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Managing Consultant at Systems Limited
Consultant
Scalable solution with good work efficiency
Pros and Cons
  • "Its customer service is good."
  • "They should improve the monitoring tools for on-premises environments."

What is our primary use case?

We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.

What is most valuable?

The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.

What needs improvement?

They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.

For how long have I used the solution?

I have been using the solution for more than five years.

Buyer's Guide
Apigee
July 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is highly scalable. I rate its scalability as a ten.

How was the initial setup?

I rate the solution's initial setup process as a seven.

What other advice do I have?

The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implemnter
PeerSpot user
Basavaraj Halasur - PeerSpot reviewer
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at SID GLOBAL SOLUTIONS LLC
Real User
Helps us to build, manage, and run the APIs
Pros and Cons
  • "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
  • "I would like to see better integration and some architectural improvements in future releases of the solution."

What is our primary use case?

My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs. 

What is most valuable?

The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products. 

What needs improvement?

I would like to see better integration and some architectural improvements in future releases of the solution. 

For how long have I used the solution?

I have been working with the solution for more than six years. 

What do I think about the stability of the solution?

The product is stable and I would rate its stability a nine of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability an eight out of ten. 

How are customer service and support?

Google's tech support team is helpful in terms of knowledge transfer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is very simple. You would need around 50 people to maintain the solution. 

What was our ROI?

The tool offers good returns on investment. 

What's my experience with pricing, setup cost, and licensing?

The product's pricing is fair. You need to pay additional costs for the support. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Apigee
July 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,524 professionals have used our research since 2012.
Mohammed ALDOSARI - PeerSpot reviewer
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Real User
Good customization, integration, and reliability
Pros and Cons
  • "Technical support has been decent."
  • "We need better performance monitoring."

What is our primary use case?

This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.

What is most valuable?

The solution offers good customization. It's very easy to customize in general. 

You can integrate with things very well. 

The caching is good.

You can add basic flows with ease. 

The Google CMS is a great tool. 

The solution is stable. 

Technical support has been decent. 

What needs improvement?

We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster. 

It's not using SPA, single page applications, like Angular. 

There isn't very good monitoring right now. We need better performance monitoring.

We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front. 

What do I think about the scalability of the solution?

We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff. 

The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall. 

How are customer service and support?

We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different product previously. 

How was the initial setup?

I didn't handle the deployment. I don't handle that aspect of the solution. 

We do have a team that manages and administers the solution. 

What about the implementation team?

There might have been some assistance from the Apigee support team during implementation. 

What's my experience with pricing, setup cost, and licensing?

The pricing isn't something that I deal with. I don't know the exact cost. 

Which other solutions did I evaluate?

We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera. 

What other advice do I have?

I am using the latest version of the solution. 

I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.  

So far, I'd rate the solution eight out of ten. It has a high rating on Gartner. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Raaf - PeerSpot reviewer
Sales Manager at CNTXT
Real User
User-friendly with ability to convert from language to language; good security features
Pros and Cons
  • "The ability to convert from language to language using a single tool."
  • "Apigee lacks market presence."

What is our primary use case?

We are resellers of Apigee and also use it internally. The most common use case is monetization for the APIs. I'm the sales manager and we are resellers of Apigee.

What is most valuable?

The ability to convert from language to language using the same tool without needing different developer teams to deploy is a valuable feature. It doesn't require a lot of skill to run Apigee and the security features are good. This is a powerful tool for API management. 

What needs improvement?

The only disadvantage with Apigee is that they lack market presence. I think they may have limited resources. IBM's strategy is stronger on the marketing level. 

I believe they're working on adding some integration features that are currently lacking. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is very stable even in very complicated environments. 

What do I think about the scalability of the solution?

The solution is scalable and it's great for enterprise companies.

How are customer service and support?

Technical support is good. Google team has many teams can support it. And there is a lot of partners ecosystem who understand and implement and support strategy as well.

Which solution did I use previously and why did I switch?

I previously worked with IBM Connect but I prefer Apigee. It provides all the features and requirements for AI management.

How was the initial setup?

The initial setup is very straightforward and can be done by anyone. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost is very reasonable and it gives you unlimited transactions.

What other advice do I have?

I would recommend testing this solution for a month or so. It's easy to implement and easy to use. I rate the solution nine out of 10 - the one point reduction is because of the marketing strategy. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Muhammad Imran Khan - PeerSpot reviewer
AVP - Senior Enterprise Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Top of the recommended reviews, highly experienced reviewer, with excellent technical support on known issues
Pros and Cons
  • "The most valuable feature is monetization."
  • "I would like to see SOAP services and socket-based connectivity developed."

What is our primary use case?

Our primary use case is for security but also the mediation that goes with it.

What is most valuable?

The most valuable feature is monetization.

What needs improvement?

I would like to see SOAP services and socket-based connectivity developed. Apigee is known for exposing the REST API but not the SOAP API. Our clients are requesting these two features and we do have a workaround we use, but an upgrade in these two areas would be great. I would like to see more integration for example Enterprise Service Bus and this will help Apigee gain more popularity.

For how long have I used the solution?

I have been working with Apigee for the past six years.

What do I think about the stability of the solution?

Apigee is a stable product. We have had existing customers for the past four or five years now.  

