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Group CEO at Mmusi Group
Real User
An API management and predictive analytics software that lets you personalize products
Pros and Cons
  • "I simply like how you can personalize your products and put them into product categories. That's what I like the most."
  • "The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics."

What is our primary use case?

I use Apigee for healthcare management. 

What is most valuable?

I simply like how you can personalize your products and put them into product categories. That's what I like the most.

What needs improvement?

The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.

For how long have I used the solution?

I have been using Apigee for about two years.

Buyer's Guide
Apigee
February 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.

How are customer service and support?

I'm satisfied with customer service. On a scale of one to five, I'll give them a five.

Which solution did I use previously and why did I switch?

Before Apigee, I used G Data Software, IBM, and more.

How was the initial setup?

Apigee is in the cloud, so it's more like software-as-a-service.

What's my experience with pricing, setup cost, and licensing?

You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give Apigee a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees
Real User
A very stable platform with automated installation and useful proxy, security, and traffic control features
Pros and Cons
  • "We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features."
  • "In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration. Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago."

What is our primary use case?

I'm a developer as well as an architect. We have internal clients as well as external clients. We have other teams within the enterprise that use this platform. They do development, and sometimes, we do development for them. Then we host these solutions in the same infrastructure. We also have external clients who want to integrate their applications with us.

How has it helped my organization?

We've been having point-to-point connections with external vendors. It has actually helped us to be able to integrate our internal applications with external vendors. It is more like a single point of entry into the enterprise. Initially, we used to have the vendor directly interact with the application owners, but now, we come in between as an integration partner for external vendors. All integration has to go through us, which makes management as well as security simpler.

What is most valuable?

We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features.

What needs improvement?

In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration.

Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago.

For how long have I used the solution?

We've been using this solution for four years.

What do I think about the stability of the solution?

It has been a very stable platform. We've not really had any production issues. We've not had any issues where the production environment went down, and we were not able to use it at all. 

How are customer service and technical support?

We've not really had so many issues. Whenever we had issues, sometimes, they responded quickly, and sometimes, it took them a while to get back to us, but it has not really affected the business because we usually have development issues or issues that don't cause an outage. 

How was the initial setup?

It is not straightforward. It has multiple components, so setting it up is not straightforward, but the good thing about this is that they have automated a lot of the setup. It comes as an appliance or in RPM packages that you can install at specific locations in the operating system. So, its installation is easy because it has been automated.

What other advice do I have?

Because of the multiple components it has, if you are trying to implement this in your environment, you need people who are experienced in most of these open-source utilities, such as NGINX, Drupal, OpenAL, etc. You would require someone knowledgeable in those utilities to be able to support the environment.

I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Apigee
February 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Erez Litmanovitch - PeerSpot reviewer
Manager, Delivery at Yael
Real User
Top 5
Reliable, great for API management, and able to expand
Pros and Cons
  • "The initial setup isn't too complex."
  • "Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud."

What is our primary use case?

We primarily use the solution for API management. We use the solution with open banking, and we are managing our customer's cloud, on-premises, and Apigee environments. 

What is most valuable?

The solution is great in general. There are many categories of APIs that need to be maintained. It helps maintain and add rules to manage open banking. 

The solution is stable.

The initial setup isn't too complex.

It can expand well. Google seems to be moving into the cloud more than on-premises and the cloud makes scaling easier.

What needs improvement?

Apigee deals with APIs. However, most of our clients need more tailoring done to the solution.

Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud. However, some still want on-premises. 

For how long have I used the solution?

I've been using the solution for about four years. I've used it for a while. 

What do I think about the stability of the solution?

The solution is stable. However, it depends on the release, the customer, and the sophistication of the infrastructure. 

We have had some issues with bugs in the product itself. 

What do I think about the scalability of the solution?

The solution is scalable.

We have three banking clients on the solution. 

The amount of users depends on the customer. Some use it internally. Others expose the API to clients. Some have more than a billion APIs. Some have less. 

How are customer service and support?

The technical support is not the best. It does depend on the size of the customer. Larger customers tend to get more attention. 

How was the initial setup?

The ease of setup depends on the level of sophistication of the clients. It can be rather simple; however, the more complex the infrastructure, the more difficult the setup can be. 

We do both cloud and on-premises deployments. The length of deployment depends on the customer. It depends on the kind of network or the organization. It can take a few months up to a year.

We have a strong knowledge of the flow and the templates. For us, it's pretty straightforward. 

There is a team of six people that can assist with deployment and consulting with clients.

What's my experience with pricing, setup cost, and licensing?

There are different models that customers can choose from. They have a subscription model. 

What other advice do I have?

I'm a consultant. 

We are using a few different versions of the solution.

I'd recommend the solution to others.

It'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AtyabTahir - PeerSpot reviewer
CEO at Trayle
Real User
Value for money and highly reliable, with excellent user readiness
Pros and Cons
  • "The most valuable features are low-code play, quick packaging, and production."
  • "I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support."

What is our primary use case?

Our primary use case is for building an open API platform for a financial services company, and we needed something that could do the task quickly.

What is most valuable?

The most valuable features are low-code play, quick packaging, and production.

What needs improvement?

I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support.

For how long have I used the solution?

I have been using Apigee for the past four years.

What do I think about the stability of the solution?

The stability is definitely close to a ten on a scale of one to ten.

What do I think about the scalability of the solution?

On a scale of one to ten, I would rate the scalability around an eight. We currently have around twenty users implementing the solution on a regular basis.

How are customer service and support?

