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Prabhas-Mishra - PeerSpot reviewer
Software Architect at a tech services company with 10,001+ employees
Real User
User-friendly platform for developing and managing APIs; offers good technical support
Pros and Cons
  • "A simple platform that's easier to work with than IBM API Connect. Support for it is really good and gives it advantage over other providers."
  • "Sometimes there are glitches, which means there's still room for improvement in the platform."

What is most valuable?

One feature I found most valuable in Apigee is its simplicity. All features remain the same in all of the API tools, and I have experience with IBM API Connect and Apigee, but Apigee is easier to work with, plus the learning curve is not that steep.

Another thing I like about this solution is that the support is really good, and this gives Apigee advantage over other providers.

I like the development feature of Apigee. You will find it easier to work with Apigee than IBM API Connect.

What needs improvement?

We found a glitch in Apigee, and we raised it with them: It's the response overlapping from the API with high traffic.

They have been working on that, and they have shared a patch with us, but I'm not sure if that is publicly available for all users. It was made available to our organization: one single patch of Apigee.

For how long have I used the solution?

I've been using Apigee for over two years, and I've used it in the last 12 months.

What do I think about the stability of the solution?

This product is is stable.

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What do I think about the scalability of the solution?

Apigee is a scalable product.

How are customer service and support?

Technical support for Apigee is very good.

Which solution did I use previously and why did I switch?

I used IBM API Connect, but found it easier to work with Apigee.

Which other solutions did I evaluate?

I evaluated IBM API Connect.

What other advice do I have?

I'm both a user and an integrator of Apigee.

We have deployments both on-premises and via cloud. We use both, like Google SaaS and the on-premises solution.

We are a consultant for different organizations. Some organizations prefer on-premises deployment, with everything on their private cloud, and this means they use the older version of Apigee. Some organizations use the latest version because they're using Google SaaS directly.

My advice to people who are looking into implementing Apigee in their organization: If it fits your budget, then it is a good product. If it fits into your ecosystem, e.g. you are in that ecosystem, not in IBM or other CA-based ones, Apigee is something you can go for. It is a good platform.

I haven't worked with CA, and there are others, e.g. MuleSoft, so I can't comment on how Apigee compares with those competitors, but compared to IBM API Connect, Apigee is a good one.

I'm rating Apigee eight over ten. There's still room for improvement, so it's an eight for me.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1696692 - PeerSpot reviewer
Associate Vice President at a tech services company with 10,001+ employees
Real User
Good analytics, rich developer portal, and definitely stable
Pros and Cons
  • "The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features."
  • "iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement."

What is our primary use case?

I'm a part of a service provider company, and we basically provide all kinds of services for our customers. One of the areas for which we provide services is API management. We work a lot with Apigee, and we have experience and a good team working with Apigee.

In terms of use cases, we've created a good marketplace for one of the clients. They are a logistics company, and they have a lot of vendors and partners with whom they work. So, we have created a marketplace where the vendor's partners can integrate for their shipments and other things. They can integrate their applications into this marketplace.

We have also implemented developer portals where we do the onboarding of developers. They can create their code SDKs, etc.

Currently, we are at a customer site, and we are migrating the on-premise version H to Apigee X, which is the latest one.

What is most valuable?

The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features.

The authentication mechanisms are quite easily built into Apigee, which is something that most of the other products have also now started supporting.

What needs improvement?

iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement.

For how long have I used the solution?

It has been four to five years.

What do I think about the stability of the solution?

It is definitely stable. Performance-wise, we have not seen any major bottlenecks. What we have realized is that the performance is not just because of the tool itself. If you take any API management tool, the performance also depends on the way the integrations are done. So, if implemented correctly, performance is not really an issue.

What do I think about the scalability of the solution?

With the SaaS model, scalability is there. 

It is suitable for large companies because it is a bit pricey. It is definitely not for small companies, but it might be suitable for medium companies.

How are customer service and support?

We have not been in touch with them much because we mostly have done development, but they do provide good support. Their support during the initial design architecture phase is also very good. So, if you have bought the licenses, they do provide an architect to come in and define the whole architecture. That way, the support is good.

Which solution did I use previously and why did I switch?

We work on multiple API management tools based on the requirement of a particular customer. We have worked on Apigee, Dotcom, MuleSoft, to name a few.

How was the initial setup?

Managing an on-premise setup themselves can be a huge overhead for customers. Apigee, I believe, releases patches very frequently, and those upgrades and maintenance activities are quite an overhead. Having said that, it has good support. They provide a lot of scripts through which the installation and other things can be automated, but obviously, we have to tailor those to our needs. On-premise is definitely a little bit of overhead. We have to have a team to manage that, but now with Apigee X going on SaaS, most of the implementations are on SaaS. So, this overhead is minimized a lot, and you just have to do the configurations.

