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reviewer2086761 - PeerSpot reviewer
Technical Architect at a media company with 10,001+ employees
Real User
I am satisfied with the stability of this solution, but I would advise you to be careful due to its cost
Pros and Cons
  • "The use case which I have installed serves the intended purpose."
  • "They need to work on the cost of the solution."

What is our primary use case?

We use it for API monitoring purposes, and for the management of KPM metrics around the APIs.

What needs improvement?

They need to work on the cost of the solution. But again, it depends on the use case. The use case which I have installed serves the intended purpose. I don't have any negative feedback on it.

For how long have I used the solution?

We have been using the solution for the last six or seven years.

What do I think about the stability of the solution?

I am satisfied with the stability of the solution.

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Apigee
January 2025
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What do I think about the scalability of the solution?

I have around 500-2000 users using the solution in my company. It serves the purpose of my use case.

How are customer service and support?

There is no real technical support unless you have a problem with the servers or something gets lost. It is only when the service is down or there is some issue, there'll be a reply from them depending on your subscription.

What's my experience with pricing, setup cost, and licensing?

The biggest advantage of the competitors over Apigee is cost. I would advise you to be careful due to its cost.

What other advice do I have?

I would rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmed Raaf - PeerSpot reviewer
Sales Manager at CNTXT
Real User
User-friendly with ability to convert from language to language; good security features
Pros and Cons
  • "The ability to convert from language to language using a single tool."
  • "Apigee lacks market presence."

What is our primary use case?

We are resellers of Apigee and also use it internally. The most common use case is monetization for the APIs. I'm the sales manager and we are resellers of Apigee.

What is most valuable?

The ability to convert from language to language using the same tool without needing different developer teams to deploy is a valuable feature. It doesn't require a lot of skill to run Apigee and the security features are good. This is a powerful tool for API management. 

What needs improvement?

The only disadvantage with Apigee is that they lack market presence. I think they may have limited resources. IBM's strategy is stronger on the marketing level. 

I believe they're working on adding some integration features that are currently lacking. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is very stable even in very complicated environments. 

What do I think about the scalability of the solution?

The solution is scalable and it's great for enterprise companies.

How are customer service and support?

Technical support is good. Google team has many teams can support it. And there is a lot of partners ecosystem who understand and implement and support strategy as well.

Which solution did I use previously and why did I switch?

I previously worked with IBM Connect but I prefer Apigee. It provides all the features and requirements for AI management.

How was the initial setup?

The initial setup is very straightforward and can be done by anyone. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost is very reasonable and it gives you unlimited transactions.

What other advice do I have?

I would recommend testing this solution for a month or so. It's easy to implement and easy to use. I rate the solution nine out of 10 - the one point reduction is because of the marketing strategy. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Apigee
January 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Senior Architect at a retailer with 10,001+ employees
Real User
Great functionality and excellent technical support
Pros and Cons
  • "A very functional solution."
  • "The cost of the solution is quite high."

What is our primary use case?

My current job is to compare all the different API gateways and to create a report for management. We use this tool primarily to secure our API. We have a set of API from our four businesses and we're trying to apply these APIs to multiple applications. For example, third parties can leverage our APIs built to their own solutions and applications and we build applications on top of these APIs. I make the system available like a mobile app. Primarily the API management for the entire ecosystem of AP that we are building and the DGPS are providing, have varied capabilities across the organization. Apigee also acts as a proxy, everything is done within that. 

We also leverage the developer portal of Apigee as a main feature, which can be given to outside customers by third parties to build their own applications around our API. One of the standout features of Apigee is the different PolyPhaser functions that we use. For example, we use throttling, encryption/decryption and we also use external AP integration with PV.2 I'm a senior architect and big data engineer and we are customers of Apigee. 

What is most valuable?

I like the functionality of this solution. 

What needs improvement?

The cost of this solution could be improved and it would be better if it were on private cloud. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I'm not directly involved in the technical support aspect, but I've heard that the technical team is excellent. They provide support from the beginning until you completely run all your setups.

How was the initial setup?

This solution is much easier to set up compared to any of the other API gateway solutions. There is extensive documentation available.

What other advice do I have?

