Sophos XG vs Zscaler Cloud Firewall comparison

Sophos and Zscaler are both solutions in the Firewalls category. Sophos is ranked #4 with an average rating of 8.3, while Zscaler is ranked #24 with an average rating of 8.6. Sophos holds a 11.5% mindshare in Firewalls, compared to Zscaler’s 0.4% mindshare. Additionally, 92% of Sophos users are willing to recommend the solution, compared to 92% of Zscaler users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

Sophos XG and Zscaler Cloud Firewall both operate in the competitive space of network security solutions. Sophos XG holds a distinct advantage due to its versatile deployment options and comprehensive feature set, ideal for businesses with varied infrastructure needs.

Features: Sophos XG offers web and application filtering, wireless integration, email protection, comprehensive reporting and dashboards, IPS, and anti-malware capabilities. Its granular URL filtering with over 90 categories and dual anti-malware engines enhance security, while Sophos RED allows for easy site deployments without static IPs. Zscaler Cloud Firewall emphasizes cloud security with advanced threat detection, URL filtering, and sandboxing. Its seamless integration with cloud applications supports organizations with cloud-centric strategies.

Room for Improvement: Sophos XG could improve its user experience with more intuitive content management and refined email protection rules. Enhancements in centralized management and reporting are also suggested. For Zscaler, improvements in data center distribution for faster global access, better customer support, and integration with legacy systems would enhance user satisfaction.

Ease of Deployment and Customer Service: Sophos XG is versatile with deployment options across on-premises, public, private, and hybrid clouds, although customer service could be more responsive. Zscaler is designed for the cloud, excelling in public and hybrid cloud deployments but needs to enhance technical support and custom configurations.

Pricing and ROI: Sophos XG is priced mid-range, offering substantial value with its comprehensive features and cost-effective licensing structure, leading to a positive ROI. Zscaler Cloud Firewall, though more expensive initially, offers robust ROI with flexible licensing that supports cloud security solutions, aligning with the needs of enterprises prioritizing cloud-based security.

To learn more, read our detailed Sophos XG vs. Zscaler Cloud Firewall Report (Updated: April 2025).

Buyer's Guide

Sophos XG vs. Zscaler Cloud Firewall

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiGate

Mindshare comparison

As of April 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.1%, up from 17.7% compared to the previous year. The mindshare of Sophos XG is 11.5%, up from 9.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Firewalls

Featured Reviews

EhabAli

Sr. Cybersecurity Solutions Architect at BMB

Efficient, user-friendly, and affordable

In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.

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SherifFouad

ICT Manager at a mining and metals company with 1,001-5,000 employees

Gives us customizable policies, modifiable templates, and customized rules for single users

The major problem that I am facing, and I know that others are facing as well, is with the HTTPS classic, in general, or any classic that works on Secure Socket Layers. Let's say I set up a rule to block users from accessing YouTube or Facebook. The rule will only block the HTTP traffic, which is non-secure traffic. But most websites right now, most of the reputable web services providers, for extra security for their own web servers and for the user's security, provide a connection over Secure Socket Layer. The problem comes when you are trying to block, or allow, similar traffic that uses HTTPS. You have to create a certificate and import it into the users' web browsers, whatever they are using. Now, this is not a problem when you're dealing with users stationed and fixed in a specific site or location. They are using desktops, they will never take the desktops and go home with them, nor will they ever take the desktops and travel to another country, or another site with it. The problem occurs when you're dealing with roaming users who use laptops and have to move between different sites that have different types of policies applied to them. You have to import all sorts of certificates from each site into their browser. Doing so will most probably conflict with something else that is totally irrelevant and cause a problem. A way around this is if you are using authentication with Active Directory. But most of the time, especially if you're operating in a remote site with a very slow internet connection, if it's available in the first place, authentication with Active Directory is impossible. So it needs an easier way to apply HTTPS filters, without importing certificates into users' browsers and without the need for using an Active Directory. There must be a way around it. There are workarounds. But with applied workarounds, it will work out once, it won't work out properly 10 other times. That is my only request. Also, since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library. The easiest way to overcome this is to look at how the Cyberoam online technical library was structured and to build the Sophos technical library the same way. It is messy, totally unorganized, time-wasting. Instead of getting what you want in five minutes it takes half an hour.

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Bhaskar Rao

Network manager admin at Yamaha

Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues

The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Fortinet FortiGate is the simple configuration."

"The main benefit is the grouping of our security monitoring."

"One of the valuable features is a standardized OS."

"With FortiClient, you can easily connect when you are home, check out what you want to do, and connect to your network when you are not at work. You can switch on servers and you can check what is wrong."

"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."

"The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."

"The CLI and GUI do a good job of putting a lot at your fingertips."

"The initial installation is very straightforward."

More Fortinet FortiGate pros

"The solution is a next generation firewall and we have gotten good customer feedback."

"It is easy to configure."

"The initial setup is very straightforward and the solution is extremely user-friendly."

"I recommend the solution due to its ease of use and pricing."

"The most valuable feature of Sophos XG is the VBM."

