I use it at home to scan my local drive for malware or viruses.
Senior IT Supervisor at a hospitality company with 10,001+ employees
Solid, stable product for home use but the user interface needs some work
Pros and Cons
- "I use it because it's simple, it automatically updates, and It hasn't given me any issues."
- "Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration."
What is our primary use case?
What is most valuable?
I like Apigee's automatic plates.
What needs improvement?
Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration. Regarding features I'd like to see, they could add self-recovery from the last hour, the last day, etc.
For how long have I used the solution?
I've used Apigee for around five years.
Buyer's Guide
Apigee
September 2026
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What do I think about the stability of the solution?
The stability and performance are both pretty good. However, I have an FFD disc, so I don't see the scans anymore. They're all done overnight.
What do I think about the scalability of the solution?
The version I'm using isn't scalable. It's not the professional version.
How are customer service and support?
I have never called Apigee support. I haven't had any issues.
How was the initial setup?
Installing Apigee is very simple and only takes two or three minutes.
What's my experience with pricing, setup cost, and licensing?
The home version is completely free.
What other advice do I have?
I rate Apigee seven out of 10. It's a good tool, but not a fantastic tool. I use it because it's simple, it automatically updates, and It hasn't given me any issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Vice President at a tech services company with 10,001+ employees
Good analytics, rich developer portal, and definitely stable
Pros and Cons
- "The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features."
- "If you have very complex scenarios where you are trying to embark on a cloud journey and you still have systems on-premise or some systems are hosted on some other cloud and you want to do an integration, Apigee is really good."
- "iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement."
- "It is a bit on the expensive side. Its licensing cost is a bit high, and that's where we've seen people going back on their decisions."
What is our primary use case?
I'm a part of a service provider company, and we basically provide all kinds of services for our customers. One of the areas for which we provide services is API management. We work a lot with Apigee, and we have experience and a good team working with Apigee.
In terms of use cases, we've created a good marketplace for one of the clients. They are a logistics company, and they have a lot of vendors and partners with whom they work. So, we have created a marketplace where the vendor's partners can integrate for their shipments and other things. They can integrate their applications into this marketplace.
We have also implemented developer portals where we do the onboarding of developers. They can create their code SDKs, etc.
Currently, we are at a customer site, and we are migrating the on-premise version H to Apigee X, which is the latest one.
What is most valuable?
The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features.
The authentication mechanisms are quite easily built into Apigee, which is something that most of the other products have also now started supporting.
What needs improvement?
iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement.
For how long have I used the solution?
It has been four to five years.
What do I think about the stability of the solution?
It is definitely stable. Performance-wise, we have not seen any major bottlenecks. What we have realized is that the performance is not just because of the tool itself. If you take any API management tool, the performance also depends on the way the integrations are done. So, if implemented correctly, performance is not really an issue.
What do I think about the scalability of the solution?
With the SaaS model, scalability is there.
It is suitable for large companies because it is a bit pricey. It is definitely not for small companies, but it might be suitable for medium companies.
How are customer service and support?
We have not been in touch with them much because we mostly have done development, but they do provide good support. Their support during the initial design architecture phase is also very good. So, if you have bought the licenses, they do provide an architect to come in and define the whole architecture. That way, the support is good.
Which solution did I use previously and why did I switch?
We work on multiple API management tools based on the requirement of a particular customer. We have worked on Apigee, Dotcom, MuleSoft, to name a few.
How was the initial setup?
Managing an on-premise setup themselves can be a huge overhead for customers. Apigee, I believe, releases patches very frequently, and those upgrades and maintenance activities are quite an overhead. Having said that, it has good support. They provide a lot of scripts through which the installation and other things can be automated, but obviously, we have to tailor those to our needs. On-premise is definitely a little bit of overhead. We have to have a team to manage that, but now with Apigee X going on SaaS, most of the implementations are on SaaS. So, this overhead is minimized a lot, and you just have to do the configurations.
What's my experience with pricing, setup cost, and licensing?
It is a bit on the expensive side. Its licensing cost is a bit high, and that's where we've seen people going back on their decisions.
What other advice do I have?
In the latest version of Apigee, they've broadened the support for socket communication, which was previously missing in Apigee Hybrid.
I wouldn't recommend Apigee for simple situations because sometimes, it does become an overhead. It is overkill for simple situations. If you have very complex scenarios where you are trying to embark on a cloud journey and you still have systems on-premise or some systems are hosted on some other cloud and you want to do an integration, Apigee is really good. It provides support for the mesh architecture, and with that, it becomes quite easy.
The advice that we normally give is that when you are starting on an Apigee journey, you should not think of it just as an API management tool. We try to give it as an enterprise API platform that a large customer with different lines and businesses, such as a bank, would eventually leverage as a whole. You should not treat it in a way where only a particular group is using Apigee. It is an enterprise platform. So, you should treat it as a platform.
