Our primary use case for Apigee is as an API management tool. Our client has a fast platform and they want to go to the next level when it comes to customization. As they are looking to go beyond minimalistic customization, they need multiple versions of servers and several APIs. This was a challenge we solved with Apigee.
CEO and Founder at a tech services company with 51-200 employees
Essential management tool; pricing can be tricky for smaller companies
Pros and Cons
- "The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it."
- "I'd like this solution to improve on releasing new features; I'd like it to be more frequent."
What is our primary use case?
What is most valuable?
The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it.
What needs improvement?
I'd like this solution to improve on releasing new features; I'd like it to be more frequent.
In my opinion, I think that they should start thinking about improving the solution so that they can compete with open source. You get the support in the paid version, but open source features are being introduced much faster than Apigee's. New open source features come out every week.
For how long have I used the solution?
I have been working with the Apigee solution for about eight months.
Buyer's Guide
Apigee
February 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,619 professionals have used our research since 2012.
What do I think about the stability of the solution?
My impression is that the stability of this solution is good. It's easy to use and stable. The releases take a long time. They do proper testing and introductions. But, when it comes to open source, they keep giving you more features.
How are customer service and support?
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Positive
How was the initial setup?
My impression is that the initial setup is seamless. The deployment was done pretty quickly. Our model of deployment is the cloud, more specifically, AWS.
I think that the deployment and maintenance are done by a team of DevOps of six people.
What was our ROI?
Apigee as a management tool is essential and critical. There is no question when it comes to ROI because this is a mandatory spend from either a policy perspective or an invoicing perspective. When it comes to smaller companies, the pricing might be a bit of a concern.
What's my experience with pricing, setup cost, and licensing?
The smaller companies have a more innovative pricing model, which is why I recommend Apigee when it comes to price. We have a monthly license. I usually work on onboarding the solution for a client for about six months and then I hand it over to them.
What other advice do I have?
We currently have only one customer with Apigee.
I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager, Delivery at a tech services company with 201-500 employees
Reliable, great for API management, and able to expand
Pros and Cons
- "The initial setup isn't too complex."
- "Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud."
What is our primary use case?
We primarily use the solution for API management. We use the solution with open banking, and we are managing our customer's cloud, on-premises, and Apigee environments.
What is most valuable?
The solution is great in general. There are many categories of APIs that need to be maintained. It helps maintain and add rules to manage open banking.
The solution is stable.
The initial setup isn't too complex.
It can expand well. Google seems to be moving into the cloud more than on-premises and the cloud makes scaling easier.
What needs improvement?
Apigee deals with APIs. However, most of our clients need more tailoring done to the solution.
Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud. However, some still want on-premises.
For how long have I used the solution?
I've been using the solution for about four years. I've used it for a while.
What do I think about the stability of the solution?
The solution is stable. However, it depends on the release, the customer, and the sophistication of the infrastructure.
We have had some issues with bugs in the product itself.
What do I think about the scalability of the solution?
The solution is scalable.
We have three banking clients on the solution.
The amount of users depends on the customer. Some use it internally. Others expose the API to clients. Some have more than a billion APIs. Some have less.
How are customer service and support?
The technical support is not the best. It does depend on the size of the customer. Larger customers tend to get more attention.
How was the initial setup?
The ease of setup depends on the level of sophistication of the clients. It can be rather simple; however, the more complex the infrastructure, the more difficult the setup can be.
We do both cloud and on-premises deployments. The length of deployment depends on the customer. It depends on the kind of network or the organization. It can take a few months up to a year.
We have a strong knowledge of the flow and the templates. For us, it's pretty straightforward.
There is a team of six people that can assist with deployment and consulting with clients.
What's my experience with pricing, setup cost, and licensing?
There are different models that customers can choose from. They have a subscription model.
What other advice do I have?
I'm a consultant.
We are using a few different versions of the solution.
I'd recommend the solution to others.
It'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Apigee
February 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
883,619 professionals have used our research since 2012.
Cloud systems architect at a tech consulting company with 51-200 employees
Reasonably priced, integrates well, and the technical support is responsive but the developers portal could be simplified
Pros and Cons
- "Apigee provides good documentation."
