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Sachindra S - PeerSpot reviewer
Senior Software Engineer at a tech services company with 10,001+ employees
MSP
Top 10
Good technical capability, but the initial setup could be simplified and the user experience could be enhanced
Pros and Cons
  • "I'm still evaluating, but in terms of overall performance and stability, it's quite good."
  • "We are experiencing issues with automation; the production in Apigee is quite time-consuming."

What is our primary use case?

Essentially, we have our own product where we have hosted the APIs and Apigee for consumers to consume. We have an airline domain and our own product.

We provide services to our clients, who are end users.

What needs improvement?

We are experiencing issues with automation; the production in Apigee is quite time-consuming. 

The integration with serviceability also needs improvement. It gives our developers access. We have a developer who can deploy the APIs to the platform. As a result, they are encountering some difficulties in automating those processes. Stability relies on whether those issues can be addressed in any other API gateway.

I'd like to see the automation, time to release, time to market the new APIs, and pushing the APIs from one environment to another, to production, improved in the next release.

It is time-consuming; according to the information I have received, it can take up to two months for any new API to be published for production. I'm not sure what the difficulties are in between, but this is what I'm dealing with in this segment.

While I don't have the hands-on experience, in my opinion, and based on my research, it is not very user-friendly in terms of user experience, or UIUX.

For how long have I used the solution?

I have been working with Apigee for a few years.

What do I think about the stability of the solution?

Apigee is quite stable.

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How was the initial setup?

The initial setup is complicated. There is a lot involved, and many teams are involved.

When attempting to apply a new host, they are setting up the DNS network, which takes some time.

Which other solutions did I evaluate?

We already have Apigee in our system, but we're trying to evaluate APM based on the differences between Apigee and APM.

Right now, I don't have any experience with Apigee. The only task I've been assigned is to evaluate the APIM. So far, I've only explored APIM. And all I'm doing is defining the features and differences between Apigee and APM.

What other advice do I have?

I'm still evaluating, but in terms of overall performance and stability, it's quite good. As a result, we have not failed any of the issues in that regard.

For the technical capabilities, I would rate Apigee a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer926826 - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees
Real User
Easy to use out-of-the-box with minimal configurations
Pros and Cons
  • "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
  • "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."

What is our primary use case?

I am API architect. We are service providers and provide API solutions to our customers.

What is most valuable?

Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.

You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.

When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.

What needs improvement?

Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.

From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.

For how long have I used the solution?

I have been working with Apigee almost five years.

What do I think about the stability of the solution?

Apigee is an excellent product.

What do I think about the scalability of the solution?

The scalability depends on your configuration. You can make it scalable.

Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.

How are customer service and support?

Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.

Which solution did I use previously and why did I switch?

We have used Mule API, Mule API Gateway, and API Manager.

How was the initial setup?

The initial setup is pretty simple.

It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.

What other advice do I have?

Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.

My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.

On a scale of one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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February 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Software Architect at Caja Los Andes
Real User
Best product with central monitoring, support for industry standards, and excellent documentation
Pros and Cons
  • "The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases. Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation."
  • "The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard."

What is our primary use case?

We implement a set of microservices. We expose different APIs and control and monitor the use of the APIs by using Apigee. We have approximately 15 developers.

What is most valuable?

The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases.

Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation.

What needs improvement?

The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard.

For how long have I used the solution?

I have been using Apigee for approximately one year.

What do I think about the stability of the solution?

It is stable. I did a series of tests, and Apigee was excellent in the results.

What do I think about the scalability of the solution?

Scalability is very good in the SaaS version. 

How are customer service and technical support?

In general, they respond very fast and provide good service. Sometimes, they take longer to respond. It can take three to four days.

Which solution did I use previously and why did I switch?

We didn't use any API management solution.

How was the initial setup?

The initial setup of Apigee is very easy. However, we had a problem with the deployment of Microgateway in on-premises infrastructure. The deployment took about two to three months. 

What about the implementation team?

We worked with a partner. We have three teams for deployment. Each team has five developers. These teams also do maintenance. 

We have three people for the administration task. They do monitoring and reporting.

What's my experience with pricing, setup cost, and licensing?

