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David Viana - PeerSpot reviewer
Cloud systems architect at Encamina
Real User
Top 5Leaderboard
Feb 25, 2023
Reasonably priced, integrates well, and the technical support is responsive but the developers portal could be simplified
Pros and Cons
  • "Apigee provides good documentation."
  • "I would like to see the monitoring, dashboards, and reports improve."

What is our primary use case?

I use Apigee to design the proxy and rebuild the pilot, which becomes the API developer's design. This saves time and money for the customer and Rapid7 and 8 by simplifying the process of synchronizing and obtaining actual IDs. 

Apigee is the tool we use to test the API.

What is most valuable?

Apigee provides good documentation.

The pricing is reasonable.

Apigee's certification is beneficial.

I like the customized tools included with Aigee such as CI/CD.

Apigee integrates well with Kubernetes, Atos, Jira, Microsoft Teams, as well as ServiceNow.

What needs improvement?

I'm not a fan of the developer portal. It should be simplified. There is an excessive amount of customization required. 

When compared to Azure, Azure is more user-friendly to customers.

Monitoring could be improved. Google Cloud provided better monitoring than Apigee. 

I still prefer monitoring in Azure or Anypoint MuleSoft.

It also requires additional tools to assist in the deployment of Apigee.

I would like to see the monitoring, dashboards, and reports improve.

For how long have I used the solution?

I have been using Apigee for five years.

I am working with version 8.

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What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

Apigee is a scalable solution.

How are customer service and support?

Technical support is very good.

They resolve issues quickly.

Which solution did I use previously and why did I switch?

I have experience with many different platforms such as Mulesoft and Microsoft API Management.

In Azure, I use Azure DevOps and with Mulesoft I use Jira.

In my previous location, I partnered with Microsoft using Azure in API Management.

How was the initial setup?

The initial setup was straightforward, however, when compared to MuleSoft, MuleSoft was easier.

What about the implementation team?

QMance, C1/CD, GitHub, GitLab, and Jenkins were among the applications we used to manage Apigee deployment.

We completed the deployment ourselves.

The north direction used in SolarWinds and MuleSoft is the same as the north direction used in Azure and Azure DevOps for solution and system deployment.

From my perspective, Azure and Azure DevOps are the appropriate solution and system deployment tools.

I like the deployment and customization in Apigee.

The deployment process is a  scheduled tool on the file. In my opinion, testing the tool is important during the development process. However, in Azure, I haven't seen any tool testing. Therefore, I need to test the tools for the testing and deployment process. In IT, I require sales tools to test the APIs.

it is necessary to have two forms for testing, and I see the testing tool in MuleSoft, but in Azure, I haven't seen any testing tool. I need to test the tools for the testing and deployment process.

In IT, I need the sales tools to test the APIs.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a monthly basis.

The prices are comparable. It is comparable to MuleSoft, WhiteCloud, and other similar applications.

Apigee X improves the connection series by solving a different problem for me. It refers to service connections.

What other advice do I have?

Apigee is something I would suggest to others. It has good documentation, is simple to install, has great support, and is a good testing tool.

I would rate Apigee a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Akash Dalebehera - PeerSpot reviewer
Technical Specialist at a tech vendor with 10,001+ employees
MSP
Feb 15, 2023
Beneficial vendor management, customizable platform, and many use cases available
Pros and Cons
  • "The most valuable feature of the current version of Apigee, such as Apigee Edge, is that the maintenance and scalability of the service are not our responsibility. As a SaaS platform, Google takes care of it, ensuring the system is stable. Another valuable feature is the ability to customize the platform extensively. We can add JavaScript functionality to cater to any use case that is not available out of the box."
  • "Compared to its competitors, such as Axway AMPLIFY API Management and Layer7 API Management, Apigee could benefit from having more policies to cater to various use cases. This would reduce the need for writing custom JavaScripts. If more features come straight out of the box, we can leverage them instead of writing custom code to achieve the same functionality."

What is our primary use case?

We are utilizing Apigee as a means to host and manage our internal APIs. This involves creating an Apigee proxy that acts as a reverse proxy and hosting it on our gateway. When external customers want to use and monetize our internal APIs, we use Apigee to host them. Additionally, for internal applications that require interaction with our existing APIs, we also host them on Apigee.

What is most valuable?