- "I would like to see the monitoring, dashboards, and reports improve."
What is our primary use case?
I use Apigee to design the proxy and rebuild the pilot, which becomes the API developer's design. This saves time and money for the customer and Rapid7 and 8 by simplifying the process of synchronizing and obtaining actual IDs.
Apigee is the tool we use to test the API.
What is most valuable?
Apigee provides good documentation.
The pricing is reasonable.
Apigee's certification is beneficial.
I like the customized tools included with Aigee such as CI/CD.
Apigee integrates well with Kubernetes, Atos, Jira, Microsoft Teams, as well as ServiceNow.
What needs improvement?
I'm not a fan of the developer portal. It should be simplified. There is an excessive amount of customization required.
When compared to Azure, Azure is more user-friendly to customers.
Monitoring could be improved. Google Cloud provided better monitoring than Apigee.
I still prefer monitoring in Azure or Anypoint MuleSoft.
It also requires additional tools to assist in the deployment of Apigee.
I would like to see the monitoring, dashboards, and reports improve.
For how long have I used the solution?
I have been using Apigee for five years.
I am working with version 8.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
Apigee is a scalable solution.
How are customer service and support?
Technical support is very good.
They resolve issues quickly.
Which solution did I use previously and why did I switch?
I have experience with many different platforms such as Mulesoft and Microsoft API Management.
In Azure, I use Azure DevOps and with Mulesoft I use Jira.
In my previous location, I partnered with Microsoft using Azure in API Management.
How was the initial setup?
The initial setup was straightforward, however, when compared to MuleSoft, MuleSoft was easier.
What about the implementation team?
QMance, C1/CD, GitHub, GitLab, and Jenkins were among the applications we used to manage Apigee deployment.
We completed the deployment ourselves.
The north direction used in SolarWinds and MuleSoft is the same as the north direction used in Azure and Azure DevOps for solution and system deployment.
From my perspective, Azure and Azure DevOps are the appropriate solution and system deployment tools.
I like the deployment and customization in Apigee.
The deployment process is a scheduled tool on the file. In my opinion, testing the tool is important during the development process. However, in Azure, I haven't seen any tool testing. Therefore, I need to test the tools for the testing and deployment process. In IT, I require sales tools to test the APIs.
it is necessary to have two forms for testing, and I see the testing tool in MuleSoft, but in Azure, I haven't seen any testing tool. I need to test the tools for the testing and deployment process.
In IT, I need the sales tools to test the APIs.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a monthly basis.
The prices are comparable. It is comparable to MuleSoft, WhiteCloud, and other similar applications.
Apigee X improves the connection series by solving a different problem for me. It refers to service connections.
What other advice do I have?
Apigee is something I would suggest to others. It has good documentation, is simple to install, has great support, and is a good testing tool.
I would rate Apigee a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO with self employed
Value for money and highly reliable, with excellent user readiness
Pros and Cons
- "The most valuable features are low-code play, quick packaging, and production."
- "I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support."
What is our primary use case?
Our primary use case is for building an open API platform for a financial services company, and we needed something that could do the task quickly.
What is most valuable?
The most valuable features are low-code play, quick packaging, and production.
What needs improvement?
I would like to see the support improved. I think the time frame should be shorter for responses when it comes to technical support. This is not the ideal situation you want to be in when you need support.
For how long have I used the solution?
I have been using Apigee for the past four years.
What do I think about the stability of the solution?
The stability is definitely close to a ten on a scale of one to ten.
What do I think about the scalability of the solution?
On a scale of one to ten, I would rate the scalability around an eight. We currently have around twenty users implementing the solution on a regular basis.
How are customer service and support?
When it comes to customer support I would rate them a six and a half because of the response time and prioritization. This prioritization factor is most likely due to geography.
Which solution did I use previously and why did I switch?
We were using API Connect from IBM before switching to Apigee for better user readiness options.
How was the initial setup?
The initial setup took a few weeks. This was primarily because of us. It took us a while because of internal approvals. The team I was working with just was not fast enough.
What was our ROI?
When it comes to the return on investment it is pretty good. There is value for money when it comes to engaging external partners and collaborators. The initial cost is one tends to recover quickly with the right business case.
