Netgate pfSense vs Zscaler Cloud Firewall comparison

Netgate and Zscaler are both solutions in the Firewalls category. Netgate is ranked #1 with an average rating of 8.8, while Zscaler is ranked #23 with an average rating of 8.5. Netgate holds a 17.6% mindshare in Firewalls, compared to Zscaler’s 0.3% mindshare. Additionally, 94% of Netgate users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

Netgate pfSense and Zscaler Cloud Firewall are prominent firewall solutions. Zscaler Cloud Firewall has the upper hand due to its advanced features and scalability.

Features: Netgate pfSense offers a robust open-source platform, extensive package options, and deep configurability. Zscaler Cloud Firewall provides a cloud-native architecture, seamless integration, and comprehensive policy management. Zscaler's advanced feature set makes it superior for organizations with extensive cloud deployments.

Room for Improvement: Netgate pfSense needs enhanced documentation, better support for complex configurations, and an improved user interface. Zscaler Cloud Firewall should improve reporting capabilities, streamline its policy management interface, and enhance customer support responsiveness.

Ease of Deployment and Customer Service: Netgate pfSense is straightforward with on-premises deployment and supportive community. Zscaler Cloud Firewall offers quick cloud-based deployment but receives mixed feedback on support team responsiveness. Zscaler's customer service does not consistently meet expectations, unlike Netgate pfSense's more hands-on support.

Pricing and ROI: Netgate pfSense has low initial setup costs and favorable ROI for small to medium-sized businesses. Zscaler Cloud Firewall, while more expensive, delivers strong ROI due to its advanced features and efficiency in managing cloud environments. Zscaler's higher cost is justified by its comprehensive security capabilities.

To learn more, read our detailed Netgate pfSense vs. Zscaler Cloud Firewall Report (Updated: January 2025).

Buyer's Guide

Netgate pfSense vs. Zscaler Cloud Firewall

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiGate

Mindshare comparison

As of January 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.3%, up from 17.4% compared to the previous year. The mindshare of Netgate pfSense is 17.6%, down from 23.3% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Firewalls

Featured Reviews

EhabAli

Sr. Cybersecurity Solutions Architect at BMB

Efficient, user-friendly, and affordable

In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.

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Vincent Hamm

CIO and President at Aim High! Inc.

I appreciate the depth of what the solution can do and the simplicity of the initial setup

We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.

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Bhaskar Rao

Network manager admin at Yamaha

Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues

The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The pricing is great and very reasonable."

"The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."

"I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."

"What's most important is the ease of use."

"The most valuable features of Fortinet FortiGate are the rules and quality of service."

"The most valuable feature of Fortinet FortiGate is URL filtering."

"The management console is pretty simple, so anyone who understands networking can initially deploy the solution."

"FortiGate Secure SD-WAN includes best-of-breed next-generation firewall (NGFW) security, SD-WAN, advanced routing, and WAN optimization capabilities, delivering a security-driven networking WAN edge transformation in a unified offering."

More Fortinet FortiGate pros

"It is a stable solution. It is also easy to install and can be deployed and maintained by one team member."

"Firewall system for small, medium, and large data networks. It allows you to provide security to your environment: DMZ networks, LAN, WAN, etc."

"The solution's web interface is very feature-rich and well-supported."

"I like the connectivity to the open VPN. It's very smooth."

"An incomparable stability is achieved with other firewall systems."

"The "OpenVPN Client Export" package is really helpful in exporting the VPN client software on most popular devices: iOS/Android, Windows, Mac, Linux, and a handful of SIP handsets."

"The solution has good customization abilities and plenty of features."

"The most valuable aspect of pfSense is the community. If you have a question, you can post it on the forum."

More Netgate pfSense pros

"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."

"Zscaler provides effective protection against various cyber threats ensuring a safe environment"

"Since it is really customizable, I can use it and avoid enabling access to the full network."

"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."

"Most of the features that Zscaler has to offer, we will deploy."

"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."

"The product’s firewall and VPN package are fantastic compared to any other solution."

"It is a stable solution."

More Zscaler Cloud Firewall pros

Cons

"Quality control on their firmware versions needs improvement. When they introduce new firmware, there tend to be bugs."

"With the addition of some features, it is possible that FortiGate can be used in all verticals."

"They've become quite expensive."

"There were quite a few problems with the stability of the system."

"Fortinet FortiGate can be integrated with different platforms. They have integrations in place, but I can't say they're 100%."

"The debugging and troubleshooting has room for improvement."