We have a contract for three years. I don't know the cost.

Which other solutions did I evaluate?

We evaluated API management solutions from Oracle, IBM. Most of the solutions are similar in terms of functionality. We went for Apigee because it had more points or better ratings as per Gartner and Forrester.

What other advice do I have?

I would definitely recommend this solution. It is a good solution for masking data, using methods like RPC, and administering APIs. We plan to continue using this solution. We have legacy systems in our company, and we need to move to new technologies. We plan to create developer APIs for the rest of the functionality and use Apigee for API management in our company.

I would rate Apigee a nine out of ten. It is an excellent product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Digital Finance and IFRS 17 Capabilities at a insurance company with 10,001+ employees
Real User
Flexible, allows for fast user engagement, and the technical support is responsive
Pros and Cons
  • "The flexibility allows you to quickly run a cloud-native application architecture."
  • "The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake."

What is our primary use case?

We've got quite a large technology footprint and I'm looking after the integration of our banking platform with our payment systems.

What is most valuable?

The REST API allows for faster user engagement.

The flexibility allows you to quickly run a cloud-native application architecture.

What needs improvement?

The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake.

Pricing is an area that can be improved, as it is a little on the higher side. It is more expensive when you compare to open-source products or other vendors.

I think it would be helpful if Apigee had support for voice-activated activities, rather than having to type.

More intelligence in terms of being able to learn from previous activities would be a good addition in the future.

For how long have I used the solution?

I have been using Apigee for about two years.

What do I think about the stability of the solution?

Apigee is used on a daily basis in our payment systems.

What do I think about the scalability of the solution?

It has performed relatively well from a scalability perspective.

We have about 15 users in the company. They are a mixture of engineers, architects, and administrators, with the majority being architects.

How are customer service and technical support?

In cases where we have a problem and need support, we have an agreement in place with the vendor to help us navigate through it. They are good and respond to our issues quickly.

Which solution did I use previously and why did I switch?

Apigee was our first choice for this type of product.

How was the initial setup?

The initial setup is of medium complexity. End-to-end, we took about a week to get everything ready. This included the account, the proxies, the target endpoints, etc.

What about the implementation team?

We received assistance from the vendor for our implementation.

Our in-house team is responsible for routine maintenance. This includes backup support, uptime support, patching, applying of certificates, etc. It is an ongoing activity and we also work with the business to continuously improve the integration, so that they are getting the value of the capability of Apigee.

What's my experience with pricing, setup cost, and licensing?

My understanding is that there are costs in addition to the standard licensing fees.

What other advice do I have?

My advice for anybody who is considering Apigee is to first do research and an analysis of what they want to use it for, including specific use cases. It is a good tool but it is important to have well-defined requirements to avoid a high implementation cost and rework.

The requirements have to be very well documented and understood by all parties, especially those who will be involved in implementing it. Following this approach is an important step to getting a good return on investment.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Development Manager at Reliance Jio
Real User
Has good administration and monitoring features but there are issues with integration
Pros and Cons
  • "There are just a lot of security features in general."
  • "I see some lagging in regards to integration capacity"

What is our primary use case?

We use Apigee every day. Because we have a backend system, we use Apigee to capture and track all of our transactions and for monitoring calls, which is the target for our client service. We then use this information to create a report and provide a price for each transaction. For this reason, we created a proxy that we use as an integration layer, like API management, which helps build applications. For that reason, each and every call goes through Apigee so that we can track and capture all of the information.

What is most valuable?

There are a few features that are quite interesting. We can provide our API developer with an API proxy to the developer portal, which comes in handy. There are also some interesting policies, like authentication where we normally provide any code and quotas and rate limit policies for protection. The administration and monitoring features are also quite useful as you can receive alerts and notifications and monitor them on a virtual dashboard. There are just a lot of security features in general.

With Apigee, we can easily monitor applications, and our core IT team informed me that installing upgrades is very simple. We also have a portal where we can share our proxies with the convenors, which is quite useful. 

What needs improvement?

When compared with other products and tools in the market like MuleSoft or other API management solutions, I see some lagging in regards to integration capacity — where we don't have all of the connectors. It's not the perfect ESB, it's only for API management solutions. For example, MuleSoft will provide you with the API management solution as well as ESB, allowing you to integrate with large, complex IT systems. So, there is some lagging there that needs to be fixed. 

