We primarily use the solution for API management. We use the solution with open banking, and we are managing our customer's cloud, on-premises, and Apigee environments.
Manager, Delivery at Yael
Reliable, great for API management, and able to expand
Pros and Cons
- "The initial setup isn't too complex."
- "Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud."
What is our primary use case?
What is most valuable?
The solution is great in general. There are many categories of APIs that need to be maintained. It helps maintain and add rules to manage open banking.
The solution is stable.
The initial setup isn't too complex.
It can expand well. Google seems to be moving into the cloud more than on-premises and the cloud makes scaling easier.
What needs improvement?
Apigee deals with APIs. However, most of our clients need more tailoring done to the solution.
Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud. However, some still want on-premises.
For how long have I used the solution?
I've been using the solution for about four years. I've used it for a while.
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November 2024
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What do I think about the stability of the solution?
The solution is stable. However, it depends on the release, the customer, and the sophistication of the infrastructure.
We have had some issues with bugs in the product itself.
What do I think about the scalability of the solution?
The solution is scalable.
We have three banking clients on the solution.
The amount of users depends on the customer. Some use it internally. Others expose the API to clients. Some have more than a billion APIs. Some have less.
How are customer service and support?
The technical support is not the best. It does depend on the size of the customer. Larger customers tend to get more attention.
How was the initial setup?
The ease of setup depends on the level of sophistication of the clients. It can be rather simple; however, the more complex the infrastructure, the more difficult the setup can be.
We do both cloud and on-premises deployments. The length of deployment depends on the customer. It depends on the kind of network or the organization. It can take a few months up to a year.
We have a strong knowledge of the flow and the templates. For us, it's pretty straightforward.
There is a team of six people that can assist with deployment and consulting with clients.
What's my experience with pricing, setup cost, and licensing?
There are different models that customers can choose from. They have a subscription model.
What other advice do I have?
I'm a consultant.
We are using a few different versions of the solution.
I'd recommend the solution to others.
It'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Lead Consultant at Allstate
Reliable and scalable solution that's easy to set up
Pros and Cons
- "The initial setup was easy - there was an onboarding document with steps that we followed."
- "An area for improvement would be to provide more information while troubleshooting."
What needs improvement?
An area for improvement would be to provide more information while troubleshooting. In the next release, Apigee should allow product owners to use its tools instead of just platform engineers.
For how long have I used the solution?
I've been using Apigee for a year.
What do I think about the stability of the solution?
Apigee is stable.
What do I think about the scalability of the solution?
Apigee is scalable.
How was the initial setup?
The initial setup was easy - there was an onboarding document with steps that we followed.
What other advice do I have?
I would rate Apigee eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Apigee
November 2024
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Group CEO at Mmusi Group
An API management and predictive analytics software that lets you personalize products
Pros and Cons
- "I simply like how you can personalize your products and put them into product categories. That's what I like the most."
- "The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics."
What is our primary use case?
I use Apigee for healthcare management.
What is most valuable?
I simply like how you can personalize your products and put them into product categories. That's what I like the most.
What needs improvement?
The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.
For how long have I used the solution?
I have been using Apigee for about two years.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.
How are customer service and support?
I'm satisfied with customer service. On a scale of one to five, I'll give them a five.
Which solution did I use previously and why did I switch?
Before Apigee, I used G Data Software, IBM, and more.
How was the initial setup?
Apigee is in the cloud, so it's more like software-as-a-service.
What's my experience with pricing, setup cost, and licensing?
You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.
What other advice do I have?
I would recommend this solution to potential users.
On a scale from one to ten, I would give Apigee a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees
A very stable platform with automated installation and useful proxy, security, and traffic control features
Pros and Cons
- "We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features."
- "In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration. Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago."
What is our primary use case?
I'm a developer as well as an architect. We have internal clients as well as external clients. We have other teams within the enterprise that use this platform. They do development, and sometimes, we do development for them. Then we host these solutions in the same infrastructure. We also have external clients who want to integrate their applications with us.
How has it helped my organization?