"We would like to see better pricing."

"I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security."

More Fortinet FortiGate cons

"Ease of use is a problem for a user who is unfamiliar with this product because, in the interface, everything has to be set manually."

"pfSense's dashboard offers basic monitoring, but it lacks centralized management for multiple PSM devices and a unified event interface for various services."

"I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side."

"My only observation is about the quality of the IPSec logs, which are difficult to interpret and are poor in filters."

"One or two of the plugins didn't do what I wanted them to do. Maybe that was a misunderstanding or it's not quite ready yet. Sometimes, it's hard to wrap my head around the way the firewall rules work."

"It requires more attention to provide a better alternative for open source to small government or educational institutions with reduced budgets in terms of technology."

"I would like to see SD1 integration into the software. That would be fantastic."

"I saw there was a list of features at the bottom of product page, so I had to select the features I wanted, but I couldn't have all the features at the same time, and the website would prevent me from adding extra features, which actually was the cause for the order to fail."

More Netgate pfSense cons

"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."

"Certain criteria need to be met if you want to scale this solution."

"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."

"I don't have the visibility of a control dashboard or a network management system."

"Its technical support services could be better."

"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."

"They do not provide a few components that are fundamental to differentiate the products"

"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."

More Zscaler Cloud Firewall cons

Pricing and Cost Advice

"Pricing is lower than Cisco."

"As far as I'm aware, in our case, it's just a yearly pricing arrangement with no additional licensing costs."

"The price of FortiGate is comparable to that of most other firewall solutions and is more affordable than Cisco."

"The solution requires a license annually, it is not a user license, you can have as many users as your want. I must renew the license regularly per device."

"It's very affordable."

"The price of FortiGate support is too expensive."

"The price is fair for what we get with FortiGate."

"It is quite affordable for our customers. There is a separate cost for IPS, antivirus, web filtering, and other features. They have a great choice of licenses. You can go for the license that you want, which is quite useful."

More Fortinet FortiGate pricing and cost advice

"pfSense is open-source, but the support is something that the customer pays for."

"Netgate pfSense has a great pricing model."

"There is no licensing fee except for the enterprise support, if you want it."

"I use the free version."

"Our customers must pay for an annual license."

"It is very suitable in terms of the price. If a client cannot acquire a Netgate appliance, I provide a custom-made appliance, and I install the Community edition of pfSense. It is a very good and affordable solution for enterprises. Some of the clients pay monthly but usually, it is annually."

"It is about €1,000. It is a one-time payment. I do not have a monthly or yearly subscription. I don't subscribe to any subscription because I hate cloud services. There are no additional costs."

"PFSENSE turns out to be very economical, the license is free and for little money you get very good support"

More Netgate pfSense pricing and cost advice

"Zscaler is priced too high compared to the cost of Fortinet."

"There are different subscription models available."

"There are licensing costs, and I would not say that it's a cheap vendor."

"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

"There is an annual license required for the use of the Zscaler Cloud Firewall."

"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."

"It is not the most budget-friendly solution, but it's important to consider its overall value."

More Zscaler Cloud Firewall pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Computer Software Company

15%

Comms Service Provider

10%

Government

Educational Organization

Computer Software Company

14%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?

As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...

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Help me find the best open source router

You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...

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How do I choose between Fortinet FortiGate and pfSense?

Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...

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What is the difference between PfSense and OPNsense?

Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...

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Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

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What do you like most about Zscaler Cloud Firewall?

The product’s firewall and VPN package are fantastic compared to any other solution.

See all answers

What is your experience regarding pricing and costs for Zscaler Cloud Firewall?

The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need ...