The main area they should improve is the integration capability. They should have useful connectors that we can use to provide code so that we can integrate with other systems. This needs to be improved.

When compared to other products, such as MuleSoft and other tools in the market, Apigee has some lagging issues. 

What do I think about the stability of the solution?

Over the last three years, we haven't had any issues with the stability, both on-premise and on the cloud. It's a stable solution. We haven't experienced any error-value from the product.

How are customer service and technical support?

Product-wise, we don't have any technical support, our IT team takes care of it. We also have a number of applications we are managing, but only two recruiters are monitoring them.

It's easy to create proxies in Apigee. Compared to other integration tools, we can quickly and easily export any APIs in Apigee, which saves us a lot of time. 

How was the initial setup?

The setup was taken care of by our core IT team, I was part of the development team so all activities relating to the setup, updates, and customer service were handled by the core IT team.

What other advice do I have?

We would definitely recommend Apigee. You can use Apigee to create proxies (and share API proxies with consumers), monitor calls, and provide security for particular endpoints. We have a complete telephone portal under Apigee, I would recommend it.

I would give Apigee a rating of seven or eight out of ten. The API moderation, administration monitoring, product architecture, infrastructure, and overall quality is good. The only area lagging is integration capability. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user684582 - PeerSpot reviewer
API Management lead architect at a financial services firm with 10,001+ employees
Real User
The Edge engine provides powerful, integrated analytics, which are noteworthy
Pros and Cons
  • "API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features."
  • "Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach."

What is most valuable?

API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features. Also, like the completeness of the CLI and admin REST services, the Edge engine provides powerful, integrated analytics, which are noteworthy.  

What needs improvement?

Initial setup was not trivial for customer-managed topology.  Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach.

For how long have I used the solution?

Not in production, we are still evaluating.

What was my experience with deployment of the solution?

Nothing serious; just a bit complex.

Which solution did I use previously and why did I switch?

We currently use WSO2 API Manager version 1.9x in production, but the solution is no longer meeting our needs.

How was the initial setup?

If you deploy a 6-node+ topology, there are many steps required for initial setup. I feel most of this setup complexity is limited to the initial install, and the future auto-scaling of the gateway workload will be an easier/smoother experience

What about the implementation team?

Setup was done by an internal team with some coaching by the vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GurbachanSingh - PeerSpot reviewer
GurbachanSinghService Delivery Manager at a tech services company with 10,001+ employees
Real User

Evaluating different API product

MADHAV CHABLANI - PeerSpot reviewer
Consulting Chief Information Officer at Tippingedge
Real User
Top 5Leaderboard
An easy-to-use solution that provides good stability and technical support
Pros and Cons
  • "Apigee is an easy-to-use solution."
  • "The solution’s scalability could be improved."

What is our primary use case?

We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.

What is most valuable?

Apigee is an easy-to-use solution.

What needs improvement?

The solution’s scalability could be improved.

What do I think about the stability of the solution?

Apigee is a stable solution.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing could be more competitive.

What other advice do I have?

Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.

I would recommend Apigee to other users.

Overall, I rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Basavaraj Halasur - PeerSpot reviewer
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at SID GLOBAL SOLUTIONS LLC
Real User
Top 20
Helps us to build, manage, and run the APIs
Pros and Cons
  • "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
  • "I would like to see better integration and some architectural improvements in future releases of the solution."

What is our primary use case?

My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs. 

What is most valuable?

The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products. 

What needs improvement?

I would like to see better integration and some architectural improvements in future releases of the solution. 

For how long have I used the solution?

I have been working with the solution for more than six years. 

What do I think about the stability of the solution?

The product is stable and I would rate its stability a nine of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability an eight out of ten. 

How are customer service and support?

Google's tech support team is helpful in terms of knowledge transfer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is very simple. You would need around 50 people to maintain the solution. 

What was our ROI?

The tool offers good returns on investment. 

What's my experience with pricing, setup cost, and licensing?

The product's pricing is fair. You need to pay additional costs for the support. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
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Updated: February 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.