"Sophos XG's price is right, and it's easy to manage. It's a good fit for our current needs at the moment."

"The product has all the latest features."

"Valuable features include: the ease of setting up the VPN connection; the fact they have the cloud management option, so I can manage the firewall on a cloud platform from anywhere I am; the user interface is very user-friendly, so it's very easy for the administrator to make any policy changes."

More Sophos XG pros

"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."

"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."

"If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall."

"Includes advanced tech protection."

"It is a stable solution."

"Most of the features that Zscaler has to offer, we will deploy."

"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."

"The solution offers good sandboxing."

More Zscaler Cloud Firewall pros

Cons

"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."

"The documentation available for Fortinet FortiGate should be improved"

"The customization could be improved. Cisco, for example, is much better at this. They need to work to be at least as good as they are."

"I haven't had a single issue since using Fortinet."

"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."

"I could not configure sFlow from the FortiGate graphical user interface. I realized that the sFlow configuration is available only from the CLI, and discovered that sFlow is not supported on virtual interfaces, such as VDOM links, IPsec, or GRE."

"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."

"This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."

More Fortinet FortiGate cons

"The training manual provided to users lacks proper guidance on configuration procedures."

"There needs to be a way that we can distinguish between educational institutions on Youtube and other Youtube videos. You can do this on Fortinet. Basically, they can block all other Youtube videos besides those that are from educational institutions. With Sophos, you either allow for all Youtube videos or none at all. They need to allow for more specification on different websites."

"The support service offered by Sophos is an area of concern where certain improvements are required."

"One area of improvement is the lack of cross-cluster capability, meaning you need different sets of tasks and pipelines for each Kubernetes cluster."

"The initial set up process can be a little tricky, especially when you are registering with Sophos using your registration number. Setup is not necessarily complex, but it's not trouble-free. You do have connectivity issues at the initial setup with registering the device on the Sophos platform to access the advanced features. It doesn't always go through the first time around. That may be an issue with the quality of our automation. I'm not sure exactly what it is."

"When it comes to improvements that the vendor can make, we see that the cloud integration for managing all the firewalls is essentially a replacement of the on-prem version we had and is not sufficiently mature."

"It would be great if the user can have a portal to check on activities related to their account."

"Lacking network access control, user profiling and analytics dashboards."

More Sophos XG cons

"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."

"Pricing is a challenge."

"If I can get rid of Jetscaler, I will use Twingate for sure."

"Its technical support services could be better."

"They do not provide a few components that are fundamental to differentiate the products"

"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."

"When it comes to customer support, there is room for improvement in Zscaler's service."

"The product could improve its integration with some legacy systems."

More Zscaler Cloud Firewall cons

Pricing and Cost Advice

"The pricing or licensing of Fortinet FortiGate is quite effective as it offers different bundles that aggregate most required features, while also allowing clients the option to select specific components alone."

"The price range is quite acceptable and normal."

"Its licenses cost the same for different subscription plans."

"The price of FortiGate is good."

"Its price is normal. If I compare it with other vendors, such as Palo Alto, it's normal. Palo Alto is expensive."

"They are very competitive, but we like to have the factory warranty taken care of."

"If the price of the license in Fortinet FortiGate was less expensive it would be better."

"It is more affordable than Check Point and Palo Alto. Another thing is that all the features and the OS remain the same irrespective of the size of the device. Pricing-wise, Fortinet typically provides one-year support with the firewall appliance. There is also an option for three years which is how their licensing works."

More Fortinet FortiGate pricing and cost advice

"Annual standard licensing fee."

"The price is in the mid-range and it is very good for small to medium-sized businesses."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The price is reasonable but it would be great if it was reduced to half the price."

"The price is less expensive compared to others."

"When comparing with Palo Alto and Cisco, Sophos is cheaper."

"The solution is not expensive since one pays as he goes."

"The solution is priced well."

More Sophos XG pricing and cost advice

"It is expensive for small businesses."

"It is not the most budget-friendly solution, but it's important to consider its overall value."

"There are different subscription models available."

"Zscaler is priced too high compared to the cost of Fortinet."

"It comes at a significantly reduced cost while ensuring control and effectiveness."

"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."

"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

More Zscaler Cloud Firewall pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

14%

Comms Service Provider

Manufacturing Company

Computer Software Company

16%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?

When you compare these firewalls you can identify them with different features, advantages, practices and usage a...

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What is the biggest difference between Sophos XG and FortiGate?

From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...

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What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?

As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...

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Which is better - Palo Alto Networks NG Firewalls or Sophos XG?

Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...

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What are the main differences in features between Sophos XG and FortiGate 80F?

Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...

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What do you like most about Sophos XG?

IPS works smoothly.

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Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

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What do you like most about Zscaler Cloud Firewall?

The product’s firewall and VPN package are fantastic compared to any other solution.

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What is your experience regarding pricing and costs for Zscaler Cloud Firewall?

The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need ...