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Comparisons

Sophos XG vs Fortinet FortiGate

Compared 23% of the time

Cisco Secure Firewall vs Fortinet FortiGate

Compared 11% of the time

WatchGuard Firebox vs Fortinet FortiGate

Compared 5% of the time

Meraki MX vs Fortinet FortiGate

Compared 5% of the time

SonicWall TZ vs Fortinet FortiGate

Compared 5% of the time

More Fortinet FortiGate Competitors

OPNsense vs Netgate pfSense

Compared 44% of the time

Sophos XG vs Netgate pfSense

Compared 8% of the time

KerioControl vs Netgate pfSense

Compared 3% of the time

Sophos UTM vs Netgate pfSense

Compared 2% of the time

Cisco Secure Firewall vs Netgate pfSense

Compared 2% of the time

More Netgate pfSense Competitors

Azure Firewall vs Zscaler Cloud Firewall

Compared 20% of the time

OPNsense vs Zscaler Cloud Firewall

Compared 10% of the time

Check Point NGFW vs Zscaler Cloud Firewall

Compared 8% of the time

Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall

Compared 6% of the time

More Zscaler Cloud Firewall Competitors

Product Reports

Buyer's Guide

Fortinet FortiGate

January 2025

Download Fortinet FortiGate product report

Buyer's Guide

Netgate pfSense

January 2025

Download Netgate pfSense product report

Buyer's Guide

Zscaler Cloud Firewall

December 2024

Download Zscaler Cloud Firewall product report

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall

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Fortinet

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Netgate

Zscaler

Overview

Fortinet FortiGate offers comprehensive network security and firewall protection across multiple locations. It effectively manages data traffic and secures environments with features like VPN, intrusion prevention, and UTM controls.

Organizations rely on Fortinet FortiGate for its robust integration with advanced security policies, ensuring significant protection for enterprises, cloud environments, and educational sectors. It facilitates network segmentation, application-level security, and authentication management, securing communication within and between locations such as branches and data centers. Its efficient SD-WAN and UTM features enable streamlined data management and enhanced threat protection capabilities. Users appreciate its centralized management, facilitating seamless operations across diverse environments.

What are the key features of Fortinet FortiGate?

VPN Capabilities: Ensure secure remote access for users and seamless site-to-site connections.
Intrusion Prevention System (IPS): Detect and prevent security threats and vulnerabilities.
Advanced Firewall: Offers robust firewalling with application control and web filtering.
SD-WAN: Optimizes application performance and enhances bandwidth management.
SSL VPN: Provides reliable and secure access for remote workers.

What benefits should users expect from Fortinet FortiGate?

High-performance Security: Delivers effective threat mitigation with high availability.
Centralized Management: Simplifies network operations with cloud-based management tools.
Detailed Analytics: Provides comprehensive insights into network activity and security threats.
Load Balancing: Ensures optimal resource distribution and traffic management.

Fortinet FortiGate is crucial in sectors like education, offering robust networks for secure data flow between campuses and facilitating remote learning. In enterprise environments, it allows efficient management of application traffic and security across multiple branches, while in the cloud, it seamlessly integrates with diverse platforms to enhance security infrastructure.

Netgate pfSense is widely leveraged by organizations for its comprehensive capabilities in firewalls, VPN servers, and bandwidth management. It suits LAN, WAN, and DMZ networks, offering secure, scalable, and efficient networking solutions.

Netgate pfSense stands out in diverse environments with its enterprise-grade features and cost-effective operations compared to competitors like Cisco. Deployed as an edge device, it optimizes routing, ad-blocking, content filtering, and traffic shaping. Users benefit from its versatile configurations, robust firewall protection, VPN functionality, and ISP load balancing. The open-source nature allows for extensive customization, integrating plugins like Snort and pfBlockerNG, and compatibility with third-party tools enhances its utility. The intuitive GUI combined with detailed logging and centralized management fortifies network security.

What features define Netgate pfSense?

Firewall: Provides robust network security through advanced filtering and stateful packet inspections.
VPN: Ensures secure remote access with high-performing VPN capabilities.
Load Balancing: Efficiently distributes traffic across multiple ISPs, ensuring uptime and performance.
Customization: Supports various plugins for enhanced functionality, tailor-made to specific needs.
Scalability: Adapts easily to varying network demands, providing high availability and flexibility.

What benefits should be considered for ROI?

Cost-Effectiveness: Delivers premium features at a fraction of the cost of traditional network appliances.
Flexibility: Offers a customizable solution that integrates well with existing infrastructure.
Community Support: Backed by a strong user community offering insights and troubleshooting resources.
Security: Supports VLAN segmentation, enhancing protection and management of network traffic.

Organizations in industries such as finance, healthcare, and education find Netgate pfSense integral due to its advanced security features and cost benefits. Its scalable architecture and strong VPN support are crucial for industries requiring stringent data protection and reliable remote access. The adaptability of pfSense makes it suitable for dynamic environments seeking comprehensive, secure networking solutions.

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

Check more details: https://www.zscaler.com/produc...

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring

Zenith Live, Azure, Carlsberg Group

Buyer's Guide

Netgate pfSense vs. Zscaler Cloud Firewall

January 2025

Free Report: Netgate pfSense vs. Zscaler Cloud Firewall

Find out what your peers are saying about Netgate pfSense vs. Zscaler Cloud Firewall and other solutions. Updated: January 2025.

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