When it comes to customer support I would rate them a six and a half because of the response time and prioritization. This prioritization factor is most likely due to geography.

Which solution did I use previously and why did I switch?

We were using API Connect from IBM before switching to Apigee for better user readiness options.

How was the initial setup?

The initial setup took a few weeks.  This was primarily because of us. It took us a while because of internal approvals. The team I was working with just was not fast enough.

What was our ROI?

When it comes to the return on investment it is pretty good. There is value for money when it comes to engaging external partners and collaborators. The initial cost is one tends to recover quickly with the right business case.

What's my experience with pricing, setup cost, and licensing?

Apigee is expensive and not cost-effective. On a scale of one to ten, I would rate it an eight for the high cost. The changes individuals need to make on their side are costly.

What other advice do I have?

Your team should be familiar with the product before you jump into it. There is training involved for the team, and before deploying and starting to use it, the team should get adequate training. On a scale of one to ten, I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IbrahimKhateeb - PeerSpot reviewer
VP at Piramal Group
Real User
Provides security features and is easy to use
Pros and Cons
  • "It's easy to use and the security features are valuable."
  • "I would recommend this solution to those who want to start using it, but it depends on the requirements and automation."

What is our primary use case?

It's deployed on the cloud. There are a few hundred people in my organization who use this solution. 

What is most valuable?

It's easy to use and the security features are valuable.

For how long have I used the solution?

I have used this solution for about three years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's scalable. You can onboard multiple partners.

How was the initial setup?

Setup isn't very complex.

What's my experience with pricing, setup cost, and licensing?

My clients pay for a license.

Which other solutions did I evaluate?

We also use Amazon.

What other advice do I have?

I would rate this solution as eight out of ten.

I would recommend this solution to those who want to start using it, but it depends on the requirements and automation.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Brajmohan Papneja - PeerSpot reviewer
Senior Lead Consultant at Allstate
Real User
Reliable and scalable solution that's easy to set up
Pros and Cons
  • "The initial setup was easy - there was an onboarding document with steps that we followed."
  • "An area for improvement would be to provide more information while troubleshooting."

What needs improvement?

An area for improvement would be to provide more information while troubleshooting. In the next release, Apigee should allow product owners to use its tools instead of just platform engineers.

For how long have I used the solution?

I've been using Apigee for a year.

What do I think about the stability of the solution?

Apigee is stable.

What do I think about the scalability of the solution?

Apigee is scalable.

How was the initial setup?

The initial setup was easy - there was an onboarding document with steps that we followed.

What other advice do I have?

I would rate Apigee eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmed Raaf - PeerSpot reviewer
Sales Manager at CNTXT
Real User
User-friendly with ability to convert from language to language; good security features
Pros and Cons
  • "The ability to convert from language to language using a single tool."
  • "Apigee lacks market presence."

What is our primary use case?

We are resellers of Apigee and also use it internally. The most common use case is monetization for the APIs. I'm the sales manager and we are resellers of Apigee.

What is most valuable?

The ability to convert from language to language using the same tool without needing different developer teams to deploy is a valuable feature. It doesn't require a lot of skill to run Apigee and the security features are good. This is a powerful tool for API management. 

What needs improvement?

The only disadvantage with Apigee is that they lack market presence. I think they may have limited resources. IBM's strategy is stronger on the marketing level. 

I believe they're working on adding some integration features that are currently lacking. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is very stable even in very complicated environments. 

What do I think about the scalability of the solution?

The solution is scalable and it's great for enterprise companies.

How are customer service and support?

Technical support is good. Google team has many teams can support it. And there is a lot of partners ecosystem who understand and implement and support strategy as well.

Which solution did I use previously and why did I switch?

I previously worked with IBM Connect but I prefer Apigee. It provides all the features and requirements for AI management.

How was the initial setup?

The initial setup is very straightforward and can be done by anyone. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost is very reasonable and it gives you unlimited transactions.

What other advice do I have?

I would recommend testing this solution for a month or so. It's easy to implement and easy to use. I rate the solution nine out of 10 - the one point reduction is because of the marketing strategy. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Architect at a retailer with 10,001+ employees
Real User
Great functionality and excellent technical support
Pros and Cons
  • "A very functional solution."
  • "The cost of the solution is quite high."

What is our primary use case?

My current job is to compare all the different API gateways and to create a report for management. We use this tool primarily to secure our API. We have a set of API from our four businesses and we're trying to apply these APIs to multiple applications. For example, third parties can leverage our APIs built to their own solutions and applications and we build applications on top of these APIs. I make the system available like a mobile app. Primarily the API management for the entire ecosystem of AP that we are building and the DGPS are providing, have varied capabilities across the organization. Apigee also acts as a proxy, everything is done within that. 

We also leverage the developer portal of Apigee as a main feature, which can be given to outside customers by third parties to build their own applications around our API. One of the standout features of Apigee is the different PolyPhaser functions that we use. For example, we use throttling, encryption/decryption and we also use external AP integration with PV.2 I'm a senior architect and big data engineer and we are customers of Apigee. 

What is most valuable?

I like the functionality of this solution. 

What needs improvement?

The cost of this solution could be improved and it would be better if it were on private cloud. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I'm not directly involved in the technical support aspect, but I've heard that the technical team is excellent. They provide support from the beginning until you completely run all your setups.

How was the initial setup?

This solution is much easier to set up compared to any of the other API gateway solutions. There is extensive documentation available.

What other advice do I have?

I would go with Apigee if you have the money. It will give you enough APIs for management. If you're looking simply for one functionality then I wouldn't recommend Apigee.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.