API gateway tool and management of API solutions. This tool is extremely helpful for discovery, self-service of API solutions.
Executive Advisor, SOA Enterprise Services at Anthem Blue Cross Blue Shield
Allowed us to convert from SOAP to RESTful patterns
What is our primary use case?
How has it helped my organization?
- Allowed us to convert from SOAP to RESTful patterns
- Improved security/throughput/management
- Throttling is also useful as well as management console tools to track performance.
What is most valuable?
- API gateway tool
- API developer tool
- Visualization tools to measure and manage the performance of APIs.
What needs improvement?
I would like to see a long-term direction for the overall architecture (similar to what WSO2 has done), in that all three areas — pub/sub, events, and APIs — are treated as part of a continuum, instead of treating each as separate topics.
Buyer's Guide
Apigee
January 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Consultant at Systems Limited
Scalable solution with good work efficiency
Pros and Cons
- "Its customer service is good."
- "They should improve the monitoring tools for on-premises environments."
What is our primary use case?
We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.
What is most valuable?
The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.
What needs improvement?
They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate its scalability as a ten.
How was the initial setup?
I rate the solution's initial setup process as a seven.
What other advice do I have?
The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implemnter
Buyer's Guide
Apigee
January 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Good customization, integration, and reliability
Pros and Cons
- "Technical support has been decent."
- "We need better performance monitoring."
What is our primary use case?
This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.
What is most valuable?
The solution offers good customization. It's very easy to customize in general.
You can integrate with things very well.
The caching is good.
You can add basic flows with ease.
The Google CMS is a great tool.
The solution is stable.
Technical support has been decent.
What needs improvement?
We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster.
It's not using SPA, single page applications, like Angular.
There isn't very good monitoring right now. We need better performance monitoring.
We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front.
What do I think about the scalability of the solution?
We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff.
The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall.
How are customer service and support?
We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different product previously.
How was the initial setup?
I didn't handle the deployment. I don't handle that aspect of the solution.
We do have a team that manages and administers the solution.
What about the implementation team?
There might have been some assistance from the Apigee support team during implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing isn't something that I deal with. I don't know the exact cost.
Which other solutions did I evaluate?
We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera.
What other advice do I have?
I am using the latest version of the solution.
I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.
So far, I'd rate the solution eight out of ten. It has a high rating on Gartner.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AVP - Senior Enterprise Solutions Architect at a tech services company with 1,001-5,000 employees
Top of the recommended reviews, highly experienced reviewer, with excellent technical support on known issues
Pros and Cons
- "The most valuable feature is monetization."
- "I would like to see SOAP services and socket-based connectivity developed."
What is our primary use case?
Our primary use case is for security but also the mediation that goes with it.
What is most valuable?
The most valuable feature is monetization.
What needs improvement?
I would like to see SOAP services and socket-based connectivity developed. Apigee is known for exposing the REST API but not the SOAP API. Our clients are requesting these two features and we do have a workaround we use, but an upgrade in these two areas would be great. I would like to see more integration for example Enterprise Service Bus and this will help Apigee gain more popularity.
For how long have I used the solution?
I have been working with Apigee for the past six years.
What do I think about the stability of the solution?
Apigee is a stable product. We have had existing customers for the past four or five years now.
How are customer service and support?
Technical support is alright but I have mixed criticism. Sometimes you get answers very quickly and on time, but in some scenarios when there is a product issue it takes time. If there is anything that is not implemented and they need some time to implement it, then it takes them months. If the error is something that is a known issue they reply back quickly.
How was the initial setup?
Apigee is more straightforward and flexible, with implementation and designing. Other products currently on the market are more complex overall to sustain. The time it took us to set up was around two to three months.
Which other solutions did I evaluate?
There is one main reason we went with Apigee and that is the importance of the Gartner and Forester ratings. Apigee is on top of all the Gartner and Forrester ratings. The other reason is because of the smooth operational perspective.
What other advice do I have?
If customers are trying to do long-term planning, and want to apply monetization on their APIs, then Apigee will be the best in this situation. I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Systems Architect at a consultancy with 5,001-10,000 employees
Great solution for exposing legacy applications.
Pros and Cons
- "It is scalable."
- "It would be good if the Apigee management allowed us to be able to consolidate many operations into single one for the gateway functionality."
What is our primary use case?
One of our use cases for Apigee was when we were exposing a legacy application that we were using in the past.
What needs improvement?
As of now, we have not found anything major that needs improvement. It is not something that we are heavily using, it's something that is still in the process of being adopted company wide.
Maybe securing the APIs could be a little bit more straightforward. There might be some room for improvement in the process of securing the applications that we're exposing through the API. We would like additional documentation on this or some examples of how to do it. Overall, we have had to invest more time than expected to do that setup.
It would be good if the Apigee management allowed us to be able to consolidate many operations into a single one for the gateway functionality.
For how long have I used the solution?
It has been two years that I am using Apigee.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
We have around four users.
There is a team of less than five people for deployment and maintenance.
As of now, we are going through a consolidation process within the company. Oliver Weyman is part of a larger group of companies. We are among the first ones to use it, but the plans for it are still not outlined for the next year, at least. This is something that we will finish figuring out within the next few quarters.