How are customer service and support?

Technical support is alright but I have mixed criticism. Sometimes you get answers very quickly and on time, but in some scenarios when there is a product issue it takes time. If there is anything that is not implemented and they need some time to implement it, then it takes them months. If the error is something that is a known issue they reply back quickly.

How was the initial setup?

Apigee is more straightforward and flexible, with implementation and designing. Other products currently on the market are more complex overall to sustain. The time it took us to set up was around two to three months.

Which other solutions did I evaluate?

There is one main reason we went with Apigee and that is the importance of the Gartner and Forester ratings. Apigee is on top of all the Gartner and Forrester ratings. The other reason is because of the smooth operational perspective.

What other advice do I have?

If customers are trying to do long-term planning, and want to apply monetization on their APIs, then Apigee will be the best in this situation. I would rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PrakashMuthuswamy - PeerSpot reviewer
Solutions Architect at HCL Technologies
Real User
Top 10
Comprehensive and flexible solution
Pros and Cons
  • "Apigee's best features are flexibility and breadth of capabilities."
  • "The initial setup for the on-prem solution is a little complex."

What is our primary use case?

I mainly use Apigee to allow partner applications to consume services outside their organizations, for security, and for creating API proxies.

What is most valuable?

Apigee's best features are flexibility and breadth of capabilities.

For how long have I used the solution?

I've been using Apigee for three to four years.

What do I think about the stability of the solution?

Apigee is stable.

What do I think about the scalability of the solution?

Apigee's scalability is one of its main advantages.

How are customer service and support?

Apigee's technical support is really good, and they have a community forum where we can ask questions and get help.

Which solution did I use previously and why did I switch?

We previously used WSO2.

How was the initial setup?

The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided. The hybrid version takes one or two days to install, but the on-prem version takes a minimum of a week.

What about the implementation team?

For on-premises, a consultant is required to install.

What other advice do I have?

Apigee is a good product, and I would recommend it to others. I would rate Apigee eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aakash Sharma - PeerSpot reviewer
Senior Technical Architect at HCL Technologies
Real User
Relatively easy to use for developers
Pros and Cons
  • "Apigee is relatively easy to use for developers."
  • "The initial setup is not straightforward, particularly for hybrid solutions."

What is our primary use case?

Our organization currently has twenty Apigee end-users. We use the solution for API management of financial and e-commerce domains.

What is most valuable?

Apigee is relatively easy to use for developers.

For how long have I used the solution?

I have been using Apigee for six years.

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

The SaaS version of Apigee is quite scalable. The hybrid version is also scalable depending on your requirements.

How are customer service and support?

I am satisfied with the support offered by Apigee.

How was the initial setup?

The initial setup is not straightforward, particularly for hybrid solutions. It is easier to manage the managed services or SaaS-based versions.

The implementation takes time. The production setup includes TLS among other things, and the management and operationalizing take time as well.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

Apigee's licensing costs more than other solutions. Some add-on packages are sold separately. For example, monitoring is not included in the standard package of Apigee Edge.

What other advice do I have?

Anyone considering Apigee as a solution should start small and increase usage with experience. Start with a centralized small team and expand based upon the maturity model that Apigee has and recommends. I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sachindra S - PeerSpot reviewer
Senior Software Engineer at a tech services company with 10,001+ employees
MSP
Top 10
Good technical capability, but the initial setup could be simplified and the user experience could be enhanced
Pros and Cons
  • "I'm still evaluating, but in terms of overall performance and stability, it's quite good."
  • "We are experiencing issues with automation; the production in Apigee is quite time-consuming."

What is our primary use case?

Essentially, we have our own product where we have hosted the APIs and Apigee for consumers to consume. We have an airline domain and our own product.

We provide services to our clients, who are end users.

What needs improvement?

We are experiencing issues with automation; the production in Apigee is quite time-consuming. 

The integration with serviceability also needs improvement. It gives our developers access. We have a developer who can deploy the APIs to the platform. As a result, they are encountering some difficulties in automating those processes. Stability relies on whether those issues can be addressed in any other API gateway.

I'd like to see the automation, time to release, time to market the new APIs, and pushing the APIs from one environment to another, to production, improved in the next release.

It is time-consuming; according to the information I have received, it can take up to two months for any new API to be published for production. I'm not sure what the difficulties are in between, but this is what I'm dealing with in this segment.

While I don't have the hands-on experience, in my opinion, and based on my research, it is not very user-friendly in terms of user experience, or UIUX.

For how long have I used the solution?

I have been working with Apigee for a few years.

What do I think about the stability of the solution?

Apigee is quite stable.

How was the initial setup?

The initial setup is complicated. There is a lot involved, and many teams are involved.

When attempting to apply a new host, they are setting up the DNS network, which takes some time.

Which other solutions did I evaluate?

We already have Apigee in our system, but we're trying to evaluate APM based on the differences between Apigee and APM.

Right now, I don't have any experience with Apigee. The only task I've been assigned is to evaluate the APIM. So far, I've only explored APIM. And all I'm doing is defining the features and differences between Apigee and APM.

What other advice do I have?

I'm still evaluating, but in terms of overall performance and stability, it's quite good. As a result, we have not failed any of the issues in that regard.

For the technical capabilities, I would rate Apigee a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.