devices, update the, and keep them all central. A management portal would be very nice."

"The VPN feature of the solution could improve by adding better functionality and providing easier configure ability."

"The dashboard is a little bit slow and the reporting isn't always current or immediate."

"I purchased a Netgate firewall, an SG-4100, which is a $600 device, intending to make it a solid piece of my home lab and support the project. It died in one and a half years."

"It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses."

"The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things."

"The solution could always work at being more secure. It's a good idea to continue to work on security features and capabilities in order to ensure they can keep clients safe."

More Netgate pfSense cons

"They do not provide a few components that are fundamental to differentiate the products"

"Certain criteria need to be met if you want to scale this solution."

"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."

"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."

"Because it's on cloud, it doesn't allow application of extra settings."

"Its technical support services could be better."

"Pricing is a challenge."

"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."

More Zscaler Cloud Firewall cons

Pricing and Cost Advice

"Compared to other firewall products, it's a little cheaper in terms of pricing."

"Fortinet FortiGate as a less expensive solution than Palo Alto."

"Easy to understand licensing requirements."

"Fortinet is the least expensive solution."

"It has been two years. I don't remember the actual price, but it was affordable. We buy the boxes and then use the license for three years."

"It is a good product from a price perspective versus functionality."

"The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features."

"The price is high compared to some of the other solutions."

More Fortinet FortiGate pricing and cost advice

"I would recommend it for a small business or a startup as a starting point. It's also good for companies that are on a tight budget."

"It is an open source solution. Therefore, the price is good."

"I buy the appliance and accept whatever comes with it, but I am not bought into paid support. When it comes to the pricing of the appliances, they are pretty competitive. The price is pretty competitive."

"Netgate pfSense has a great pricing model."

"They have a free community version and a paid version. The free version works if you are a home user who needs a fixed cost, but that's not my use case."

"The pricing seems fair overall, but I think they need more reasonably priced options for very small offices."

"From Sonic Wall, their price is much higher, because for every feature that you want to add, you have to pay. I can do the same things with pfSense, but everything is included in one price."

"I use the product's free version."

More Netgate pfSense pricing and cost advice

"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."

"Zscaler is priced too high compared to the cost of Fortinet."

"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."

"There are different subscription models available."

"It is expensive for small businesses."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

"It comes at a significantly reduced cost while ensuring control and effectiveness."

"It is not the most budget-friendly solution, but it's important to consider its overall value."

More Zscaler Cloud Firewall pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Computer Software Company

15%

Comms Service Provider

11%

Government

Educational Organization

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...

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What is the difference between PfSense and OPNsense?

Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...

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Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

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What do you like most about Zscaler Cloud Firewall?

The product’s firewall and VPN package are fantastic compared to any other solution.

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What is your experience regarding pricing and costs for Zscaler Cloud Firewall?

The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need ...

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Comparisons

Sophos XG vs Fortinet FortiGate

Compared 22% of the time

Cisco Secure Firewall vs Fortinet FortiGate

Compared 11% of the time

WatchGuard Firebox vs Fortinet FortiGate

Compared 5% of the time

SonicWall TZ vs Fortinet FortiGate

Compared 5% of the time

Meraki MX vs Fortinet FortiGate

Compared 5% of the time

More Fortinet FortiGate Competitors

OPNsense vs Netgate pfSense

Compared 34% of the time

Sophos XG vs Netgate pfSense

Compared 9% of the time

KerioControl vs Netgate pfSense

Compared 4% of the time

Cisco Secure Firewall vs Netgate pfSense

Compared 3% of the time

Sophos UTM vs Netgate pfSense

Compared 2% of the time

More Netgate pfSense Competitors

Azure Firewall vs Zscaler Cloud Firewall

Compared 18% of the time

OPNsense vs Zscaler Cloud Firewall

Compared 11% of the time

Check Point NGFW vs Zscaler Cloud Firewall

Compared 9% of the time

Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall

Compared 7% of the time

Cisco Multicloud Defense vs Zscaler Cloud Firewall

Compared 6% of the time

More Zscaler Cloud Firewall Competitors

Product Reports

Buyer's Guide

Fortinet FortiGate

April 2025

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Buyer's Guide

Netgate pfSense

March 2025

Download Netgate pfSense product report

Buyer's Guide

Zscaler Cloud Firewall

March 2025

Download Zscaler Cloud Firewall product report

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall

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Overview

Fortinet FortiGate offers comprehensive network security and firewall protection across multiple locations. It effectively manages data traffic and secures environments with features like VPN, intrusion prevention, and UTM controls.

