We implement a set of microservices. We expose different APIs and control and monitor the use of the APIs by using Apigee. We have approximately 15 developers.
Software Architect at Caja Los Andes
Best product with central monitoring, support for industry standards, and excellent documentation
Pros and Cons
- "The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases. Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation."
- "The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard."
What is our primary use case?
What is most valuable?
The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases.
Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation.
What needs improvement?
The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard.
For how long have I used the solution?
I have been using Apigee for approximately one year.
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What do I think about the stability of the solution?
It is stable. I did a series of tests, and Apigee was excellent in the results.
What do I think about the scalability of the solution?
Scalability is very good in the SaaS version.
How are customer service and support?
In general, they respond very fast and provide good service. Sometimes, they take longer to respond. It can take three to four days.
Which solution did I use previously and why did I switch?
We didn't use any API management solution.
How was the initial setup?
The initial setup of Apigee is very easy. However, we had a problem with the deployment of Microgateway in on-premises infrastructure. The deployment took about two to three months.
What about the implementation team?
We worked with a partner. We have three teams for deployment. Each team has five developers. These teams also do maintenance.
We have three people for the administration task. They do monitoring and reporting.
What's my experience with pricing, setup cost, and licensing?
We have a contract for three years. I don't know the cost.
Which other solutions did I evaluate?
We evaluated API management solutions from Oracle, IBM. Most of the solutions are similar in terms of functionality. We went for Apigee because it had more points or better ratings as per Gartner and Forrester.
What other advice do I have?
I would definitely recommend this solution. It is a good solution for masking data, using methods like RPC, and administering APIs. We plan to continue using this solution. We have legacy systems in our company, and we need to move to new technologies. We plan to create developer APIs for the rest of the functionality and use Apigee for API management in our company.
I would rate Apigee a nine out of ten. It is an excellent product.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at a financial services firm with 5,001-10,000 employees
Flexible API management and analytics that can be built out to fit varied needs
Pros and Cons
- "The opportunity for customization is really vast and it is a really good feature built into the product."
- "It has all the features necessary to work in anything from a basic scenario to advanced applications."
- "The setup and installation process could be improved with a container-based system."
What is our primary use case?
It is a Google cloud solution for API management and analytics.
What is most valuable?
I have not had the opportunity to completely explore the product's capabilities in the time that we have been using it. But I can say that the customization is really vast and it is a really good feature built into the product. I can customize different authentication methods and methods for authorization. I can also use redaction. So security is flexible to our needs and it works well.
What needs improvement?
It is a user-friendly solution, but it would help if Google could provide a container-based solution instead of just a standalone one. With a container-based deployment and support for Terraform, it would be better for our deployments and that would be great. Right now we have to configure different areas manually. Some areas can be automated, but the deployments are not as fully automated as they could be otherwise.
so, they currently have a software as a service offering or a standalone offering. I want to see something like a hybrid cloud deployment. I also want to see a private cloud deployment.
For how long have I used the solution?
We are still building out the environment. We are running four environments until we accept that it is fully tested. So we are not live yet and we will really go live and into production sometime in the first quarter of next year. But we have been using Apigee within the last 12 months for testing purposes.
What do I think about the scalability of the solution?
The scalability of the product is good. Our use case is right now is applied in only one environment. When we are about to go to production, we will probably do high-availability testing with a dual environment so we can come up with any potential scalability issues. But for now, we have not really touched that area in our testing.
We do have a lot of people using Apigee already. This is the primary gateway for us to talk to external applications. I would say that services around 800- 900 applications which are using the gateways. That is also involving many teams and end-users who access those applications.
How was the initial setup?
My recommendation for installations is that the product installation, set up and delivery process could be improved. It is straightforward in the initial steps. The part which is automated by Google is very straightforward. The remaining part, we have to do manually. The remaining components have to be manually configured. If Google were to do a container offering of this solution, then adopting it would be seamless because everything would be able to be automated.
I would say that it currently takes too long to set up and deploy and that it is not as short a time to complete the process as it should be. It is more mediocre, somewhere in the middle, and has moderate difficulty instead of being seamless and simple.
What about the implementation team?
We did not have to use an integrator, reseller, or a consultant for deployment. It was all done in house by our own teams.
Which other solutions did I evaluate?