I would rate Apigee an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Apigee
September 2026
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Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees
A very stable platform with automated installation and useful proxy, security, and traffic control features
Pros and Cons
- "We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features."
- "It has actually helped us to be able to integrate our internal applications with external vendors, acting as a single point of entry into the enterprise and making management as well as security simpler."
- "In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration. Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago."
- "Apigee has a lot of components, which means that management will be a bit difficult."
What is our primary use case?
I'm a developer as well as an architect. We have internal clients as well as external clients. We have other teams within the enterprise that use this platform. They do development, and sometimes, we do development for them. Then we host these solutions in the same infrastructure. We also have external clients who want to integrate their applications with us.
How has it helped my organization?
We've been having point-to-point connections with external vendors. It has actually helped us to be able to integrate our internal applications with external vendors. It is more like a single point of entry into the enterprise. Initially, we used to have the vendor directly interact with the application owners, but now, we come in between as an integration partner for external vendors. All integration has to go through us, which makes management as well as security simpler.
What is most valuable?
We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features.
What needs improvement?
In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration.
Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago.
For how long have I used the solution?
We've been using this solution for four years.
What do I think about the stability of the solution?
It has been a very stable platform. We've not really had any production issues. We've not had any issues where the production environment went down, and we were not able to use it at all.
How are customer service and technical support?
We've not really had so many issues. Whenever we had issues, sometimes, they responded quickly, and sometimes, it took them a while to get back to us, but it has not really affected the business because we usually have development issues or issues that don't cause an outage.
How was the initial setup?
It is not straightforward. It has multiple components, so setting it up is not straightforward, but the good thing about this is that they have automated a lot of the setup. It comes as an appliance or in RPM packages that you can install at specific locations in the operating system. So, its installation is easy because it has been automated.
What other advice do I have?
Because of the multiple components it has, if you are trying to implement this in your environment, you need people who are experienced in most of these open-source utilities, such as NGINX, Drupal, OpenAL, etc. You would require someone knowledgeable in those utilities to be able to support the environment.
I would rate Apigee an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
An API management tool with a good rate-limiting policy feature, but documentation could be better
Pros and Cons
- "I like implementing different policies, for example, rate-limiting policy."
- "The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy."
- "More documentation on the Open Banking Standard will help."
What is our primary use case?
We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.
What is most valuable?
I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.
What needs improvement?
More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.
For how long have I used the solution?
I've been using Apigee for a few months.
What do I think about the stability of the solution?
It's a stable product. It's easy to manage, and we have implemented it for our production deployment.
What do I think about the scalability of the solution?
Apigee is a scalable solution.
How are customer service and technical support?
I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.
How was the initial setup?
The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.
What about the implementation team?
We went through the documentation and the website and deployed the solution ourselves.
Which other solutions did I evaluate?
All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.
What other advice do I have?
If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach.
On a scale from one to ten, I would give Apigee a seven.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Architect at a retailer with 10,001+ employees
Great functionality and excellent technical support
Pros and Cons
- "A very functional solution."
- "This solution is much easier to set up compared to any of the other API gateway solutions."
- "The cost of the solution is quite high."
- "The cost of this solution could be improved and it would be better if it were on private cloud."
What is our primary use case?
My current job is to compare all the different API gateways and to create a report for management. We use this tool primarily to secure our API. We have a set of API from our four businesses and we're trying to apply these APIs to multiple applications. For example, third parties can leverage our APIs built to their own solutions and applications and we build applications on top of these APIs. I make the system available like a mobile app. Primarily the API management for the entire ecosystem of AP that we are building and the DGPS are providing, have varied capabilities across the organization. Apigee also acts as a proxy, everything is done within that.
We also leverage the developer portal of Apigee as a main feature, which can be given to outside customers by third parties to build their own applications around our API. One of the standout features of Apigee is the different PolyPhaser functions that we use. For example, we use throttling, encryption/decryption and we also use external AP integration with PV.2 I'm a senior architect and big data engineer and we are customers of Apigee.
What is most valuable?
I like the functionality of this solution.
What needs improvement?
The cost of this solution could be improved and it would be better if it were on private cloud.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
I'm not directly involved in the technical support aspect, but I've heard that the technical team is excellent. They provide support from the beginning until you completely run all your setups.
How was the initial setup?
This solution is much easier to set up compared to any of the other API gateway solutions. There is extensive documentation available.
What other advice do I have?
I would go with Apigee if you have the money. It will give you enough APIs for management. If you're looking simply for one functionality then I wouldn't recommend Apigee.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at a financial services firm with 5,001-10,000 employees
Flexible API management and analytics that can be built out to fit varied needs
Pros and Cons
- "The opportunity for customization is really vast and it is a really good feature built into the product."