The most valuable feature of the current version of Apigee, such as Apigee Edge, is that the maintenance and scalability of the service are not our responsibility. As a SaaS platform, Google takes care of it, ensuring the system is stable. Another valuable feature is the ability to customize the platform extensively. We can add JavaScript functionality to cater to any use case that is not available out of the box.

What needs improvement?

Compared to its competitors, such as Axway AMPLIFY API Management and Layer7 API Management, Apigee could benefit from having more policies to cater to various use cases. This would reduce the need for writing custom JavaScripts. If more features come straight out of the box, we can leverage them instead of writing custom code to achieve the same functionality.

For how long have I used the solution?

I have been using Apigee for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Apigee is scalable. It can handle a decent amount of traffic.

We have 15 architects and developers using this solution in my organization.

How are customer service and support?

The technical support team is not good. The support is not proactive. Google is a heavyweight in the industry, its support may not be as good as that of other industry partners. It is possible that Google's market dominance may have made them complacent in terms of support.

I rate the support Apigee a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of the solution is easy. The setup is being handled by Google, you only need to request a new setup and procure a license for the solution.  Google takes care of everything else.

What's my experience with pricing, setup cost, and licensing?

The current version of Apigee is not too expensive, but we are currently in talks with Google to understand their roadmap for Apigee X. However, we anticipate that with the introduction of Apigee X, the pricing will likely increase.

What other advice do I have?

When comparing this solution to others, such as Axway AMPLIFY API Management Layer7 API Management, Apigee is a more stable and mature solution. Being a SaaS platform, you do not need to worry about deployment, scalability, server performance, and other related issues. However, with the upcoming release of Apigee X, there may be some constraints applied to the current version. If you choose to continue using Apigee it is a good choice.

I rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
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Apigee
March 2026
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AtyabTahir - PeerSpot reviewer
CEO at Trayle
Real User
Jan 21, 2023
Value for money and highly reliable, with excellent user readiness
Pros and Cons
  • "The most valuable features are low-code play, quick packaging, and production."
  • "I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support."

What is our primary use case?

Our primary use case is for building an open API platform for a financial services company, and we needed something that could do the task quickly.

What is most valuable?

The most valuable features are low-code play, quick packaging, and production.

What needs improvement?

I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support.

For how long have I used the solution?

I have been using Apigee for the past four years.

What do I think about the stability of the solution?

The stability is definitely close to a ten on a scale of one to ten.

What do I think about the scalability of the solution?

On a scale of one to ten, I would rate the scalability around an eight. We currently have around twenty users implementing the solution on a regular basis.

How are customer service and support?

When it comes to customer support I would rate them a six and a half because of the response time and prioritization. This prioritization factor is most likely due to geography.

Which solution did I use previously and why did I switch?

We were using API Connect from IBM before switching to Apigee for better user readiness options.

How was the initial setup?

The initial setup took a few weeks.  This was primarily because of us. It took us a while because of internal approvals. The team I was working with just was not fast enough.

What was our ROI?

When it comes to the return on investment it is pretty good. There is value for money when it comes to engaging external partners and collaborators. The initial cost is one tends to recover quickly with the right business case.

What's my experience with pricing, setup cost, and licensing?

Apigee is expensive and not cost-effective. On a scale of one to ten, I would rate it an eight for the high cost. The changes individuals need to make on their side are costly.

What other advice do I have?

Your team should be familiar with the product before you jump into it. There is training involved for the team, and before deploying and starting to use it, the team should get adequate training. On a scale of one to ten, I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IbrahimKhateeb - PeerSpot reviewer
VP at Piramal Group
Real User
Jan 3, 2023
Provides security features and is easy to use
Pros and Cons
  • "It's easy to use and the security features are valuable."
  • "I would recommend this solution to those who want to start using it, but it depends on the requirements and automation."

What is our primary use case?

It's deployed on the cloud. There are a few hundred people in my organization who use this solution. 

What is most valuable?

It's easy to use and the security features are valuable.

For how long have I used the solution?

I have used this solution for about three years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's scalable. You can onboard multiple partners.

How was the initial setup?

Setup isn't very complex.

What's my experience with pricing, setup cost, and licensing?

My clients pay for a license.

Which other solutions did I evaluate?

We also use Amazon.

What other advice do I have?