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Comparisons

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Compared 13% of the time

Cisco Secure Firewall vs Fortinet FortiGate

Compared 11% of the time

WatchGuard Firebox vs Fortinet FortiGate

Compared 5% of the time

SonicWall TZ vs Fortinet FortiGate

Compared 5% of the time

Meraki MX vs Fortinet FortiGate

Compared 5% of the time

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Netgate pfSense vs Sophos XG

Compared 10% of the time

OPNsense vs Sophos XG

Compared 8% of the time

Sophos XGS vs Sophos XG

Compared 5% of the time

SonicWall TZ vs Sophos XG

Compared 5% of the time

Palo Alto Networks NG Firewalls vs Sophos XG

Compared 3% of the time

More Sophos XG Competitors

Azure Firewall vs Zscaler Cloud Firewall

Compared 18% of the time

OPNsense vs Zscaler Cloud Firewall

Compared 11% of the time

Check Point NGFW vs Zscaler Cloud Firewall

Compared 9% of the time

Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall

Compared 7% of the time

Cisco Multicloud Defense vs Zscaler Cloud Firewall

Compared 6% of the time

More Zscaler Cloud Firewall Competitors

Product Reports

Buyer's Guide

Fortinet FortiGate

April 2025

Download Fortinet FortiGate product report

Buyer's Guide

Sophos XG

March 2025

Download Sophos XG product report

Buyer's Guide

Zscaler Cloud Firewall

March 2025

Download Zscaler Cloud Firewall product report

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall

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Overview

Fortinet FortiGate offers comprehensive network security and firewall protection across multiple locations. It effectively manages data traffic and secures environments with features like VPN, intrusion prevention, and UTM controls.

Organizations rely on Fortinet FortiGate for its robust integration with advanced security policies, ensuring significant protection for enterprises, cloud environments, and educational sectors. It facilitates network segmentation, application-level security, and authentication management, securing communication within and between locations such as branches and data centers. Its efficient SD-WAN and UTM features enable streamlined data management and enhanced threat protection capabilities. Users appreciate its centralized management, facilitating seamless operations across diverse environments.

What are the key features of Fortinet FortiGate?

VPN Capabilities: Ensure secure remote access for users and seamless site-to-site connections.
Intrusion Prevention System (IPS): Detect and prevent security threats and vulnerabilities.
Advanced Firewall: Offers robust firewalling with application control and web filtering.
SD-WAN: Optimizes application performance and enhances bandwidth management.
SSL VPN: Provides reliable and secure access for remote workers.

What benefits should users expect from Fortinet FortiGate?

High-performance Security: Delivers effective threat mitigation with high availability.
Centralized Management: Simplifies network operations with cloud-based management tools.
Detailed Analytics: Provides comprehensive insights into network activity and security threats.
Load Balancing: Ensures optimal resource distribution and traffic management.

Fortinet FortiGate is crucial in sectors like education, offering robust networks for secure data flow between campuses and facilitating remote learning. In enterprise environments, it allows efficient management of application traffic and security across multiple branches, while in the cloud, it seamlessly integrates with diverse platforms to enhance security infrastructure.

Fortinet

Sophos XG is a versatile network security solution that offers network protection, firewall management, VPN access, web filtering, and intrusion prevention, providing comprehensive security for businesses from small offices to large enterprises.

Sophos XG stands out for its Synchronized Security, easy setup, and robust templates. It manages VPN access, protects against threats, and handles load balancing and traffic monitoring. The cloud-based management, centralized dashboard, and detailed logging make it user-friendly and reliable. Integration of features like email protection, SD-WAN, and unified threat management ensures a broad spectrum of security needs are covered. However, it could benefit from improvements in network security, user portals, technical support, and more scalable SD-WAN features.

What are the key features of Sophos XG?

Synchronized Security: Orchestrates threat intelligence sharing between endpoints and firewall.
Unlimited SSL VPN Clients: Provides extensive VPN client support for secure remote access.
Cloud-Based Management: Facilitates remote administration with a cloud-hosted platform.
Intrusion Prevention: Detects and blocks potential threats in real-time.
Centralized Dashboard: Offers a comprehensive view of network security status.

What benefits and ROI should users look for in reviews?

Scalability: Easily adapts to growing business needs.
User-Friendliness: Simplified setup and intuitive management.
Effective Threat Protection: Provides robust security against a wide range of threats.
Comprehensive Reporting: Delivers detailed insights and analytics.
Cost-Effectiveness: Competitive in pricing with flexible deployment options.

Sophos XG is implemented across industries such as healthcare, education, and finance to secure sensitive data and ensure regulatory compliance. It aids in endpoint protection, application control, load balancing, and traffic monitoring essential for these industries. Enhancing network security, simplifying VPN setup, and integrating adaptive security features remain focal points for businesses.

Sophos

Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

Check more details: https://www.zscaler.com/produc...

Zscaler

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya

Information Not Available

Zenith Live, Azure, Carlsberg Group

Buyer's Guide

Sophos XG vs. Zscaler Cloud Firewall

April 2025

Free Report: Sophos XG vs. Zscaler Cloud Firewall

Find out what your peers are saying about Sophos XG vs. Zscaler Cloud Firewall and other solutions. Updated: April 2025.

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