- "It has all the features necessary to work in anything from a basic scenario to advanced applications."
- "I would definitely recommend this product over any other products available in the market in this category."
- "The setup and installation process could be improved with a container-based system."
- "I would say that it currently takes too long to set up and deploy and that it is not as short a time to complete the process as it should be."
What is our primary use case?
It is a Google cloud solution for API management and analytics.
What is most valuable?
I have not had the opportunity to completely explore the product's capabilities in the time that we have been using it. But I can say that the customization is really vast and it is a really good feature built into the product. I can customize different authentication methods and methods for authorization. I can also use redaction. So security is flexible to our needs and it works well.
What needs improvement?
It is a user-friendly solution, but it would help if Google could provide a container-based solution instead of just a standalone one. With a container-based deployment and support for Terraform, it would be better for our deployments and that would be great. Right now we have to configure different areas manually. Some areas can be automated, but the deployments are not as fully automated as they could be otherwise.
so, they currently have a software as a service offering or a standalone offering. I want to see something like a hybrid cloud deployment. I also want to see a private cloud deployment.
For how long have I used the solution?
We are still building out the environment. We are running four environments until we accept that it is fully tested. So we are not live yet and we will really go live and into production sometime in the first quarter of next year. But we have been using Apigee within the last 12 months for testing purposes.
What do I think about the scalability of the solution?
The scalability of the product is good. Our use case is right now is applied in only one environment. When we are about to go to production, we will probably do high-availability testing with a dual environment so we can come up with any potential scalability issues. But for now, we have not really touched that area in our testing.
We do have a lot of people using Apigee already. This is the primary gateway for us to talk to external applications. I would say that services around 800- 900 applications which are using the gateways. That is also involving many teams and end-users who access those applications.
How was the initial setup?
My recommendation for installations is that the product installation, set up and delivery process could be improved. It is straightforward in the initial steps. The part which is automated by Google is very straightforward. The remaining part, we have to do manually. The remaining components have to be manually configured. If Google were to do a container offering of this solution, then adopting it would be seamless because everything would be able to be automated.
I would say that it currently takes too long to set up and deploy and that it is not as short a time to complete the process as it should be. It is more mediocre, somewhere in the middle, and has moderate difficulty instead of being seamless and simple.
What about the implementation team?
We did not have to use an integrator, reseller, or a consultant for deployment. It was all done in house by our own teams.
Which other solutions did I evaluate?
We tried Axway API gateway and we also tried MuleSoft. We found that these solutions did not fit our scenario as well as Apigee because our scenario is a very special scenario where we want to keep everything that we already have on board. In our current situation, we have big AWS (Amazon Web Services) accounts and a big AWS footprint. So we want to also be able to use AWS for Apigee hosting. That is where our environment and needs become a little bit of a custom scenario. Apigee works for us in this scenario and that is why we ultimately went with Apigee over other products.
What other advice do I have?
I would definitely recommend this product over any other products available in the market in this category. It has all the features necessary to work in anything from a basic scenario to advanced applications. So I find that everything in it is flexible and available in this one product. Because of that I highly recommend it to anyone.
On a scale of one to ten (where one is the worst and ten is the best), I would rate Apigee around an eight out-of-ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a retailer with 10,001+ employees
Overall quite good with great stability and scalability
Pros and Cons
- "The stability of the solution is good, there aren't issues surrounding bugs or glitches, we don't find that it crashes or freezes, and it's pretty reliable."
- "The solution tends to hide the limitations to keep selling the product."
What is our primary use case?
We primarily use the solution for all of our security. There are a few use cases for us where we use it to protect API to third parties.
What is most valuable?
The solution, overall, is quite good.
What needs improvement?
The product has a few restrictions I'd prefer weren't there.
We have trouble finding use cases. For example, when we google "data locator" we can't find a use case scenario at all. We can't find more than, approximately, five use cases, however, we need more.
We needed to do more than 20 configurations, and we weren't able to do that as the limit is 20 on the solution.
The solution tends to hide the limitations to keep selling the product. I can't blame them for doing it, however, it makes it difficult for those of us who eventually sign on.
The solution is expensive.
For how long have I used the solution?
I've been dealing with the solution for close to three years at this point.
What do I think about the stability of the solution?
The stability of the solution is good. There aren't issues surrounding bugs or glitches. We don't find that it crashes or freezes. It's pretty reliable.
What do I think about the scalability of the solution?
The scalability of the solution is okay. If a company needs to scale it, it should be able to do so.
Currently, we only have about ten people on our team that use it.
How are customer service and technical support?
We haven't found the technical support to be that good, to be honest. We're not completely satisfied with the level of service.
Which solution did I use previously and why did I switch?
