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PeerSpot user
Software Development Manager at Reliance Jio
Real User
Has good administration and monitoring features but there are issues with integration
Pros and Cons
  • "There are just a lot of security features in general."
  • "I see some lagging in regards to integration capacity"

What is our primary use case?

We use Apigee every day. Because we have a backend system, we use Apigee to capture and track all of our transactions and for monitoring calls, which is the target for our client service. We then use this information to create a report and provide a price for each transaction. For this reason, we created a proxy that we use as an integration layer, like API management, which helps build applications. For that reason, each and every call goes through Apigee so that we can track and capture all of the information.

What is most valuable?

There are a few features that are quite interesting. We can provide our API developer with an API proxy to the developer portal, which comes in handy. There are also some interesting policies, like authentication where we normally provide any code and quotas and rate limit policies for protection. The administration and monitoring features are also quite useful as you can receive alerts and notifications and monitor them on a virtual dashboard. There are just a lot of security features in general.

With Apigee, we can easily monitor applications, and our core IT team informed me that installing upgrades is very simple. We also have a portal where we can share our proxies with the convenors, which is quite useful. 

What needs improvement?

When compared with other products and tools in the market like MuleSoft or other API management solutions, I see some lagging in regards to integration capacity — where we don't have all of the connectors. It's not the perfect ESB, it's only for API management solutions. For example, MuleSoft will provide you with the API management solution as well as ESB, allowing you to integrate with large, complex IT systems. So, there is some lagging there that needs to be fixed. 

The main area they should improve is the integration capability. They should have useful connectors that we can use to provide code so that we can integrate with other systems. This needs to be improved.

When compared to other products, such as MuleSoft and other tools in the market, Apigee has some lagging issues. 

What do I think about the stability of the solution?

Over the last three years, we haven't had any issues with the stability, both on-premise and on the cloud. It's a stable solution. We haven't experienced any error-value from the product.

Buyer's Guide
Apigee
March 2025
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How are customer service and support?

Product-wise, we don't have any technical support, our IT team takes care of it. We also have a number of applications we are managing, but only two recruiters are monitoring them.

It's easy to create proxies in Apigee. Compared to other integration tools, we can quickly and easily export any APIs in Apigee, which saves us a lot of time. 

How was the initial setup?

The setup was taken care of by our core IT team, I was part of the development team so all activities relating to the setup, updates, and customer service were handled by the core IT team.

What other advice do I have?

We would definitely recommend Apigee. You can use Apigee to create proxies (and share API proxies with consumers), monitor calls, and provide security for particular endpoints. We have a complete telephone portal under Apigee, I would recommend it.

I would give Apigee a rating of seven or eight out of ten. The API moderation, administration monitoring, product architecture, infrastructure, and overall quality is good. The only area lagging is integration capability. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user684582 - PeerSpot reviewer
API Management lead architect at a financial services firm with 10,001+ employees
Real User
The Edge engine provides powerful, integrated analytics, which are noteworthy
Pros and Cons
  • "API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features."
  • "Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach."

What is most valuable?

API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features. Also, like the completeness of the CLI and admin REST services, the Edge engine provides powerful, integrated analytics, which are noteworthy.  

What needs improvement?

Initial setup was not trivial for customer-managed topology.  Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach.

For how long have I used the solution?

Not in production, we are still evaluating.

What was my experience with deployment of the solution?

Nothing serious; just a bit complex.

Which solution did I use previously and why did I switch?

We currently use WSO2 API Manager version 1.9x in production, but the solution is no longer meeting our needs.

How was the initial setup?

If you deploy a 6-node+ topology, there are many steps required for initial setup. I feel most of this setup complexity is limited to the initial install, and the future auto-scaling of the gateway workload will be an easier/smoother experience

What about the implementation team?

Setup was done by an internal team with some coaching by the vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GurbachanSingh - PeerSpot reviewer
GurbachanSinghService Delivery Manager at a tech services company with 10,001+ employees
Real User

Evaluating different API product

Buyer's Guide
Apigee
March 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
MADHAV CHABLANI - PeerSpot reviewer
Consulting Chief Information Officer at Tippingedge
Real User
Top 5Leaderboard
An easy-to-use solution that provides good stability and technical support
Pros and Cons
  • "Apigee is an easy-to-use solution."
  • "The solution’s scalability could be improved."

