I use Apigee for healthcare management.
Group CEO at a government with 1,001-5,000 employees
An API management and predictive analytics software that lets you personalize products
Pros and Cons
- "I simply like how you can personalize your products and put them into product categories. That's what I like the most."
- "The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics."
What is our primary use case?
What is most valuable?
I simply like how you can personalize your products and put them into product categories. That's what I like the most.
What needs improvement?
The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.
For how long have I used the solution?
I have been using Apigee for about two years.
Buyer's Guide
Apigee
December 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.
How are customer service and support?
I'm satisfied with customer service. On a scale of one to five, I'll give them a five.
Which solution did I use previously and why did I switch?
Before Apigee, I used G Data Software, IBM, and more.
How was the initial setup?
Apigee is in the cloud, so it's more like software-as-a-service.
What's my experience with pricing, setup cost, and licensing?
You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.
What other advice do I have?
I would recommend this solution to potential users.
On a scale from one to ten, I would give Apigee a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Architect at a insurance company with 10,001+ employees
Enables us to do analysis with all the statistics you want to track
Pros and Cons
- "The analytics feature is quite good."
- "Apigee does not have a testing feature."
What is our primary use case?
We have hundreds of backend services, APIs, that are running. We want to protect and do analysis with calling externally, internally, and all the statistics we want to track using Apigee. That is the reason we're using the API gateway.
How has it helped my organization?
We have seen product improvement. Initially, we didn't use much of the analytics part. Later on, we saw that as an improvement. The rate-limiting quotas are improved as well.
What is most valuable?
The analytics feature is quite good. We can look at all the statistics, how many requests coming in, how many requests going out, what type of failures are happening, what is the performance of the APIs on those features. The solution helps us to track whenever there is an issue that comes in.
What needs improvement?
The only concern overall, with the organization, is cost-wise. I believe there is already a plan, within our organization, for moving to Azure API Management. The main reason is one of the features is a cloud-based, pay-per-use. And then, because a lot of our services are moving towards Azure, why have another network of API gateway.
The testing feature is one additional feature that I see is in APIM and it is not here. We can build our own demo web service and test your proxy. That feature has been provided in APIM, not in Apigee.
For how long have I used the solution?
I've been using the solution almost three years now.
What do I think about the stability of the solution?
Overall, the solution is good.
What do I think about the scalability of the solution?
The scalability is good. Our load has improved drastically in the last three years. The traffic has been increased, and we still see a good performance overall.
Mostly developers from different teams use it. And there are administrative teams maintaining the overall solution within the organization.
How are customer service and support?
The technical support is good. As a user, we report to the admin team and they work with the consultants if they are not able to resolve the issue.
How was the initial setup?
I was not involved in the initial setup, but I've been told that the onsite setup was a little complex and there were a few restrictions as well.
What was our ROI?
We see a return on investment. As of now, it's good. But overall, cost wise, it is a little higher, comparative.
What's my experience with pricing, setup cost, and licensing?
For Apigee, I think licensing is on a monthly basis. The cost increases as the usage increases. It's higher than many competitors.
Which other solutions did I evaluate?
Azure APIM is the one option we evaluated.
What other advice do I have?
From two or three years back using it to now, it's quite fast. The performance side is good.
It's a user-friendly product, it is. You can customize all you want, and the policies and the features they have are quite easy to use. Anyone can use it, drag and drop, and it supports a lot of other languages like JavaScript, non-JS, and all.
I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Apigee
December 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Consulting Chief Information Officer at a tech services company with 11-50 employees
An easy-to-use solution that provides good stability and technical support
Pros and Cons
- "Apigee is an easy-to-use solution."
- "The solution’s scalability could be improved."
What is our primary use case?
We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.
What is most valuable?
Apigee is an easy-to-use solution.
What needs improvement?
The solution’s scalability could be improved.
What do I think about the stability of the solution?
Apigee is a stable solution.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be more competitive.
What other advice do I have?
Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.
I would recommend Apigee to other users.
Overall, I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Managing Consultant at a computer software company with 1,001-5,000 employees
Scalable solution with good work efficiency
Pros and Cons
- "Its customer service is good."
- "They should improve the monitoring tools for on-premises environments."
What is our primary use case?
We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.
What is most valuable?
The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.
What needs improvement?
They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate its scalability as a ten.
How was the initial setup?
I rate the solution's initial setup process as a seven.
What other advice do I have?
The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implemnter
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at a computer software company with 201-500 employees
Helps us to build, manage, and run the APIs
Pros and Cons
- "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
- "I would like to see better integration and some architectural improvements in future releases of the solution."
What is our primary use case?
My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs.
What is most valuable?
The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products.
What needs improvement?
I would like to see better integration and some architectural improvements in future releases of the solution.
For how long have I used the solution?
I have been working with the solution for more than six years.
What do I think about the stability of the solution?
The product is stable and I would rate its stability a nine of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability an eight out of ten.
How are customer service and support?
Google's tech support team is helpful in terms of knowledge transfer.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is very simple. You would need around 50 people to maintain the solution.
What was our ROI?
The tool offers good returns on investment.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is fair. You need to pay additional costs for the support.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Good customization, integration, and reliability
Pros and Cons
- "Technical support has been decent."
- "We need better performance monitoring."
What is our primary use case?