I would go with Apigee if you have the money. It will give you enough APIs for management. If you're looking simply for one functionality then I wouldn't recommend Apigee.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sachindra S - PeerSpot reviewer
Senior Software Engineer at a tech services company with 10,001+ employees
MSP
Top 10
Good technical capability, but the initial setup could be simplified and the user experience could be enhanced
Pros and Cons
  • "I'm still evaluating, but in terms of overall performance and stability, it's quite good."
  • "We are experiencing issues with automation; the production in Apigee is quite time-consuming."

What is our primary use case?

Essentially, we have our own product where we have hosted the APIs and Apigee for consumers to consume. We have an airline domain and our own product.

We provide services to our clients, who are end users.

What needs improvement?

We are experiencing issues with automation; the production in Apigee is quite time-consuming. 

The integration with serviceability also needs improvement. It gives our developers access. We have a developer who can deploy the APIs to the platform. As a result, they are encountering some difficulties in automating those processes. Stability relies on whether those issues can be addressed in any other API gateway.

I'd like to see the automation, time to release, time to market the new APIs, and pushing the APIs from one environment to another, to production, improved in the next release.

It is time-consuming; according to the information I have received, it can take up to two months for any new API to be published for production. I'm not sure what the difficulties are in between, but this is what I'm dealing with in this segment.

While I don't have the hands-on experience, in my opinion, and based on my research, it is not very user-friendly in terms of user experience, or UIUX.

For how long have I used the solution?

I have been working with Apigee for a few years.

What do I think about the stability of the solution?

Apigee is quite stable.

How was the initial setup?

The initial setup is complicated. There is a lot involved, and many teams are involved.

When attempting to apply a new host, they are setting up the DNS network, which takes some time.

Which other solutions did I evaluate?

We already have Apigee in our system, but we're trying to evaluate APM based on the differences between Apigee and APM.

Right now, I don't have any experience with Apigee. The only task I've been assigned is to evaluate the APIM. So far, I've only explored APIM. And all I'm doing is defining the features and differences between Apigee and APM.

What other advice do I have?

I'm still evaluating, but in terms of overall performance and stability, it's quite good. As a result, we have not failed any of the issues in that regard.

For the technical capabilities, I would rate Apigee a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer926826 - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees
Real User
Easy to use out-of-the-box with minimal configurations
Pros and Cons
  • "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
  • "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."

What is our primary use case?

I am API architect. We are service providers and provide API solutions to our customers.

What is most valuable?

Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.

You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.

When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.

What needs improvement?

Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.

From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.

For how long have I used the solution?

I have been working with Apigee almost five years.

What do I think about the stability of the solution?

Apigee is an excellent product.

What do I think about the scalability of the solution?

The scalability depends on your configuration. You can make it scalable.

Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.

How are customer service and support?

Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.

Which solution did I use previously and why did I switch?

We have used Mule API, Mule API Gateway, and API Manager.

How was the initial setup?

The initial setup is pretty simple.

It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.

What other advice do I have?

Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.

My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.

On a scale of one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Architect at Caja Los Andes
Real User
Best product with central monitoring, support for industry standards, and excellent documentation
Pros and Cons
  • "The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases. Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation."
  • "The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard."

What is our primary use case?

We implement a set of microservices. We expose different APIs and control and monitor the use of the APIs by using Apigee. We have approximately 15 developers.

What is most valuable?

The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases.

Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation.

What needs improvement?

The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard.

For how long have I used the solution?

I have been using Apigee for approximately one year.

What do I think about the stability of the solution?

It is stable. I did a series of tests, and Apigee was excellent in the results.

What do I think about the scalability of the solution?

Scalability is very good in the SaaS version. 

How are customer service and technical support?

In general, they respond very fast and provide good service. Sometimes, they take longer to respond. It can take three to four days.

Which solution did I use previously and why did I switch?

We didn't use any API management solution.

How was the initial setup?

The initial setup of Apigee is very easy. However, we had a problem with the deployment of Microgateway in on-premises infrastructure. The deployment took about two to three months. 

What about the implementation team?

We worked with a partner. We have three teams for deployment. Each team has five developers. These teams also do maintenance. 