What's my experience with pricing, setup cost, and licensing?
Apigee is expensive and not cost-effective. On a scale of one to ten, I would rate it an eight for the high cost. The changes individuals need to make on their side are costly.
What other advice do I have?
Your team should be familiar with the product before you jump into it. There is training involved for the team, and before deploying and starting to use it, the team should get adequate training. On a scale of one to ten, I would rate Apigee an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP at a pharma/biotech company with 10,001+ employees
Provides security features and is easy to use
Pros and Cons
- "It's easy to use and the security features are valuable."
- "I would recommend this solution to those who want to start using it, but it depends on the requirements and automation."
What is our primary use case?
It's deployed on the cloud. There are a few hundred people in my organization who use this solution.
What is most valuable?
It's easy to use and the security features are valuable.
For how long have I used the solution?
I have used this solution for about three years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's scalable. You can onboard multiple partners.
How was the initial setup?
Setup isn't very complex.
What's my experience with pricing, setup cost, and licensing?
My clients pay for a license.
Which other solutions did I evaluate?
We also use Amazon.
What other advice do I have?
I would rate this solution as eight out of ten.
I would recommend this solution to those who want to start using it, but it depends on the requirements and automation.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Technical architect at a consultancy with 10,001+ employees
User-friendly with helpful integrations and capable of expansion
Pros and Cons
- "It's stable."
- "The solution is pretty expensive."
What is our primary use case?
We use it for access. for example, if a third-party needs access, they can get it via Apigee.
What is most valuable?
It's good for development.
We like that the solution offers easy integration.
It has a good UI and is user-friendly.
The solution scales well.
It's stable.
What needs improvement?
The solution is pretty expensive.
For how long have I used the solution?
I've been using the solution for around one year. I haven't used it for that long just yet.
What do I think about the stability of the solution?
The solution is stable and reliable. the performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is quite scalable. We can expand it if we need to.
We do not have plans to increase usage at this time.
How are customer service and support?
Support from Google has been good. We've had several people help us, and they have been responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is mildly complex in terms of the setup process. However, it isn't too bad.
We have five people that handle maintenance tasks. We have one manager and two developers that can support the product.
What about the implementation team?
We received training from Google, which ensures we are able to deploy it properly.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. You can do some negotiation which might help mitigate some costs.
Which other solutions did I evaluate?
We did not evaluate other products before choosing this solution.
What other advice do I have?
I'd recommend the solution to others. It is costly but good.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect of solutions at a retailer with 10,001+ employees
Good security and API management with an easy setup
Pros and Cons
- "The security that you have with Apigee is very good and aligns with compliance."
- "One feature they have to invest time into is the developer portal they use."
What is our primary use case?
We decided that the Apigee would be our API management corporative, and we just use it in a cloud operation. For all the communications that we are using for the public as well as some services for third parties, we use Apigee. We also are starting to use Apigee for our services inside our cluster. There is a proxy that we use that synchronizes with Apigee and the metrics that we need to follow the use of the API management.
We use it for exposed proxies. We want Apigee to be the only reference point for our client or for the only company that communicates with us. We try not to have business logic inside Apigee since we use it like a proxy. Sometimes we use some clients or some features that have to be here, for example, captcha-ing, or something like that. However, we try to use as few of the features as possible since we want to be agnostic.
What is most valuable?
The solution offers the best API management in the world. They have a lot of features. Their capchaing is very good.
The security that you have with Apigee is very good and aligns with compliance. It’s easy to manage in the development kit or tool you have to create, and that process is very easy to create, and the metrics you can get from the traffic of Apigee are excellent as well.
The solution offers an advantage over other kinds of API management. I don't want to select one, however, as no one is not going to be your silver bullet for solving a problem. However, in terms of my favorite aspect, the capchaing is excellent due to the time of response with Apigee. It’s about one millisecond, and that time is very remarkable for a client.
It’s easy to set up.
They have all the features needed to create good API management.
It’s a stable product.
The solution can scale.
What needs improvement?
One feature they have to invest time into is the developer portal they use. They do not have a good development portal. It's not easy to use, and you can not take advantage of the developer portal. You have to start creating your own developer portal and use the old API management to publish your API market.