I would rate this solution as eight out of ten.

I would recommend this solution to those who want to start using it, but it depends on the requirements and automation.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
SatyajitTarai - PeerSpot reviewer
Technical architect at STCS
Real User
Oct 8, 2022
User-friendly with helpful integrations and capable of expansion
Pros and Cons
  • "It's stable."
  • "The solution is pretty expensive."

What is our primary use case?

We use it for access. for example, if a third-party needs access, they can get it via Apigee.

What is most valuable?

It's good for development. 

We like that the solution offers easy integration. 

It has a good UI and is user-friendly.

The solution scales well.

It's stable. 

What needs improvement?

The solution is pretty expensive. 

For how long have I used the solution?

I've been using the solution for around one year. I haven't used it for that long just yet.

What do I think about the stability of the solution?

The solution is stable and reliable. the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is quite scalable. We can expand it if we need to.

We do not have plans to increase usage at this time.

How are customer service and support?

Support from Google has been good. We've had several people help us, and they have been responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is mildly complex in terms of the setup process. However, it isn't too bad. 

We have five people that handle maintenance tasks. We have one manager and two developers that can support the product.

What about the implementation team?

We received training from Google, which ensures we are able to deploy it properly.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. You can do some negotiation which might help mitigate some costs.

Which other solutions did I evaluate?

We did not evaluate other products before choosing this solution. 

What other advice do I have?

I'd recommend the solution to others. It is costly but good. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sebastian Ovalle - PeerSpot reviewer
Architect of solutions at Ripley
Real User
Jul 20, 2022
Good security and API management with an easy setup
Pros and Cons
  • "The security that you have with Apigee is very good and aligns with compliance."
  • "One feature they have to invest time into is the developer portal they use."

What is our primary use case?

We decided that the Apigee would be our API management corporative, and we just use it in a cloud operation. For all the communications that we are using for the public as well as some services for third parties, we use Apigee. We also are starting to use Apigee for our services inside our cluster. There is a proxy that we use that synchronizes with Apigee and the metrics that we need to follow the use of the API management.

We use it for exposed proxies. We want Apigee to be the only reference point for our client or for the only company that communicates with us. We try not to have business logic inside Apigee since we use it like a proxy. Sometimes we use some clients or some features that have to be here, for example, captcha-ing, or something like that. However, we try to use as few of the features as possible since we want to be agnostic.

What is most valuable?

The solution offers the best API management in the world. They have a lot of features. Their capchaing is very good.

The security that you have with Apigee is very good and aligns with compliance. It’s easy to manage in the development kit or tool you have to create, and that process is very easy to create, and the metrics you can get from the traffic of Apigee are excellent as well.

The solution offers an advantage over other kinds of API management. I don't want to select one, however, as no one is not going to be your silver bullet for solving a problem. However, in terms of my favorite aspect, the capchaing is excellent due to the time of response with Apigee. It’s about one millisecond, and that time is very remarkable for a client.

It’s easy to set up.

They have all the features needed to create good API management.

It’s a stable product.

The solution can scale.

What needs improvement?

One feature they have to invest time into is the developer portal they use. They do not have a good development portal. It's not easy to use, and you can not take advantage of the developer portal. You have to start creating your own developer portal and use the old API management to publish your API market.

Technical support could be better and more local.

For how long have I used the solution?

I’ve used the solution for three or four years.

What do I think about the stability of the solution?

I’ve worked with the solution for about three years, and I have not had any problems with stability. It’s reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.

What do I think about the scalability of the solution?

It's a scalable product. I don't have a problem with scaling since I contract with the service, and I don't have to worry about how they scale.

There are five of us that working on the solution currently. They are primarily architects that help with the development.

How are customer service and support?

Support could be easier to deal with.

We don't use it very often. I’m not sure about the team here in Chile. They may not have the skills necessary to be highly effective. However, we use a partner that is experienced with Apigee, and they have about ten years of experience. If we dealt with Apigee, the closest person to contact is in Mexico, and it’s very difficult to get the time booked with them.

How was the initial setup?

The solution is one of the most accessible API management solutions I have worked with. I work with others, and this is the easy one. The setup, therefore, is pretty straightforward and simple.

What about the implementation team?

We have persons that are specialists in Apigee and are confirmed to manage the Apigee and develop it over there.