Organizations rely on Fortinet FortiGate for its robust integration with advanced security policies, ensuring significant protection for enterprises, cloud environments, and educational sectors. It facilitates network segmentation, application-level security, and authentication management, securing communication within and between locations such as branches and data centers. Its efficient SD-WAN and UTM features enable streamlined data management and enhanced threat protection capabilities. Users appreciate its centralized management, facilitating seamless operations across diverse environments.

What are the key features of Fortinet FortiGate?

VPN Capabilities: Ensure secure remote access for users and seamless site-to-site connections.
Intrusion Prevention System (IPS): Detect and prevent security threats and vulnerabilities.
Advanced Firewall: Offers robust firewalling with application control and web filtering.
SD-WAN: Optimizes application performance and enhances bandwidth management.
SSL VPN: Provides reliable and secure access for remote workers.

What benefits should users expect from Fortinet FortiGate?

High-performance Security: Delivers effective threat mitigation with high availability.
Centralized Management: Simplifies network operations with cloud-based management tools.
Detailed Analytics: Provides comprehensive insights into network activity and security threats.
Load Balancing: Ensures optimal resource distribution and traffic management.

Fortinet FortiGate is crucial in sectors like education, offering robust networks for secure data flow between campuses and facilitating remote learning. In enterprise environments, it allows efficient management of application traffic and security across multiple branches, while in the cloud, it seamlessly integrates with diverse platforms to enhance security infrastructure.

Fortinet

Netgate pfSense is widely leveraged by organizations for its comprehensive capabilities in firewalls, VPN servers, and bandwidth management. It suits LAN, WAN, and DMZ networks, offering secure, scalable, and efficient networking solutions.

Netgate pfSense stands out in diverse environments with its enterprise-grade features and cost-effective operations compared to competitors like Cisco. Deployed as an edge device, it optimizes routing, ad-blocking, content filtering, and traffic shaping. Users benefit from its versatile configurations, robust firewall protection, VPN functionality, and ISP load balancing. The open-source nature allows for extensive customization, integrating plugins like Snort and pfBlockerNG, and compatibility with third-party tools enhances its utility. The intuitive GUI combined with detailed logging and centralized management fortifies network security.

What features define Netgate pfSense?

Firewall: Provides robust network security through advanced filtering and stateful packet inspections.
VPN: Ensures secure remote access with high-performing VPN capabilities.
Load Balancing: Efficiently distributes traffic across multiple ISPs, ensuring uptime and performance.
Customization: Supports various plugins for enhanced functionality, tailor-made to specific needs.
Scalability: Adapts easily to varying network demands, providing high availability and flexibility.

What benefits should be considered for ROI?

Cost-Effectiveness: Delivers premium features at a fraction of the cost of traditional network appliances.
Flexibility: Offers a customizable solution that integrates well with existing infrastructure.
Community Support: Backed by a strong user community offering insights and troubleshooting resources.
Security: Supports VLAN segmentation, enhancing protection and management of network traffic.

Organizations in industries such as finance, healthcare, and education find Netgate pfSense integral due to its advanced security features and cost benefits. Its scalable architecture and strong VPN support are crucial for industries requiring stringent data protection and reliable remote access. The adaptability of pfSense makes it suitable for dynamic environments seeking comprehensive, secure networking solutions.

Netgate

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

Check more details: https://www.zscaler.com/produc...

Zscaler

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring

Zenith Live, Azure, Carlsberg Group

Buyer's Guide

Netgate pfSense vs. Zscaler Cloud Firewall

April 2025

Free Report: Netgate pfSense vs. Zscaler Cloud Firewall

Find out what your peers are saying about Netgate pfSense vs. Zscaler Cloud Firewall and other solutions. Updated: April 2025.

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