We have three people for the administration task. They do monitoring and reporting.

What's my experience with pricing, setup cost, and licensing?

We have a contract for three years. I don't know the cost.

Which other solutions did I evaluate?

We evaluated API management solutions from Oracle, IBM. Most of the solutions are similar in terms of functionality. We went for Apigee because it had more points or better ratings as per Gartner and Forrester.

What other advice do I have?

I would definitely recommend this solution. It is a good solution for masking data, using methods like RPC, and administering APIs. We plan to continue using this solution. We have legacy systems in our company, and we need to move to new technologies. We plan to create developer APIs for the rest of the functionality and use Apigee for API management in our company.

I would rate Apigee a nine out of ten. It is an excellent product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Digital Finance and IFRS 17 Capabilities at a insurance company with 10,001+ employees
Real User
Flexible, allows for fast user engagement, and the technical support is responsive
Pros and Cons
  • "The flexibility allows you to quickly run a cloud-native application architecture."
  • "The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake."

What is our primary use case?

We've got quite a large technology footprint and I'm looking after the integration of our banking platform with our payment systems.

What is most valuable?

The REST API allows for faster user engagement.

The flexibility allows you to quickly run a cloud-native application architecture.

What needs improvement?

The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake.

Pricing is an area that can be improved, as it is a little on the higher side. It is more expensive when you compare to open-source products or other vendors.

I think it would be helpful if Apigee had support for voice-activated activities, rather than having to type.

More intelligence in terms of being able to learn from previous activities would be a good addition in the future.

For how long have I used the solution?

I have been using Apigee for about two years.

What do I think about the stability of the solution?

Apigee is used on a daily basis in our payment systems.

What do I think about the scalability of the solution?

It has performed relatively well from a scalability perspective.

We have about 15 users in the company. They are a mixture of engineers, architects, and administrators, with the majority being architects.

How are customer service and technical support?

In cases where we have a problem and need support, we have an agreement in place with the vendor to help us navigate through it. They are good and respond to our issues quickly.

Which solution did I use previously and why did I switch?

Apigee was our first choice for this type of product.

How was the initial setup?

The initial setup is of medium complexity. End-to-end, we took about a week to get everything ready. This included the account, the proxies, the target endpoints, etc.

What about the implementation team?

We received assistance from the vendor for our implementation.

Our in-house team is responsible for routine maintenance. This includes backup support, uptime support, patching, applying of certificates, etc. It is an ongoing activity and we also work with the business to continuously improve the integration, so that they are getting the value of the capability of Apigee.

What's my experience with pricing, setup cost, and licensing?

My understanding is that there are costs in addition to the standard licensing fees.

What other advice do I have?

My advice for anybody who is considering Apigee is to first do research and an analysis of what they want to use it for, including specific use cases. It is a good tool but it is important to have well-defined requirements to avoid a high implementation cost and rework.

The requirements have to be very well documented and understood by all parties, especially those who will be involved in implementing it. Following this approach is an important step to getting a good return on investment.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user684582 - PeerSpot reviewer
API Management lead architect at a financial services firm with 10,001+ employees
Real User
The Edge engine provides powerful, integrated analytics, which are noteworthy
Pros and Cons
  • "API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features."
  • "Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach."

What is most valuable?

API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features. Also, like the completeness of the CLI and admin REST services, the Edge engine provides powerful, integrated analytics, which are noteworthy.  

What needs improvement?

Initial setup was not trivial for customer-managed topology.  Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach.

For how long have I used the solution?

Not in production, we are still evaluating.

What was my experience with deployment of the solution?

Nothing serious; just a bit complex.

Which solution did I use previously and why did I switch?

We currently use WSO2 API Manager version 1.9x in production, but the solution is no longer meeting our needs.

How was the initial setup?

If you deploy a 6-node+ topology, there are many steps required for initial setup. I feel most of this setup complexity is limited to the initial install, and the future auto-scaling of the gateway workload will be an easier/smoother experience

What about the implementation team?

Setup was done by an internal team with some coaching by the vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GurbachanSingh - PeerSpot reviewer
GurbachanSinghService Delivery Manager at a tech services company with 10,001+ employees
Real User

Evaluating different API product

Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.