We're currently using IBM Connect as well as Azure. Functionality-wise, there aren't too many differences. One is on-premises, however, therefore it's really difficult to compare both together. With IBM, you have to maintain a few more things. There are more administrative tasks.
How was the initial setup?
The initial setup wasn't straightforward. It was complex due to the fact that Apigee didn't have any integrations and we had IBM APA Connect Resources.
There were many things we weren't told earlier. Once you clear certain items you can't change the name, for example. There were a few other items, like monitoring, which had a limited number of configurations which was an issue.
Deployment was fairly quick. It only took five minutes or so.
What's my experience with pricing, setup cost, and licensing?
The solution is not a cheap product. Licensing can be quite expensive.
Our contract is around $2 million for three years.
We don't have a clear picture how the billing works. We have one service package of one size and yet we don't have a clear picture of the purchase or the status or if they will charge more due to earlier limits on services. The solution needs to make licensing more clear. Even if they charged us $10,000 or even $20,000 more but they were clear about the what and the why, we'd be okay with that. We'd just like to know.
What other advice do I have?
We're just a customer. We don't have a business relationship with the company.
We are removing our IBM products and transition completely over to Apigee.
We have Azure's API as well. In next one year or two year, we are going to dissolve IBM API Connect as well as Azure CIM and move everything to Apigee.
Overall, on a scale from one to ten, I'd rate Apigee at an eight. We'd rate it higher, however, they aren't clear on their offering. We just want everything automated and easy. The cost is not the issue. The lack of information is.
I'd recommend the solution. It's a nice product and companies should go ahead with it, so long as they are okay with the pricing, as it is rather expensive. If a company is cost-consious, IBM API Connect may be better as the licensing costs are lower.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
User-friendly, reliable, and issue-free
Pros and Cons
- "The solution is stable and reliable."
- "I don't have any notes for improvement."
What is our primary use case?
We just started with the solution and are learning about its functionality and use cases right now. It's a requirement in our company that we have a tool of this nature.
What is most valuable?
There is less CLI needed compared to other options. It's more user-friendly and easier to navigate.
Everything is working well. We haven't had issues.
The solution is stable and reliable.
What needs improvement?
I don't have any notes for improvement. I don't need any extra features.
For how long have I used the solution?
I just began using the solution.
What do I think about the stability of the solution?
The solution has been stable. We haven't had issues since we started using it. There are no bugs or glitches and it doesn't crash or freeze.
What other advice do I have?
We are using the latest version of the solution. We're new to the product. I'm not sure which deployment we are using.
I'm a customer and end-user. I'd recommend it to others. So far, using it has been very helpful.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Good customization, integration, and reliability
Pros and Cons
- "Technical support has been decent."
- "We need better performance monitoring."
What is our primary use case?
This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.
What is most valuable?
The solution offers good customization. It's very easy to customize in general.
You can integrate with things very well.
The caching is good.
You can add basic flows with ease.
The Google CMS is a great tool.
The solution is stable.
Technical support has been decent.
What needs improvement?
We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster.
It's not using SPA, single page applications, like Angular.
There isn't very good monitoring right now. We need better performance monitoring.
We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front.
What do I think about the scalability of the solution?
We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff.
The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall.
How are customer service and support?
We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different product previously.
How was the initial setup?
I didn't handle the deployment. I don't handle that aspect of the solution.
We do have a team that manages and administers the solution.
What about the implementation team?
There might have been some assistance from the Apigee support team during implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing isn't something that I deal with. I don't know the exact cost.
Which other solutions did I evaluate?
We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera.
What other advice do I have?
I am using the latest version of the solution.
I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.
So far, I'd rate the solution eight out of ten. It has a high rating on Gartner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a media company with 10,001+ employees
I am satisfied with the stability of this solution, but I would advise you to be careful due to its cost
Pros and Cons
- "The use case which I have installed serves the intended purpose."
- "They need to work on the cost of the solution."
What is our primary use case?
We use it for API monitoring purposes, and for the management of KPM metrics around the APIs.
What needs improvement?
They need to work on the cost of the solution. But again, it depends on the use case. The use case which I have installed serves the intended purpose. I don't have any negative feedback on it.
For how long have I used the solution?
We have been using the solution for the last six or seven years.
What do I think about the stability of the solution?
I am satisfied with the stability of the solution.
What do I think about the scalability of the solution?
I have around 500-2000 users using the solution in my company. It serves the purpose of my use case.
How are customer service and support?
There is no real technical support unless you have a problem with the servers or something gets lost. It is only when the service is down or there is some issue, there'll be a reply from them depending on your subscription.
What's my experience with pricing, setup cost, and licensing?
The biggest advantage of the competitors over Apigee is cost. I would advise you to be careful due to its cost.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2026
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