What's my experience with pricing, setup cost, and licensing?

It is a bit on the expensive side. Its licensing cost is a bit high, and that's where we've seen people going back on their decisions.

What other advice do I have?

In the latest version of Apigee, they've broadened the support for socket communication, which was previously missing in Apigee Hybrid.

I wouldn't recommend Apigee for simple situations because sometimes, it does become an overhead. It is overkill for simple situations. If you have very complex scenarios where you are trying to embark on a cloud journey and you still have systems on-premise or some systems are hosted on some other cloud and you want to do an integration, Apigee is really good. It provides support for the mesh architecture, and with that, it becomes quite easy.

The advice that we normally give is that when you are starting on an Apigee journey, you should not think of it just as an API management tool. We try to give it as an enterprise API platform that a large customer with different lines and businesses, such as a bank, would eventually leverage as a whole. You should not treat it in a way where only a particular group is using Apigee. It is an enterprise platform. So, you should treat it as a platform.

I would rate Apigee an eight out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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reviewer1207650 - PeerSpot reviewer
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
Real User
An API management tool with a good rate-limiting policy feature, but documentation could be better
Pros and Cons
  • "I like implementing different policies, for example, rate-limiting policy."
  • "More documentation on the Open Banking Standard will help."

What is our primary use case?

We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.

What is most valuable?

I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.

What needs improvement?

More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.

For how long have I used the solution?

I've been using Apigee for a few months.

What do I think about the stability of the solution?

It's a stable product. It's easy to manage, and we have implemented it for our production deployment.

What do I think about the scalability of the solution?

Apigee is a scalable solution.

How are customer service and technical support?

I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.

How was the initial setup?

The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.

What about the implementation team?

We went through the documentation and the website and deployed the solution ourselves.

Which other solutions did I evaluate?

All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.

What other advice do I have?

If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach. 

On a scale from one to ten, I would give Apigee a seven. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1371021 - PeerSpot reviewer
Director System Architecture at a comms service provider with 5,001-10,000 employees
Real User
Highly available, easy to configure and use, and it includes disaster recovery
Pros and Cons
  • "Anyone with basic knowledge can build an API."
  • "Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients. We also it it ourselves.

Our use case involves accessing functions on our backend systems through a portal used on mobile devices. The app on the mobile device uses the internet portal, and we have the API as a security layer to pass the functions through to the backend.

What is most valuable?

It is very easy to implement and the configuration of the API is very simple.

It is easy to upload a Swagger file and build an API.

The user interface for building APIs is very simple. Anyone with basic knowledge can build an API.

Disaster recovery capabilities are included.

What needs improvement?

Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment.

For how long have I used the solution?

We have been working with Google Apigee for almost one year.

What do I think about the stability of the solution?

Apigee has high availability and we have not faced any problems in regards to stability.

What do I think about the scalability of the solution?

We have not had to scale as of yet. Our license allows for 125 million messages and we have not yet reached that stage.

How are customer service and technical support?

We have been in contact with technical support and we are fully satisfied. I would say that they go out of their way to support us. For a priority-one issue, Google commits to having it resolved within 24 hours.

There are also community blogs where you can find other people that are working with it. These are independent sources and people where we can get information about implementation as well as customization.

A new version is released every six months and if we don't upgrade in one and a half years, the old version will be deprecated or be out of support. For example, they recently upgraded the Edge UI. The old one was not integrating with Active Directory to allow for centralized control of users. However, the new one requires authentication from ADFS before implementing it, which was a feature that was previously lacking.

How was the initial setup?

The entire set of documentation is available online. You can follow it step-by-step to install the application.

What about the implementation team?

We have an in-house team that handles deployment and maintenance.

It is administered by two people and we have another person to handle the analytics.

What's my experience with pricing, setup cost, and licensing?

The cost of the licensing is based on the number of API calls that are made. This is good because we don't pay for the number of nodes that we are installing. They also do not charge you for non-production transactions, which is extremely good.

Everything else is included as a package. For example, ZooKeeper, Cassandra, and PostgreSQL are part of the product, so we don't need to purchase any additional licenses apart from the OS.

Which other solutions did I evaluate?

We had evaluated Software AG at the same time as Apigee. The initial setup cost for an on-premises deployment of Software AG is less than that of Apigee. For example, if I require four cores to operate Apigee then it would be a two-core system for Software AG.

We chose Apigee because of its high availability and disaster recovery. Google Apigee uses ZooKeeper with an unstructured Cassandra database. This is different from Software AG, which uses a structured database like Oracle. Having to purchase Oracle licenses increases the cost.

What other advice do I have?