We tried Axway API gateway and we also tried MuleSoft. We found that these solutions did not fit our scenario as well as Apigee because our scenario is a very special scenario where we want to keep everything that we already have on board. In our current situation, we have big AWS (Amazon Web Services) accounts and a big AWS footprint. So we want to also be able to use AWS for Apigee hosting. That is where our environment and needs become a little bit of a custom scenario. Apigee works for us in this scenario and that is why we ultimately went with Apigee over other products.
What other advice do I have?
I would definitely recommend this product over any other products available in the market in this category. It has all the features necessary to work in anything from a basic scenario to advanced applications. So I find that everything in it is flexible and available in this one product. Because of that I highly recommend it to anyone.
On a scale of one to ten (where one is the worst and ten is the best), I would rate Apigee around an eight out-of-ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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December 2024
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CEO and Founder at BAssure Solutions
Essential management tool; pricing can be tricky for smaller companies
Pros and Cons
- "The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it."
- "I'd like this solution to improve on releasing new features; I'd like it to be more frequent."
What is our primary use case?
Our primary use case for Apigee is as an API management tool. Our client has a fast platform and they want to go to the next level when it comes to customization. As they are looking to go beyond minimalistic customization, they need multiple versions of servers and several APIs. This was a challenge we solved with Apigee.
What is most valuable?
The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it.
What needs improvement?
I'd like this solution to improve on releasing new features; I'd like it to be more frequent.
In my opinion, I think that they should start thinking about improving the solution so that they can compete with open source. You get the support in the paid version, but open source features are being introduced much faster than Apigee's. New open source features come out every week.
For how long have I used the solution?
I have been working with the Apigee solution for about eight months.
What do I think about the stability of the solution?
My impression is that the stability of this solution is good. It's easy to use and stable. The releases take a long time. They do proper testing and introductions. But, when it comes to open source, they keep giving you more features.
How are customer service and support?
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Positive
How was the initial setup?
My impression is that the initial setup is seamless. The deployment was done pretty quickly. Our model of deployment is the cloud, more specifically, AWS.
I think that the deployment and maintenance are done by a team of DevOps of six people.
What was our ROI?
Apigee as a management tool is essential and critical. There is no question when it comes to ROI because this is a mandatory spend from either a policy perspective or an invoicing perspective. When it comes to smaller companies, the pricing might be a bit of a concern.
What's my experience with pricing, setup cost, and licensing?
The smaller companies have a more innovative pricing model, which is why I recommend Apigee when it comes to price. We have a monthly license. I usually work on onboarding the solution for a client for about six months and then I hand it over to them.
What other advice do I have?
We currently have only one customer with Apigee.
I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Systems Architect at a consultancy with 5,001-10,000 employees
Great solution for exposing legacy applications.
Pros and Cons
- "It is scalable."
- "It would be good if the Apigee management allowed us to be able to consolidate many operations into single one for the gateway functionality."
What is our primary use case?
One of our use cases for Apigee was when we were exposing a legacy application that we were using in the past.
What needs improvement?
As of now, we have not found anything major that needs improvement. It is not something that we are heavily using, it's something that is still in the process of being adopted company wide.
Maybe securing the APIs could be a little bit more straightforward. There might be some room for improvement in the process of securing the applications that we're exposing through the API. We would like additional documentation on this or some examples of how to do it. Overall, we have had to invest more time than expected to do that setup.
It would be good if the Apigee management allowed us to be able to consolidate many operations into a single one for the gateway functionality.
For how long have I used the solution?
It has been two years that I am using Apigee.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
We have around four users.
There is a team of less than five people for deployment and maintenance.
As of now, we are going through a consolidation process within the company. Oliver Weyman is part of a larger group of companies. We are among the first ones to use it, but the plans for it are still not outlined for the next year, at least. This is something that we will finish figuring out within the next few quarters.
How are customer service and support?
Support is good.
How was the initial setup?
At the beginning the initial setup was very straightforward, but the fine tuning during the setup is something that needs some improvement. The initial setup was pretty straightforward because we were trying not to do very complicated things. The initial setup was easy. But then as we started to grow, we realized that there was some room for improvement, but overall the initial setup was easy and we liked that.
Since it initially started as a POC and then we started moving forward from there, it was not complicated. But had we started with a real life application or with more complex applications or requirements, it probably would have been more difficult for us. But the way that we decided to start and also because of the complexity level, it allowed us to go very smoothly with the first setup and deployment.