We've been having point-to-point connections with external vendors. It has actually helped us to be able to integrate our internal applications with external vendors. It is more like a single point of entry into the enterprise. Initially, we used to have the vendor directly interact with the application owners, but now, we come in between as an integration partner for external vendors. All integration has to go through us, which makes management as well as security simpler.
What is most valuable?
We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features.
What needs improvement?
In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration.
Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago.
For how long have I used the solution?
We've been using this solution for four years.
What do I think about the stability of the solution?
It has been a very stable platform. We've not really had any production issues. We've not had any issues where the production environment went down, and we were not able to use it at all.
How are customer service and technical support?
We've not really had so many issues. Whenever we had issues, sometimes, they responded quickly, and sometimes, it took them a while to get back to us, but it has not really affected the business because we usually have development issues or issues that don't cause an outage.
How was the initial setup?
It is not straightforward. It has multiple components, so setting it up is not straightforward, but the good thing about this is that they have automated a lot of the setup. It comes as an appliance or in RPM packages that you can install at specific locations in the operating system. So, its installation is easy because it has been automated.
What other advice do I have?
Because of the multiple components it has, if you are trying to implement this in your environment, you need people who are experienced in most of these open-source utilities, such as NGINX, Drupal, OpenAL, etc. You would require someone knowledgeable in those utilities to be able to support the environment.
I would rate Apigee an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Architect at a retailer with 10,001+ employees
Great functionality and excellent technical support
Pros and Cons
- "A very functional solution."
- "The cost of the solution is quite high."
What is our primary use case?
My current job is to compare all the different API gateways and to create a report for management. We use this tool primarily to secure our API. We have a set of API from our four businesses and we're trying to apply these APIs to multiple applications. For example, third parties can leverage our APIs built to their own solutions and applications and we build applications on top of these APIs. I make the system available like a mobile app. Primarily the API management for the entire ecosystem of AP that we are building and the DGPS are providing, have varied capabilities across the organization. Apigee also acts as a proxy, everything is done within that.
We also leverage the developer portal of Apigee as a main feature, which can be given to outside customers by third parties to build their own applications around our API. One of the standout features of Apigee is the different PolyPhaser functions that we use. For example, we use throttling, encryption/decryption and we also use external AP integration with PV.2 I'm a senior architect and big data engineer and we are customers of Apigee.
What is most valuable?
I like the functionality of this solution.
What needs improvement?
The cost of this solution could be improved and it would be better if it were on private cloud.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
I'm not directly involved in the technical support aspect, but I've heard that the technical team is excellent. They provide support from the beginning until you completely run all your setups.
How was the initial setup?
This solution is much easier to set up compared to any of the other API gateway solutions. There is extensive documentation available.
What other advice do I have?
I would go with Apigee if you have the money. It will give you enough APIs for management. If you're looking simply for one functionality then I wouldn't recommend Apigee.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Manager at CNTXT
User-friendly with ability to convert from language to language; good security features
Pros and Cons
- "The ability to convert from language to language using a single tool."
- "Apigee lacks market presence."
What is our primary use case?
We are resellers of Apigee and also use it internally. The most common use case is monetization for the APIs. I'm the sales manager and we are resellers of Apigee.
What is most valuable?
The ability to convert from language to language using the same tool without needing different developer teams to deploy is a valuable feature. It doesn't require a lot of skill to run Apigee and the security features are good. This is a powerful tool for API management.
What needs improvement?
The only disadvantage with Apigee is that they lack market presence. I think they may have limited resources. IBM's strategy is stronger on the marketing level.
I believe they're working on adding some integration features that are currently lacking.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is very stable even in very complicated environments.
What do I think about the scalability of the solution?
The solution is scalable and it's great for enterprise companies.
How are customer service and support?
Technical support is good. Google team has many teams can support it. And there is a lot of partners ecosystem who understand and implement and support strategy as well.
Which solution did I use previously and why did I switch?
I previously worked with IBM Connect but I prefer Apigee. It provides all the features and requirements for AI management.
How was the initial setup?
