We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
An API management tool with a good rate-limiting policy feature, but documentation could be better
Pros and Cons
- "I like implementing different policies, for example, rate-limiting policy."
- "The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy."
- "More documentation on the Open Banking Standard will help."
What is our primary use case?
What is most valuable?
I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.
What needs improvement?
More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.
For how long have I used the solution?
I've been using Apigee for a few months.
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What do I think about the stability of the solution?
It's a stable product. It's easy to manage, and we have implemented it for our production deployment.
What do I think about the scalability of the solution?
Apigee is a scalable solution.
How are customer service and support?
I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.
How was the initial setup?
The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.
What about the implementation team?
We went through the documentation and the website and deployed the solution ourselves.
Which other solutions did I evaluate?
All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.
What other advice do I have?
If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach.
On a scale from one to ten, I would give Apigee a seven.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Managing Consultant at Systems Limited
Scalable solution with good work efficiency
Pros and Cons
- "Its customer service is good."
- "They should improve the monitoring tools for on-premises environments."
What is our primary use case?
We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.
What is most valuable?
The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.
What needs improvement?
They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate its scalability as a ten.
How was the initial setup?
I rate the solution's initial setup process as a seven.
What other advice do I have?
The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implemnter
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Apigee
November 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,714 professionals have used our research since 2012.
User-friendly, reliable, and issue-free
Pros and Cons
- "The solution is stable and reliable."
- "I don't have any notes for improvement."
What is our primary use case?
We just started with the solution and are learning about its functionality and use cases right now. It's a requirement in our company that we have a tool of this nature.
What is most valuable?
There is less CLI needed compared to other options. It's more user-friendly and easier to navigate.
Everything is working well. We haven't had issues.
The solution is stable and reliable.
What needs improvement?
I don't have any notes for improvement. I don't need any extra features.
For how long have I used the solution?
I just began using the solution.
What do I think about the stability of the solution?
The solution has been stable. We haven't had issues since we started using it. There are no bugs or glitches and it doesn't crash or freeze.
What other advice do I have?
We are using the latest version of the solution. We're new to the product. I'm not sure which deployment we are using.
I'm a customer and end-user. I'd recommend it to others. So far, using it has been very helpful.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Good customization, integration, and reliability
Pros and Cons
- "Technical support has been decent."
- "We need better performance monitoring."
What is our primary use case?
This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.
What is most valuable?
The solution offers good customization. It's very easy to customize in general.
You can integrate with things very well.
The caching is good.
You can add basic flows with ease.
The Google CMS is a great tool.
The solution is stable.
Technical support has been decent.
What needs improvement?
We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster.
It's not using SPA, single page applications, like Angular.
There isn't very good monitoring right now. We need better performance monitoring.
We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front.
What do I think about the scalability of the solution?
We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff.
The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall.
How are customer service and support?
We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different product previously.
How was the initial setup?
I didn't handle the deployment. I don't handle that aspect of the solution.
We do have a team that manages and administers the solution.
What about the implementation team?
There might have been some assistance from the Apigee support team during implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing isn't something that I deal with. I don't know the exact cost.
Which other solutions did I evaluate?
We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera.
What other advice do I have?
I am using the latest version of the solution.
I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.
So far, I'd rate the solution eight out of ten. It has a high rating on Gartner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a media company with 10,001+ employees
I am satisfied with the stability of this solution, but I would advise you to be careful due to its cost
Pros and Cons
- "The use case which I have installed serves the intended purpose."
- "They need to work on the cost of the solution."
What is our primary use case?
We use it for API monitoring purposes, and for the management of KPM metrics around the APIs.
What needs improvement?
They need to work on the cost of the solution. But again, it depends on the use case. The use case which I have installed serves the intended purpose. I don't have any negative feedback on it.
For how long have I used the solution?
We have been using the solution for the last six or seven years.
What do I think about the stability of the solution?
I am satisfied with the stability of the solution.
What do I think about the scalability of the solution?
I have around 500-2000 users using the solution in my company. It serves the purpose of my use case.
How are customer service and support?
There is no real technical support unless you have a problem with the servers or something gets lost. It is only when the service is down or there is some issue, there'll be a reply from them depending on your subscription.
What's my experience with pricing, setup cost, and licensing?
The biggest advantage of the competitors over Apigee is cost. I would advise you to be careful due to its cost.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Content Writer at a consultancy with 11-50 employees
Stable with good recommendations from clients, but it can be challenging to manage and needs a dedicated team for deployment
Pros and Cons
- "Apigee is a great product with good feedback and recommendations from clients."
- "The pricing for the product was a bit higher. I also found it challenging to manage sometimes."
What is our primary use case?
In my previous company, I used Apigee after modernization to manage client APIs.
What is most valuable?