How are customer service and support?
Support is good.
How was the initial setup?
At the beginning the initial setup was very straightforward, but the fine tuning during the setup is something that needs some improvement. The initial setup was pretty straightforward because we were trying not to do very complicated things. The initial setup was easy. But then as we started to grow, we realized that there was some room for improvement, but overall the initial setup was easy and we liked that.
Since it initially started as a POC and then we started moving forward from there, it was not complicated. But had we started with a real life application or with more complex applications or requirements, it probably would have been more difficult for us. But the way that we decided to start and also because of the complexity level, it allowed us to go very smoothly with the first setup and deployment.
What about the implementation team?
The implementation was all internal.
What's my experience with pricing, setup cost, and licensing?
Normally the company tends to do agreements with the vendors, where we are trying to get everything in one single license so as not to add complexity to the licensing. That's what I recommend.
Which other solutions did I evaluate?
The company started evaluating solutions and we found that we have three other options. One of them was Mashery, the other one I don't remember the name, and the last one was SAP. The company decided to go for Apigee and now there are no plans to go to something else because the process that we take to evaluate and assess the solution is a very thorough process. We try to spend as much time as possible evaluating the pros and cons of the solutions and what issues might come up.
What other advice do I have?
My advice to anyone considering Apigee is to start small and then grow from there. Try not to start migrating big, meaning to consolidate many applications into one single one. I would say to start small and try to run some POCs to make sure that they understand the fine tuning. Because the initial setup was easy but the one thing that needs time is the fine tuning of the setup. That, as I said before, is something that is really important for security. The security is something that I would recommend people look at.
On a scale of one to ten, I would give Apigee a nine out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Architect at HCL Technologies
Relatively easy to use for developers
Pros and Cons
- "Apigee is relatively easy to use for developers."
- "The initial setup is not straightforward, particularly for hybrid solutions."
What is our primary use case?
Our organization currently has twenty Apigee end-users. We use the solution for API management of financial and e-commerce domains.
What is most valuable?
Apigee is relatively easy to use for developers.
For how long have I used the solution?
I have been using Apigee for six years.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
The SaaS version of Apigee is quite scalable. The hybrid version is also scalable depending on your requirements.
How are customer service and support?
I am satisfied with the support offered by Apigee.
How was the initial setup?
The initial setup is not straightforward, particularly for hybrid solutions. It is easier to manage the managed services or SaaS-based versions.
The implementation takes time. The production setup includes TLS among other things, and the management and operationalizing take time as well.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
Apigee's licensing costs more than other solutions. Some add-on packages are sold separately. For example, monitoring is not included in the standard package of Apigee Edge.
What other advice do I have?
Anyone considering Apigee as a solution should start small and increase usage with experience. Start with a centralized small team and expand based upon the maturity model that Apigee has and recommends. I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a university with 1,001-5,000 employees
More scalable than WSA-2, but also more pricey and does not come with a partnership model
Pros and Cons
- "Apigee has better scalability than WSA."
- "Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution."
What needs improvement?
If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiation.
Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution.
While I cannot comment definitively on the partnership issue, as the company has yet to get back to me, I can say that this issue and the one of the pricing are why I choose to rate the solution as a six out of ten.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
Apigee has better scalability than WSA.
How are customer service and support?
While the technical support seems fine, I cannot comment on this with certainty, as we did not go ahead with implementation of the solution. Had we gone ahead with a partnership with Apigee, then I would be in a better position to do so.
What's my experience with pricing, setup cost, and licensing?
If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.
Which other solutions did I evaluate?
If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.
Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution.
Apigee has better scalability than WSA.
What other advice do I have?
We are customers of Apigee.
I rate Apigee as a six out of ten because of its pricing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Content Writer
Stable with good recommendations from clients, but it can be challenging to manage and needs a dedicated team for deployment
Pros and Cons
- "Apigee is a great product with good feedback and recommendations from clients."
- "The pricing for the product was a bit higher. I also found it challenging to manage sometimes."
What is our primary use case?
In my previous company, I used Apigee after modernization to manage client APIs.
What is most valuable?
Apigee is a great product with good feedback and recommendations from clients.
What needs improvement?
It is best to ask a developer about the areas for improvement in Apigee, as I'm a content writer, though the pricing for the product was a bit higher.
Apigee would also need developers or a dedicated team for deployment. I also found it challenging to manage sometimes.
For how long have I used the solution?
My last project with Apigee last December.
What do I think about the stability of the solution?
Apigee is a stable product.
Which solution did I use previously and why did I switch?
The company only used Apigee. It didn't use any other solutions.
How was the initial setup?
As a writer, I didn't set up Apigee. Another team set it up.
What's my experience with pricing, setup cost, and licensing?
Compared to other products, Apigee had higher pricing.
What other advice do I have?
I used Apigee for my customer, but I no longer work for the company.
I'm a content writer and was involved in researching and creating documentation about Apigee for a client.
The majority of the clients had fifteen to twenty users of Apigee.
My rating for Apigee is seven out of ten.
The company was an Apigee partner.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: January 2025
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