The initial setup is very straightforward and can be done by anyone.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is very reasonable and it gives you unlimited transactions.
What other advice do I have?
I would recommend testing this solution for a month or so. It's easy to implement and easy to use. I rate the solution nine out of 10 - the one point reduction is because of the marketing strategy.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
AVP - Senior Enterprise Solutions Architect at a tech services company with 1,001-5,000 employees
Top of the recommended reviews, highly experienced reviewer, with excellent technical support on known issues
Pros and Cons
- "The most valuable feature is monetization."
- "I would like to see SOAP services and socket-based connectivity developed."
What is our primary use case?
Our primary use case is for security but also the mediation that goes with it.
What is most valuable?
The most valuable feature is monetization.
What needs improvement?
I would like to see SOAP services and socket-based connectivity developed. Apigee is known for exposing the REST API but not the SOAP API. Our clients are requesting these two features and we do have a workaround we use, but an upgrade in these two areas would be great. I would like to see more integration for example Enterprise Service Bus and this will help Apigee gain more popularity.
For how long have I used the solution?
I have been working with Apigee for the past six years.
What do I think about the stability of the solution?
Apigee is a stable product. We have had existing customers for the past four or five years now.
How are customer service and support?
Technical support is alright but I have mixed criticism. Sometimes you get answers very quickly and on time, but in some scenarios when there is a product issue it takes time. If there is anything that is not implemented and they need some time to implement it, then it takes them months. If the error is something that is a known issue they reply back quickly.
How was the initial setup?
Apigee is more straightforward and flexible, with implementation and designing. Other products currently on the market are more complex overall to sustain. The time it took us to set up was around two to three months.
Which other solutions did I evaluate?
There is one main reason we went with Apigee and that is the importance of the Gartner and Forester ratings. Apigee is on top of all the Gartner and Forrester ratings. The other reason is because of the smooth operational perspective.
What other advice do I have?
If customers are trying to do long-term planning, and want to apply monetization on their APIs, then Apigee will be the best in this situation. I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Software Engineer at a tech services company with 10,001+ employees
Good technical capability, but the initial setup could be simplified and the user experience could be enhanced
Pros and Cons
- "I'm still evaluating, but in terms of overall performance and stability, it's quite good."
- "We are experiencing issues with automation; the production in Apigee is quite time-consuming."
What is our primary use case?
Essentially, we have our own product where we have hosted the APIs and Apigee for consumers to consume. We have an airline domain and our own product.
We provide services to our clients, who are end users.
What needs improvement?
We are experiencing issues with automation; the production in Apigee is quite time-consuming.
The integration with serviceability also needs improvement. It gives our developers access. We have a developer who can deploy the APIs to the platform. As a result, they are encountering some difficulties in automating those processes. Stability relies on whether those issues can be addressed in any other API gateway.
I'd like to see the automation, time to release, time to market the new APIs, and pushing the APIs from one environment to another, to production, improved in the next release.
It is time-consuming; according to the information I have received, it can take up to two months for any new API to be published for production. I'm not sure what the difficulties are in between, but this is what I'm dealing with in this segment.
While I don't have the hands-on experience, in my opinion, and based on my research, it is not very user-friendly in terms of user experience, or UIUX.
For how long have I used the solution?
I have been working with Apigee for a few years.
What do I think about the stability of the solution?
Apigee is quite stable.
How was the initial setup?
The initial setup is complicated. There is a lot involved, and many teams are involved.
When attempting to apply a new host, they are setting up the DNS network, which takes some time.
Which other solutions did I evaluate?
We already have Apigee in our system, but we're trying to evaluate APM based on the differences between Apigee and APM.
Right now, I don't have any experience with Apigee. The only task I've been assigned is to evaluate the APIM. So far, I've only explored APIM. And all I'm doing is defining the features and differences between Apigee and APM.
What other advice do I have?
I'm still evaluating, but in terms of overall performance and stability, it's quite good. As a result, we have not failed any of the issues in that regard.
For the technical capabilities, I would rate Apigee a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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