What is our primary use case?

We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.

What is most valuable?

Apigee is an easy-to-use solution.

What needs improvement?

The solution’s scalability could be improved.

What do I think about the stability of the solution?

Apigee is a stable solution.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing could be more competitive.

What other advice do I have?

Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.

I would recommend Apigee to other users.

Overall, I rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Basavaraj Halasur - PeerSpot reviewer
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at SID GLOBAL SOLUTIONS LLC
Real User
Top 20
Helps us to build, manage, and run the APIs
Pros and Cons
  • "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
  • "I would like to see better integration and some architectural improvements in future releases of the solution."

What is our primary use case?

My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs. 

What is most valuable?

The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products. 

What needs improvement?

I would like to see better integration and some architectural improvements in future releases of the solution. 

For how long have I used the solution?

I have been working with the solution for more than six years. 

What do I think about the stability of the solution?

The product is stable and I would rate its stability a nine of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability an eight out of ten. 

How are customer service and support?

Google's tech support team is helpful in terms of knowledge transfer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is very simple. You would need around 50 people to maintain the solution. 

What was our ROI?

The tool offers good returns on investment. 

What's my experience with pricing, setup cost, and licensing?

The product's pricing is fair. You need to pay additional costs for the support. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1973826 - PeerSpot reviewer
Senior Principal Architect at a real estate/law firm with 5,001-10,000 employees
Real User
Deployment made simple, diversified licenses for your business in mind, with high scalability
Pros and Cons
  • "The most valuable feature is the API gateway."
  • "I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters."

What is our primary use case?

We want to sell API products and if you want to market the API product that you are building, then definitely you can go for the Apigee or any API product, but if you are in Google Cloud, definitely you can go for Apigee because only Apigee offers current cloud.

What is most valuable?

The most valuable feature is the API gateway.

What needs improvement?

I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters.

For how long have I used the solution?

I have been using Apigee for the past two years.

What do I think about the stability of the solution?

There is good stability with Apigee

What do I think about the scalability of the solution?

Apigee is scalable and we have around one thousand customers currently.

How are customer service and support?

Technical support is good with everything.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is extremely straightforward and not complex at all.

What about the implementation team?

You can do the deployment usually in one month with the documentation provided and it can be done in-house.

What's my experience with pricing, setup cost, and licensing?

Apigee has several different licenses you can obtain depending on your needs.

Which other solutions did I evaluate?

Previously, I had used IBM Data Power.

What other advice do I have?

I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at EJADA
Real User
Top 10Leaderboard
A stable and scalable platform with good technical support
Pros and Cons
  • "The capabilities are very powerful."
  • "When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues."

What is our primary use case?

We use Apigee to share open data for the government. It was a pilot project for one of the  government teams who wanted to start the journey of open data.

What is most valuable?

The capabilities are very powerful.

What needs improvement?

Support of integration is what is most challenging in Apigee, as well as the complexity of the components. When setting up an environment, you have many components with open-source content.

When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues.

The implementation should be easier.

For how long have I used the solution?

We implemented Apigee six months ago.

What do I think about the stability of the solution?

Apigee is stable. We have approximately 1,000 users.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

To construct the environment, can take two to three weeks.

The presentation is based on the business and can be done in three to four months.

What's my experience with pricing, setup cost, and licensing?

The iicense is subscription-based.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

It's a very good product. I would rate Apigee a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Principal Engineer at a computer software company with 1,001-5,000 employees
Real User
A cloud-based API management platform that's easy to use
Pros and Cons
  • "Apigee is very easy to use, and you can code in any language."
  • "Access restrictions can be improved."

What is our primary use case?

We have an API, which I developed using multiple languages and different applications. We have a lot of applications, and they have their individual APIs. We create a proxy for those applications in Apigee, and we expose those proxies to access those APIs.

How has it helped my organization?