What about the implementation team?
The implementation was all internal.
What's my experience with pricing, setup cost, and licensing?
Normally the company tends to do agreements with the vendors, where we are trying to get everything in one single license so as not to add complexity to the licensing. That's what I recommend.
Which other solutions did I evaluate?
The company started evaluating solutions and we found that we have three other options. One of them was Mashery, the other one I don't remember the name, and the last one was SAP. The company decided to go for Apigee and now there are no plans to go to something else because the process that we take to evaluate and assess the solution is a very thorough process. We try to spend as much time as possible evaluating the pros and cons of the solutions and what issues might come up.
What other advice do I have?
My advice to anyone considering Apigee is to start small and then grow from there. Try not to start migrating big, meaning to consolidate many applications into one single one. I would say to start small and try to run some POCs to make sure that they understand the fine tuning. Because the initial setup was easy but the one thing that needs time is the fine tuning of the setup. That, as I said before, is something that is really important for security. The security is something that I would recommend people look at.
On a scale of one to ten, I would give Apigee a nine out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager at a computer software company with 10,001+ employees
Easy to use out-of-the-box with minimal configurations
Pros and Cons
- "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
- "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."
What is our primary use case?
I am API architect. We are service providers and provide API solutions to our customers.
What is most valuable?
Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.
You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.
When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.
What needs improvement?
Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.
From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.
For how long have I used the solution?
I have been working with Apigee almost five years.
What do I think about the stability of the solution?
Apigee is an excellent product.
What do I think about the scalability of the solution?
The scalability depends on your configuration. You can make it scalable.
Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.
How are customer service and support?
Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.
Which solution did I use previously and why did I switch?
We have used Mule API, Mule API Gateway, and API Manager.
How was the initial setup?
The initial setup is pretty simple.
It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.
What other advice do I have?
Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.
My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.
On a scale of one to ten, I would give Apigee an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a university with 1,001-5,000 employees
More scalable than WSA-2, but also more pricey and does not come with a partnership model
Pros and Cons
- "Apigee has better scalability than WSA."
- "Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution."
What needs improvement?
If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiation.
Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution.
While I cannot comment definitively on the partnership issue, as the company has yet to get back to me, I can say that this issue and the one of the pricing are why I choose to rate the solution as a six out of ten.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
Apigee has better scalability than WSA.
How are customer service and support?
While the technical support seems fine, I cannot comment on this with certainty, as we did not go ahead with implementation of the solution. Had we gone ahead with a partnership with Apigee, then I would be in a better position to do so.
What's my experience with pricing, setup cost, and licensing?
If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.
Which other solutions did I evaluate?
If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.
Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution.
Apigee has better scalability than WSA.
What other advice do I have?
We are customers of Apigee.
I rate Apigee as a six out of ten because of its pricing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consulting Chief Information Officer at Tippingedge
An easy-to-use solution that provides good stability and technical support
Pros and Cons
- "Apigee is an easy-to-use solution."
- "The solution’s scalability could be improved."
What is our primary use case?
We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.
What is most valuable?
Apigee is an easy-to-use solution.
What needs improvement?
The solution’s scalability could be improved.
What do I think about the stability of the solution?
Apigee is a stable solution.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be more competitive.
What other advice do I have?
Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.
I would recommend Apigee to other users.
Overall, I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Architect at a media company with 10,001+ employees
I am satisfied with the stability of this solution, but I would advise you to be careful due to its cost
Pros and Cons
- "The use case which I have installed serves the intended purpose."
- "They need to work on the cost of the solution."
What is our primary use case?
We use it for API monitoring purposes, and for the management of KPM metrics around the APIs.
What needs improvement?
They need to work on the cost of the solution. But again, it depends on the use case. The use case which I have installed serves the intended purpose. I don't have any negative feedback on it.
For how long have I used the solution?
We have been using the solution for the last six or seven years.
What do I think about the stability of the solution?
I am satisfied with the stability of the solution.
What do I think about the scalability of the solution?
I have around 500-2000 users using the solution in my company. It serves the purpose of my use case.
How are customer service and support?
There is no real technical support unless you have a problem with the servers or something gets lost. It is only when the service is down or there is some issue, there'll be a reply from them depending on your subscription.
What's my experience with pricing, setup cost, and licensing?
The biggest advantage of the competitors over Apigee is cost. I would advise you to be careful due to its cost.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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