Technical support could be better and more local.
For how long have I used the solution?
I’ve used the solution for three or four years.
What do I think about the stability of the solution?
I’ve worked with the solution for about three years, and I have not had any problems with stability. It’s reliable. There are no bugs or glitches. It doesn’t crash or freeze. It’s been great.
What do I think about the scalability of the solution?
It's a scalable product. I don't have a problem with scaling since I contract with the service, and I don't have to worry about how they scale.
There are five of us that working on the solution currently. They are primarily architects that help with the development.
How are customer service and support?
Support could be easier to deal with.
We don't use it very often. I’m not sure about the team here in Chile. They may not have the skills necessary to be highly effective. However, we use a partner that is experienced with Apigee, and they have about ten years of experience. If we dealt with Apigee, the closest person to contact is in Mexico, and it’s very difficult to get the time booked with them.
How was the initial setup?
The solution is one of the most accessible API management solutions I have worked with. I work with others, and this is the easy one. The setup, therefore, is pretty straightforward and simple.
What about the implementation team?
We have persons that are specialists in Apigee and are confirmed to manage the Apigee and develop it over there.
What was our ROI?
I’ve not noted any ROI while using this product.
What other advice do I have?
The API management can grow well. We went to Google a few weeks ago, and they have evolved. You can contract with this service in the marketplace. When using the marketplace, you can run Apigee in your organization, which can be local and fast. You can have an amble proxy in the Kubernetes or the function to use in the local environment. Overall, they have a strong roadmap as it’s continuously easier to use and offers a good cost-benefit. Now with the management that we have, we have a SaaS, and when you have a big team, like our company, that has a development fabric, they need more accounts to see the metrics and the console of Apigee. The SaaS approach makes it all easier to manage.
I’d advise new users to get to know the tool. If you don’t, you won’t get all of the performance out of t that you could. You won’t be able to take advantage of all the features, and you can lose the governance of the Apigee proxies. It’s important in the first month and year to clear governance for the product and to learn how to use it effectively.
Overall, I would rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Group CEO at a government with 1,001-5,000 employees
An API management and predictive analytics software that lets you personalize products
Pros and Cons
- "I simply like how you can personalize your products and put them into product categories. That's what I like the most."
- "The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics."
What is our primary use case?
I use Apigee for healthcare management.
What is most valuable?
I simply like how you can personalize your products and put them into product categories. That's what I like the most.
What needs improvement?
The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.
For how long have I used the solution?
I have been using Apigee for about two years.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.
How are customer service and support?
I'm satisfied with customer service. On a scale of one to five, I'll give them a five.
Which solution did I use previously and why did I switch?
Before Apigee, I used G Data Software, IBM, and more.
How was the initial setup?
Apigee is in the cloud, so it's more like software-as-a-service.
What's my experience with pricing, setup cost, and licensing?
You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.
What other advice do I have?
I would recommend this solution to potential users.
On a scale from one to ten, I would give Apigee a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
Popular Comparisons
Informatica Intelligent Data Management Cloud (IDMC)
Microsoft Azure API Management
Tricentis Tosca
Amazon API Gateway
webMethods.io
IBM API Connect
Kong Gateway Enterprise
Katalon Studio
Apache JMeter
IBM DataPower Gateway
WSO2 API Manager
MuleSoft API Manager
Postman Enterprise
SEEBURGER Business Integration Suite
Layer7 API Management
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which solution is better on a private cloud: Apigee, MuleSoft, or 3scale?
- How do IBM Websphere Datapower and Apigee compare?
- Mulesoft Anypoint API Manager vs Apigee vs alternative products
- Which would you choose for a microgateway: IBM API Connect or Apigee?
- Which solution do you prefer: Apigee or API Connect?
- Which product do you prefer: Apigee, MuleSoft Anypoint API Manager or IBM API Connect?
- How does Apigee differ from Azure API Management?
- Which is better - Apigee or Amazon API Gateway?
- Which API tool is better for a hybrid cloud: APIM or Apigee?
- Which solution is better: AWS API Gateway or Apigee?





