Apigee didn't exactly improve our organization, but it fulfilled a requirement. There are a few tools in the marketplace, but we thought Apigee was the best for our use case.

What is most valuable?

Apigee is very easy to use, and you can code in any language, like JavaScript, Java, or any other language. That's really helpful. It's cloud-based, so there's no need for any installation.

What needs improvement?

Access restrictions can be improved. For example, you can't restrict access to some people or some groups. You have to give them total access. 

For how long have I used the solution?

I've been using Apigee for about three months. 

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

I think it depends on your license, but it's highly scalable.

How was the initial setup?

The initial setup is straightforward. We don't need a lot of training for the developers to start working, just a few days at most. It's very easy to start with, and the development effort is also a lot less.

What other advice do I have?

For potential users of Apigee, I'd tell them there's a free version if they want to check it out and have a trial. 

On a scale from one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1371021 - PeerSpot reviewer
Director System Architecture at a comms service provider with 5,001-10,000 employees
Real User
Highly available, easy to configure and use, and it includes disaster recovery
Pros and Cons
  • "Anyone with basic knowledge can build an API."
  • "Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients. We also it it ourselves.

Our use case involves accessing functions on our backend systems through a portal used on mobile devices. The app on the mobile device uses the internet portal, and we have the API as a security layer to pass the functions through to the backend.

What is most valuable?

It is very easy to implement and the configuration of the API is very simple.

It is easy to upload a Swagger file and build an API.

The user interface for building APIs is very simple. Anyone with basic knowledge can build an API.

Disaster recovery capabilities are included.

What needs improvement?

Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment.

For how long have I used the solution?

We have been working with Google Apigee for almost one year.

What do I think about the stability of the solution?

Apigee has high availability and we have not faced any problems in regards to stability.

What do I think about the scalability of the solution?

We have not had to scale as of yet. Our license allows for 125 million messages and we have not yet reached that stage.

How are customer service and technical support?

We have been in contact with technical support and we are fully satisfied. I would say that they go out of their way to support us. For a priority-one issue, Google commits to having it resolved within 24 hours.

There are also community blogs where you can find other people that are working with it. These are independent sources and people where we can get information about implementation as well as customization.

A new version is released every six months and if we don't upgrade in one and a half years, the old version will be deprecated or be out of support. For example, they recently upgraded the Edge UI. The old one was not integrating with Active Directory to allow for centralized control of users. However, the new one requires authentication from ADFS before implementing it, which was a feature that was previously lacking.

How was the initial setup?

The entire set of documentation is available online. You can follow it step-by-step to install the application.

What about the implementation team?

We have an in-house team that handles deployment and maintenance.

It is administered by two people and we have another person to handle the analytics.

What's my experience with pricing, setup cost, and licensing?

The cost of the licensing is based on the number of API calls that are made. This is good because we don't pay for the number of nodes that we are installing. They also do not charge you for non-production transactions, which is extremely good.

Everything else is included as a package. For example, ZooKeeper, Cassandra, and PostgreSQL are part of the product, so we don't need to purchase any additional licenses apart from the OS.

Which other solutions did I evaluate?

We had evaluated Software AG at the same time as Apigee. The initial setup cost for an on-premises deployment of Software AG is less than that of Apigee. For example, if I require four cores to operate Apigee then it would be a two-core system for Software AG.

We chose Apigee because of its high availability and disaster recovery. Google Apigee uses ZooKeeper with an unstructured Cassandra database. This is different from Software AG, which uses a structured database like Oracle. Having to purchase Oracle licenses increases the cost.

What other advice do I have?

My advice for anybody who is considering Apigee is that it is has a very easy and intuitive GUI to build APIs, and I can also import Swagger files. It is built on a high availability model, so if anything goes down then another node will automatically take over. We can build an active-active across the DR site.

The primary site is active, the DR site is active, and they are synchronized. It is easy to build, customize, install, and implement.

The support is also extremely good. We get immediate responses and support is available every day of the week. Google commits on the resolution time for priority-one issues as 24 hours. No other software today can commit to resolution time. I have only seen such a service with Google Apigee.

Overall, I am satisfied with this product and it is aligned to all of my needs.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.