This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.
What is most valuable?
The solution offers good customization. It's very easy to customize in general.
You can integrate with things very well.
The caching is good.
You can add basic flows with ease.
The Google CMS is a great tool.
The solution is stable.
Technical support has been decent.
What needs improvement?
We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster.
It's not using SPA, single page applications, like Angular.
There isn't very good monitoring right now. We need better performance monitoring.
We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front.
What do I think about the scalability of the solution?
We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff.
The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall.
How are customer service and support?
We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different product previously.
How was the initial setup?
I didn't handle the deployment. I don't handle that aspect of the solution.
We do have a team that manages and administers the solution.
What about the implementation team?
There might have been some assistance from the Apigee support team during implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing isn't something that I deal with. I don't know the exact cost.
Which other solutions did I evaluate?
We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera.
What other advice do I have?
I am using the latest version of the solution.
I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.
So far, I'd rate the solution eight out of ten. It has a high rating on Gartner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Manager at a tech services company with 51-200 employees
User-friendly with ability to convert from language to language; good security features
Pros and Cons
- "The ability to convert from language to language using a single tool."
- "Apigee lacks market presence."
What is our primary use case?
We are resellers of Apigee and also use it internally. The most common use case is monetization for the APIs. I'm the sales manager and we are resellers of Apigee.
What is most valuable?
The ability to convert from language to language using the same tool without needing different developer teams to deploy is a valuable feature. It doesn't require a lot of skill to run Apigee and the security features are good. This is a powerful tool for API management.
What needs improvement?
The only disadvantage with Apigee is that they lack market presence. I think they may have limited resources. IBM's strategy is stronger on the marketing level.
I believe they're working on adding some integration features that are currently lacking.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is very stable even in very complicated environments.
What do I think about the scalability of the solution?
The solution is scalable and it's great for enterprise companies.
How are customer service and support?
Technical support is good. Google team has many teams can support it. And there is a lot of partners ecosystem who understand and implement and support strategy as well.
Which solution did I use previously and why did I switch?
I previously worked with IBM Connect but I prefer Apigee. It provides all the features and requirements for AI management.
How was the initial setup?
The initial setup is very straightforward and can be done by anyone.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is very reasonable and it gives you unlimited transactions.
What other advice do I have?
I would recommend testing this solution for a month or so. It's easy to implement and easy to use. I rate the solution nine out of 10 - the one point reduction is because of the marketing strategy.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
AVP - Senior Enterprise Solutions Architect at a tech services company with 1,001-5,000 employees
Top of the recommended reviews, highly experienced reviewer, with excellent technical support on known issues
Pros and Cons
- "The most valuable feature is monetization."
- "I would like to see SOAP services and socket-based connectivity developed."
What is our primary use case?
Our primary use case is for security but also the mediation that goes with it.
What is most valuable?
The most valuable feature is monetization.
What needs improvement?
I would like to see SOAP services and socket-based connectivity developed. Apigee is known for exposing the REST API but not the SOAP API. Our clients are requesting these two features and we do have a workaround we use, but an upgrade in these two areas would be great. I would like to see more integration for example Enterprise Service Bus and this will help Apigee gain more popularity.
For how long have I used the solution?
I have been working with Apigee for the past six years.
What do I think about the stability of the solution?
Apigee is a stable product. We have had existing customers for the past four or five years now.
How are customer service and support?
Technical support is alright but I have mixed criticism. Sometimes you get answers very quickly and on time, but in some scenarios when there is a product issue it takes time. If there is anything that is not implemented and they need some time to implement it, then it takes them months. If the error is something that is a known issue they reply back quickly.
How was the initial setup?
Apigee is more straightforward and flexible, with implementation and designing. Other products currently on the market are more complex overall to sustain. The time it took us to set up was around two to three months.
Which other solutions did I evaluate?
There is one main reason we went with Apigee and that is the importance of the Gartner and Forester ratings. Apigee is on top of all the Gartner and Forrester ratings. The other reason is because of the smooth operational perspective.
What other advice do I have?
If customers are trying to do long-term planning, and want to apply monetization on their APIs, then Apigee will be the best in this situation. I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Popular Comparisons
Informatica Intelligent Data Management Cloud (IDMC)
Microsoft Azure API Management
Tricentis Tosca
Amazon API Gateway
webMethods.io
Katalon Studio
IBM API Connect
Kong Gateway Enterprise
Apache JMeter
IBM DataPower Gateway
MuleSoft API Manager
WSO2 API Manager
Postman Enterprise
SEEBURGER Business Integration Suite
Apache APISIX
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which solution is better on a private cloud: Apigee, MuleSoft, or 3scale?
- How do IBM Websphere Datapower and Apigee compare?
- Mulesoft Anypoint API Manager vs Apigee vs alternative products
- Which would you choose for a microgateway: IBM API Connect or Apigee?
- Which solution do you prefer: Apigee or API Connect?
- Which product do you prefer: Apigee, MuleSoft Anypoint API Manager or IBM API Connect?
- How does Apigee differ from Azure API Management?
- Which is better - Apigee or Amazon API Gateway?
- Which API tool is better for a hybrid cloud: APIM or Apigee?
- Which solution is better: AWS API Gateway or Apigee?


