What was our ROI?

I’ve not noted any ROI while using this product.

What other advice do I have?

The API management can grow well. We went to Google a few weeks ago, and they have evolved. You can contract with this service in the marketplace. When using the marketplace, you can run Apigee in your organization, which can be local and fast. You can have an amble proxy in the Kubernetes or the function to use in the local environment. Overall, they have a strong roadmap as it’s continuously easier to use and offers a good cost-benefit. Now with the management that we have, we have a SaaS, and when you have a big team, like our company, that has a development fabric, they need more accounts to see the metrics and the console of Apigee. The SaaS approach makes it all easier to manage.

I’d advise new users to get to know the tool. If you don’t, you won’t get all of the performance out of t that you could. You won’t be able to take advantage of all the features, and you can lose the governance of the Apigee proxies. It’s important in the first month and year to clear governance for the product and to learn how to use it effectively.

Overall, I would rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Group CEO at Mmusi Group
Real User
Mar 31, 2022
An API management and predictive analytics software that lets you personalize products
Pros and Cons
  • "I simply like how you can personalize your products and put them into product categories. That's what I like the most."
  • "The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics."

What is our primary use case?

I use Apigee for healthcare management. 

What is most valuable?

I simply like how you can personalize your products and put them into product categories. That's what I like the most.

What needs improvement?

The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.

For how long have I used the solution?

I have been using Apigee for about two years.

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.

How are customer service and support?

I'm satisfied with customer service. On a scale of one to five, I'll give them a five.

Which solution did I use previously and why did I switch?

Before Apigee, I used G Data Software, IBM, and more.

How was the initial setup?

Apigee is in the cloud, so it's more like software-as-a-service.

What's my experience with pricing, setup cost, and licensing?

You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give Apigee a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Technical Architect at ManuLife Financial
Real User
Nov 29, 2021
Enables us to do analysis with all the statistics you want to track
Pros and Cons
  • "The analytics feature is quite good."
  • "Apigee does not have a testing feature."

What is our primary use case?

We have hundreds of backend services, APIs, that are running. We want to protect and do analysis with calling externally, internally, and all the statistics we want to track using Apigee. That is the reason we're using the API gateway.

How has it helped my organization?

We have seen product improvement. Initially, we didn't use much of the analytics part. Later on, we saw that as an improvement. The rate-limiting quotas are improved as well.

What is most valuable?

The analytics feature is quite good. We can look at all the statistics, how many requests coming in, how many requests going out, what type of failures are happening, what is the performance of the APIs on those features. The solution helps us to track whenever there is an issue that comes in.

What needs improvement?

The only concern overall, with the organization, is cost-wise. I believe there is already a plan, within our organization, for moving to Azure API Management. The main reason is one of the features is a cloud-based, pay-per-use. And then, because a lot of our services are moving towards Azure, why have another network of API gateway.

The testing feature is one additional feature that I see is in APIM and it is not here. We can build our own demo web service and test your proxy. That feature has been provided in APIM, not in Apigee.

For how long have I used the solution?

I've been using the solution almost three years now.

What do I think about the stability of the solution?

Overall, the solution is good.

What do I think about the scalability of the solution?

The scalability is good. Our load has improved drastically in the last three years. The traffic has been increased, and we still see a good performance overall.

Mostly developers from different teams use it. And there are administrative teams maintaining the overall solution within the organization.

How are customer service and support?

The technical support is good. As a user, we report to the admin team and they work with the consultants if they are not able to resolve the issue.

How was the initial setup?

I was not involved in the initial setup, but I've been told that the onsite setup was a little complex and there were a few restrictions as well.

What was our ROI?

We see a return on investment. As of now, it's good. But overall, cost wise, it is a little higher, comparative. 

What's my experience with pricing, setup cost, and licensing?

For Apigee, I think licensing is on a monthly basis. The cost increases as the usage increases. It's higher than many competitors.

Which other solutions did I evaluate?

Azure APIM is the one option we evaluated.

What other advice do I have?

From two or three years back using it to now, it's quite fast. The performance side is good.

It's a user-friendly product, it is. You can customize all you want, and the policies and the features they have are quite easy to use. Anyone can use it, drag and drop, and it supports a lot of other languages like JavaScript, non-JS, and all. 

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.