My advice for anybody who is considering Apigee is that it is has a very easy and intuitive GUI to build APIs, and I can also import Swagger files. It is built on a high availability model, so if anything goes down then another node will automatically take over. We can build an active-active across the DR site.

The primary site is active, the DR site is active, and they are synchronized. It is easy to build, customize, install, and implement.

The support is also extremely good. We get immediate responses and support is available every day of the week. Google commits on the resolution time for priority-one issues as 24 hours. No other software today can commit to resolution time. I have only seen such a service with Google Apigee.

Overall, I am satisfied with this product and it is aligned to all of my needs.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Principal Architect & Lead, Software Engineering at AT&T
Real User
Gives us easy to map back-end version services and additional security and policies can be adopted
Pros and Cons
  • "I have found the most valuable features to be tracing a proxy, and managing proxy versions and revisions via the Edge UI component."
  • "Drag and drop of features would be more beneficial, rather than manually working on the configuration and updates."

What is our primary use case?

This solution provides us with a good gateway for API Management and versioning. It gives us easy to map backend version services, and additional security and policies can be adopted.

How has it helped my organization?

We are achieving five thousand TPS (Throughput per second) on peak load, and managing thousands of proxies against K8s cluster services.

What is most valuable?

I have found the most valuable features to be tracing a proxy, and managing proxy versions and revisions via the Edge UI component.

What needs improvement?

Drag and drop of features would be more beneficial, rather than manually working on the configuration and updates.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Application Solution Architect at DAMAC Holding Ltd.
Real User
Twenty four hour technical support, easy to deploy, with stability
Pros and Cons
  • "It is easy to deploy, configure, and monitor the APA."
  • "The entire user across all the layers should be singly authenticated through an external authentication system."

What is our primary use case?

We use this for intuition with a third party.

What is most valuable?

It is easy to deploy, configure, and monitor the APA.

What needs improvement?

The hardware is extremely high compared to other similar products. The entire user across all the layers should be singly authenticated through an external authentication system.

For how long have I used the solution?

I have been using Apigee for the past four to five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Technical support is available twenty-four hours a day. When it is a critical issue, they come online and support us. They take real-time access to our system and support us in solving the problem. It can take time, but they are able to solve the problem.

How was the initial setup?

Our initial setup and deployment took six months with the help of a partner.

What's my experience with pricing, setup cost, and licensing?

Apigee is easy to deploy, configure and maintain.

What other advice do I have?

I would rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PrakashMuthuswamy - PeerSpot reviewer
Solutions Architect at HCL Technologies
Real User
Top 10
Comprehensive and flexible solution
Pros and Cons
  • "Apigee's best features are flexibility and breadth of capabilities."
  • "The initial setup for the on-prem solution is a little complex."

What is our primary use case?

I mainly use Apigee to allow partner applications to consume services outside their organizations, for security, and for creating API proxies.

What is most valuable?

Apigee's best features are flexibility and breadth of capabilities.

For how long have I used the solution?

I've been using Apigee for three to four years.

What do I think about the stability of the solution?

Apigee is stable.

What do I think about the scalability of the solution?

Apigee's scalability is one of its main advantages.

How are customer service and support?

Apigee's technical support is really good, and they have a community forum where we can ask questions and get help.

Which solution did I use previously and why did I switch?

We previously used WSO2.

How was the initial setup?

The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided. The hybrid version takes one or two days to install, but the on-prem version takes a minimum of a week.

What about the implementation team?

For on-premises, a consultant is required to install.

What other advice do I have?

Apigee is a good product, and I would recommend it to others. I would rate Apigee eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Supervisor at a hospitality company with 10,001+ employees
Real User
Solid, stable product for home use but the user interface needs some work
Pros and Cons
  • "I use it because it's simple, it automatically updates, and It hasn't given me any issues."
  • "Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration."

What is our primary use case?

I use it at home to scan my local drive for malware or viruses. 

What is most valuable?

I like Apigee's automatic plates.

What needs improvement?

Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration. Regarding features I'd like to see, they could add self-recovery from the last hour, the last day, etc.

For how long have I used the solution?

I've used Apigee for around five years.

What do I think about the stability of the solution?

The stability and performance are both pretty good. However, I have an FFD disc, so I don't see the scans anymore. They're all done overnight.

What do I think about the scalability of the solution?

The version I'm using isn't scalable. It's not the professional version. 

How are customer service and support?

I have never called Apigee support. I haven't had any issues.

How was the initial setup?

Installing Apigee is very simple and only takes two or three minutes.

What's my experience with pricing, setup cost, and licensing?

The home version is completely free.

What other advice do I have?

I rate Apigee seven out of 10. It's a good tool, but not a fantastic tool. I use it because it's simple, it automatically updates, and It hasn't given me any issues. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: December 2024
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