Apigee is a great product with good feedback and recommendations from clients.
What needs improvement?
It is best to ask a developer about the areas for improvement in Apigee, as I'm a content writer, though the pricing for the product was a bit higher.
Apigee would also need developers or a dedicated team for deployment. I also found it challenging to manage sometimes.
For how long have I used the solution?
My last project with Apigee last December.
What do I think about the stability of the solution?
Apigee is a stable product.
Which solution did I use previously and why did I switch?
The company only used Apigee. It didn't use any other solutions.
How was the initial setup?
As a writer, I didn't set up Apigee. Another team set it up.
What's my experience with pricing, setup cost, and licensing?
Compared to other products, Apigee had higher pricing.
What other advice do I have?
I used Apigee for my customer, but I no longer work for the company.
I'm a content writer and was involved in researching and creating documentation about Apigee for a client.
The majority of the clients had fifteen to twenty users of Apigee.
My rating for Apigee is seven out of ten.
The company was an Apigee partner.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Application Solution Architect at DAMAC Holding Ltd.
Twenty four hour technical support, easy to deploy, with stability
Pros and Cons
- "It is easy to deploy, configure, and monitor the APA."
- "Technical support is available twenty-four hours a day, and when it is a critical issue, they come online, take real-time access to our system, and support us in solving the problem."
- "The entire user across all the layers should be singly authenticated through an external authentication system."
- "The hardware is extremely high compared to other similar products."
What is our primary use case?
We use this for intuition with a third party.
What is most valuable?
It is easy to deploy, configure, and monitor the APA.
What needs improvement?
The hardware is extremely high compared to other similar products. The entire user across all the layers should be singly authenticated through an external authentication system.
For how long have I used the solution?
I have been using Apigee for the past four to five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Technical support is available twenty-four hours a day. When it is a critical issue, they come online and support us. They take real-time access to our system and support us in solving the problem. It can take time, but they are able to solve the problem.
How was the initial setup?
Our initial setup and deployment took six months with the help of a partner.
What's my experience with pricing, setup cost, and licensing?
Apigee is easy to deploy, configure and maintain.
What other advice do I have?
I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a tech vendor with 10,001+ employees
Has improved our performance with great features such as out-of-the-box policies
Pros and Cons
- "Apigee is a front-layer gateway and it helps to improve our overall performance."
- "Integration should be improved."
- "On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow."
What is our primary use case?
We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google.
How has it helped my organization?
Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us.
What is most valuable?
Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features.
What needs improvement?
Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.
For how long have I used the solution?
I've been using this solution for over six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product.
How are customer service and support?
On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house.
What other advice do I have?
Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solutions Architect at HCL Technologies
Comprehensive and flexible solution
Pros and Cons
- "Apigee's best features are flexibility and breadth of capabilities."
- "The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided."
What is our primary use case?
I mainly use Apigee to allow partner applications to consume services outside their organizations, for security, and for creating API proxies.
What is most valuable?
Apigee's best features are flexibility and breadth of capabilities.
For how long have I used the solution?
I've been using Apigee for three to four years.
What do I think about the stability of the solution?
Apigee is stable.
What do I think about the scalability of the solution?
Apigee's scalability is one of its main advantages.
How are customer service and support?
Apigee's technical support is really good, and they have a community forum where we can ask questions and get help.
Which solution did I use previously and why did I switch?
We previously used WSO2.
How was the initial setup?
The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided. The hybrid version takes one or two days to install, but the on-prem version takes a minimum of a week.
What about the implementation team?
For on-premises, a consultant is required to install.
What other advice do I have?
Apigee is a good product, and I would recommend it to others. I would rate Apigee eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Architect at HCL Technologies
Relatively easy to use for developers
Pros and Cons
- "Apigee is relatively easy to use for developers."
- "The initial setup is not straightforward, particularly for hybrid solutions."
What is our primary use case?
Our organization currently has twenty Apigee end-users. We use the solution for API management of financial and e-commerce domains.
What is most valuable?
Apigee is relatively easy to use for developers.
For how long have I used the solution?
I have been using Apigee for six years.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
The SaaS version of Apigee is quite scalable. The hybrid version is also scalable depending on your requirements.
How are customer service and support?
I am satisfied with the support offered by Apigee.
How was the initial setup?
The initial setup is not straightforward, particularly for hybrid solutions. It is easier to manage the managed services or SaaS-based versions.
The implementation takes time. The production setup includes TLS among other things, and the management and operationalizing take time as well.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
Apigee's licensing costs more than other solutions. Some add-on packages are sold separately. For example, monitoring is not included in the standard package of Apigee Edge.
What other advice do I have?
Anyone considering Apigee as a solution should start small and increase usage with experience. Start with a centralized small team and expand based upon the maturity model that Apigee has and recommends. I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: November 2026
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